Los Angeles car hire

Los Angeles car hire

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Los Angeles, CA, United States
24 Oct — 31 Oct
Same drop-off
Los Angeles, CA, United States
Sun 24/10
Noon
Sun 31/10
Noon
Driver's age:

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Los Angeles car hire information

Pick-up locationLos Angeles
Car typesCompact, Convertible, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, People carrier, Premium, Premium SUV, Standard, Standard SUV
Hire locations174
Airport locations58
Popular agenciesHertz, Avis

Cheap car hire in Los Angeles

Economy£29/day
Compact£30/day
Intermediate£32/day
Standard£34/day
Full-size£34/day
People carrier£43/day
Full-size SUV£46/day
Premium£36/day
Convertible£57/day
Premium SUV£70/day
Standard SUV£42/day
Intermediate SUV£43/day
Best prices found by KAYAK users in the past hours.

Los Angeles car hire reviews and directory

From £23/dayRated no. 1
Hertz
Best rated
6.3 Good (1217 reviews)
25 locations in Los Angeles
Hertz
Locations in Los Angeles
  • 6.8
  • 6.7
  • 6.1
  • 5.8
  • 6.4
Recent reviews
10.0 Excellent16 Oct 2021
So far, everything is excellent.
1.9 Horrible14 Oct 2021
Bait and switch. They didn't disclose the location at purchase. Two days later they tell me it is Reseda. I needed LAX, which they said they could switch me to, but instead of $158 it was $568. This form of deception and gouging is unforgivable.
1.9 Horrible13 Oct 2021
super thieves. I forgot to put gas in the car I think I spent 30 dollars and they charged me 110 dollars, they should control more that they cannot be stealing from customers that way😠😠
1.9 Horrible13 Oct 2021
Booked through Kayak about a week in advance, they cancelled the day before our trip and I was forced to book what was left through "Priceless" (which was not a good experience)
1.9 Horrible12 Oct 2021
Car was clean and easy to drive BUT it was not what we asked. The fee was not lowered even though it was a less luxurious car than we received. Lastly, Customer service was TERRIBLE! The agent told us if we had questions to “blast corporate” because he was just there to “feed his family”. We were as patient and respectful as possible at all times so his behavior was completely uncalled for and unacceptable.
1.9 Horrible12 Oct 2021
If they would have an office where i was sent to
3.9 Mediocre10 Oct 2021
Overpriced, understaffed and mediocre. The staff working seems inexperienced, nor friendly or helpful. The whole experience just leaves a bitter taste in the mouth.
1.9 Horrible9 Oct 2021
I had a horrible experience; after arriving at the counter rental with the reservation they stated that they were out cars, and to give them my number so they would call me if anything comes available, but not for today. This is unheard of; I will never rent from this place ever again. I had to take a Taxi to do my work for the day; which cost me a lot more.
10.0 Excellent6 Oct 2021
Our agent was wonderful, (older gentleman wearing San Francisco 49ers #81 Jersey). Very helpful polite and courteous!
1.9 Horrible5 Oct 2021
Place closed before we could get to the car and no one was available for us to talk to to figure out a solution. Poor customer service all around.
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From £20/dayRated no. 2
Fox
5.9 Okay (1334 reviews)
1 location in Los Angeles
Fox
Locations in Los Angeles
  • 6.1
  • 6.3
  • 5.8
  • 5.4
  • 6.1
Recent reviews
7.9 Good12 Oct 2021
Asked for compact, had to take suv. But price was good and staff was nice
7.9 Good11 Oct 2021
The cars are a bit older, but still drove well and great for the value.
5.9 Okay8 Oct 2021
I would have liked them to be more up front with pricing
1.9 Horrible7 Oct 2021
Pick up and drop off locations during reservation did not match during car pick up.
10.0 Excellent5 Oct 2021
Super easy registration and drop-off process. Simple and quick made for an easy work trip!
10.0 Excellent4 Oct 2021
Shuttle overcrowding
7.9 Good4 Oct 2021
To be informed that there is a shuttle to pick you up when you arrive at the airport.
10.0 Excellent30 Sep 2021
Mohammad was friendly and professional. He was genuinely interested in providing good feedback and a wonderful experience despite being 9pm at night. I had a wonderful conversation with him and he made the process go smoothly! Easy check out process. Would definitely rent again!
1.9 Horrible28 Sep 2021
After paying in advance, there were all kind of other fees during pickup. There was a deposit that I still have seen returned. I told them that I didn't want their pass for tolls that was $11.99 per day but they wouldn't let me not do it. Paid twice as much originally just picking up. Was also told it would be 2 hour wait for car, that was booked 6 months prior.Terrible experience.
5.9 Okay28 Sep 2021
Waited 1.5hr+ later than the scheduled pickup window to pick up car. Charged significantly extra after prepaying (insurance, addt’l fees, etc— may be par for the course, I’m just not used to renting cars). Drop off was fine but pickup was a bit of a blow. Not 100% confident that my deposit will be refunded, due to confusion of what all the extra fees were.
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From £29/dayRated no. 3
Sixt
7.9 Good (447 reviews)
4 locations in Los Angeles
Sixt
Locations in Los Angeles
  • 8.2
  • 8.2
  • 7.8
  • 7.6
  • 7.8
Recent reviews
10.0 Excellent6 Oct 2021
The customer service was wonderful! I wish they had had the vehicle I wanted, but they tried very hard to find another mini-cooper in their fleet before substituting with another make/model. The shuttle was efficient, with helpful driver.
10.0 Excellent5 Oct 2021
It was the best rental experience I’ve had. Special thanks to Crystal!
10.0 Excellent27 Sep 2021
Both the pick up and drop off were very easy! The Nissan versa was spacious and comfortable enough for a road trip from LA to Vegas through death valley. Will use sixt again in the future!
10.0 Excellent15 Sep 2021
10/10. Would rent from Sixt again.
10.0 Excellent29 Aug 2021
I love this company. The cars are always clean and brand new, the staff is super friendly
1.9 Horrible21 Aug 2021
no signage online or at LAX to find SIXT branch - long wait line to pick up prepaid car !
10.0 Excellent8 Aug 2021
Car had many ‘details’ at pickup. Little marks and scratches. About 17 items worth. They were listed by an employee and I have a copy of the list. Vehicle was also on the dirty side. Has not been washed. Apart from that, the vehicle performed as expected.
5.9 Okay12 Jul 2021
Other than the pick-up, all other aspects of our first experience with Sixt were fine. We waited for some time in a line that should have been expected (shuttle drop-off) and anticipated with a staffing up. Instead, there were only two check-in people, with up to four other staff members standing about chatting with each other and checking their phones - and then offering us cookies. It was frustrating to feel that their customers' time wasn't being valued, and that they weren't doing all they could to get everyone taken care of as quickly as possible.
10.0 Excellent4 Jul 2021
Thanks was very good experience except I had to return the car early on the 01 July instead of 03 but I didn’t get any refund that was the only thing bothers me.thanks again .
2.0 Mediocre28 Jun 2021
Please have more people working the counter. There was only 2 serving 20.
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From £26/dayRated no. 4
Enterprise
7.4 Good (359 reviews)
32 locations in Los Angeles
Enterprise
Locations in Los Angeles
  • 7.5
  • 7.6
  • 7.4
  • 7.3
  • 7.4
Recent reviews
7.9 Good27 Sep 2021
Comfort, awesome. Cleanliness, awesome. Pick-up, not descriptive enough on what type of pick-up I was getting in terms of the size. Drop-off Priceline said it was due On a Wednesday which is when I booked it till but Enterprise contract said it was due on a Tuesday. Some confusion there but resolved at checkout and the rate was the same.
1.9 Horrible2 Sep 2021
I flew to Lax from Qatar for 16 hrs. When I reached Enterprise location there were cars available in the lot however they kept repeating to me that there was no car available. Not even a lower category class. The Enterprise staff were so rude and did not take any responsibility of the situation and did not provide an alternative solution. I even called costumer service without any help. They left me and my family out side in the hot sunny day for 4 hrs. Then, I had to wait with my suitcases and 5 children for more 4 hrs in the sun until we found a ride to the hotel. I end up spending 500 USD on Taxi on that day. I never had such bad experiences and feelings. My whole travel was effected financially and physically. Who shall take the responsibility of what happened? Thank you
10.0 Excellent30 Jul 2021
Smooth & Friendly experience. Great staff and the car was exactly as described. Efficient and easy. Exceeded expectations. I highly recommend Enterprise and the team downtown LA on Hillhurst!
2.0 Mediocre20 Jun 2021
Stay away from this place. I usually don’t want to leave a bad review, but I want to warn people so that they won’t waste their time and money.The worst rental experience ever.
2.0 Mediocre2 Jun 2021
The car was great.The customer service was terrible when I dropped off the car. They said I crashed it. I didn't. It did look like someone may have hit me when I was parked. My insurance will cover that. The way it was communicated to me was very aggressive and poorly done.
10.0 Excellent24 May 2021
Quick and easy rental!
2.0 Mediocre21 May 2021
NothingActually rent me the car for what I reserved it for online. Also I set the pick up and drop off location as LAX in Kayak and it made the reservation at downtown LA. That one is on Kayak.
2.0 Mediocre6 Apr 2021
NothingOne employee called me saying they didn’t have the car I needed and they didn’t offer any options
8.0 Excellent9 Mar 2021
Keep up the good work.
2.0 Mediocre16 Feb 2021
N/aThe staff was only friendly for the purpose of up selling me. They were completely unhelpful with resolving the botched reservation. Instead they saw an opportunity to saddle with a “car class change” that cost more than the vehicle rental, this was predatory.
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From £19/dayRated no. 5
Dollar
7 Good (857 reviews)
1 location in Los Angeles
Dollar
Locations in Los Angeles
  • 7.5
  • 7.3
  • 6.8
  • 6.6
  • 7
Recent reviews
1.9 Horrible27 Sep 2021
Employees were pleasant. However, we had to wait 30 minutes for them to get our vehicle ready. When the employee dropped off the Ford Focus the car had a smell of marijuana I notified the attendant about the odor and he said he didn't smell anything. Since it was 11:30 PM and they didn't have another car ready we took the car hoping that the deodorizer they used would eliminate the order over night... never worked in fact it got worse.
3.9 Mediocre16 Sep 2021
I spent as much time waiting in line, 90 minutes, waiting to pick up my reserved Dollar vehicle at LAX as my flight took to go from Sacramento to Los Angeles. At various times there were only three customer service employees working to handle a line that stretched to the door. I rationalized that Dollar could afford to offer the cheapest rentals because it does not pay enough employees to efficiently run its operation.
1.9 Horrible13 Sep 2021
we had to wait over an hour to pick up our car!
10.0 Excellent12 Sep 2021
Everything was great except for the wait to get the rental car, which was over 3 hours.
1.9 Horrible10 Sep 2021
We had reservation for a certain car but there wasn’t any available and the rep offered a bigger car but wanted to charge me of course. I did not get any discount on the car I took even though it was smaller than what I tried reserving. The charge was for a specific car and I did not get a car that size. I understand the upsell but then it should be the same with a lesser vehicle.
1.9 Horrible8 Sep 2021
Long lines no staff. Old car in end. Switched out to another old car. Worst experience
1.9 Horrible7 Sep 2021
It took 4 hours to get through the line to pick up the car. When dropping the car off, the address for the drop off changed. Better notice should have been provided.
1.9 Horrible6 Sep 2021
How is waiting 4 1/2 hours for a car that was reserved days before. The line to get to the service counter wrapped around the outside of the building. Apparently this has been the norm for quite a while. Customers should be warned before making reservations. To make things worse, there were no apologies from any of the employees,only from a couple of the security people.
1.9 Horrible4 Sep 2021
The price
1.9 Horrible30 Aug 2021
The rental line was 3 hours long. No explanation, help or information. Just a massive line at the pickup location. Missed meetings and meals. Then they overcharged me for gas. Basically equaled about $6/ gal for what the charged me for the prepay fill up. It’s the first time I had tried it because the agent said it was cheaper than gas outside. I should have known not to listen to any agents- had a moment of weakness actually trusting someone. Don’t rent here. Get an Uber into town to enterprise or somewhere else away from the airport and fill up yourself so you don’t get ripped off.
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From £23/dayRated no. 6
Avis
6.9 Good (432 reviews)
14 locations in Los Angeles
Avis
Locations in Los Angeles
  • 7.3
  • 7.3
  • 6.7
  • 6.5
  • 6.8
Recent reviews
1.9 Horrible15 Oct 2021
The rental office called 2 hours before to let me know they had no cars and no ETA for when any new cars would come in. Then 2 days later I get charged a $50 fee for no-show. Ridiculously awful experience. Stay away!
7.9 Good11 Sep 2021
The rental agent was big rude. Everything else was pretty good.
1.9 Horrible5 Sep 2021
Our arrival on Westjet was delayed by over an hour & the rental was given to someone else. Avis would not honour the reservation and to duplicate it would have cost over $USD1500! We ended up with a $USD375 weekend rental with a hold-back of $150 & I ended up taking a shuttle to Santa Barbara and train/bus combo to Oakland for the remainder of my stay in California.
7.9 Good31 Aug 2021
The customer service at Avis was great. The cars were very nice. However, they need to be better maintained. The first car needed an oil change and developed a flat tire, and the second car had a dead battery that needed to be jump started. Considering how expensive car rentals are, the value was pretty good.
7.9 Good30 Aug 2021
I was really impressed with their customer service skills
10.0 Excellent30 Aug 2021
My AVIS experience is always a great one in LAX. From easy pickup to drop off. Quick.
1.9 Horrible30 Aug 2021
Let the people waiting know that if we booked through a third party, there probably isn’t a car waiting for us.
1.9 Horrible22 Aug 2021
Price more than doubled than the never I received here.
1.9 Horrible22 Aug 2021
Person who helped me with pick-up was totally unprofessional and I am supposed to get back my deposit back which have not received even though it has been 3 weeks since the trip
1.9 Horrible21 Aug 2021
I did not even get to rent the car, their prices were more than what they said. so
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From £21/dayRated no. 7
Thrifty
Most popular
6.9 Good (753 reviews)
3 locations in Los Angeles
Thrifty
Locations in Los Angeles
  • 7.4
  • 7.4
  • 6.8
  • 6.4
  • 7
Recent reviews
10.0 Excellent12 Oct 2021
This was one of the smoothest car rental experience we have ever had. The checkin and checkout processes were fast, efficient and professional with no wait. We rented an SUV and the vehicle was clean and in great condition. The price was the lowest we could find in that car class. We will be renting from this company again in the future.
1.9 Horrible5 Oct 2021
Worst rental car experience of my life. I will never go to Thrify or associated rental companies again. Fuck them to hell.
1.9 Horrible2 Oct 2021
Waited more than 2 hours after they charged us for the week. Still didn’t have a car ready. Decided to cancel and Uber. Uber driver said people are waiting 4-5 hours and still not getting a car. Suggest taking Uber into city / Disney and getting car there
1.9 Horrible27 Sep 2021
Took more than 3 hours in line to pick up the car. the processing was extremely slow, lines too long. Got a Van that had the license plate number wrong on the key chain provided than the real license plate number ( which made it harder to pay toll online as the license plate did not match). The brakes of the car were terrible, wipers totally gone bad, and the list goes on. Return experience was fine, unlikely to rent from thrifty ever again...
10.0 Excellent27 Sep 2021
Pick up and drop off we’re quick and easy. The car was in good condition and very clean!
1.9 Horrible13 Sep 2021
The pickup was an absolute disgrace. Nowhere near enough staff working, huge lines. When I picked up the car, it was covered in scratches / marks and the Thrifty employee I approached about the condition of the vehicle shrugged his shoulders and said "not my problem". Will never rent from Thrifty again.
1.9 Horrible13 Sep 2021
I understand there are some busy times and some things are out of ones control but when we walked into the rental location for pick up the line was so long and for our entire wait (over an hour) there were at least a consistent 50+ customers on line and only 4 associates working the desk. I also understand they need breaks and shifts for lunch but if the location is going to be that busy then they need to schedule more staff. When we finally got to the associate - while very polite and friendly she didn’t explain the pricing breakdown very clearly so things had to be repeated and clarified several times and once things were completed she told us to go find a red car in the space number… we found the same make and model she told us but the color was different. At that point we weren’t going back in to wait another 45 minutes. Luckily there was another associate who happened to just be walking around near by and approached us and explained how to get the top of the convertible down (since we hadn’t used one before) however since no one walked out with us, if he hadn’t been there we would have had to figure it out for ourselves. Also our rental car we got the Apple car play wasn’t working or would work one minute and then not the next. We called the customer service number and they said they could nothing to help us. One other thing was nobody came out to check they vehicle for any damage, scrapes, scratches, dings, etc (which there were a few) before we drove off in the vehicle - I took photos just to mark that it wasn’t us that made those so we wouldn’t get charged.
1.9 Horrible12 Sep 2021
Pickup took 2.5 hours. 1.5 hours in line and 1 hour waiting for car to be refueled. Drop off was a breeze.
1.9 Horrible7 Sep 2021
Waited 2.5 hours in line just to pick up the car. They didn’t have my car. I had to pay more.
1.9 Horrible1 Sep 2021
i waited for over 3 hours to pick up my car after reserving it months in advance … wasted the entire day there and no one tried to explain or comfort us
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From £80/dayRated no. 8
Midway
6.8 Good (210 reviews)
9 locations in Los Angeles
Midway
Locations in Los Angeles
  • 7.3
  • 7.3
  • 6.8
  • 6.5
  • 6.9
Recent reviews
1.9 Horrible11 Oct 2021
no cars were available despite taking bookings
3.9 Mediocre5 Oct 2021
Nothing they made so many reservations that I wasn't able to get my car until the next day. I won't use them again
1.9 Horrible3 Oct 2021
the pickup experience took forever!
1.9 Horrible30 Sep 2021
Getting a car rental from this place was a nightmare. We made a reservation weeks in advance and also called in to specially reserve a car seat since we were traveling with our 2 year old. When we landed, we gave them a call ahead of time to let them know we were coming and was going to pick up at the time that we reserve for, and was promptly told that they were out of cars that day. We were stuck stranded near the airport with no car seat for our toddler and no convenient way to safely travel with all of our luggages. To make matters worst, we ended up going there when they opened the next morning but still ended up waiting 3.5 hours to get a car since they only had one employee working and the line wrapped around the building. We will definitely go with another more reliable car rental place than this one next time.
1.9 Horrible22 Sep 2021
I waited over 2 hours to pick up the vehicle
7.9 Good21 Sep 2021
I felt VERY concerned for the Sunday morning person being the only one to check people in getting cars. He should have been paid double time as someone else called in not being able to go into work. He was FABULOUS and kind as can be with over 30 people in line waiting to get their rental car at 9 AM in the morning. 11799 They said we brought the car back with 11799 miles They lied. We took pics of picking up and dropping off mileage. we gave the car back at 11746. They added 53 miles ot our car rental agreement close out. Otherwise all was a good!
1.9 Horrible21 Sep 2021
My reservation was canceled I have to pay a lot more to do a new reservation car smelled so much to cigarette I’m waiting on final pay to make sure I don’t get extremely charge
5.9 Okay30 Aug 2021
We did not get instructions on how to catch the shuttle to the rental office. We had a lot of difficulty figuring it out and had to wander around a bit. Turns out you have to take a public shuttle to an poorly marked parking area and then try to call for the Midway shuttle to pick you up, however they don't answer their phone and the recorded message says the office is not open and does not allow you to leave a message. Thankfully another person waiting got through and got the shuttle to come and pick everyone up. Our reserved van was "not cleaned" so they substituted a Tahoe at the same rate but unfortunately it was too tall for access to the parking lot at our hotel, so we had to park at an adjacent lot with no in-out privileges. The car was excellent and service was otherwise excellent, however we did not attempt to use their shuttle to return to the airport.
10.0 Excellent26 Aug 2021
My only issue was that initially I didnt realize I would have to take a LYFT or UBER to get to the Midway on Sepulveda.
5.9 Okay25 Aug 2021
Midway charged me for insurance, but then would not cancel it once I confirmed over the phone, as instructed, that I had coverage through my Visa Sapphire credit card. This additional, unnecessary charge came to nearly $300. Otherwise, service was fine.
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From £21/dayRated no. 9
Budget
6.3 Good (779 reviews)
13 locations in Los Angeles
Budget
Locations in Los Angeles
  • 6.7
  • 6.8
  • 6.2
  • 5.9
  • 6.3
Recent reviews
5.9 Okay15 Oct 2021
After arriving at LAX at nearly midnight, the last thing you want to do is stand in line for an hour and 20 minutes for your vehicle!! Staff was friendly enough, but woefully understaffed.
1.9 Horrible15 Oct 2021
shuttle bus never came after waiting 20+ minutes. Cancelled the reservation.
1.9 Horrible13 Oct 2021
Budget did not honor the contract i had booked through Kayak and Priceline and charged me about 20% more, saying that the initial contract had had a mistake. I am planning to contest that decision. Picking up the car was chaotic and took a lot of time. The van took a hell of a long time to pick me up from the airport and then the offices were packed, the employees stressed, and though they made me sign a rental contract, they did not give me a copy of the contract I had signed. This has never happened to me before with any rental car. It is now two days after i returned the car, and they still have not sent me the final billing.
7.9 Good11 Oct 2021
The car absolutely stank of cigarettes. It was, of course, far too much trouble for us to return and exchange the vehicle as we simply couldn’t waste an entire day returning to LAX - especially as pick up involved a nightmare 90 minute line. I understand how hard it must be to monitor the selfish nightmare smokers in your vehicles but an idea: how about a dash board mounted device which changes color when in contact with cigarette stench resulting in forfeit of the 500 dollar deposit? This is the second time with budget that I’ve suffered the nauseating cigarette stench - which y’all artfully conceal at pick up with some nasty smelling chemical “air freshener” crap to get the car off the lot. So third strike and I’m done with y’all for what it’s worth. Also the vehicle had been poorly cleaned and even contained some of the personal property of the previous renter. I informed the lady upon return saying that this is how they could make the smoking sunofagun pay. She had no interest whatsoever and said that the said personal property will just go in the trash. The vehicle itself was great, new, and ran perfectly so no complaints there. If a living soul reads this and sends me a robot reply I will be most unhappy. Please, just don’t reply in that case ok?
5.9 Okay6 Oct 2021
First agent was a pleasure dealing with. But, that agent wrote down wrong space number. And unreadable lic. Plate number. Then although another employee tried to help us find our car we were pushed aside and told to wait. If they have caused the problem they ought to make fixing that error job one. This LA office has been a problem for years. Just dealing with the delays is enough to never rent at this franchise again. Once you finally get your car all is fine. Next time I’ll use different company
1.9 Horrible4 Oct 2021
Waiting 3 hours to pickup my car.
5.9 Okay30 Sep 2021
Even though I asked not to include toll package in my agreement, I was pushed to accept the toll package at the checkout, which I never use. It is best the staff gives an option but not force the client. Thank you
1.9 Horrible27 Sep 2021
The Budget office is located a bit far from the terminal. Shuttle is needed, but we had to wait more than 30 minutes to the shuttle that can get us to Budget office. It was 23:30 at night, and we were exhausted. Upon rental, Budget added all sort of extra charges that I was not asked in my reservation (I admit that I didn't pay attention so late at night). Eventually, a ~150$ rental became more than 250$. I strongly recommend to avoid using this Budget branch.
1.9 Horrible23 Sep 2021
The store was closed after having confirmed my arrival time the day before
1.9 Horrible21 Sep 2021
Booking through Kayak was very easy and a quick process. When I arrived to LAX though, the Budget staff was very frustrating to work with. Upon my arrival at the Budget facility, there was a line of 13 people waiting for a car in front of me. It took an hour and 25 minutes for me to get to the front. Meanwhile, our line witnessed two different customers behind us skip the entire line with cash tips in hand that they gave to a front desk worker. One was from a distance so I couldn't make out exactly what happened but when I was closer to the front, I watched a customer come up and ask if he could upgrade to the 'Fast Break' line. The employee originally said if he wasn't a fast break remember, he couldn't go to that line. The customer then pulled out a $20 bill and handed it to the employee. Within two minutes, the customer was in a car driving off.
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Rated no. 10
Airport Van
6.3 Good (297 reviews)
2 locations in Los Angeles
Airport Van
Locations in Los Angeles
  • 6.6
  • 6.7
  • 6.1
  • 5.5
  • 6.6
Recent reviews
1.9 Horrible2 Aug 2021
The biggest issue is a Priceline issue more than Airport Van Rentals. Priceline’s marketing is misleading having stated AVR cara come with unlimited miles. The confirmation email clearly states the same. This is not true. Our miles were limited to 1,000 miles. Additionally, no instructions were given for after hours drop off. Poor customer service.
4.0 Okay18 Jun 2021
Drop off was very easy, great daily rate1. Unlimited mileage quoted at Priceline reservation, BIG surprise when at pick mileage cap at 375 miles per day. NO GOOD, we do not like surprises. 2. First van provides had expired license plates, no good to drive out of state. 3. Priceline customer service not helpful on resolving "unlimited" mileage discrepancy.
2.0 Mediocre25 May 2021
NOTHINGWORST experience EVER!!! There was supposed to be a shuttle to come pick us up to get the car, NO ONE EVER SHOWED UP, nor did they answer the phone calls for 3 straight hours. They said they are not to be held accountable for any reservations done through a 3rd party website. Had to rebook me all over at a higher rate. Also had the rudest employees. My advice is to be responsible and hire better employees. DON'T RECOMMEND AT ALL. It's a HUGE SCAM and their cars are full of damages.
2.0 Mediocre7 May 2021
They simply could have not used a bait and switch tactic on me. I had to resort to contacting my attorney and seeking legal counsel to satisfy the account.
10.0 Excellent19 Apr 2021
Yes the staff was very friendly and help me in everything thanks.Everything was great thanks.
10.0 Excellent19 Apr 2021
The staff was very helpful and friendly. The pick up and drop off was fast and easy.
10.0 Excellent15 Apr 2021
Unlimited miles easy pick up and drop off highly recommendEverything was great
2.0 Mediocre6 Apr 2021
Could not located building and no one answer the phone
2.0 Mediocre5 Apr 2021
Nothing. The reservation was not honored. I rode my bike 60 miles to pick up a van that was not actually reserved. NO representatives from Kayak/Priceline could be reached via phone. Automated CS told me I could make an appointment to speak with someone later in the week! I found another van, rode another 13 miles to get it and instead of paying the $322 I confirmed with Priceline I ended up paying $900 at Enterprise.Literally everything.
2.0 Mediocre4 Apr 2021
They did not honor the rental even though I had a confirmation number. They found my confidence number, but they wouldn't honor it because Kayak's inventory was incorrect!
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Rated no. 11
Payless
5.7 Okay (315 reviews)
1 location in Los Angeles
Payless
Locations in Los Angeles
  • 6
  • 6.2
  • 5.5
  • 5
  • 5.9
Recent reviews
10.0 Excellent14 Jun 2020
Nice car rentals
3.6 Mediocre15 Apr 2019
We reserved a car, specifying no insurance. When we were told to sign, we were not asked or told that the sales person had us signed to have insurance, adding to the cost. We were in a hurry, through we had a membership, but there was no express checkout line. We were charged more, dishonest!
2.0 Mediocre9 Apr 2019
Cancelled reservation without telling me due to my delayed flight. Terrible customer service.
8.0 Excellent2 Mar 2019
friendly staff, very easy drop off, good selection of carsThe Facility might be modernized some but it is an older building. It just looks a little run down. The cars have a lot of miles on them but are in good shape.
2.0 Mediocre4 Feb 2019
High late fees Very slow transportation shuttle
8.4 Excellent1 Feb 2019
Everything was pretty convenient. Great price for a good car. No one hassled me about add-ons, etc, airport shuttle was quick, pre-paid gas price was actually pretty good, fairly nice people.
9.6 Excellent29 Oct 2018
Great price. Car in good condition.Had to wait a little while for an agent to check the car in. Shuttle a little slow to drive back to airport.
3.6 Mediocre5 Oct 2018
Willie at the Return facility. Very professional and helpful.Everything else. Car was dirty and basics were neglected such as cleaning the inside (windows, etc.) or event the outside.
4.0 Okay6 Sep 2018
Lost our reservationDidn’t have a car for us. Had to go elesewhere.
4.8 Okay1 Sep 2018
No license plateWe got pulled over for no rear license plate. Woman at pickup was rude. When we could not understand what she was telling us - she just kept repeating it with no additional explanation. They have you just go over by yourself and pick out a car when they are all parked in so tight there are few options. They are also mostly kias even though your reservations says Toyota or something similar for midsize car. Misleading and unhelpful.
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From £24/dayRated no. 12
Ace
4.4 Okay (145 reviews)
1 location in Los Angeles
Ace
Locations in Los Angeles
  • 4.8
  • 4.7
  • 4.1
  • 4.1
  • 4.7
Recent reviews
5.9 Okay12 Oct 2021
The pick up from the airport needs to be better where there is shuttle service picking up customers directly from the Airport Terminal.
1.9 Horrible9 Oct 2021
So the Kayak app let me book a car, insure the car, get dropped off in a corner in LA at 11pm at night and the bus driver says “call the company and they’ll pick you up”. Except, I call the company and they’re CLOSED. Walking back (on the freeway) to the airport, get on another car company (yes I checked that they were open) and finally got a car at nearly midnight. Worst rental experience ever!
1.9 Horrible28 Sep 2021
Impossible to reach them their Voiceprimpts disconnect you constant went on for hours and could not get through. Long lines waited an hour to rent. Misinformed about hours of operation. They were ratio lazy to fill my tank as requested.
1.9 Horrible16 Sep 2021
Rude customer service rep named Malik. Does not know the meaning of CUSTOMER service. My car wasn't available when I arrived and rep told me I had to just sit and wait, not knowing when the car would come in, even though they had other vehicles available. Also tried to get me to pay an additional charge for the vehicles they had available. We went back and forth until another customer service rep, I think named Emery, stepped in and provided true CUSTOMER service. Terrible experience though.
3.9 Mediocre6 Sep 2021
I loved the car and enjoyed it. But there needs to be specific prices as well for people under 24. If i had known i would have never used them.
1.9 Horrible30 Aug 2021
Pickup was horrible. We waited for an hour + and then waited some more. That was after an extensive ride(s) out from the airport. Would not recommend. Returning the car was easy as was the shuttle back to the airport but that didn't make up for how this started off our trip.
3.9 Mediocre16 Aug 2021
The pickup and drop off process is horrendous. From the airport you take a shuttle to a parking lot, there you wait for a tightly confined econoline van to sardine into. We waited 25 minutes for the bus. From the Ace Car Rental place, the wait was about 25 minutes. The driver said no one called him to come pick up customers. Wait what??!!! Then what were you doing? Faster processes from the initial pickup/processing to faster return dropoff back to the Airport is what will keep customers coming back consistently. It currently takes too much time. Time is money.
3.9 Mediocre16 Aug 2021
There was no direct shuttle from the airport. We had to take an extra bus to the offsite parking area then received a final ride to the rental lot. The staff were reasonably friendly, but the van we rented was completely dirty. The exterior needed a wash, and the interior had not been cleaned at all - there was chocolate on all of the seats and chips and other crumbs on the floor of the van. We didn’t want to wait another 30 minutes in line waiting for the clerk, so we cleaned the van and drove it. It did drive well, thankfully. We will not rent again from ACE.
1.9 Horrible15 Aug 2021
Renting at Ace was hands-down my worst rental experience I’ve ever experienced across the globe. First, the building is described as being at LAX, but it was not. You have to take two shuttles in order to get to the facility. They did have a return shuttle to the airport after dropping the car off. My biggest issue was when my flight with United delayed and they charged me an additional day for late fee when my flight delayed several hours. Apparently, they have a 59 minute grace and any additional hour up to three hours is $30-$40 extra and an additional day is charged after three. They are NOT flexible with unforeseen circumstances and are very rude. To this day I haven’t received a call from the manager. I returned from there July 1st. Lastly, when I booked this rental my price was a little over $800, but when I pick up the car my rental price essentially double due to all the extra fees I was not expecting. If you could avoid renting from this agency, please do.
1.9 Horrible8 Aug 2021
NO car!!!! Shuttle from the airport comes by rarely; finally when ot showed up we stood in line at the rental place for over an hour. With us many other angry people waiting for their car. Only one person was helping the customers and there were computer booths set up to do the work. When our turn came after an hour wait we were told we were TOO LATE and no car was going to be given to us!!!!! However….. we could rent an upgraded hotel ne if we wanted for twice as much of our previously agreed price! Super rude, super dishonest. We didn’t get a car at all. Horrible experience! DO NOT RENT FROM THAT COMPANY! In Santa Monica there are several rentals which will bring you a car to your hotel. Super service and better rates.
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Rated no. 13
Economy Rent a Car
3.4 Mediocre (288 reviews)
1 location in Los Angeles
Economy Rent a Car
Locations in Los Angeles
  • 3.7
  • 3.7
  • 3.3
  • 3.1
  • 3.7
Recent reviews
1.9 Horrible16 Oct 2021
This company — either called economy or allied ( same company) was a bait and switch operation. Had to pay additional $18.95 per day for insurance which I already have under my current car insurance and can waive additional charges from other car rental companies I showed documentation of this, but she said she needed the actual “declarations page” as proof of coverage. This was not disclosed in advance, also charged an additional $400. Security deposit on top of this. I was at a crossroads (at lax airport) to find last minute rental car or accept their terms. Heard at 3 people walk out and decided not to rent from them after learning about this and decide to try to find last minute another company. At drop off heard 2 other people compain as well. Would not recommend renting from these companies.
3.9 Mediocre15 Oct 2021
Waited an hour to be picked up.
5.9 Okay14 Oct 2021
The CDL was not disclosed in the front end. Only upon arriving at the location I was informed that CDL is a requirement, unless i produced my vehicle insurance (which I did not have on my person and could not locate on a Saturday). I have never purchased CDL and will not be using kayak for rental cars in the future due to this bait and switch.
1.9 Horrible12 Oct 2021
The car was clean but stained and had lots of scratches through out the body of the car. The trunk of the car had structural damage that was visible. It would not close all the way. The car price seemed reasonable until I found out that the milage was limited at 150 miles per day. Anything over that is $0.59 per mile. This was not disclosed openly. The customer service representatives were not accommodating or welcoming. I arrived 30 minutes before the rental time, and they made me wait until the exact time. I still had to wait at the counter even though they had no customers at that time. There were no instructions on how to return the car. I returned at 5am, and there was nobody there to instruct me where to drop off the car but I found a piece of paper on the door that had instructions. There was no shuttle at that time and the area is not the safest. I had to pay for a ride from the rentacar to the airport. This plus the additional mileage charges add to the price of the car rental. It was not a good value for the car rented and the service provided. The car had over 60,000 miles and looked like it may break down, but fortunately it worked fine. I will try not to ever rent with this company again.
1.9 Horrible9 Oct 2021
The worst experience with car rental. This company is a scam. They gave me a car that had been in a big collision and with a dead battery. They forced me to pay extra for insurance and dismissed me when I called them to inform the battery was dead. They hung up on me after they told me to buy a battery. Never again!
1.9 Horrible5 Oct 2021
The lady at the rental car place was extremely nasty. She didn’t rent the car to the ppl prior to me because they wanted to opt out of their insurance and use there own and she denied my car because my credit card was a little bent. Please save your time and rent from another company who talks to and treats customers with respect
1.9 Horrible4 Oct 2021
The suv rented was an absolute mess. The frame of the car had so much body damage. The trunk had a malfunction. The suv drove very hard and jerked. Worse rental ever.
1.9 Horrible24 Sep 2021
We arrived there and our rental was cancelled as I was not told of a $30.00 international Driver's license fee. They did not honour the fee stated on your reservation. I will never deal with this organization again as I now need to fight to get my money back. I was livid. Stranded in LAX with no car rental option. All vehicles were already rented. Imagine how emotional this was as I was attending a funeral. Respectfully Deborah Freedman 604 241 0490
1.9 Horrible19 Sep 2021
Having to take multiple shuttles from the airport is a issue! Took literally 1:40 min to get the car from the time I left the airport,, also they now do not take insurance bought online so i have to work out a refund, they end up costing more than a front line car rental.. This is truly a poor choice and I will never rent from them again.
1.9 Horrible18 Sep 2021
So rude at the counter. Beware the hidden costs!
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Rated no. 14
AMPM Car And Truck Rentals
6.6 Good (50 reviews)
2 locations in Los Angeles
AMPM Car And Truck Rentals
Locations in Los Angeles
  • 6.4
  • 6.9
  • 6.7
  • 6.3
  • 6.9
Recent reviews
3.6 Mediocre3 May 2016
The representatives were very nice. I received a prompt call from a very nice person after my complaint about my experience. I was refunded the extra $10.00 I had been charged to get me to the airport in time to catch my flight.Hidden charge - about $4.50 more than quoted by KAYAK. I had to pay $4+ for the inconvenience of waiting longer (they only run every 15 min) for a shuttle; than having to wait 15 mins for another pick up to take me to the car rental. The car was old and smelled. The carpeting was coming away from the floor.
6.0 Good29 Apr 2016
Good price. Ok servicePrice and the convenience of renting. No hassle and queuesCar was not well maintained. Stains on seats. Smell of cigarette smoke
8.8 Excellent27 Apr 2016
So friendly and helpfulThe staff is amazing
2.8 Mediocre26 Apr 2016
AMPM was just bad newsThey mixed up my pick up time. I was scheduled to pick up my vehicle at 12 noon, they had me picking up at 2pm. She was adamant about this 2pm pick up time until I showed her my reservation on my phone. After this got worked out, she told me that they not only didn't have the vehicle I requested, they only had one vehicle on site- a gigantic minivan, which isn't ideal for city driving. When returning the vehicle they drop you off about a mile away from the shuttle because, in our driver's words "We don't pay to enter the parking lot" A mile walk carrying luggage at the end of the trip isn't how you want to end a trip.
2.8 Mediocre25 Apr 2016
Totally unhappy with my service.The priceGot a very dirty car. My pickup appointment was delayed by half hour due to short staffing. When returning the vehicle, i was treated poorly by staff. They weren't attentive in any way. Received a discount but i had to prove the vehicle was dirty...soo glad i took a video.
4.4 Okay23 Apr 2016
Took me over 40 minutes to get a car. First car I got had broken trunk lock. Instead of replacing this car, stuff starts to guide me how should I close this trunk. Overall, if you want cheap car, this is the place to go. If you want normal service, I wouldn't recommend this place.
10.0 Excellent22 Apr 2016
- everything was fast and to-the-point - i forgot my credit card and was able to rent with debit - i was able to provide proof of insurance for my car at home to avoid buying their insurance - price unbeatable- not a real con, but would be easier if you could take one shuttle to/from the office (but FYI you can get a drop-off at the terminal for a $10 fee)
10.0 Excellent18 Apr 2016
Really great rate, received a much better car than expected.
10.0 Excellent17 Apr 2016
Pick up and trip off
8.0 Excellent17 Apr 2016
Great priceI liked that the service was the cheapest I found for the weekend. I have rented out of LAX before and I have waited over 30 minutes to get the right shuttle to arrive. This shuttle went around pretty frequently, and you end up in a random lot but AMPM is there when you arrive, ready with your car. They take you back to the hotel where their office is and process your paper work. The process is pretty quick and the service is great.The cars could use a car wash, at least the one we got. It wasn't very dirty, and we did't mind it too much, its just when you rent a car you expect it to be clean. For the price and the service it's not too bad.
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Rated no. 15
NU Car
6.3 Good (96 reviews)
1 location in Los Angeles
NU Car
Locations in Los Angeles
  • 6.7
  • 6.7
  • 6.1
  • 5.6
  • 6.3
Recent reviews
1.9 Horrible21 Sep 2021
I never pickup the car because my flight from LAS to LAX 1079 with JetBlue was delayed the airplane had security issues. So I called NU from LAS to inform them of the involuntary circumstances no one answered and kept having the answering machine then I tried Priceline they said they will get back to me in 7 days!!! I used to search your engine for everything I want but with such incident I would go directly to the main agent. I kindly ask you for complete refund of my money
1.9 Horrible21 Sep 2021
Showed up with a long line of other customers just to be told off there are no cars available. No point in making a reservation if it can't even be kept.
5.9 Okay11 Sep 2021
The vehicle was not clean, the staff at pick up she don’t know about vehicles,she try to get me by offering similar as an upgrade, when asked is it hatch back she said no but when got my vehicle that was hatch an after half hour wait I do not want to go back and change, the vehicle was scratches the whole driver side as well, it is economical YES
10.0 Excellent6 Sep 2021
We were disappointed that when we arrived, our booking was canceled due to a flight delay. They have a policy that if you aren’t there within 2 hours of your reservation time your booking is canceled, which is fair, but we just didn’t know. It would be great if they collected snd checked flight numbers prior to cancelations. They ran out of cars in our price range. However, the customer service was exceptional and we were upgraded to a different car and given discounts on the upgrade cost. Between the amazing customer service rep, the managers, and the guy inspecting our car prior to taking it - the staff was absolutely amazing. We were very pleased with the upgraded car and the care they took to support us when we were struggling to figure out what to do. Thank you for an excellent service and amazing car rental experience!
1.9 Horrible6 Sep 2021
Cancelled my car rental due to car shortage and I didn't get a notification. They need to work better with third party companies that help them book customers and promptly pick up phone calls at their desks.
10.0 Excellent24 Aug 2021
Car was nice and clean.
3.9 Mediocre22 Aug 2021
I wasn't able to get my rental from them because my flight was delayed which was no fault of theirs BUT when I asked about holding it for tomorrow they were no help. I asked what my options are because obviously we wanted to keep the rental again no help. I think the fact that they close at 5pm is crazy especially when things can happen with flights. I just learned to take my business somewhere else.
1.9 Horrible24 Jul 2021
No operators after 5pm! My flight arrived at 4:45pm. It took me hours to cancel my reservation which was almost impossible and it cost me $60. I went to another company.
10.0 Excellent24 Jun 2021
Pick-up in LA was a breeze and I was out the door in 10 minutes. Drop off was just as swift in San Diego. Only downside is I have to wait 3 days for my deposit. Other than that, it was a really good experience!
10.0 Excellent12 Jun 2021
Staff
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Rated no. 16
GREEN MOTION
4.5 Okay (50 reviews)
1 location in Los Angeles
GREEN MOTION
Locations in Los Angeles
  • 5.9
  • 5.6
  • 4.3
  • 4.3
  • 4.3
Recent reviews
1.9 Horrible12 Oct 2021
Shuttle never came. Called company, Got Orlando. There was no listing in LA for Green Motion nor had anyone there ever heard of the company. Need refund
7.9 Good12 Oct 2021
It was good experience….more control of social distancing with people (have someone monitor this especially during pandemic). Took an hour from getting in line to get car. Gentleman who checked me in did awesome job communicating with me being Deaf and patient. For Kayak, is to have direct number to call in case something happens to make change of dates or time. This was challenging as the car rental wouldn’t help and couldn’t make change of date due. Make your number available to call for such situation.
1.9 Horrible28 Sep 2021
Really hard to get to from LAX and when we finally did get there they were closed, the next day I called and they didn’t even have any cars. Their hours are 8am to 6pm so if you have a late or early flight then use a different agency.
1.9 Horrible1 Sep 2021
Don’t bother unless you like to be frustrated & waste time. 2 shuttles from LAX, & the first shuttle drops you at a “depot” which is really a street corner without seats or covering from the hot sun. Then when you call for the second shuttle, no one answers. The second shuttle was a van without enough room for the hot & tired customers. The office is in a tacky industrial area. The office is dirty, dingy & way too crowded with no where to sit either inside or out during the excessively long wait for help. Fees are tacked on. I paid Kayak for added insurance coverage then was told I’d have to buy Green Motion/U-Save insurance, too, as they didn’t honor the insurance through the Kayak site OR add my own insurance. The office is ONLY open 8:00AM-6:00PM & no extended shuttle, so fend for yourself if you have early & evening flights. The clerk didn’t know what he was doing & another person had to come over to correct everything. Even though I picked up the car 2hours late & had written documentation the return time had been adjusted, it wasn’t. So 2 hours before the return time I started receiving calls as to why the car had not been returned & that my time could be extended for a fee. Never had such a difficult, time consuming, annoying experience renting a car, even in foreign countries! Oh, and 5 days later the $250. Deposit still hasn’t been returned! Worst car rental experience of my life! Avoid & go with a reputable company. Also, don NOT use Kayak to book. Go directly to the rental car company to avoid a bunch of undisclosed fees!
10.0 Excellent23 Aug 2021
The staff was extremely polite and friendly. The car was very nice. It was a very good experience. I would book from them again.
1.9 Horrible19 Aug 2021
They set our reservation time for 6pm, and they were closed by the time we arrived at 6pm. still charged us
1.9 Horrible9 Aug 2021
Check in took an hour. Confusing to deal with.
3.9 Mediocre3 Aug 2021
This company did not seem prepared the volume of business the pandemic has brought their way. It took a very long time for the clerks to manage the paperwork for each customer. It seems their compute system was very primitive: facts I had entered online had to be entered again by the clerk. There were a lot of papers to deal with and it took a long time to find a car and get it ready. Getting to the rental office was a nightmare. I'm sure this had as much to do with the airport as the rental company. In any case, getting from LAX to the rental should have been described online so we could have spent less time chasing our tails. The whole experience reminded me of why the top car rental agencies are on top.
10.0 Excellent30 Jul 2021
Great service
5.9 Okay25 Jul 2021
If you’re looking for a reasonable priced rental this is the place to go. Check-in was very long and a little annoying as well as getting to the actual rental facility but for the price I just couldn’t complain. There weren’t many options in vehicles but you get what you pay for.
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Rated no. 17
State Van Rental
8.9 Excellent (13 reviews)
1 location in Los Angeles
State Van Rental
Locations in Los Angeles
  • 9.2
  • 9.2
  • 8.7
  • 9
  • 9.2
Recent reviews
7.9 Good2 Aug 2021
We got to the office to drop off the van we rented at 7:35am and the office was closed. We had to wait for the manager to get there. Who arrived at 7:45am, and the everything worked out fine and seamless, but we got a little nervous because no one informed us the wouldn't be working.
9.2 Excellent24 Oct 2020
The car wasn’t in a perfect condition but was ok.
10.0 Excellent10 Oct 2019
Lindon was Super helpful and friendly when I called ahead to confirm the reservation AND the day of! We’ve worked with other companies, but will be returning to State Van rental because of his excellent customer serviceIt would have been better if they had high-ceiling or Promaster cargo vans
10.0 Excellent24 Jun 2019
Helpful and friendly staff. Smooth experience.
10.0 Excellent14 May 2019
The staff was very friendly and everything was handled professionally and in an organized way. The tips given helped us :)
9.6 Excellent26 Nov 2018
Excellent drop off.
10.0 Excellent6 Aug 2018
Juan and George provided excellent customer service at pick-up and drop off. Thanks to both of them our experience with State Van Rental was great.We were unable to travel from Nevada to Arizona due to mile restrictions. Also, that we had to pay extra for a second driver.
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From £21/dayRated no. 18
Europcar
7.5 Good (8 reviews)
1 location in Los Angeles
Europcar
Locations in Los Angeles
  • 8.5
  • 8.2
  • 7.2
  • 6.7
  • 7
Recent reviews
10.0 Excellent24 Apr 2019
Prompt service, clean car, easy drop off, no extra charges for insurance or 2nd driver
9.6 Excellent3 Mar 2017
Very efficient once we got to the counterSupplying car not as specified although in hindsight havng seen the one specified we were grateful that we got a different model
5.6 Okay19 Feb 2017
Advantage LAX from a management point of view was disastrous. Not only did they not have an SUV per our booking, it took over TWO HOURS to get from the kerbside outside the airport waiting for their shuttle bus, to completing the paperwork and being given the car. Would never use again.
7.2 Good13 Apr 2016
Not the car I booked...Sat NAv was a waste of timeBrand new car Easy drop offWas a smaller model than booked - I booked a Jeep Cherokee or similar - got a Jeep Patriot which is considerably smaller. Added the GPS - waste of time! The signal constantly dropped out and then tried to re-route taking us off course. If we'd have followed the instructions we would never have got out of LA!
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Rated no. 19
Silvercar
6.5 Good (5 reviews)
1 location in Los Angeles
Silvercar
Locations in Los Angeles
  • 6.8
  • 6.8
  • 6.4
  • 6.8
  • 6
Recent reviews
8.8 Excellent30 Dec 2019
Te staff was great at all timeThe cost seems a little bit higher even understanding the Audi brand all fleet
2.0 Mediocre3 Dec 2018
HorribleThe people at silver car were very friendly and nice and gave us a ride to another rental car service ( Hertz )I will never book with kayak again, there was no fine print stating that I had to be over the age of 22 so when we got to silver car with all of our luggge expecting to get a car we were turned down because of age requirements!!! There was also no way for me to get my 48$ back from what I put down on the rental because I booked through a 3rd party app. So yeah KAYAK y’all suck . Go to HERTZ
10.0 Excellent19 Jun 2018
AwesomeGreat experience
2.0 Mediocre20 Feb 2018
AvoidThey demanded I install an app or my reservation would be cancelled the day before I left. I cancelled.
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Rated no. 20
Priceless
4.6 Okay (2 reviews)
3 locations in Los Angeles
Priceless
Locations in Los Angeles
  • 5
  • 5
  • 4
  • 2
  • 7
Recent reviews
4.4 Okay18 Aug 2016
Girl at check in was niceNo license plate on car. Drop off was either pay $15 or wait 30 min for airport shuttle. Unprefessional way to do business
Rated no. 21
U-Save
3.1 Mediocre (4 reviews)
2 locations in Los Angeles
U-Save
Locations in Los Angeles
  • 4
  • 3.5
  • 2.5
  • 3
  • 2.5
Recent reviews
6.4 Good5 Sep 2017
Hidden TermsThe car was new and clean.They rely on Carrentals.com which has a horrible customer service experience. I wanted to adjust my booking, but Carrentals.com insisted that U-SAVE policy would not allow it unless I booked another car with them. When I arrived to pick up my car, U-SAVE mandated that I purchase third party liability insurance from them as they don't accept Canadian or international insurance coverage. This consequently raised the cost of my rental by another $250. I will not use them again.
2.0 Mediocre1 Nov 2015
the company doesnt exist!! it charged my credit card and thats it. no car, no money back!!!
2.0 Mediocre29 Oct 2015
Fraud Alert!! This company is a scam.The numbers given on the reservation - one was the corporate HQ in Mississippi which didn't answer the phones and the local number was a disconnected Verizon wireless number. No shuttles despite advertisement, and when I took taxi to the address in the reservation there was no such business there. What the heck? This wasn't at any small airport, it was at LAX. Several hours later when I'm already in another company's rental car I got a call back from the HQ who said the reservation email must have had old phone number and address. As for the shuttle, they would have needed me to take a shuttle to a private parking garage telling them I'm using their lot and then crossing the street. That is shady as heck. Too bad for them I already listed this as a fraudulent/scam charge on my credit card. Lady at HQ said they would fight it, and I broke my cool and told them to suck an egg. Good luck getting your $32 from me.
2.0 Mediocre12 Oct 2015
2 types of insurance and the car still wasn't coveThe weather on the day of pick up was pretty good.The Alianz insurance I paid for during the online booking process only covered me for personal injury. When I arrived at U-save, I was forced to pay extra for the mandatory liability insurance required by the state of California. I had paid for two types of insurance and still had no cover on the actual car I was driving. I've rented cars through a number of companies in L.A and wasn't surprised to be screwed with the insurance. There's room in the market for a rental company with transperancy, maybe U-save could be the change.
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NextCar
Locations in Los Angeles
Recent reviews
Pop Car Rental
1 location in Los Angeles
Pop Car Rental
Locations in Los Angeles
Recent reviews
Rhodium
1 location in Los Angeles
Rhodium
Locations in Los Angeles
Recent reviews
Right Cars
1 location in Los Angeles
Right Cars
Locations in Los Angeles
Recent reviews
Ritz Rent-A-Car
1 location in Los Angeles
Ritz Rent-A-Car
Locations in Los Angeles
Recent reviews
Super Cheap
1 location in Los Angeles
Super Cheap
Locations in Los Angeles
Recent reviews
TravelCar
1 location in Los Angeles
TravelCar
Locations in Los Angeles
Recent reviews
Yesaway
1 location in Los Angeles
Yesaway
Locations in Los Angeles
Recent reviews
7679 travellers who hired a car in Los Angeles gave the car agency they used an average rating of 6.4

Car hire locations in or near Los Angeles

Good to know

Most popular agency

Alamo

Most popular car type

Full-size

Average price

£29/day

Good deal

£23/day

When to book a car hire in Los Angeles

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Los Angeles

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Los Angeles car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Los Angeles.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Los Angeles car rental.

Top tips for renting a car in Los Angeles

  • Get ready to explore the dazzling sights of Los Angeles on the road trip of a lifetime. When you rent a car on your vacation, you will enjoy the freedom of discovering each corner of the city at your own pace. Rather than relying on public transport, opt for a hire car to easily navigate this sprawling city. Don’t miss the beaches, never-ending boulevards, or the Hollywood Hills -- all easily reached by car.
  • If you are flying into Los Angeles International Airport, you need to be aware that all the hire car companies are off-site. When you land, you will need to exit your terminal and use the courtesy shuttles. Your first option for your pickup is to go to the Lower/Arrivals Level islands outside baggage claim and wait by the "hire Car Shuttles" sign. Alternatively, you can go to the LAX Shuttle Airline Connection and take a shuttle bus to the Remote hire Car Depot.
  • Driving in Los Angeles can be challenging due to the city’s infamous traffic. Therefore, as a visitor, you should look out for Carpool and High Occupancy Vehicle (HOV) lanes. You will be able to spot these designated lanes on most of LA’s freeways. Whilst HOV lanes are found on the far left, you can spot a Carpool lane from the diamond painted on the road. To use these lanes, you must have at least 2 people in the car.
  • During weekdays, rush hour in Los Angeles starts between 5:00 am and 10:00 am. In the afternoon the roads are busy from 3:00 pm to 7:00 pm, although you should avoid driving on a Friday. You can also expect heavy traffic on weekend evenings, especially in or out of downtown and Hollywood. The best way to avoid traffic is to stick to driving through the connecting neighborhoods. Thankfully, the city is set out in a grid, so you have a variety of options for crossing town.
  • 25% of our users found a car hire in Los Angeles for £23 or less
  • Book your car hire in Los Angeles at least 1 day before your trip in order to get a below-average price
  • Full-size car hires in Los Angeles are around -58% cheaper than other car types, on average

FAQs about car rentals in Los Angeles

  • Some car hire companies in Los Angeles which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Alamo, Thrifty and Dollar

  • On average a hire car in Los Angeles costs £29 per day.

  • In the past 72 hours, the cheapest car hires were found at Hertz (£25/day) and Avis (£31/day). In the last 72 hours the cheapest hire car price was found at Hertz 5855 W Century Blvd 90045 (8 miles from the city centre).

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Los Angeles are Alamo (9.2, 50 reviews), Enterprise (8.2, 1538 reviews), and Midway (8.0, 498 reviews).

  • The average price of fuel in Los Angeles is £3.41 per litre over the past 30 days. Filling up a tank of fuel costs between £41 and £55, depending on the car size.

  • Full-size (Ford Mustang Convertible or similar) is the most frequently booked car hire type in Los Angeles.

  • Car hire companies onsite at Los Angeles airport include Thrifty, Dollar, Hertz, Budget, Avis, Sixt, Europcar, Advance Car And Truck Rental, Fox and Ace.

  • Car hire companies that offer shuttle or pick-up services from Los Angeles airport to off-airport locations include Alamo, Thrifty, Dollar, Hertz, Budget, Avis, Sixt, Enterprise, National and Europcar.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Full-size car hire in Los Angeles costs £54 per day, on average.

  • A Intermediate car hire in Los Angeles costs £30 per day, on average.

  • A Economy car hire in Los Angeles costs £28 per day, on average.

  • In Los Angeles, cars are most frequently hired at Advance Car And Truck Rental 1030 W Manchester Blvd (9 miles from city centre).

  • On average hiring a car in Los Angeles costs £203 per week (£29 per day).

  • On average a car hire in Los Angeles costs £870 per month (£29 per day).

  • Los Angeles features mostly freeways, wider streets, and large parking garages that are great for any type of car. We recommend that you rent an intermediate or full-size car if you’re planning to discover the scenic routes and national parks outside the city. If you want to explore the city center, rent a convertible to fully soak up the LA sunshine. Fortunately, the city’s idyllic climate lends itself to any style of car driven year-round.

  • Throughout the state of California, the maximum speed limit on highways is 65 mph. Where indicated, drivers can go 70 mph. On two-lane undivided highways, the speed limit is 55 mph, while in business and residential districts the limit is 25 mph. Speed limits in Los Angeles also depend on the conditions on the road. You should watch out for construction zones which often have reduced speed zones.

  • In Southern California, petrol prices average $3.73 a gallon. The price of petrol is higher in California than the national average due to the state’s strict environmental laws, which mean petrol stations only offer a rare blend of fuel. In addition, California’s taxes are slightly higher than some other states, meaning petrol is more expensive in Los Angeles.

  • There is a wealth of parking options in Los Angeles. In popular tourist areas you can expect to pay between $8 and $25 for a space in a parking lot. On many of Los Angeles’ blocks you will find meter parking that conveniently takes credit card payments. Meanwhile, in the suburbs you can take advantage of free street parking. Some residential areas and side streets require a permit, so look out for the parking signposts.