Pros: Pickup and drop off at the airport was very easy.Cons: nothing
4.4 Okay2 Jan 2019
Feel completely ripped offPros: Car was very good, clean and comfortable. No issue with the car.Cons: When I returned the car, the assistant manager went straight to one tyre and pointed out a couple of dents in the tyre wall that he claims I must have caused as the tyres were in perfect condition before the rental. When I told him that the pre-rental check of the car only included the bodywork and that the guy mentioned that damage to the wheels was normal and didn't count, he said he'd check with the guy that I picked the car up from. The guy was in the back office and didn't come out but the assistant manager assured me that I was invited to inspect the tyres beforehand. The was simply not true. I was charged £300 to replace the tyre. Outrageous.
10.0 Excellent27 Jul 2018
Great service and amazing car!Pros: Upgraded into a Jaguar!
10.0 Excellent28 May 2018
A little off the beaten path but worth itPros: The price of the car was more affordable the staff were great and helpful but we did hv to tram then walk to pick up when we dropped off we grabbed a taxie
10.0 Excellent7 May 2018
Collision damage waver insuranceCons: The car hire and Collision Damage Waver insurance were sold as a package and yet it was clear that Enterprise were very uncomfortable with this. They made me sign a complex disclaimer before I could take the car. Additionally, the telephone number on the certificate of insurance was in the USA and I felt that it would be difficult to organise a claim if it were needed.
4.8 Okay5 Aug 2017
Wrong carPros: Ordered E-Class Ort similar and they offenes a BMW 3Series. A good car but not for four People with a lot of luggage. It took over 2 hours to get a 5Series BMW. Very poor service. The car was ok, dropoff without probems.
3.6 Mediocre5 Aug 2017
Dream trip, nightmare servicePros: Second try car did the job.Cons: Not given the car booked. Substitute couldn't fit bags and wives. Sent many miles out of our way to exchange car. No bill or invoice still, three days after return. No response to inquiries. Broken promises.
10.0 Excellent3 Jun 2017
People were nice, not pushyPros: All the enterprise employees I dealt with were very helpful and nice. They of course want to sell you extras but they backed right off when you declined. They must be quite well trained. Helpfulness and patience is what I experienced. Thank you.
8.0 Excellent11 Mar 2017
Edinburgh Road TripPros: Nice Car, drove well.Cons: They put the hard sell on you to buy there insurance, even when you already have your own and show them as much.
10.0 Excellent30 Dec 2016
A+ TEAMPros: Great team and service. If you're like me and have concerns about hidden greaseball fees with rental cars, stop worrying. We even got upgraded
Cons: I felt pressured to upgrade to a car model that I did not need for my trip. When I arrived I was told that the car I had reserved many weeks in advance would not be ready for quite some time, but I could upgrade for minimal cost. In the end the minimal cost turned out to be much more.
10.0 Excellent19 May 2019
Pros: Staff was helpful, courteous and efficient. Both at pick-up and drop-off, the associates went the extra mile to ensure everything was what we wanted.
8.4 Excellent20 Oct 2018
Easy check in, friendly staffPros: The check in was easy, no waiting. Was able to upgrade with GPS, which was the best decision.Cons: Signs to get to the check in and check out were not posted well. We spent too much time trying to find the correct place. The car had too electronics that took control of the car at times, causing unnecessary stress.
10.0 Excellent19 Jul 2018
Pros: The attendant at the Edinburgh airport was friendly and helpfulCons: Getting use to driving on the left side of the road
5.2 Okay10 Jun 2018
Difficulties with reservationPros: Making a reservation was easy, prices quoted looked great.Cons: I couldn't change the name on my reservation, and had to cancel the original and make a new reservation in order to accomplish this. My confirmation email was never sent to me, and the actual price at the counter appeared to be more than my reservation price. I also tried to reserve a midsize SUV, but ended up getting a Volkswagen golf (which is supposedly a size larger than what I reserved.
6.8 Good30 May 2018
Long wait times to retrieve carPros: Clean car and nice customer service once we were finally helped.Cons: They need better signage informing customers that Avis and budget are one and the same. Stood in line for Budget for an hour waiting on the one and only attendant to check us in to our vehicle. Also still not sure if they will charge me for gas since they gave the car to me almost empty and stated on the agreement it was full. Nobody goes to the car with you to confirm, I did take a picture but I still feel like it’s my word against there’s. I’ll update this if I was overcharged from the original estimate due to them charging for gas they didn’t give in the first place.
8.4 Excellent3 Jan 2018
Great carPros: Quick check in and drop off. Fuel efficient.Cons: Remind people from the US that due to narrow streets the mirrors need to be pushed in when parking.
4.0 Okay21 Sep 2017
Gave damaged car & overchargedPros: Very little because they are very frustrating to deal with.Cons: Damaged car needed to be exchanged, cutting into vacation time. They then tacked on damage charges that wee already documented on pickup. Budget has since refused to send an itemized bill explaining their crazy charges. Very frustrating!
9.6 Excellent9 Sep 2017
Pros: Great staff.Cons: Finding gas stations near the drop off point.
10.0 Excellent12 Jul 2017
ExcellentPros: Price, service, carCons: Had to wait when I arrived about 15 mins
Pros: I cancelled two months ago.Cons: My cancellation might have been processed
8.8 Excellent18 Feb 2020
Cons: The offering of insurance prior to getting the vehicle should have been better , since the insurance at the counter was outrageous. Also the drop off should have been described, since in that airport it is rather convoluted.
3.6 Mediocre28 Oct 2019
Pros: Car was size as describedCons: We were charged much more than was quoted. In addition there was some damage to the car which we noted at pick up but Agent told us it was all documented. They are now trying to charge us for the damage.... And they upped the rate by 50%. SCAM
3.2 Mediocre11 Aug 2019
Pros: Car was in good conditionCons: Hour wait in line, overwhelmed agents. Once we finally got to an agent, waited another half hour for car to be cleaned. When returning car to Aberdeen airport, gas station was closed and didnt accept American credit cards.
3.6 Mediocre18 Jul 2019
Pros: Gas mileageCons: The car had connectivity issues. I couldn’t connect my mobile phone to charge it or use its map. On my way, I stopped by two Hertz location hoping that they change my car but they didn’t. I am not satisfied with this rental at all.
9.6 Excellent27 Jun 2019
Pros: Friendly staff at both pickup and drop off.Cons: Long distance between drop off and departure terminal--and NO SHUTTLE.
2.0 Mediocre10 Jun 2019
Pros: Terrible - the entire system was down and they could not move for 3 hours - even though I am a part of President's circle. Ridiculous. I am switching from Hertz - this with 7 others on a holiday? wow
9.6 Excellent12 Sep 2018
Cons: Did not like being charged for second driver
2.4 Mediocre7 Aug 2018
Check you carCons: Check your car before you rent. Some hubcap scratches cost $100 because I didn't inspect before I rented. The employee was difficult, the location hard to reach, and they offered no assistance with finding my way in the city.
10.0 Excellent2 Aug 2018
Great car and servicePros: Although the line looked long, we moved through it quickly. The car was exactly as expected if not better.Cons: Nothing
Pros: The car worked and was cheap.Cons: Drop off and pick up was incredibly slow, the shuttle runs like once an hour and the staff is in no hurry either. Literally took me 90 min to pick up and drop off, and there were no lines to wait in. If it weren't for the incredibly cheap rates, there's no way this place would be in business. The service was really lacking, the rental office looks like an old shed, and the staff is dishonest, trying to charge you for "damage" to the vehicle that clearly was there when you picked up the car. Definitely not worth the hassle to save a few bucks.
10.0 Excellent9 May 2019
Pros: Very helpful and friendly staff in both Edinburgh and GlasgowCons: Did not fully understand the daily limit on mileage allowance, which resulted in a small surcharge at the end - did not impact on my overall positive experience
10.0 Excellent3 May 2019
Pros: Staff friendly and helpful. Everything was siple and convenientCons: Information about insurance policies on web-site
2.8 Mediocre6 Nov 2018
Hidden chargesCons: This is a bait and switch operation that hits you with a laundry list of hidden charges once you arrive. My final price was twice the quoted price. I could have rented in airport from a top shelf company for the same price in the end. This is a scam. Run away
3.6 Mediocre18 Oct 2018
We did not get the type of car we orderedPros: Not muchCons: The location--(non)ease of getting to rental site; the attitude of the clerk; the unavailability of the type vehicle we thought we had ordered; the flat tire on the car when it was brought to us, the gigantic extra cost to get another vehicle; the non-working GPS we paid dearly for, the cavalier treatment we got when we asked for adjustment for the GPS, etc, etc. The only grace, if you can call it that, is that we were not the only disgruntled customers in line when we returned the car.
2.0 Mediocre14 Oct 2018
All around badPros: I couldn't find the office or where to pick up the car. The address given in the confirmation led me to a place where we were told easirent was no longer located. When I tried to call multiple times, nobody answered the phone. I finally just gave up and rented from another servicer/company.Cons: The whole experience.
2.0 Mediocre5 Oct 2018
Very shady operationPros: The car was fine.Cons: The shuttle was hard to find. A location was provided, but no directions. The office was located in a dirt lot in an industrial zone. They attempted to sell me very expensive insurance. When I asked for a receipt after dropping off the car, they told me to take a picture.
2.0 Mediocre12 Sep 2018
Nothing but a scam artist ripping off customersPros: Basically nothing to like about these guys if I could give less then one stars I would. Kayak should drop these guys as a rental agent.Cons: Pushy salesman that lie to you claiming that U.K. Laws changed and I am required to prove I have insurance coverage otherwise I have to pay for full coverage. A call to budget and avis after the fact proved that no law changed and they were sorry that that happened to us. And even when you say you want to return the car early they will not give you a refund on "any unused tire" as they said is in the terms and conditions which was never told to us on pick up. The pick up for both Scotland airports Edinburgh and Glasgow are off site a few miles away from the airport so you are in a the middle of a rundown lot and no way to go. They don't explain nor show you the full terms and conditions yet they just copy and paste your signature onto it. And when you call and talk to the customer service they hang up on you and say that all the managers have gone on a long weekend when there is not long weekend holiday that anyone knows about. My £91 booking I made ended up being £337. All because we had to but couldn't prove our credit cards or auto insurance policy had rental car insurance.
2.0 Mediocre25 Aug 2018
Drop off location terrified mePros: Check up was very fastCons: Condition of drop off place was bad and the wrong drop off address which was provided by kayak would have caused me to miss the flight as I was fighting with time to locate the correct address
2.8 Mediocre12 Aug 2018
This place is miss leadingPros: There was not one positive I can say about this placeCons: This place is listed as an EDI airport rental, it is not. After taking the shuttle to the rental center we were told that it’s not actually at the airport. I looked up the order and found a number to request a shuttle, I called 4 times, no one ever answered. I called an Uber, and during the 15-20 minute drive to their site. He told us to, “be cautious, these lads are very misleading.” Their rental center is a trailer in what looks like a junkyard. The inside of the building was filthy. My wife didn’t want to sit down because, the what looked like bed sheets they covered the couches were covered in old food. After waiting for 45 minutes to speak to the only representative working, they told me the type of car I requested was no longer available. He told me I needed to rent their Mercedes cause it’s all they had left. It was also going to be extra since it was an AMG. After 23 hours of traveling, I didn’t feel like arguing and took the car. We then got to coverage. We weren’t allowed to take the car off the lot without putting a £1500 deposit on our card or else take full coverage. Again, I was too tired to argue so I just took the coverage. From there, now in the dark, we got our car a hour and twenty minutes after arriving and got on the road. When we arrived at our destination the dome lights came on and I could see that this car had not been cleaned in quite a while, I then went to get the luggage out of the truck of the car and realized their were no AMG badges on the car. I went back in the car and noticed the AMG floor mats, confused I then opened the hood and looked at the engine block to find, again, there were no AMG badges. These are on ALL AMG’s. They put floor mats in the car and charged me more, assuming the driver wouldn’t notice. All in all, I book a $200 car and left paying $675. This place was unbelievable! Please remove them from your service so this doesn’t happen to another customer. Thank you, Adam
Ncp Car Park Edinburgh Holyrood Rd+44 371 384 3453
Unit 6 Platform 2 The North Mall+44 371 384 3453
Waverley Station Platform 2+44 371 384 3453
7.2 Good3 Jul 2017
Scotland AdventurePros: Short distance to go pick up carCons: My booking voucher said holidayauto and the desk said Europcar. It was difficult to determine that was the place we needed to pick up the car. Voucher should say Europcar
Pros: Friendly staff, thorough explanation of things and car inspection was thorough as well.
2.0 Mediocre4 Aug 2018
Completely unprofessionalPros: Nothing!!! If you want to spoil your holiday plans, please go ahead and book with this location and they will not disappoint you. We had booked 2 7-seater vans for a one day trip to the highlands continuing on to Glasgow the next day. At the time of pick-up, we were informed by the desk staff that they don’t have the cars and it was not possible to make any alternate arrangements.Cons: Such a callous attitude for a confirmed booking!!! We had provided our email addresses and telephone numbers during the booking and they didn’t have the courtesy to call and let us know so we could make alternate arrangements. They stated that they sent an email and we did not receive any email from them.. 2 different email addresses and both didn’t get any notification. They did mention that they were trying all weekend to get the cars but were unable to acquire them and when asked for alternate options they didn’t seem to care!!! Left us completely stranded!!! Completely unprofessional!!!
Pros: The car was great. Excellent gas mileage, handled well, and was absolutely impeccable when we picked it up. Service was kind and friendly.Cons: The return process has been a little frustrating. First, I was not told that I would need to keep the copy of the paperwork stating our agreement to give to the Avis rep on Orkney. Had I known that, I would have put it with the other confirmations and information that I was toting around instead of panicking. Second, I found the paperwork, gave the keys to the Avis rep, he said he would get it South from there, and I had nothing further to do. Unfortunately, I got an email from Avis telling me I was in breach of contract because the car hadn't been returned. This issue has not been resolved and is currently my only frustration with the rental.
Terrible customer servicePros: They say they credited me after not having car I ordered available - have not verified that yet.Cons: They did not have my car “because my flight was delayed” got a much smalller car and they offered no refund until I complained on social media. Upon return tried to ding me for a problem with tire. The person on desk day I arrived was rude and tried to upsell me
7.6 Good20 Jul 2018
The first address if you search for this location in Bing is wrong!Cons: I had difficulty finding both the pickup location in St. Pancras, London and the dropoff location in Edinburgh. I had to walk around and ask in several buildings before I found the St. Pancras office. Then, when I used Bing to find the address of the Sixt office in Edinburgh, the first address than came up was incorrect. It was many miles from the correct location. The folks at another car rental office were good enough to direct me to the correct address.
2.0 Mediocre15 Jun 2018
Absolutely terriblePros: Returning the vehicle was quick and simple.Cons: Given different size vehicle than was shown. Being charged more than double the original amount to get correct size vehicle and zero customer service from both Kayak and Sixt. Vehicle was received filthy with wrappers, chewed fingernail clippings, and dirt everywhere making it impossible to verify any current damage prior to assuming responsibility for vehicle. Disgusting experience that I don't intend to repeat with either company.
4.8 Okay12 Jun 2018
2 hour wait to pick up the car - never againCons: The agent was slammed and completely unprepared for the number of cars picked up on a Sunday morning. The delay was worsened because they spent time upselling everything from insurance to extra drivers. ugghh!
5.6 Okay30 Aug 2017
Pros: The guys at the agency were nice.Cons: The check in was a bit long I booked a peugeot 308 automatic and I got a mini The guy at the agency presented it as an upgrade as my car wasn't available. I didn't know yet what I was getting into so I agreed. If I would have known how uncomfortable this car was I would have said no!!! I booked the 308 to have a spacious and comfortable car to do our tour of Scotland. The mini didn't match our expectations in comfort at all!!!! We had to have a break every hour because of the pain on our backs and legs!!!
4.4 Okay24 May 2017
Taken Advantage OfCons: I paid in advance for the rental insurance through Kayak . When we arrived to pick-up the car, we were told that they would not honor the insurance that Kayak had sold and that I would need to call and get a refund. We had to buy Sixt's very expensive insurance which was the same rate as the car rental itself! When we were given a detailed receipt there were so many extra charges, including the afore-mentioned insurance, an extra driver fee of £100 and a drop-off fee. All in all, the cost was 3 x the expected amount. Very bad experience as it felt like we were taken advantage of.
6.0 Good2 Apr 2017
Not notified by email when "damage" reported on the car.Pros: Customer service at point of rental was pleasant, efficient all-round service when I had the car.Cons: I received a letter to my UK Address (I live in Russia) a week after returning the car stating there is reported damage and asking for feedback from me. As a result SIXT asked my bank to place a block on the card I used to hire the car with, so the past 7 days my card has been blocked and I had no idea until a family member opened a posted letter regarding this. I'd have appreciated an email as well as a hardcopy, then I could have dealt with the problem swiftly.
Cons: Not a thing. These guys far exceeded expectations on every level.
4.0 Okay28 Aug 2019
Pros: Car was fuineCons: They scammed me for $400. Said that I had scratches which I did not. Can you help Kayak
4.4 Okay14 Aug 2019
Pros: not much.Cons: 1. pick-up was very trying. huge line, 90 mins wait. 2. Clerk said 3rd party booking agent's insurance was worthless (since it's Green Motion who define the damage) so I'd have to buy Green Motion's insurance at 3 times cost of the 3. Car alarm broken - went off dozens of times 3. Car
6.4 Good8 Jun 2018
Pros: Car was upgraded to a brand new luxury car (we had paid for a mini/economy/compact) which was actually more stressful thinking of potential expensive repairs. The car worked great and the nav system was fully functional - had some weird settings that we couldnt figure out how to turn off.Cons: There were many hidden fees with this company that, since we booked through Kayak, were not made clear to us. They don't let you pay for the car using a credit card that has flat numbers. They claim this is because when they make a physical copy of the card, the numbers don't show up, and their insurance "doesn't like that". This is a scam to force you into buying their car insurance, which was very frustrating. They also wanted us to put down a deposit of almost $3,000 for our 1-week rental, or pay an additional $40 per day for a $1200 deposit. The total we paid ended up being similar to other bigger, name brand car rental companies, but it was just frustrating that this was advertised as a "discount" car company.
4.8 Okay20 Dec 2017
Cons: Terrible insurance policy. Price for car is very Good, but they push you buy everythig. You have to buy full insurance to have 0 responsibility, Because without in case of accident you pay 2500 £ for one scratch And
2.0 Mediocre29 May 2017
The worst experience of my life with a rent carCons: Thieves and rudes. They are a mafia.
Reservation Not Honored, Agent Didn't CareCons: We made a same-day reservation and when we showed up, the agent wouldn't honor the reservation. He said they had no cars, third-party broker reservations take at least 24 hours to come through, and dismissed my 'but I have a reservation' with, "but you haven't paid anything for it yet, have you?" He was completely unapologetic and uncaring. We paid for a taxi from the train station to the airport for this reservation and ended up having to pay several times more to get one of the few available cars at a competitor at the airport. Complete failure and I'm astonished Kayak and Dollar associates with this franchise.
6.0 Good11 Aug 2016
Cons: Company called partway through my rental to tell me to return the car because it had been sold! They offered an exchange but no compensation for the hassle of returning the car. Also tried to claim damage with small scratches on one tire rim - I was able to prove that they were there when I rented the car. You need to run your finger around the rim when picking up the car to check for tiny scratches.
11 locations in Edinburgh
Locations in Edinburgh
10 Picardy Place
100 Ingliston Road
12 Annandale Street
175 Jubilee Road
21 McDonald Place
396 Calder Road
65-67 Salamander Street
NPC Car Park Edinburgh Holyrood Road
Waverley Station Platform 2 -Unit 6,the North Mall
City Car & Truck Rentals
3 locations in Edinburgh
City Car & Truck Rentals
Locations in Edinburgh
Delivery Office (luxury Cars)
Edinburgh Rail Station Office
3 locations in Edinburgh
Locations in Edinburgh
26 Dunedin Street+44 844 576 0544
Car Rental Centre Edinburgh Apt 176 Jubilee Road+44 844 499 3399
Fortunately for travelers who would like to rent a car while in Edinburgh, Edinburgh Airport has a consolidated hire car center that makes it easier than ever to pick your car up after your flight lands. The hire car center is connected to the airport via a covered skywalk and is just a short walk away from the domestic and international terminals.
An important law to remember when driving in Edinburgh -- and in Scotland in general -- is that it is illegal to use a cell phone while driving -- and that includes using cell phones as a navigational device. So play it safe and have your passengers be the ones to direct you during your time in Edinburgh.
Like in many other major cities today, rush hour can cause major congestion in Edinburgh. Edinburgh’s morning rush hour goes from 7:30 a.m. to 9:30 a.m. and evening rush hour is usually from 4:00 p.m. to 6:00 p.m. Some of the major avenues and intersections to avoid during those hours include the Sheriffhall Roundabout and the Hermiston Junction.
If you are still on the fence on whether or not to rent a car during your time Edinburgh, then one thing to consider is that without one, the breathtaking countryside will be much harder to experience. After all, no trip to Scotland would be complete without witnessing the country’s majestic lochs and mountains. Some of the natural beauties and historic sites well within reach by car from Edinburgh include Loch Ness, Stirling Castle, and the Lammermuirs.
25% of our users found a car hire in Edinburgh for £15 or less
Book your car hire in Edinburgh at least 1 day before your trip in order to get a below-average price
Off-airport car hire locations in Edinburgh are around 50% more expensive than airport locations on average
Mini car hires in Edinburgh are around 53% cheaper than other car types, on average
FAQs about hiring a car in Edinburgh
Some car hire companies in Edinburgh which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Europcar, Sixt and Alamo
On average a car hire in Edinburgh costs £22 per day.
In the past 72 hours, the cheapest car hires were found at Easirent (£13/day), GREEN MOTION (£14/day) and Hertz (£32/day). In the last 72 hours the cheapest hire car price was found at Easirent Edinburgh Central EH7 4NH (1 miles from the city centre).
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Edinburgh are Enterprise (8.4, 65 reviews), and Hertz (6.7, 78 reviews).
The average price of fuel in Edinburgh is £3.36 per litre over the past 30 days. Filling up a tank of fuel costs between £40 and £54, depending on the car size.
Compact (Ford Focus or similar) is the most frequently booked car hire type in Edinburgh.
A Compact car hire in Edinburgh costs £28 per day, on average.
A Premium car hire in Edinburgh costs £19 per day, on average.
A Economy car hire in Edinburgh costs £13 per day, on average.
In Edinburgh, cars are most frequently hired at Easirent C/O Secure Airparks, 100 Ingliston Road (7 miles from city centre).
On average hiring a car in Edinburgh costs £152 per week (£22 per day).
On average a car hire in Edinburgh costs £651 per month (£22 per day).
Edinburgh is an old and historic city with many small roads and alleys, and that means that larger vehicles are at a real disadvantage. It is highly recommended that visitors to the city rent a compact or midsize vehicle, especially when streetside parking is taken into consideration. Due to the high fuel costs, smaller vehicles are much more economical as well.
20 mph is the standard speed limit for residential, city center, and shopping areas in Edinburgh. Aside from that, 30 mph and 40 mph speed limits are seen posted on the main thoroughfares and larger streets in Edinburgh. Highways and expressways in Scotland also typically feature speed limits of 60 to 70 mph.
Like many countries in Europe, the United Kingdom has fairly high taxes on petrol. That means that Edinburgh has moderately high petrol costs. The average cost sits around £4.70 ($6) per gallon, but luckily the city isn’t overly large, so your petrol expenditures shouldn’t actually be too high.
Parking is quite limited in the city center and, to encourage drivers to park outside of it, Edinburgh offers a number of Park & Ride Centers where drivers can park for free and then catch public transport into the city center. However, if you are set on parking directly downtown, then you will find that parking garages are your best bet as streetside parking is very limited.