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Helena car hire reviews and directory
Alamo
Alamo reviews
Car hire locations
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Alamo
Locations in Helena
2850 Skyway Dr
+1 406 442 1765
- 8.2
- 8.4
- 7.8
- 8.0
- 7.8
Recent reviews
8.0 Excellent
26 Jul 2017
Pros: "Gordon" checked us in and we found him to be pleasant / willing to answer any questions that we had.
When I got to the car I noticed a rather large "ding" in the front door, passenger side, which was not noted on the initial paperwork. I brought the ding to Gordon's attention and took a photo. Without any fanfare Gordon noted the damage on our paperwork.
Gordon also said he would be available during our rental period should any other needs or concerns arise. His attitude was very much appreciated! :)
Cons: We did not like our experience when we returned the vehicle. The lady just had an attitude that shouted "I don't care!" No greeting.. just, "Picking up or dropping off?" No smile.. no "How was the car?" Just, "Got the keys? Want your paperwork?"
So we handed in the mileage / gas tank level and were on our way.
10.0 Excellent
6 Jan 2016
Excellent experience
Pros: Great car, friendly service, great price, flexible for drop off at a different location. Highly recommended.
4.0 OK
27 Jan 2016
Snow day
Pros: Newer truck glad it was a 4x4
Cons: Agent didn't have truck ready truck had 3 Iniches of snow on. It about a quarter mile from the terminal! He could have had it cleaned off warmed up and by the door like they do at my home airport in Brainerd Mn! Floor was dirty steering wheel was sticky!
9.2 Excellent
22 Jul 2016
Pros: Both pick-up and drop-off places were convenient. A clearer description/explaination of how the drop-off worked - including directions - would have been nice.
Cons: My suitcase, which fits as carry-on on the plane, did NOT fit into the hatchback/trunk area of the Toyota Yaris. It worked out ok since I was alone, but could be problematic for someone who had more luggage.
10.0 Excellent
25 Feb 2017
Wonderful customer service in Helena
Pros: The SUV we rented was clean and in great condition. Also, we had a family issue which prevented us from returning the car to Helena, we were flying out of Bozeman. I called Bozeman Alamo and they we're going to charge me $800 to change. I called Helena and they were sweet, wonderful and worked with me! Excellent customer service!!!!
Cons: That the person in Bozeman had no interest in helping me and only wanted to charge me $800 for a change that was less then 20miles away!!!
10.0 Excellent
4 Mar 2017
Alamo isn't always great, but it is in Helena
Pros: Friendly
Nice ride
Ice scraper included
Price as expected
Cons: The rental parking lot needs more signage
9.2 Excellent
9 Apr 2017
Dropoff
Pros: Fast on the road at pickup.
Cons: Drop off lot is a long way from the counter where you check out
2.0 Mediocre
16 Apr 2017
No car available
Cons: No one was at the counter when we arrived. Waited 20 minutes for clerk to show up. ( she was outside walking) When she arrived there was no apology for us waiting. She then informs us they didn't even have the class of vehicle we had reserved (a large SUV) but they MIGHT get one back the following evening. We had to cancel our entire trip loosing $$$. Will not be reserving a car here again. We were charged a $10 by Alamo fee but did get the rest of money back.
10.0 Excellent
16 May 2017
Pros: Fast, courteous service. Friendly staff. Wonderful clean car.
Hertz
Hertz reviews
Car hire locations
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Hertz
Locations in Helena
226 East Broadway
+1 406 782 1054
2850 Mercer Loop
+1 406 449 4167
- 9.3
- 10.0
- 10.0
- 10.0
- 10.0
Recent reviews
10.0 Excellent
29 Oct 2015
Pros: Excellent service and the car was immaculate. Thank you!
10.0 Excellent
2 Jan 2017
Pros: Impeccable service
9.6 Excellent
5 Sep 2017
Pros: Nice vehicle roomy for 5
Cons: Broken back seat belt that was apparently already known about. Very concerned about the safety of one of our children
National
National reviews
Car hire locations
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National
Locations in Helena
2850 Skyway Dr
+1 406 442 8620
- 6.0
- 8.0
- 7.0
- 5.0
- 4.0
Recent reviews
5.6 OK
3 Jul 2016
No one available at pick up
Pros: The car was fine. Slight smell of smoke :-(
Cons: I waited at the counter at Helena Airport for almost half an hour before anyone showed up. I called the number on te sign at the counter No answer. I called the 800 number, spoke to a person, put on hold, disconnected by rating message. The attendant at the Avis counter went to look for the attendant, no luck. I called the 800 message again, waited, and finally the attendant showed up.
6.4 Good
24 Jul 2016
Cons: I reserved an intermediate car and got a Nissan Sentra. Is that really an intermediate car? It seemed overpriced for the size and features (no satellite radio, etc). It was late at night and the parking lot was kind of far from the desk so I really didn't have an incentive to complain to the desk clerk. He told me it was a Nissan Sentra, but I'm not really familiar with many makes and models.
Surprised when I get NYC area prices in Helena, MT.
Avis
Avis reviews
Car hire locations
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Avis
Locations in Helena
2850 Skyway Drive
+1 406 442 4440
- 6.0
- 8.0
- 8.0
- 4.0
- 6.0
Recent reviews
6.4 Good
25 Aug 2017
Wrong car
Pros: The folks behind the counter were incredibly kind and easy to work with. When the car I reserved wasn't available, they asked what my needs were for renting and made sure I had an alternate available.
Cons: Sadly the car type I reserved wasn't available. I ended up in a larger car which wasnt terribly inconvenient but I felt like I wasn't getting what I expected.
Budget
Budget reviews
Car hire locations
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Budget
Locations in Helena
2850 Skyway Drive
+1 406 442 6241
- 4.0
- 8.0
- 8.0
- 8.0
- 2.0
Recent reviews
6.0 Good
12 Aug 2017
Cons: I was charged for an extra day when the receipt came.
Enterprise
Enterprise reviews
Car hire locations
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Enterprise
Locations in Helena
3015 Prospect Ave
+1 406 449 3400
- 8.0
- 8.0
- 8.0
- 4.0
- 10.0
Recent reviews
7.6 Good
6 Sep 2016
Good service, took a while to get picked up
Pros: Automatic upgrade on rental, customer service was very friendly and helpful.
Cons: It took about 20 minutes after calling them to get picked up at the airport.
Car hire locations
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Sunnycars
Locations in Helena
2850 Skyway Drive
N Park Avenue
17 travellers who hired a car in Helena gave the car agency they used an average rating of 7.9