Pros: The staff at BWI airport were so professionally dressed, and helpful. I especially liked the way Abby walked me to the car, and then walked around with me for the inspection. The car was very clean, and smelled great. I returned the car at Dulles, and the staff there was great, too! Enterprise will now be my first choice when renting a vehicle in the future.
6 Feb 2017
Pros: Great customer service at the 1307 Eastern Ave, Baltimore, MD branch
Cons: It would be nice to get a call if reserved cars are unavailable at time of reservation.