Cons: when we arrived they didn't have a automatic vehicle to rent to us. Just one vehicle available manual. I don't drive manual, specially in Fiji where you drive on the opposite direction.
Sales rep tried to help us with another rental company, we ended up paying more for the car.
1 Oct 2017
Pros: They were out of the vehicle we reserved, so without question, they immediately offered an upgrade without additional fees.
That's how good business is done.
Cons: We were looking forward to having a Jeep for the trip, as there was a lot off off-road driving planned, but the 4wd SUV worked just fine.