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Staines-upon-Thames Car Hire

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Staines-upon-Thames car hire reviews and directory

Budget

Car hire reviews:

Good (7.6, 3 reviews)

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Car hire locations in Staines-upon-Thames:

2 locations

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Budget reviews

Car hire locations

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Budget

Locations in Staines-upon-Thames

Heathrow Airport T5

The Causeway

+44 344 544 3926

Overall

8.0
Cleanliness

9.3
Comfort

8.7
Pickup/dropoff

4.7
Value for money

7.3

Recent reviews

10.0 Excellent

19 Apr 2017

Pros: great car. roomy, great mileage per gallon with nav and safety features. Great price too!!!!

7.2 Good

27 Sep 2016

Pick up was awful

Pros: Budget upgraded us (several levels?) because of the inconvenience at pickup, even though we didn't request it. The representative was helpful, kind and cheerful.

Cons: Pick up at the airport was awful in at least 4 ways. We chose Budget because they advertised pick up at the terminal and we wanted a quick, smooth get away. Instead it was a (1) shuttle ride to a (2) very long line in a (3) terribly hot waiting area and a (4) wait for a car to be returned and cleaned so we could start our holiday.

5.6 OK

11 May 2017

Smooth process until I got wrongly charged for an extra day

Pros: It was a pretty smooth process except for getting charged an extra day.

Cons: They charged me for an extra day, which amounted to more than my previous 5 days, even though I returned the car a couple of hours early on my scheduled day. I got a text when I got back to the US asking me when I was planning on returning the car. I had already returned it the day before. I am in the process of disputing this, they asked me to submit proof of my boarding pass showing when I flew out, which I have. I'm waiting to hear back.

Avis