Staffs were helpful, always there when I need to ask about any things; cozy restaurant, great location by the beach front, great information from tourist desk. Breakfast is not satisfiying, juice was not concentrated, price of food from restaurant is quite expensive, not many vegetarian selection, room was smelled awkful because of the bedcover.
The staff is very nice. The facility lacked Any ambience or character. The website says airport shuttle - yet when we arrived we were informed theshuttle only offers pick up service.
location, food, staff - superb orange juice was tasteless (with water?) on the breakfast, two-storied bed (expected one big bed)
It is what it is. I was in Nadi on a 15-hour layover between Melbourne & LA, so I just wanted access to a beach, so under $20US for a bed & locker in a dorm room was totally worth it for beachfront access. The rod & showers were dirty, and the Pirate Dorm smelled so awful (like a monster mix of body odor, feet, and fish), that I couldn't nap in there as planned. And I'd advise wearing flip flops in the showers to avoid mold or fungus. BUT the beach is awesome, the staff is friendly, the restaurant is surprisingly excellent, I got a fantastic massage at the spa, and they have all sorts of activities available. No idea what the more expensive rooms are like, I'm sure much better than the dorms. But it was definitely worth the $20 to be right on their beautiful beach for the day.
The staff were so friendly, helpful and courteous! the location was paradise!! Being collected from the airport was a lovely extra! we loved our stay at Smugglers cove!!
it was close to the airport, everyone was helpful and frendly. the food was great. that you could have a beer at the bar or lunch at the dinning room and keep a eye on the kids in the pool.
AC wouldn't go 24 C and safe did not work and repair efforts at both were futile.
Comfortable room, great bed, great hotel location right on the water, huge pool, plenty of activities on site a few areas of resort need updating - pool tile looks a little tired, etc. people saving lounge chairs by pool means there aren't enough seats and despite a hotel sign saying towel left on chairs would be removed after 30 minutes, when we asked, the person responsible wasn't willing to help. Not a major deal - we ended finding chairs on the beach, but a annoyance they are obviously used to dealing with.
We spent only a night there on route to the airport - and wished that we had booked for the whole 2 weeks. It was a perfect closure to our stay in Fiji. The lovo night was particularly spectacular. Next time we will certainly arrange a longer stay at the Sofitel Fiji.
We were over awed by the luxury and presentation of the hotel. the pool was amazing as were all the facilities. The beach was disappointing with grey soil the main ingredient of the sand. Consequently the water is murky. I would have thought the resorts would have put a lot more into their beaches.
the staff and their attitute to their guest was amazing - they could not do enough for us there was nothing that we did not like at the resort
We enjoy the time spent in this luxury hotel with a beatiful swimming pool, spa and other facilities for relax. Very nice the garden.
The proximity of the beach and pool areas. The surroundings were beautiful and especially the Fiji people who work there - they were wonderful. They were friendly, respectful and very unassuming. I didn't like all the taxes we paid on our bill when we were leaving! It was actually a surprise, because I thought it was all included in the price.
Wonderful experience with wonderful staff at the resort! Food was amazing and the weather was great.
Still smells brand new after 4 years and absolutely wonderful staff - so friendly and helpful. I think the restaurants were excellent with very good wine choice by glass and bottle; specifically the fine diner was outstanding with wines to match.
Good location, excellent facilities, friendly, attentive and efficient staff Pool size somewaht limited in view of number of guests. Might be less crowded if beach also in use (stayed during poor weather)
Position great as a stop over to go to holiday destination. They ran out of pool towels for quite a long time. Also during breakfast there was no glasses for fruit juice or coffee cups.
Nice rooms and good location The front desk staff are poorly informed and need a good deal of coaching in the way that Booking.com works!
The most glorious place on earth, I can hear for the first time .. see for the first time..., I will come back every year! It really helped me with a school project.
The resort was glorious -- beautiful well-maintained grounds, gorgeous newly remodeled room, lovely pools and beach, good food, and the most friendly, helpful staff you can imagine. Be prepared for lots of families, mainly from Australia and New Zealand, but I found no intrusion since their kids are generally well behaved! Use of the adjoining Weston resort is a plus. A really nice two day interlude for me after a long diving trip.
There are several hotels to choose from in Denarau, and although I haven't stayed at all of them, I've had a chance to tour, stay at or eat at a few, and from that I can say the Sheraton is one of the best. The atrium and entrance are lovely and well lit, the staff helpful, and the restaurants are fabulous. Our room was lovely and opened straight to the beach. I would definitely come back. Also, the adults only pool and quiet area are divine for a break from the kiddies!
fabulous. Loved every minute of my time at the sheraton. can't wait until I return next year.
A few problems with service, air conditioner not working as well as should have in room, but overall would recommend. Food was very expensive. Quality in buffet okay. Restaurants excellent. Staff friendly
Facilities, Restaurant, Services
Whilst we were only at the resort for one night prior to our cruise we were all really surprised at how nice the hotel is. Our experience with "airport hotels" is not very postive but the Novotel Nadi was a great surprise. Would definately stay again. The free internet was very useful and the breakfast great.
Excellent location, close to Nadi Airport, very good rooms and facilitities together with helpful and friendly staff.
room service was not very good
Check-in was quick and friendly. Good value (we have stayed there many times). Not on beach -- but taxis to beach/airport are easy to get and cheap. Didn't try restaurant -- which was poor in the past, but has been refurbished. Only complaint is that former main bar, an attractive feature, has been removed.
The Novotel Nadi is conveniently located about 5 minutes drive from Nadi airport and the free shuttle bus was appreciated. The rooms were clean and comfortable and had all that we needed. We stayed for one night before our flight home.
Comfort, facilities, cleanliness no
Staffs are friendly and helpful. They are flexible on extending my check out time. very near to airport and provide free airport transfer.
Just near all activities,nice environment,safe,clean. none
Up graded to a large 2 BR.Nice view over golf/swimming-pool 2tv sets flat lare screen,kitchen well equiped,short walk to all types of cruises boats.In a hotels/golf context Far from city center
Altho the staff was friendly and helpful, the rooms were less than ideal. Construction noise (Mon thru Sun; 7 am to 6 pm), small....ask for a larger room or a bungalow....poor food in the only 'restaurant', teeny-tiny shower stalls, no soap, conditioner, wash cloths.....and don't ask for another towel...
Aquarius is in a good location. It's close to the airport and a short taxi ride to the Marina. They do an awesome job of letting you know what the taxifares should be. It is a short walk to the other hostels in the area and is also close to a grocery store and a few restaurants. Staying on a beach we didn't expect the place to be spic and span. We had multiple cockroaches crawling on our bed and at one point into the pillowcase. The double room also has one bed and a set of bunk beds which wasn't clear when booking.
Location near Nadi town, Denerau Marina and airport is great. Staff were very accommodating. Room was simple. Shower was excellent. Price couldn't be beat.
It is close to amenities like transport and restaurants Bed linens and towels are not clean. See small insects and cockroach in room
It was very relaxing good facilaties , resturant bar pool staff very friendly and obliging. The rooms were a bit dated .My booking was in US dollars but they wanted to charge in Fiji dollars.Something booking .com needs to look into,
we liked the food, nice and friendly atmosphere, good value for money, close to nadi centre.
This is a very tired Hotel, showing its age and is need of a full make over The very slow service at the Front Desk even with an online bookong
ok The bathroom was not upto a 3 star ratting at all.
the staff at the front desk were great! Always helpful and friendly :) the bed sheets/covers looked stained with ground in dirt. Bathroom towels also not clean. Breakfast should be included in room rate.
N/A very dirty run down hotel.....needs a new fit out for the cost you pay!
I liked the location, even though it was of of the main city of Nadi there were a number of restaurants around and there was a supermarket and atms and a place for internet. the bugs in the room.
If you are looking to go to Fiji for a reasonable price this is the place to go! The staff is really nice and helpful with answering questions. Taxis were right there ready to take you wherever you needed to go. You could sign up for activities there at the activities desk. The bathroom in the lobby/bath area could of been cleaned more often due to the volume of people using it. The common area was terrific for hanging out: Hammocks, ping pong, pool, swimming pool, lounge chairs. the food was unique, healthy choices, and reasonably priced.
the staff was so very, very nice. the bar was fun and the food was good. no television (though we were rarely in the room), no roof on the bathroom so not as much privacy as an American would like.
The room was ok and clean. The staf is very bad, the location of the resort is very very bad, away from anything and in front of a horrible beach dirty with brown water.And they charge you 50 cents a minute for using internet (only one computer).
The rooms were lovely The reservation desk was a shambles and had no knowledge of our booking and speaking to others this was common. The food was expensive for the area and rather poor.
Lovely setting of bungalows, chairs and hammocks along the beach. Staff very helpful and pleasant. The air conditioning in our small room could not cool it below 80 degrees, even when we had it running for 3 days straight. Beach is covered in trash: plastic, tires, glass. There was so much broken glass that we had to wear sandals into the water.
Location Nothing is included and the optional are a little expensive
I chose this hotel based on its low rate and proximity to Nadi airport, and as such, I wasn't expecting much.However, I was more than pleasantly surprised when I was shown to my bure which was large, comfortable and charming. The room was cleaned every day. All the staff are a joy and the place is run very efficiently. I ate at the restaurant every night and the food was delicious. My aim was to have a relaxing holiday and I definitely achieved this in lovely surroundings. It's a place where you can do as much as you want or as little as you want - I chose the latter and it was perfect. It's only a 15 minute drive from Nadi airport, so it's ideal if you've got a short stopover in Fiji. The beach/sea is disappointing, but there is always the swimming pool! It rained for most of the time I was there, so going to the beach wasn't an issue.
I liked the room as it was very spacious and private. Not overly packed with travellers and good place to begin with if you are going to islands on the next day. The staff were very friendly and always smile and ready for what you need. Didn't have any trouble with getting what we want. However, the restaurant wasn't up to par against the service of the hotel. Food was served very slowly and waiting for our brunch took 30-40 mins. Even before that on another occasion, waiting for our $10 change took 20 mins and delayed our next destination's timing. The staff didn't even apologize and didn't look sorry about it. Food choices were limited if you are at this hotel so be prepared for it with some other food ready if you want to be a happy camper for the food at the restaurant.