Pros: Rental never happened. Kayak should have taken the deposit. The ways in which I tried to pay at Budget including, cash, check, debit card were not accepted after a reservation was made with Kayak
13 Nov 2016
Unnecessary, Mandatory Gas Charge
Cons: I had to wait in a second line to have gas charge removed even though my rental contract showed that I returned car with more gas than pickup.
1 Jan 2017
easy comfortable upgrade
Pros: Loved how easy it ws to rent the vehicle. the staaff was helpful and friendly. she prioritized my reservation and upgraded my vehicle. great experience.