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Pros: Gaps between seats are very narrow.

Cons: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

Cons: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM

Pros: The crew was really friendly.

Cons: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.

Pros: Nothing to mention

Cons: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

Pros: Excellent enteraintment

Cons: Delayed flight and no food no water and less comfortable seats.

Pros: Food are nice Have IFE on broad

Pros: Nothing

Cons: Cancelled on the day with no notification. Offered replacement flight on Norwegian 4 days later. Had to rebook myself with an additional airline at a cost of £500 more

Cons: Our flight was suppose to be at 5:10pm. It was cancelled around 10-11pm. Thankfully they were considerate of the fact that I had an infant and found accommodation for us until the next morning, but they were telling passengers at 1am to figure out where to stay until the next flight. Oo and although we knew the flight was cancelled the hassle of getting our bags and going through customs again we didn’t get to our hotel until 2:45am. Most of the staff seemed rude , but that could be because their answer for everything was a sharp “I don’t know”. I can only remember two names of the staff members that were great and put me slightly at ease during this horrible ordeal. Sandy and Suzie were kind and tried to give the best answers they could to the passengers. The flight back was on a Privilege aircraft though Norwegian. The flight attendants were amazing and much more leg room than the newer Norwegian aircraft.

Cons: Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses

Pros: Boarding was easy, plane clean, snacks good.

Cons: Small plane but that’s not really fixable

Pros: We left early

Pros: Everything was fine. Delta did a great job.

Cons: The kid screaming in my ear for 3 hours

Pros: I like the cree

Cons: Nothing

Pros: Crew was good

Cons: No entertainment at all, food was bad

Pros: Comfy flight and early arrival.

Cons: Had to run to catch the connecting flight

Cons: Airline canceled my flight with out refund or giving other options. Never will use them again.

Pros: The comfort of the 10hr flight

Cons: Not that many movies on selection

Pros: Flight was good. Seats were comfy and spacious on this flight. Food wasn’t included on the flight as I didn’t upgrade my tickets but I rather pay for the food then pay more for the ticket. Overall I had a great first experience flying Norwegian.

Cons: It would be nice if for long hauls they would at least offer something to drink.

Cons: I didn’t know I had to pre-order my meals. Also, the entertainment selection was very limited.

Cons: Thank you!

Pros: Very happy with my choice of this AE LIGUS Comfortabke seats and great crew Love it

Pros: The service from the flight crew was excellent. On board meals were good, too. Although my luggage never made it on my flight to Chicago due to a delay arriving in Dublin, Aer Lingus provided me with tracking information, and I received my suitcase at my home within 48 hours.

Pros: Staff was wonderful, food was great! Takeoff was a little delayed but they kept us informed and that was fine. Over all a wonderful experience

Cons: Nothing

Cons: Lost my luggage

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Pros: Was on time! Not croweded!

Pros: New plane, good food choices.

Cons: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.

Pros: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine

Cons: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.

Pros: Fast boarding with group number priority

Cons: No complementary rescteshments. You had to pay and only pay by card.

Pros: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.

Pros: Crew was very professional, food options were excellent.

Pros: The crew was nice

Cons: Nothing

Pros: Crew was very professional, food options were excellent.

Pros: Good service

Pros: The plane left on schedule.

Cons: I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.

Pros: Fast boarding with group number priority

Cons: No complementary rescteshments. You had to pay and only pay by card.

Pros: When i buy ticket, you dont said that until i check in, never go to buy ticket with you any more

Pros: All the way unti dinner everything went fine. Once dinner started all good things up to now everything went down the drain. The crew were rude, unprofessional and disgusting. Everything else was excellent. Arlindo Fernandez

Pros: Why do I needed to pay at the airport addiction 150 euros for one suitcase? Why was it online included to find out the I have to pay extra? That’s addioanl 30% increase for the price of the ticket. I’ have been using you for a long time and not really happy

Cons: They didn’t even give water without charging for it. Water is a basic need The hidden baggage fees. I was informed at checkin that I wasn’t allowed a checked bag from Amsterdam via Madrid to Miami. It is the first time I have ever flown internationally where you don’t get 1 bag at least to check in. The. The fee was €150 one way to check a bag. I feel that the airport should have disclosed more clearly that the fair did not include luggage. I can understand for some short haul flights people can choose to take luggage but international long haul is just heap and dishonest

Cons: I ordered Asian Vegetarian Meal. But they served me only pasta.

Cons: 10 minutes late to the airport....... No help, no refund, no nothing. Never using you again

Pros: Good quality flight

Cons: But delayed and lost baggage

Pros: Over all everything was great, except the bags check in

Pros: Cabin much too hot and no air circulation until just before pushback. Ack!!

Pros: Nothing

Cons: The space between seats was just microscopic. I’m 6ft tall and I really had a bad time in those 2h30, all twisted and unconfortable.

Pros: 747 has smaller cabins so even economy doesn't feel like cattle class.

Cons: Standard food choices poor, chicken ran out after 5 rows. Mushroom risotto unrecognizable. Worth paying for an upgraded meal. Drinks service woeful, only 1 or 2 at seat services on 9.5 hour flight.

Pros: Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop.

Cons: The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving

Pros: The crew was nice

Cons: Nothing

Pros: Good service

Cons: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc

Pros: Comfortable flight. Staff were friendly, helpful and accomodating. Food was delicious.

Cons:

Pros: Why do I needed to pay at the airport addiction 150 euros for one suitcase? Why was it online included to find out the I have to pay extra? That’s addioanl 30% increase for the price of the ticket. I’ have been using you for a long time and not really happy

Pros: When i buy ticket, you dont said that until i check in, never go to buy ticket with you any more

Pros: All

Pros: Unfortunately there is not one positive thing I can say

Cons: The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah

Pros: Not a lot.

Cons: Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault.

Pros: Perks of being emerald

Cons: Kayak did not send me my booking reference in the email. kayak has no customer service number

Pros: Cabin much too hot and no air circulation until just before pushback. Ack!!

Pros: Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop.

Cons: The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving