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We didn't crash.

The flight was cramped, late. The Caesar salad dinner that we preordered came in a cardboard container that measured 5"x3". We had paid $13.95 for a snack that was delivered less than an hour into a 6 hour flight. Later, when we asked for water, we were told that a cup of water was $1.

It never happened they were so late we missed our connecting I had to pay to use another airline and get to my destination!!

Nothing

Wow lost my husband luggage

We got to Dublin.

Amost everything. After waiting for over an hour at a gate tbat had 6 chairs, with the flight crew standing around with us; we were bused to the plane that had old fashioned rolling stairs.

Attention and FOOD! Although it was a very small brunch it was amazing!

Nothing

Plane had to turn around due to a malfunction. We were waiting with no updates for hours. No information, food or water were provided for kids or adults. Second plane took off 6 hours later, missed connection.

Always great service on Iberia.

My only complaint, and it's frequently the case with Iberia, is that the cabin is always very cold. Thanks for the blankets, though!

The very friendly and competent attendant. He deserves 5 stars, working alone in cramped conditions.

Narrowness of aisle and seats. Minimal legroom and an average person had to bend to get in and out of seats.

Excellent customer service

Not much leg room in economy

Crew is very helpful, friendly and attentive

Long delay sitting at Heathrow - not the fault of the airline, but discouraging. Seats are tight.

Everything except the seating of groups

Many of the passengers were split from their group. We were fortunate to be able to trade seats twice so we could sit together but many groups were spread throughout the cabin.

Flights were on time, staff was courteous.

Food was not tasty, leg space was inadequate, air conditioning was not adjustable,

first time I flew VirginAtlantic. Heard so many good things about it. It fact even our Uber driver was praising the airline on our way to the airport. But once onboard: - poor food (I mean 'survival kit' style) - entertainment station was not working - games feel like 20 years old - design (heavy red) now looks dated and suffocating - hostesses are more focused on their hairstyle than their customers

Back to Air France next time!

Great seat. I did the upgrade and it was so comfortable ...good food.

They closed the shades immediately when we took off. Creepy

Entertainment system worked well. Good choices.

Food decent, but not enough fluids offered during flight . Was very dehydrated by end.

Aisle/window seating!

My entertainment unit did not work. I was graciously offered an iPad, but declined, however, the picture quality at my son's seat was also iffy. Both my long-haul flights had poor signage for toilets.

Flight went smoothly

Flight left late The seats are small and crowded There are no entertainment options

Airplane staff were good

leg space in plane

The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination.

The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character.

It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish.

Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too.

There is a bus to the plane, so that takes a bit of extra time but they are very well organized.

Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane.

What is there not to like about KLM? I cannot find anything.

Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault).

No complaints at all.

Great crew.

Very poor choices for movie and TV. Husband was searched twice for same flight, once at security and once at the gate. At the gate they were "randomly" pulling people, young teenagers, my husband a disabled senior with a cane, all whites that we saw and we were near the end to board. One Muslim fully covered woman with 4 bags walked right on. Really!

I enjoyed my flight

I didn't get to take the flight, web jet cancelled the ticket for some reason and failed to notify me. To their credit, they are reimbursing me for the train fare from Frankfurt to Vienna.

No notifications. I showed up with bags packed to be told that there was no ticket.

Poor communication between Sun Country airlines and Thomas Cook, NO checked bags for our group of 6 made it with the plane, I paid for 2 seats in row 22 and got separated from my wife and put in the back of the plane in 43 with sticky floors. Was not offered any help getting my money back on seats I paid for other than when exiting plane which was too late since I had to try to make my connection at this point.

LOST BAGGAGE !!!!!!!

My father and I were seated in biz class but were unable to sleep because of a fan noise directly over our seats in Row 9. We complained to the attendant about it but she was unable to determine the cause. Many hours later, a different crew member identified the noise source and stopped it by simply flipping a switch. This disruptive noise could have easily been avoided but the ignorance of the crew member to whom we complained failed to solve it. By the time the second crew member identified the problem there was not enough time to sleep. This experience was extremely disappointing. We paid extra to fly business class so we could sleep, but this ridiculous crew error fouled our plans. We asked the crew to file a report about it and they did. Look into it. We expect a refund of the extra fare we paid, or else we will never fly Austrian Airlines again. I am an affluent person and I travel internationally 6 times per year. You would be smart not to anger me and lose my business.

Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient

Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning

Not much

Late as always

Boarding was 3:35hrs late. I landed from Boston around 9 am and left around 12:35. The layover was longer than scheduled. I was not pleased.

Crew and food Were ok.

The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all.

Your change and return policy is a ripoff.

Flight was fine. The attendants on board were friendly and efficient. The food was nice though there wasn't much variety in drinks.

It was awful getting boarding passes and paying for check in luggage in Venice. I assumed we couldn't check in early online much like the earlier Lufthansa flight. Then when we got to the airport there were long lines to check in and no machines to self check in. When we finally got to the front of the line the woman said we had to pay for our checked baggage elsewhere and then come back for the boarding passes. Unheard of elsewhere. The people in the office where you pay for checked baggage took their time and chatted and had no sense of urgency. The first woman we spoke to apparently filled out the form incorrectly. We had to rush to get to the plane and we barely made it through long security lines. We almost missed the plane due to the lack of early information and check in, the cumbersome payment process, etc. It was the worst check in process ever.

Nothing

Because there was no way for us to check in early or online and they did not send us an email directing us to do so, they put us on standby even though the flights were paid for months before. We couldn't sit together--they wouldn't even try, they let the computer do it randomly as we boarded. They put my son through ridiculous strip search security measures, and when my passport fell into to the steel bullet of a garbage can, they didn't help and my son and I figure out how to go through it to get my passport. They could not have been more unhelpful. Plus the food was terrible, and delays both in taking off and getting to the gate. I will NEVER fly Swiss Air again.

Loved the smoked salmon!!

No wifi or tv

Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!

My wife has an I797 document. Lufthansa didn't recognize it and I had to book her a business class flight on Qatar airways.

I liked the food - especially vegetarian options.

There was very limited vegetarian food available, should have been amply available. The crew was running around to get more veg meals.

Good things: 1. The boarding process is very great. The staff doing check-in is very professional. 2. Food on the plane is good, I choose beef stack.

Things I don't like: 1. My seat was the 1st-row aisle seat. OMG, the seat is extremely small, my legs were very very uncomfortable. I would rather sit another regular seat instead of the 1st-row aisle seat. Usually, I sleep on the plane during whole flight, but this time I could not sleep at all. 2. There was a curtain which separates the business class and economic class. As the 1st point, my seat was the 1st-row aisle seat, so the curtain hit me every time the crew went through the curtain, which is extremely annoying. 3. The Entertainment screen is so difficult to use, either hard to touch or so slow.

Their service is excellent on board .

no entertainment.

Fantastic flight service

Got Shuffled off by British Airways onto them the seats were good and the plane was new model

Staff did not know how to behave when asking you a question, seemed upset and your comfort was none of there concern.

When I sat down at my seat, the entertainment screen froze. I kept telling the flight attendants to help me out and they kept resetting my screen but nothing happened. So they gave me a complimentary Wi-Fi card, but there was no service or wifi available. One flight attendant tried to help and said he would come back. 45 minutes later... he never came back! I pressed the call button to get the flight attendant's attention, and no one came for an hour and a half! They saw the light above my seat, but they just kept walking past me! I raised my hand to get their attention, but they ignored me and walked right past me! I appreciate the fact that they were trying everything they could do to help me out, but when they started ignoring me every time I asked them for help...that was just rude and my anxiety began to rise! Worst flight experience I have ever encountered.

Transatlantic flight with 1980-s entertainment. Both ways...Thirld world ...I was ashamed the airline was American

Professional kind and helpfull crew Punctual departure and arrival on time

No free headphones available and no games on personal tablets No vegi dishes and no choice of meals for allergic passengers Very little space for legs

The very friendly and competent attendant. He deserves 5 stars, working alone in cramped conditions.

Narrowness of aisle and seats. Minimal legroom and an average person had to bend to get in and out of seats.

A321 feels outdated but the seats were not bad for sleeping. It was a basic 3-hour flight.

Stuff was busy SELLING drinks and food. When I asked for a glass of water the stewardess said she would come back after this round... no she didn't. Although it didn't matter that much for such a short trip.

Nothing

Wow lost my husband luggage, our flight arrived on Friday 8/4 and his luggage finally came on Wednesday 8/9.

We didn't crash.

The flight was cramped, late. The Caesar salad dinner that we preordered came in a cardboard container that measured 5"x3". We had paid $13.95 for a snack that was delivered less than an hour into a 6 hour flight. Later, when we asked for water, we were told that a cup of water was $1.

We got to Dublin.

Amost everything. After waiting for over an hour at a gate tbat had 6 chairs, with the flight crew standing around with us; we were bused to the plane that had old fashioned rolling stairs.

Seats were leather (or imitation leather), very comfortable and lots of space.

Could not find the lever for the seat reclining

I guess not being in the middle seat since there were none and having a seat to myself.

There was a delay getting into the plane and then it was still super hot in the plane. Also baggage wasn't clear in terms of buying checked in baggage.

Everything was perfectly reliable.

Look tasted old and greasy

None

Still haven't received been over 2 days.

I didn't get any veg options for my dinner at all

Quick, efficient

Older plane, entertainment, & food

This was a direct Copenhagen to Boston flight run by SAS for Privatair. It was a small aircraft with only 70 total seats. That being said, the seats were comfortable, the service was wonderful, and the flight was smooth.

Inflight entertainment consisted of an iPad with very limited options. Only one non-alcoholic drink included with dinner, and purchase price of wine was the highest I have ever seen on a flight.

Cannot think of anything.

I am a road warrior and my job requires me to travel 100% of the time around the world. This was the first international flight I've been on where even small snacks such as peanuts or pretzels are for purchase only. Plus the flight attendants seem to be disorganized and in rush. I will never use SAS again.

i love wverything

Flights were on time, staff was courteous.

leg space was inadequate, air conditioning was not adjustable, choice of indian movies was not very good.

Very good experience, will travel with you again.

Everything except the seating of groups

Many of the passengers were split from their group. We were fortunate to be able to trade seats twice so we could sit together but many groups were spread throughout the cabin.

Almost nothing

- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals

The plane was boarded early and then the flight ended up being delayed an hour. The seats were extremely uncomfortable and the leg room almost nonexistent. It was difficult to move at all for this 12 hour flight. I am not very tall at only 5'7" and I am slim. Also, the lunch was worse than any I've ever had.

Nothing...

Late boarding Rude crew Bad service Lost my luggage

Almost nothing

- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals

It never happened they were so late we missed our connecting I had to pay to use another airline and get to my destination!!

We got to Dublin.

Amost everything. After waiting for over an hour at a gate tbat had 6 chairs, with the flight crew standing around with us; we were bused to the plane that had old fashioned rolling stairs.

Prices are very good.

Since nothing is included with the initial price (not even a glass of water on a very long flight, there should be a more varied selection of meals and snacks. Purchasing extra leg room is a must.

Delayed many times and didn't even bother to let us know just kept us sitting at the gate. Over 30 of us missed connecting flights no refunds were given! They provided no food as apart of the long flight. One of the worst experiences I have had on a flight.

Flight was efficient enough and staff were friendly.

It was delayed quite a bit and more on-time updates would have been appeciated.

Price

Klm flight has very congested seating Getting information about eticket was pain

Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end.

Nothing to improve

Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too.

There is a bus to the plane, so that takes a bit of extra time but they are very well organized.