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Cons: Too hot inside the aircraft

Pros: Seat comfortable

Cons: Flight was delayed and overhead bin space was very small

Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.

Cons: Everything was very good.

Pros: The flight crew was so friendly and the food was really good.

Pros: Great crew. That’s about it.

Cons: Absolutely horrible business class on the A330-343. Honestly, they should be ashamed of flying this airplane. They have four of these from Singapore Airlines and of course on both flights I was unlucky enough to get stuck with it. The cabin looks horribly outdated, is worn out, and smells.

Pros: Would appreciate a voucher for how bad the Flight was. Seriously UAL is using a plane last built in 2004? UAL only cares about taking people’s money not a wonderful flying experience!!!

Cons: Everything!

Cons: Flight was delayed 1 hour

Pros: Nothing

Cons: Better service, comfy seats with recline and entertainment

Pros: Nothing—DO NOT FLY NORWEGIAN AIR! The biggest issue is the boarding—disorganized, and you can stand in an hour + line even if you aren’t checking luggage. All their kiosks were down and they’re understaffed—in both Europe and the states. Staff is rude and unhelpful.

Cons: Do not fly Norwegian air—it’s worth extra to be on another airline. Boarding is the worst. Both at JFK and the states, the line to check bags was over 1 1/2 hours long! In Madrid all the kiosks were down so you had to wait even if you didn’t check bags. No food or drinks! Bad entertainment!!

Pros: On line interface . Price . Staff .

Cons: Food . Seat comfort

Pros: I got lucky enough to catch a bulkhead seat, because the flight wasn't full. If not for that, the up charges and upsells for seats with no room would've been very uncomfortable.

Cons: The lavatories we're all out of toilet paper and Kleenex for almost the whole flight. The attendants didn't pick up waste through the cabin until the very end of an 11 hour flight, and then only because we asked. The check in process was very slow. They sell everything! NORWEGIAN sucks

Pros: You get what you pay for. So no food or drink unless you purchase.

Cons: The crew just seemed angry. Never Really smiled. If you didn’t pay for a meal plan they could care less about you

Pros: Smooth take off and landing

Cons: Free food for everyone since it was delayed

Pros: The movie section and food were very good

Cons: The temperature of the flight was out of control it was very hot for the full 9 hr there was something wrong with the plane and the crew was not addressing it.

Cons: Everything was excellent

Pros: Nice interiors, relatively new airplanes, and very professional staff

Cons: Limited food ans beverage selection, and alcohol is served with an additional cost

Cons: More leg room

Pros: Comfy, nice crew, attentive.

Cons: Nowt

Pros: The crew was maybe average, that was still the best point.

Cons: Extremely tight space. The food was almost inedible. Awful.

Pros: The crew was very good and there was enough leg room.

Cons: The dinner option was underwhelming.

Cons: The in-flight snack - choice of two disappointing sandwiches.

Pros: The crew was nice

Cons: When we got to get our tks they had us on stand by even when we paid for our flight a month in advance

Pros: Absolutely nothing.

Cons: Absolutely everything.

Pros: Nothing

Cons: I was sick so couldn’t fly, spoke to customer care and they refused to let me change my flight

Pros: Crew, exit row seat

Cons: Bathroom

Pros: Boarding: c'mon...too many groups and subgroups. Radiculous!

Cons: STOP the non-sense of so many boarding goups. What happened to Common Sense boarding? Ill and needing add'l medical help, First Class, Plus Class, then General Boarding. Give me a Break with all the other subgoups for Delta, all B. S. !!

Cons: The entertainment system was out completely for the whole flight

Pros: Flight cancelled

Cons: Flight not cancelled

Pros: Red wine was excellent

Cons: Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest

Pros: Air. France usual

Cons: No lights working on plane. Couldn't read or do work WiFi wasn't working either

Cons: Excelente aerolínea

Pros: I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable.

Cons: Seats were not comfortable, even in Comfort + seating isle.

Pros: The crew was good

Cons: I didn’t like how I prepaid for my window seat & ended up with a different seat in the middle

Pros: Great crew on board. Very helpful and friendly.

Cons: Check in staff need more customer service training.

Cons: My luggage was delayed and did not arrive to Madrid 2 days later after I had already left the city. I tried to contacted the Aer Lingus but their contact office was at oversea (not in Madrid). It cost me so much $$$ to make international phone call to locate my luggage. But, still without success...

Cons: We were led to believe checked bag was included in fare. It was not and cost an extra 50 Euros.

Pros: Great service all around with excellent onboard entertainment!

Cons: Flight was slightly delayed.

Pros: Only scraped a two as was enough movies to watch.

Pros: Great to sit in upper deck

Pros: Nothing

Cons: Delayed my flight connection was missed and ba said they put me on another flight but they never did

Pros: Delay of 1 hour, but flight was good!

Pros: Very personable

Cons: Delay in Madrid -

Pros: Arrived at destination

Cons: Left an hour and a half late due to mechanical problems. This also disrupted in flight entertainment system. Got to destination

Pros: El avión estaba ok

Cons: A raíz de una huelga en Argentina que se declaró el 14/5 tardaron más de 10 días en comenzar a re programar los vuelos. El call center te da información falsa ya que no tienen idea de lo que ocurre. Re programado el vuelo para salir después de la hora 24 del día de paro, habilitaron 4 counters

Pros: Great crew

Cons: The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised.

Pros: plane was clean

Pros: The inflight entertainment was great and helped to pass the time. The food was good for airline food.

Cons: The flight staff was just okay - they could have been friendlier. The seat cushions seemed old - they were comfortable enough for sitting but not comfortable to sleep.

Pros: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Cons: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

Pros: The crew was great!

Cons: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

Pros: I got there

Cons: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki.

Cons: Hotel for passengers

Pros: The crews are always awesome. The food great especially since they always have cherry juice, my favorite!

Cons: The flight was delayed, and then seemed rushed at call Last Call. Also the ear phone jack was a double that even the TA ones didn't quite fit. Glad it was an overnight flight and slept most of the way.

Pros: Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep

Cons: In-flight entertainment films were a bit limited

Pros: Efficient and on time.

Cons: All fine.

Cons: One of the best flights is had. Love A340 and the crew and service definitely better than AA or BA by far.

Pros: Crew was great and seat was comfortable

Cons: Very poor signage to show where boarding groups 1, 2. 3 , & 4 were supposed to queue. Gate attendant nasty.

Pros: Crew was very professional and the seats gave legroom. Only drawback was the tray. If a passenger hasza bit of a belly there is no space to move and food is difficult to eat.

Cons: Tha space for eating is limited. Otherwise overall one of the better airlines for servece and space and entertainment

Pros: Dreamliner is great. So we’re the crew

Cons: Please serve water at the very least.