Recent reviews
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5.2
Pros: Drop off and pickup were good, the vehicle itself was in pretty bad shape and had a strong smell in it. Many options were not working (radio, USB plugs, aux Jack, seat belt...) Also upon pickup, we were given the car with 1/8 of a tank of fuel so we had to stop immediately. In the end the car did get us around the island as needed.
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2.8
Pros: The staff was friendly, and the driver got us to the airport quickly.
Cons: Had to wait a long time to get picked up at the airport. The car was beat-up and didn't even have a rear-view mirror. The prices led me to believe it would a newer model, or at least in really nice condition like any brand-name rental place would have on its lot. This should have rented for, like, half of what we spent!
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2.0
Cons: They were closed when I arrived. It was a fake reservatiion.
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2.0
Abandoned at airport
Pros: Hard to be positive when they did not pick me up.
Cons: SXM airport is a mess right now, but all rental car companies were there to pick up passengers. our flight was right on time, but no one from EZ was there. Hard to give a good rating when abandoned at airport. Had to pay more from Dollar, but glad they were there! Needless to say, would not use EZ ever again.
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4.8
Got charged for insurance twice and can't get it refunded
Cons: Location was quite far from airport kiosk
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2.0
kayak is a waste of time and 18$
Pros: Kayak uses companies that do not exist. Use something like priceline instead. We kept trying to call the number for the rental place. Always straight to vmail. For 2 full days. No one has ever heard of this rental company. And kayak took 18$ for a rental that does not exist. Waste
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2.0
Sold my reserved car before i arrived
Cons: I arrived on-time for my reservation, around 6pm, to find that the rental counter was closed. Apparently the company had been closed since 2pm, when they sold all their cars. Put me in a really difficult position as the other car companies open had sold out of cars as well. Do not book with this company!
review from
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5.2
Pros: Drop off and pickup were good, the vehicle itself was in pretty bad shape and had a strong smell in it. Many options were not working (radio, USB plugs, aux Jack, seat belt...) Also upon pickup, we were given the car with 1/8 of a tank of fuel so we had to stop immediately. In the end the car did get us around the island as needed.
review from
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2.8
Pros: The staff was friendly, and the driver got us to the airport quickly.
Cons: Had to wait a long time to get picked up at the airport. The car was beat-up and didn't even have a rear-view mirror. The prices led me to believe it would a newer model, or at least in really nice condition like any brand-name rental place would have on its lot. This should have rented for, like, half of what we spent!
review from
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2.0
Cons: They were closed when I arrived. It was a fake reservatiion.
review from
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2.0
Abandoned at airport
Pros: Hard to be positive when they did not pick me up.
Cons: SXM airport is a mess right now, but all rental car companies were there to pick up passengers. our flight was right on time, but no one from EZ was there. Hard to give a good rating when abandoned at airport. Had to pay more from Dollar, but glad they were there! Needless to say, would not use EZ ever again.
review from
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4.8
Got charged for insurance twice and can't get it refunded
Cons: Location was quite far from airport kiosk
review from
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2.0
kayak is a waste of time and 18$
Pros: Kayak uses companies that do not exist. Use something like priceline instead. We kept trying to call the number for the rental place. Always straight to vmail. For 2 full days. No one has ever heard of this rental company. And kayak took 18$ for a rental that does not exist. Waste
review from
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2.0
Sold my reserved car before i arrived
Cons: I arrived on-time for my reservation, around 6pm, to find that the rental counter was closed. Apparently the company had been closed since 2pm, when they sold all their cars. Put me in a really difficult position as the other car companies open had sold out of cars as well. Do not book with this company!
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