Recent reviews
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- Negative
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8.4
Cons: The windows on the inside were marked by a dog, needed a cleaning & excess dog hair in side
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5.2
Do they have phone service?
Pros: The car was great and in good condition, just as anticipated.
Cons: I could not get ahold of the location in which I was renting. I called and left messages and no one ever returned my calls. I called the 1-800 number and they couldn't/wouldn't help me stating it had to be taken up with the specific branch and they didn't have access to their files...
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8.0
Pros: vehicle was new and drove and handled well with no problems
Cons: extra charge thaat was asked for satellite radio service
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10.0
Great service
Pros: Price was really good on kayak and they pick you up and drop you off even from the airport without the ridiculous airport price
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3.6
Pulled over by police due to validation sticker being on front of the
Pros: Not much...
Cons: The car wasn’t very clean, interior had a fine musk of wet dog. Validation sticker was on the front licence plate, living in the province of Ontario, not having a validation sticker located on the rear plate is $110 dollar fine. Luckily the officer was pleasant. We got off with a warning, but the situation could of turned very bad, and considering that enterprise makes you sign a waiver stating that “all tickets are the responsibility of the driver” technically I would be responsible for the ticket. I doubt I’ll be using kayak or enterprise again. I’m sure any other car rental company complies with high way traffic act. I also think kayak should be a little bit more cautions and make sure their rental providers conform to all local laws.
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10.0
Great rental in Thunder Bay
Pros: Fast, effecient on pick up and return. Price was excellent.
Cons: The car was not clean, especially the exterior.
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9.2
Pros: smooth process, no problems, good service at pick up and drop off
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2.0
Not much help
Pros: That I ended up not needing the car.
Cons: No cars available and no follow up call for cars the next day. If I needed one I would not have even contacted. Very poor will not use enterprise again.
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2.8
Pros: Make sure you take pictures of every single dent scuff anything and make sure they document properly cause they will get you
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9.2
Pros: Great on gas lots of pep
Cons: To small not a small car lover use to driving a minivan
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10.0
Great VEHICLE
Pros: We received a upgrade at no extra cost. We were able to take the whole family to church in it. Thanks Kayak we will use you and enterprise again
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10.0
Great service
Pros: Price was really good on kayak and they pick you up and drop you off even from the airport without the ridiculous airport price
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10.0
Great rental in Thunder Bay
Pros: Fast, effecient on pick up and return. Price was excellent.
Cons: The car was not clean, especially the exterior.
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9.2
Pros: smooth process, no problems, good service at pick up and drop off
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9.2
Pros: Great on gas lots of pep
Cons: To small not a small car lover use to driving a minivan
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10.0
Great VEHICLE
Pros: We received a upgrade at no extra cost. We were able to take the whole family to church in it. Thanks Kayak we will use you and enterprise again
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5.2
Do they have phone service?
Pros: The car was great and in good condition, just as anticipated.
Cons: I could not get ahold of the location in which I was renting. I called and left messages and no one ever returned my calls. I called the 1-800 number and they couldn't/wouldn't help me stating it had to be taken up with the specific branch and they didn't have access to their files...
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3.6
Pulled over by police due to validation sticker being on front of the
Pros: Not much...
Cons: The car wasn’t very clean, interior had a fine musk of wet dog. Validation sticker was on the front licence plate, living in the province of Ontario, not having a validation sticker located on the rear plate is $110 dollar fine. Luckily the officer was pleasant. We got off with a warning, but the situation could of turned very bad, and considering that enterprise makes you sign a waiver stating that “all tickets are the responsibility of the driver” technically I would be responsible for the ticket. I doubt I’ll be using kayak or enterprise again. I’m sure any other car rental company complies with high way traffic act. I also think kayak should be a little bit more cautions and make sure their rental providers conform to all local laws.
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2.0
Not much help
Pros: That I ended up not needing the car.
Cons: No cars available and no follow up call for cars the next day. If I needed one I would not have even contacted. Very poor will not use enterprise again.
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2.8
Pros: Make sure you take pictures of every single dent scuff anything and make sure they document properly cause they will get you
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