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Cons: Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water.

Pros: Great crew, good in-flight movies. Good food.

Cons: Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep.

Pros: The crew were all excellent

Cons: Dinner choice was poor. Starter was just a few salad leaves.

Pros: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent

Cons: No. Keep up the good work!

Cons: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.

Pros: Tap was great for the long flight

Cons: TAP doesn't understand the first thing about customer service.

Pros: Clear communication about delays and boarding, comfortable seats, great service.

Pros: The staff were very helpful and the flights were comfortable.

Cons: The food was catastrophic, just mush.

Cons:

Cons: Air Transat was awsome

Pros: Much more comfortable than our outbound flight, better seats and more space. Movies were available this time versus the outbound flight that did not have an entertainment system. Main meal was nice. We flew "Option Plus". Flight landed on time.

Cons: Main meal was quite nice but pre-landing snack was awful; pastry with a thin coating of tomato paste and veg.

Pros: Great, new aircraft, entertainment system much improved

Cons: Business class boarding was slow, behind the people pretending to need advance boarding (but who recover on the plane and spring to their feet (vs waiting for assistance) at the destination and charge off unassisted. AC is pinching pennies (e.g., to save 2 cents/breakfast they omit the tomato relish that used to keep the omelette from seeming dry).

Pros: Nice and safe flight with little turbulence

Cons: Not enough room! And stuck between two fidgety guys. One drank six little bottles of whiskey.

Cons: Lost bag. Took two days to return. Very bad customer service while trying to recover.

Pros: Roomy, professional, friendly. Very efficient. Beverages, meals and snacks were timed well, so that the long flight felt like it went much quicker. I'm not particularly picky or spoiled, so me rating the breakfast and lunch as great, may not be the same fOr others. But my meals were delicious to me. I would definitely fly Canada air again.

Cons: No complaints.

Pros: Plane ride was very smooth. I was particular about the type of plane. Fly-by-wire planes(mostly built by Airbus) tend to be smooth sailing

Cons: The back of the seat should have better storage. Was not good at all. Some flight attendants efficient but not friendly.

Cons: Unexpected $100 baggage fee for second checked baggage

Pros: Inflight services

Cons: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Pros: Crew super!! Entertainment very good

Cons: Plane excellent condition and super clean. Take off and landing on time

Cons: You have to pay for your food. What’s up with that?

Cons: Even the layover was good. Seeing the northern lights from.the plane was spectacular

Pros: In general everything is very good- clean, professional, friendly.

Cons: I am not crazy about how they board the plane (random) but it works fine. Was in economy and the seats felt smaller than other (domestic) carriers.

Pros: Was on time.

Cons: Unreasonable TSA procedures in Iceland. Waste of time and precluded any time to get food or use the bathroom.

Cons: Food charges + hours to wait for a hot drink (tea)

Pros: The flight was ok and the customer service overall good.

Cons: A bit disappointing that the flight didn’t even have monitors to watch movies , you got to use your own tablets or cell phones. I prefer to save batteries on my devices when I’m travelling :)

Pros: I liked the fact that boarding was a good experience

Cons: The fact that the plane was supposed to land at 3.35pm and we actually landed at 4:40 and for some reason we waited to get off the plane with no apology from anyone. The service was not satisfactory and they broke our stroller.

Cons: Will never fly with WestJet again regardless of price.

Cons: Other airlines have complimentary snacks so I was surprised that we had to pay for those.

Pros: Flight attendants

Cons: Free water please!

Pros: The crew were friendly and helpful as usual. No issues at all.

Cons: Really cannot complain about anything!

Pros: Good enough amount of leg room. Easy to checkin online.

Cons: Boarding was a bit of a nightmare. Seems some people were directed to the rear of the plane when they were sitting at the front and visa Versace so they were trying to pass each other in the isle.

Pros: Nothing

Cons: Crew wouldn't let me board because a ticket from Spain to France was not sufficient evidence I would leave Europe. So I bought one from Italy to Singapore and they didn't accept that either. I lost over 1,000 dollars.

Pros: The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did.

Cons: The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent.

Pros: Food was very good and crew was very friendly

Cons: Seats were very small... very uncomfortable travel 10hs in a tight seat!

Cons: Flight arrived late, didn’t land at the specified time. Loss the connection.

Cons: Everything was really nice. The snacks were good. I don’t know if there are excellent t snacks but very good.

Cons: Seats could have been more comfortable. No space. Food made me sick.

Pros: The crew was amazing and the flight was fast and smooth. Seating was great

Cons: Nothing needs to be corrected

Pros: Service was fast

Cons: Better seats

Cons: Comfort mostly

Pros: The raw was empty and I could sleep whole 10 hours

Cons: Choice of movies and TV programs

Pros: Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight.

Cons: Movies available weren't to my taste, which isn't of great importance anyway.

Pros: The crew. The punctuality.

Pros: The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight.

Cons: Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.

Pros: Excelente atención, bebidas y comida durante toco el viaje

Cons: Todo bien

Pros: Crew was very attentive and courteous

Cons: More fruits and non-starchy vegetables would make food more enjoyable

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Everything works and quick to get to destination.

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Pros: On time departures.

Cons: Food is horrible, aircraft interior run down, my seat table was dirty.

Pros: Departed on time.

Cons: Food is not the best.

Pros: Crew great. Seats great, plenty of room.

Cons: Having to board a bus, drive 5 minutes to the end of the runway, then walk across the tarmac to board is no way to board a plane in this century. Gladly for us,it was not raining.

Pros: Lots of entertainment video options. Movies, TV, documentaries. No news.Comfortable seats. Asked for a seat change and got my own aisle seat as well as middle and window! A sleep lounger! Thanks! It was a 7 hour smooth sailing trip that went by fast. Also, nice big clean plane, great weather. If you'd like some very good wine with the supplied dinner, you need to ask for it..and its free. They just keep it on the downlow. I had the red Medina local wine, and I can tell you it's really Good! Dry, similar to a good Italian. Not lyin! Small bottle, 2 glasses, comes with the meal free. Maybe more free. but I didnt ask since I took a nap.

Pros: The crew was professional and helpful.

Cons: Flight was delayed about 2.5 hours. They ran out of vegetarian meals before getting around to all passengers with the meal cart, only to have tons of extra meat-based meals they were trying to give away afterward. Very little space for an international flight as well.

Pros: i think the price was reasonable and it was a reliable and on time .We didn't had to pay extra for our meals and suite case.

Cons: the seat was too close not enough leg room .

Pros: Clean, comfortable, crew very helpful, punctuality....

Cons: Space to carry-on

Pros: The flight was not full so I had lots of extra space. Really great value for the plane ticket price.

Cons: The emergency exit seats were very slimmer than other airplanes. There was a lot of leg room, but at the waist it felt like someone was holding me. (36 inch waist, male). Overall not bad.

Cons: All god nice flight crew helpful. A well organized flight just what you would expect from a German airline

Pros: It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly.

Cons: The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end.

Pros: There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Cons: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Pros: Uncomfortable seats

Cons: Nothing

Pros: The flight was great, friendly staff, great food, new plane, lots of options on the new AC entertainment system. The new Star Alliance terminal (T2) at Heathrow is also so fast and efficient! No complaints at all!!!

Pros: Clean environment and temperature was pretty constant and comfortable. Staff helpful. The entertainment equipment worked well. This was not the case for for a number of passengers on another carrier's long flight within the past 9 months.

Cons: There was a nice balance of food, beverages and snacks. However, the food quality was not the same as my previous flight. One meal included mashed potatoes and potato salad and I feel a green salad would have been a better balance. Taste was lacking a bit. Movie choices felt limited. This was "the" trip with the noisy, screaming 2yo sitting directly in front of me. I feel for the child and parents and feel some of the issue was the parent. Crew seemed to mostly ignore the situation. I'm a grandma so usually patient but others around me we clearly annoyed.

Pros: Great, new aircraft, entertainment system much improved

Cons: Business class boarding was slow, behind the people pretending to need advance boarding (but who recover on the plane and spring to their feet (vs waiting for assistance) at the destination and charge off unassisted. AC is pinching pennies (e.g., to save 2 cents/breakfast they omit the tomato relish that used to keep the omelette from seeming dry).

Cons: baggage delayed at least 48 hours

Cons: The breakfast scone was disgusting but dinner was great!

Pros: Nothing

Cons: They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed.

Pros: The flight was on time and landed early

Cons: The bags could have come out earlier and the food could be better

Pros: Premium Economy was very comfortable

Cons: Food was delivered in a hurry just after we embarked A bit more relaxed would have been better

Pros: Crew was nice

Cons: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows

Cons: Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water.

Pros: Excellent airline

Cons: The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience

Pros: Amazing and helpful crew. Great seat.

Pros: crew was verry good

Cons: more pading for the seats

Pros: AOK!

Pros: Arrived safely

Cons: Warm bus at the Reykjavik airport

Pros: Although I was in Economy, I got a window seat with no one next to me, which made things a lot less cramped.