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Pros: This plane was much bigger and the seating was more comfortable and spacious. Also helped that this flight was less longer than my first.

Cons: The bathroom was dirtier than the other plane by having tissues on the floor. Also, plane was delayed because of cold weather and another plane took our spot during our land.

Cons: We were not told we would have to land the air craft in Canada to refuel until we were taking off. This caused us to miss our connecting flight in Iceland and turned what should have been a 1 hour layover into a 24+ hour nightmare. Now, our return flight has been indefinitely delayed and we do not know when we can get home or how.

Pros: Boarding was simple compared to the complexity of many airlines with all their zones - peasants in the back type of thing. Fare was about half that of other airlines. Delays on both planes, but weather may have been an issue.

Cons: My allocated seat was so cramped my knees were compressed against the seat back in front, however I sat. I am not unduly tall. They did actually move me and that was a bit better. Had to pay for water - that's wrong!

Pros: Lovely planes, crew, airports. All went well.

Cons: Would have preferred ceiling lights to have been completely dimmed during night flying. Would have preferred ramp (walk-on/off) exits at all airports.

Cons: The breakfast croissant filling was disgusting!

Cons: Na

Cons: Flight were delayed abnd canceled

Pros: nothing

Cons: Crew were super grouchy, and we sat on the runway for an hour, had to go back for more fuel. Pilots never updated us and crew were rude.

Pros: Once aboard the plane, all went well and I experienced excellent service from the cabin attendants.

Cons: The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!

Pros: All good

Pros: Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way

Pros: Friendly and efficient crew. Flights were on time if not even early.

Cons: Air Canada continues to underwhelm me. We left the gate 35 minutes late despite having everyone on board. Then off to de-ice where we sat with a truck outside for ten minutes they did work. It was like they were having a coffee break. The flight and board service was exceptional. Baggage delay of a

Cons: Toilets were dirty and not enough toilet papers

Pros: Great service, easy boarding, good flight.

Cons: Cramped seats, like everyone.

Pros: Nice plane looks new

Pros: The crew

Cons: Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude.

Pros: Crew members

Cons: Up to 1 hour late and they leaved my baggage in Paris

Cons: I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre.

Pros: On time, staff was nice.

Cons: Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited

Cons: Serving with patience. Not being late all the time for boarding and for off-boarding.

Cons: I asked to pay for a better seat prior to my flight from Kelowna to Edmonton and was told there wasn’t any. When we boarded the flight attendant moved a couple 10+ rows up for no charge.

Pros: On time

Pros: Kayak is great for finding the right flights that fit my travel schedule. WestJet staff are very friendly and are very helpful getting you on board the plane.

Cons: The WestJet BASIC fare restrictions are very anti-customer centric. I know the fare is about price only. However, prior to the change the airfares were the same, but the restrictions, like missed flights were less penalizing. This fare structure is a WestJet - Win; Customer - Lose.

Pros: Great friendly crew. Efficient systems.

Cons: Tight seats. Very little leg room.

Pros: The staff was nice

Cons: The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat.

Pros: The crew was good

Cons: Place for the legs and better food

Pros: Swiss Airlines Saff was very friendly and helpful

Cons: 0

Cons: Unfortunately because the flight was delayed 2 times I was going to going to miss my connect flight to London. So I canceled my trip. I would appreciate a refund as I don’t understand what all the delays were about

Pros: Movies. Meals. Wine. Freq

Pros: Fabulous flight, light on passengers, so excellent service given by the crew. Virgin goes the extra mile on service and little perks. 747-400 planes also very comfortable, compared to the Airbus 320,

Cons: Nothing. Trip both ways were outstanding.

Pros: The flight itself was good! The one from London to Delhi was better than from JFK to London

Cons: I wasn’t told about my baggage were being delivered through different airlines the other day!

Pros: Crew was helpful and food was good.

Pros: Crew was amazing.

Cons: Delayed departure due to late crew arrival. Not a huge deal.

Pros: Crew was great

Cons: I actually can not complain

Cons: Flight was delayed more than 4 hours. I switched flights to try to beat the 4 hour delay but was still delayed 4 hours. After verifying with delta t am members that my bags had been rechecked they had not

Pros: Overall nice service

Pros: The flight was smooth and on time. Crew was friendly and efficient.

Cons: A 3-hour flight followed by a five-hour flight isn’t super comfortable but without paying for first class, it was as good as it could be.

Pros: Everything.

Cons: Nothing

Pros: Reasonable fares. Good baggage accommodations. Denver to Iceland direct. Nice flight staff. The flight attendant pointed out the people who were awake the northern lights which was definitely the highlight of my trip!

Cons: Seats small. Surprised no meals unless purchased. But didn’t matter too much I ate before the flight left. And it was nice to have something to purchase if needed. It was confusing where I could purchase my baggage ahead of the me while checking in online so I just paid for it once I got to the airport.

Pros: Hassle free and easy. Since our airport arrival was ddlayed by rush hour traffic, the check jn process was made easier by the Air Transit attendant's assistance to be processed through fast track security clearance.

Cons: The Food and Entertainment raiting above should be understood as Not Applicapble

Pros: Checking In was really easy and the TSA process was speedy

Cons: The flight attendant kept insisting that we take our headphones out even there were no announcements being made.

Cons: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight

Cons: For. 4 hour delay, would have been nice for AT to offer something to their patrons...drink, snack etc

Pros: Flight crew very attentive

Pros: Good leg room in aircraft and comfortable seating.

Cons: My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa.

Cons: Cold on the plane/food needs more choice and improvement. Plane was late to arrive-over an hour later

Pros: My seat was next to bathrooms when everyone start using it start smelling too much very uncomfortable sitting there. Food chicken was very salted, they run out of drinks 10 hours flight dinner served at begging no snacks or anything till 2 hours before landing

Cons: At least air fresheners in bathrooms or something better so passengers can sit comfortably

Pros: nothing can come to mind and unable to get connection flyer to their flight on time.

Cons: staff were not experienced to control connecting flyers-should have released those passengers first

Pros: My kids loved the hot sandwiches, they said, hey this is the best airline food we've ever had!

Cons: Seats the seats were very hard. I had an extra cushion with me to sit on since that was my experience with Wow in the past, but even with the cushion the seat felt very hard.

Cons: Everything.

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

Pros: The crew was very helpful in adjusting my flights. The lack of information on passport policies from kayak have made me disappointed on this company and I will not be using it or recommending it in the future. I had to spent over 300$ in hotels and gas to get to Miami to obtain a new passport.

Cons: The booking services that kayak offered were not helpful at all. When I booked my flights to Spain the website should have alerted me that I needed a passport with an expiration date of over 3 months. Kayak should have information on travel policies to the countries they offered flights to.

Pros: Hospitality

Cons: Nil

Cons: Incoming flight delayed so late departure

Cons: BA need to stop the silly practice of boarding according to status - it’s inefficent and leaves me with the impression that BA is obsessed with pseudo hierarchy.

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

Pros: More leg room

Cons: No movie or entertainment

Pros: Boarding was simple compared to the complexity of many airlines with all their zones - peasants in the back type of thing. Fare was about half that of other airlines. Delays on both planes, but weather may have been an issue.

Cons: My allocated seat was so cramped my knees were compressed against the seat back in front, however I sat. I am not unduly tall. They did actually move me and that was a bit better. Had to pay for water - that's wrong!

Pros: The price for the flight was very nice and the staff was on top of things especially for how long the flight was.

Cons: The food and drinks were very overpriced and taxed as well.

Pros: Friendly and efficient crew. Flights were on time if not even early.

Cons: The flight was cancelled and had to be rerouted on United Airlines.

Pros: very attentive crew

Cons: Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese.

Pros: The crew was very nice

Cons: Uncomfortable seat but it’s only a 1 hour flight so not a big deal.

Cons: No luggage included.

Pros: All comfortable & smooth.

Cons: All good.

Pros: Boarding was simple compared to the complexity of many airlines with all their zones - peasants in the back type of thing. Fare was about half that of other airlines. Delays on both planes, but weather may have been an issue.

Cons: My allocated seat was so cramped my knees were compressed against the seat back in front, however I sat. I am not unduly tall. They did actually move me and that was a bit better. Had to pay for water - that's wrong!

Cons: Snow storm cancelled dozens of flights. I was told I couldn't be rebooked at the airport and needed to call in. Spent 6+ hours on hold. Following day was informed at airport that I couldn't be rebooked by customer service and was given no further options. I bought a ticket on another airline. I'll never fly WOW again.

Cons: The meals could have been better

Pros: I liked crew's friendly attitudes.

Cons: n/a

Pros: Crew was good. Cramped seating as usual.

Cons: Extra seat leg and knee room like 4 more inches would make all the difference in the world.

Cons: Be on time.