Hotels near Durango La Plata County airport

Hotels near Durango La Plata County airport

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La Plata County (DRO) - Durango, CO, United States
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Best hotels near Durango La Plata County airport

Cleanliness
9.4
Comfort
9.6
Facilities
9.6
Location
9.0
Overall
9.6
Overall 9.0 Excellent
Based on 167 reviews
Cleanliness
9.4
Comfort
9.6
Facilities
9.6
Location
9.0
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.8
Location
9.4
Services
9.7
Staff
9.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
9.2
Comfort
9.3
Location
8.6
Services
9.0
Staff
9.4
Cleanliness
9.5
Comfort
9.5
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.0
Comfort
9.8
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.3
Comfort
9.7
Location
8.8
Services
9.2
Staff
9.0

Excellent 10.0
Pros: Spacious room, well-appointed and nicely designed. (Would prefer layouts that have the sink area closed off from the sleeping area.) A ceiling fan was a surprising bonus!
Cons: Would prefer to have an enclosed sink in the bathroom layout.
Excellent 10.0
Pros: The room was nice.
Cons: Personally, I felt the price was a bit high.
Excellent 10.0
Pros: The room was very nice but the bed was not comfortable.
Good 7.0
Pros: Property was clean and comfortable
Cons: Real fast was mediocre
Excellent 10.0
Pros: The breakfast was good and the staff serving breakfast were excellent.
Poor 1.0
Pros: Staff did not keep up with refilling the food
Cons: Our room did not get cleaned
Excellent 8.0
Pros: The suite offered privacy and space.
Cons: They no longer provide shuttle service to downtown.
Good 7.0
Pros: Having a kitchen and extra living space, which is why I selected this hotel in the first place.
Cons: The walls are very thin. We could hear the conversations of our neighbors as if they were in the same room. I didn't like that they allow dogs, but that seems to be the norm these days.
Excellent 10.0
Pros: Cautious (Covid) clean and super friendly! Really impressed with organized staff and ease of a quick stay!
Okay 5.0
Pros: Location and hot breakfast
Cons: This hotel was SUCH a disappointment. Especially for the money we paid. The TV didn¿t work much of our stay. The beds were horribly uncomfortable. There was mold in the shower. Our ceiling fan and light stopped working. Dishwasher was dirty.
Excellent 10.0
Pros: Love this hotel. Clean and spacious. Staff are super nice.
Excellent 8.0
Pros: Lots of space, room to cook.
Cons: Pet policy was not posted.
Excellent 10.0
Pros: The entire facility was extremely clean and the staff were fantastic!
Cons: Nope.
Excellent 10.0
Pros: Clean, quiet, friendly staff.
Mediocre 3.0
Pros: The room was great, bed was comfortable too.
Cons: The Front Desk staff were horrible. Unfriendly, argumentative and hostile. Also Business Center computers were down.
Excellent 10.0
Pros: The location of this hotel was in great area. We could see the mountains from our window. The staff was exceptional and very helpful.
Excellent 10.0
Pros: This is the 2 nd time we have stayed at this Hotel. Each time we have been greeted by friendly staff. They really go out of their way to make you feel at home. We will definitely stay there again
Excellent 10.0
Pros: It was a fantastic stay
Cons: I wish the random things didn’t happen in my room like alarms going off I didn’t program, the fan stopped working etc but I think that’s out of your control
Good 7.0
Pros: The food service staff went above and beyond! Hotel employee in the kitchen baked our pizzas we made since there was not an oven in our room. She was very kind and helpful each day. She truly embraces the "customer service"
Cons:  she is the manager in housekeeping, was very rude to other staff in front of us. She made us feel very uncomfortable and I can not believe she has the position she does in a customer service industry with her attitude and demeanor!
Excellent 10.0
Pros: Comfortable, clean facility and staff was very pleasant and professional!
Mediocre 2.0
Pros: Hotel was newer and appeared nice.
Cons: For what this place charges, grossly overrated and under perform. A lot of space, but horrible layout. Small bathroom, wake others up if you leave early as no door, poor shower head, can't get to closet, absolutely the worst for the money I have been
Excellent 9.7
Pros: We had a nice, clean and spacious room here. They served a great hot breakfast. The staff was very courteous and attentive, they took care of everything we asked for or needed. We would definitely stay again.
Cons: The pool and hot tub stayed very crowded with noisy kids, so we did not use it.
Homewood Suites By Hilton Durango, Co - Durango
Rated no. 1
9.0
Excellent 9.0
Based on 167 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.1
Facilities
9.4
Location
9.5
Overall
8.8
Overall 8.7 Excellent
Based on 475 reviews
Cleanliness
9.0
Comfort
9.1
Facilities
9.4
Location
9.5
Overall
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.0
Location
9.5
Services
8.7
Staff
9.1
Cleanliness
9.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
6.4
Comfort
9.0
Facilities
9.0
Location
8.4
Overall
7.6
Cleanliness
9.2
Comfort
9.2
Location
9.6
Overall
10.0
Services
8.8
Cleanliness
9.1
Comfort
9.1
Location
9.7
Services
9.0
Staff
9.1
Cleanliness
8.9
Comfort
9.1
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
9.9
Services
9.3
Staff
9.0

Excellent 10.0
Pros: Gorgeous view of the Animas River, rooms were comfortable and clean, staff was very friendly
Cons: My only complaint is when calling for room service, I was told he would call me back. Waited 30 minutes, then had to walk to the restaurant to order to go.
Excellent 8.0
Pros: Great location, Nice quiet well appointed rooms.
Cons: Dining options could have been a little better.
Excellent 10.0
Pros: Staff was very friendly, beds and rooms were clean, comfortable and spacious. The food was delicious and location was walking distance to restaurants, shops and the train. Would 100% stay with Double Tree in Durango again!!
Cons: N/A
Excellent 9.0
Pros: Breakfast was good, location was great and room was lovely, clean and pretty. Mattress pillows and linens just right.
Good 7.0
Pros: Was good
Cons: Over priced
Good 7.0
Cons: Service at the bar was extremely slow.
Excellent 8.0
Pros: The restaurant. And the environment The Service
Cons: The Room smells a tobacco
Mediocre 2.0
Pros: They rely too much on the location, thus disregard all other aspects, particularly customer service and room cleanliness.
Cons: Staff lacks training. Overpriced. Top dollars for cheap service.
Excellent 9.0
Pros: Location and scenery
Cons: Shower drain was not working properly-Needed to be cleaned and debris removed.
Okay 5.0
Pros: Hotel is centrally located.
Cons: Hotel is very old and outdated. Restaurant staff (one lady in particular) very rude and annoyed by people. For the cost there are much better options available..
Mediocre 3.0
Pros: Scenery
Cons: I stayed 2 nights $---- a night. There wasn¿t maid service, had to pay $12.00 a night to park in a unsecured parking lot, tiny pillows for a king bed, did not have a commentary breakfast, $3.00 bottled water in room and finally our tv remote didn
Good 7.0
Pros: It was right on the River. Very calm/ pretty view.
Cons: The shower nozzle was broken and would only stay on scolding hot. The walls were thin so you could hear everyone and their mother doing anything in the hallway.
Okay 5.0
Pros: The location was perfect and close to everything
Cons: When we got to our room, 3 of the 4 pillowcases had numerous long hairs on them which was very gross. The sheets were clean though. I called front desk and they did bring me new pillowcases promptly.
Excellent 10.0
Friendly Hotel Staff. Clean, spacious rooms. Perfectly situated right of the historic district. Love the River view from out back. We will defiantly stay here again. Best value.
Excellent 10.0
Pros: Staff was incredible and always helpful! Loved Durango and love staying here.
Excellent 10.0
Cons: I booked months and months out request the other people to be next to us. They were on a different floor.
Excellent 10.0
Cons: I booked rooms months and months out the other people that were with us were completely on the other sides. The rooms weren't updated.
Mediocre 2.4
Not water the charge you for parking?
Excellent 8.0
Pros: Na
Cons: Na
Excellent 9.0
Pros: Location to area, maintenance dept, beds very nice with plenty of pillows
Cons: Only thing that kept me from perfect score was no usb charging jacks at light fixtures for cell phones or PCs, very nice maintenance man working in hall on the baseboards found us a usb charging adapter to use for the night, we gave it back next day.
Excellent 8.0
Pros: The cookies
Excellent 10.0
Pros: Bed was super comfortable. They even gave us warm cookies upon arrival after our lengthy 6 hour drive. Had a really nice gym, for all those people who still has to get the gains in even on vacation, like my partner.
Excellent 10.0
Pros: Location and cleanliness.
Cons: Nope
Excellent 8.0
Pros: The location. It is very close to the historic part of Durango and the main roads out of town
Cons: Staff didn't follow through with a requested cleaning
Excellent 8.8
Cons: Walked into the room, looked in the bathroom, found ants crawling over the floor in front of the commode.Notified the desk staff and was promptly moved into another room. Much appreaciated!
Good 7.0
Pros: Location was great late check in was easy as was free parking
Cons: Didn't know we had be receiving an accessible room. Pool was filled with non guests partying on Saturday and it was loud and there were no staff that did anything about it. Hallways were noisy at night.
Excellent 10.0
Pros: We parked our car and walked everywhere, great location. Fun indoor pool.
Cons: The food at the restaurant was only ok. Eggs over cooked.
Excellent 10.0
Pros: Enjoyed my visit. The hotel, staff, location and amenities were top notch.
DoubleTree by Hilton Durango - Durango
Rated no. 2
8.7
Excellent 8.7
Based on 475 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
8.9
Overall
9.6
Overall 8.7 Excellent
Based on 284 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
8.9
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
8.9
Location
9.0
Services
8.8
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
8.8
Overall
8.0
Services
8.8
Cleanliness
9.7
Comfort
9.6
Location
9.3
Services
9.3
Staff
9.3
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.2
Staff
9.6

Good 7.0
Pros: No shades on window had to block street light out with pillows from the bed. Light over the refrigerator could not be turned off.
Cons: Close to train station in Durango. Nothing else to say about it.
Poor 1.0
Pros: Liked nothing. Will never stay at a Fairfield Inn again.
Cons: We both have problems walking. No working elevator to second floor room. No help getting bags to room. Was told room 206 was handicap bathroom. It was not. Trying to move in shower very difficult almost slipped and fell.
Excellent 10.0
Pros: Central location. Nice lobby and breakfast area. Nice staff.
Excellent 9.0
Pros: The room was very clean and great location on 1st floor Breakfast was okay, under the COVID circumstances
Cons: Not enough parking
Excellent 9.0
Pros: everything
Excellent 9.0
Pros: The breakfast was good. Location was ideal.
Cons: The cost was outrageous.
Okay 5.0
Pros: All the staff were very nice. Breakfast area crew were great. The breakfast area food and staff were outstanding.
Cons: The one shot coffee makers. Small rooms.
Excellent 8.0
Room was comfortable and well appointed. Very nice large bathroom. Not as close to downtown as others
Excellent 10.0
Pros: It was All very nice.
Cons: No
Excellent 10.0
Pros: Location
Cons: Nope
Excellent 9.0
Pros: Super clean Fantastic smelling soaps in shower Great breakfast service
Cons: Stream of light coming in the door cracks Illuminating the room too much during sleep
Excellent 10.0
Pros: Very nice
Excellent 9.0
Pros: Attention to cleanliness and safety considering the Covid pandemic. Their attention to detail made me feel more comfortable than other places.
Cons: Staff could be more informative and patient regarding the breakfast selections. While they did a good job delivering food, they could have explained things better to each person as opposed to just trying to rush people through. Better coffee is in order.
Excellent 10.0
Pros: Nice breakfast very clean
Good 7.0
Pros: Location to downtown durango
Cons: Understanding likely the lack of staffing during this time, the bathroom shower had long dark hairs stuck to the wall. Made me question the sterility and cleanliness and worried about that during COVID19.
Good 7.0
Pros: Location
Cons: the pool was not heated, so just sat in the hot tub.
Poor 1.0
Pros: Relatively new.
Cons: We called ahead to request room on top floor, away from elevator. On arrival we had been upgraded to a suite, but went upstairs to find room located by elevator, and room smelled like mold. In total we tried 4 rooms on top floor, but all smelled of mold.
Excellent 10.0
Pros: I loved how clean the hotel was
Cons: everything was great
Poor 1.0
Pros: The food was cold, showers where cold, staff did not know how to use the computer
Good 7.0
Pros: Modern, clean, great free breakfast, hot tub/pool
Cons: Room faced highway which was very noisy, hot tub temperature set way too hot.
Good 7.0
Pros: Location
Cons: Brusque , officious staff.
Excellent 9.0
Cons: No
Excellent 10.0
Cons: Breakfast The meats (bacon, sausage, scramble eggs, and potatoes) were cold even though the electrical plugs were plug in the outlet. We’re ate breakfast two days and both days, the meats were cold. A little disappointed. But overall, the hotel is great.
Fairfield Inn & Suites Durango - Durango
Rated no. 3
8.7
Excellent 8.7
Based on 284 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.9
Facilities
8.8
Location
9.7
Overall
9.0
Overall 8.6 Excellent
Based on 345 reviews
Cleanliness
9.1
Comfort
8.9
Facilities
8.8
Location
9.7
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
9.6
Services
8.8
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.0
Facilities
8.8
Location
9.5
Overall
8.9
Cleanliness
9.3
Comfort
9.0
Location
9.7
Services
8.9
Staff
9.4
Cleanliness
9.0
Comfort
8.9
Facilities
4.0
Location
9.6
Overall
6.0
Cleanliness
8.5
Comfort
8.8
Location
9.7
Services
8.6
Staff
9.3
Cleanliness
8.3
Comfort
8.2
Location
9.6
Services
8.0
Staff
8.8

Excellent 8.0
Pros: Overall the hotel is beautiful, location is great, and everyone was very friendly and helpful.
Cons: Room didn't have a view - windows were frosted. Mattress was very uncomfortable.
Excellent 8.0
Pros: Historic significance, location , friendly staff. Rooms pretty small but very clean
Excellent 10.0
Pros: This historic hotel is the best place to stay in Durango. I almost made the mistake of staying at the Palmer Hotel because it was a few dollars cheaper. The Mahogany Room restaurant attached to the hotel is spectacular. I got to try elk for the first time and it was awesome. The staff at the hotel and the restaurant is competent and deightful.
Cons: N/A
Excellent 10.0
Pros: Convenient location, the staff were exceptional,
Excellent 9.0
Pros: We rode the Durango steam train, and the hotel was just a couple blocks from there and so convenient! Close to downtown restaurants. Beautiful historic hotel. Coffee offered every morning.
Good 7.0
Pros: The location was excellent and the hotel was very charming. We loved the ambiance and antiques and history. We did not eat in the hotel. The staff was lovely and helpful.
Cons: Our room was charming, but very small, which I rather anticipated, it being a very old hotel. My only quibble was with the bathroom. Miniscule. No shelving for our toiletries, and a miniature shower.
Excellent 8.0
Pros: Staff addressed the noise effectively. Also, parking was very easy and convenient. Great location in Durango. Morning coffee.
Cons: Initial motor-like humming sound.
Excellent 9.0
Pros: Very typical of its past but feels new
Cons: The host in the restaurant was inflexible and inexperienced, we couldn’t come in 15 minutes early tho the restaurant was half empty. But otherwise very friendly, great food and great hotel!
Excellent 10.0
The room was just as stated in the description. Our room, The Durango, had a queen and a twin. The dresser had lots of space, and it had a nice sized closet. A coffee bar was set up every morning on every floor! If you stay here, walk around on every floor. Some rooms have plaques giving historical information about people that stayed in the room, like Louis D L'Amour. The people at the front desk had a lot of recommendations and information. Wonderful restaurants with walking distance. A small group of us really enjoyed our one night stay here. The rooms were clean with large bathrooms. The staff was very friendly and helpful. They have a nice bar and we had a great breakfast before checkout.
Excellent 10.0
Pros: The feeling of being in a time machine in a sense. Everything about this hotel just speaks history.
Cons: No complaints at all. Keep up the great work!
Okay 5.4
Cons: Room was very hot. I tried to cool it down but the thermostat was locked at set temperature. In all fairness , I could have called the front desk to ask if anything could have been done.
Excellent 9.4
Pros: Ambiance no
Cons: No complimentary breakfast
Excellent 8.0
Pros: Great hotel filled with beautiful antiques.
Cons: Parking was horrible
Excellent 8.0
Pros: Our stay at the Strater Hotel was very nice. We wanted a taste of the The West, and we certainly got it. I felt like I was staying in Miss Kitty's room! Great location.
Cons: The only thing I can say is I wish there were better pillows.
Excellent 10.0
Pros: Great location. Friendly and helpful staff.
Okay 5.4
Pros: Hotel is in a good location. There are some great restaurants and shops in the area.
Cons: There was no bellman available or bell cart available to help with our bags when we arrived. The furniture was dusty, wallpaper was starting to peal off the walls and ceiling. Thermostat was locked and we were not able to turn on the heater in the room. There was black mold in the grout on the floor. Ate in the restaurant/bar on property, food lacked flavor and was very greasy and not well prepared. On check out the elevator was not working so we had to haul our bags down three flights of stairs. My mom has had two knee surgeries and had some discomfort after the ordeal. Would not recommend this hotel.
Excellent 10.0
Pros: Enjoyed our stay at the Strater Hotel. Ideal location in downtown Durango! Our room was clean and comfortable.
Excellent 10.0
Pros: Decor, history, bar, room
Cons: Nothing
Historic Strater Hotel - Durango
Rated no. 4
8.6
Excellent 8.6
Based on 345 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
9.7
Overall
8.5
Overall 8.5 Excellent
Based on 693 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
9.7
Overall
8.5
Cleanliness
8.8
Comfort
8.5
Location
9.7
Services
8.3
Staff
8.9
Cleanliness
8.0
Comfort
4.0
Facilities
4.0
Location
10.0
Overall
6.0
Cleanliness
9.5
Comfort
9.0
Facilities
8.5
Location
9.0
Overall
9.0
Cleanliness
9.1
Comfort
8.9
Location
9.7
Overall
8.0
Services
8.4
Cleanliness
9.4
Comfort
9.1
Location
9.8
Services
9.0
Staff
9.3
Cleanliness
8.9
Comfort
8.6
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.7
Comfort
8.9
Location
9.4
Services
8.9
Staff
9.7

Excellent 8.0
Pros: The location of this hotel was ideal. Once we upgraded to a king suite, we thoroughly enjoyed ourselves. The bigger room with three windows was lovely and worth the extra $30.
Excellent 9.0
Pros: Location was great
Cons: Breakfast was a little skimpy
Good 6.0
Pros: People were lovely and very helpful
Cons: No windows in the room 😢 very claustrophobic
Okay 5.0
Cons: no a/c as advertised in their email. limited hot water for both shower and wash basin. no fruit as told to us by staff for morning.
Excellent 10.0
Pros: the property is beautiful, really comfortable room, and the staff was very friendly
Excellent 9.0
Pros: Kevin, the night manager, was fabulous and went above and beyond. The hotel is super charming and centrally located. Convenient parking right out back.
Cons: Could use more comfortable pillows!
Good 7.6
We booked not realizing it was a specific room. So 311 has a skylight over the bed which can not be darkened and no windows in the room. This was frustrating considering we were getting in early so we could get more rest. After hiking and being up early 5 days in a row, we were ready to sleep but found it hard with the skylight. We could also hear the train which was right next door. It didn’t keep us awake, but boy could we hear it. The brown carpet in the room lined very old and worn while the entire hotel needs some updating. Comfy bed and fairly quiet
Okay 4.0
Pros: historical aspects interesting. close to downtown.
Cons: Staff was friendly. Evidently, management doesn't talk to team. Daily housekeeping request did not happen. No replacement of amenities offered. NOT worth the money. Will not recommend and will not stay again. Railway whistle can be unnerving.
Excellent 8.0
Cons: The room was extremely hot. Was very hard to sleep.
Excellent 9.0
Pros: Great location, large clean room.
Cons: Hot water was an issue in the morning, as in there was none, unless I wanted to wait for unknown amount of time.
Excellent 8.0
Pros: Excellent location & historical character
Cons: The breakfast bar was limited & understocked. A waffle maker would have been nice. The inner rooms get hot (even in winter) & guests can neither control temperature nor crack a window.
Excellent 10.0
Pros: Antique touches throughout in a very clean and peaceful environment.
Cons: I liked everything!
Excellent 10.0
Pros: Location, plush robes, water and coffee in room, coffee and cookies in lobby, many sitting areas in lobby(all with great views)
Cons: The first night they put delicious chocolates in the room; so good with coffee. Then they ran out.
Okay 5.0
Pros: Description of room and location were not accurate, our room was suite but was not even attached to the actual general Palmer building.
Cons: 2 locations and we had to walk across a parking lot to get to breakfast. Kind of thought we should have been in just 1 building.
Excellent 10.0
Pros: Central location. Historic nature of the hotel
Excellent 8.8
Pros: The room was beautiful and well maintained. The hotel looked brand new, but from the late 1800s.
Cons: The elevator was also from the late 1800s and was barely big enough for two and luggage.
Excellent 8.0
Pros: Room was clean, old time feel, good room luxuries. Could have used a mini fridge in the room. Great location for the train and all the shops and restaurants in town.
Cons: No breakfast, or should I say super Small breakfast. Saw granola and yogurt and cereal, saddest hotel breakfast I've had in a long time.
Good 6.5
Pros: Old time feel and a great location
Cons: No window? No A/C, meant for a hot stuffy room.
General Palmer Hotel - Durango
Rated no. 5
8.5
Excellent 8.5
Based on 693 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.5
Facilities
9.3
Location
9.2
Overall
9.3
Overall 8.7 Excellent
Based on 45 reviews
Cleanliness
9.6
Comfort
9.5
Facilities
9.3
Location
9.2
Overall
9.3
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.6
Comfort
9.5
Location
9.3
Services
9.1
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.8
Comfort
9.3
Location
8.8
Services
9.0
Staff
9.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
8.3
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 9.0
Pros: The room set up was excellent providing plenty of connections for electronic devices.
Excellent 10.0
Pros: Third time we have stayed at this property. Is a great place and meets our expectations every theme.
Cons: Biscuits and gravey in the morn . Maybe just not available while we visited?
Excellent 10.0
Pros: The Breakfast was very nice. Good Food!
Excellent 8.0
Pros: Large extended stay room Breakfast was very good with enough selection Location was OK
Okay 5.0
Cons: Incredibly rude and condescending manager who repeatedly questioned if we were guests, inquiring our room number several times, complete with eye-rolling and aloof haughtiness when he was proven wrong. Super rude and uncomfortable.
Excellent 9.0
Pros: The ease of access and the genuinely homey atmosphere at this Residence Inn made our experience there really terrific. I should also mention the complimentary breakfasts were far better than we've had at other hotels.
Cons: Nothing.
Excellent 10.0
Pros: we stayed here for just one night after a week trip to a nice resort. nice room was more then i sexspected it had a full kitchen and a living room to watch TV, there was a nice clear water pool to shake the legs after a long drive. full breakfast also.
Cons: remodeling around hotel was going on, but actually it was not a problem with are stay.
Excellent 9.0
Pros: Staff was good, with reception. Clean rooms. Only parking a problem in the back which was closer to assigned room due to construction.
Cons: Construction work during stay.
Mediocre 3.0
Pros: Staff were nice and greeted me.
Cons: Breakfast wasn't that great taste wise. Elevator reeked a bit.
Good 6.0
Pros: Nice room that was very clean.
Cons: They wanted $75/nt. to allow our dog into the room versus $10/nt. at most hotels.
Excellent 10.0
Pros: Complete comfort and the full kitchen area
Residence Inn by Marriott Durango - Durango
Rated no. 6
8.7
Excellent 8.7
Based on 45 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Location
8.5
Overall
8.5
Overall 8.4 Excellent
Based on 1,068 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Location
8.5
Overall
8.5
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.8
Comfort
8.7
Location
8.5
Services
8.7
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
9.3
Cleanliness
9.1
Comfort
9.0
Location
8.5
Services
9.0
Staff
9.0
Cleanliness
9.1
Comfort
9.2
Location
8.7
Services
9.0
Staff
9.1
Cleanliness
8.8
Comfort
8.7
Facilities
6.0
Location
8.1
Overall
6.0
Cleanliness
9.4
Comfort
9.1
Location
8.6
Services
9.2
Staff
9.1

Excellent 9.0
Pros: Nice location
Excellent 8.0
Pros: Accessible room near handicapped parking! plus plus
Cons: A always bed was too high! Unable to sit on bed to dress or anything else. aesthetics over function! Pisses me off, but it is the norm until I find a place that does it right! then adios!
Excellent 10.0
Pros: All the staff were exceptional and friendly, great breakfast provided every morning.
Excellent 9.0
Pros: Friendly staff, comfortable beds, good breakfast, clean hotel
Cons: Nothing
Good 7.0
Pros: The staff was fantastic, Breakfast was great. Location was good.
Cons: Price was way to high, Extra fee for pets.
Excellent 9.0
Pros: The staff are very friendly and accommodating. Room was spacious and quiet. They had staff serve the breakfast items and I felt the all staff took the covid crisis seriously.
Cons: Unfortunately, I did find food trash in my room trash can and the nightstands had not been wiped clean. Fortunately I travel with Clorox wipes. The staff at front desk apologized. Other than that the room appeared clean!
Good 7.0
Pros: Pet friendly. Nice decor.
Cons: Pillows uncomfortable. Only one bar of soap given. Had to use same bar for sink and shower. Towels very thin.
Excellent 10.0
Pros: Clean great staff.
Cons: Nothing
Excellent 10.0
We loved this hotel! We used it as “home base” for our day trips to Telluride and Silverton and Ouray. All I cab say is WOW. Had a blast!
Excellent 10.0
Pros: Clean room and friendly staff.
Excellent 9.6
only thing i saw bad was that the pool was not clean. dark green water, but i am sure they can corrrect that with a good pool maintence person
Excellent 10.0
Pros: Staff
Cons: There was nothing.
Excellent 10.0
Pros: Friendly and welcoming staff that had no reason to know how much my family and I needed comfort, but gave it in every way anyway.
Cons: no.
Good 6.0
Pros: There was a pet fee which I was NOT aware of until I got home from trip and looked at my bank account. I'm from Texas and travel a LOT. The La Quintas in Texas do NOT charge pet fees. Then I call this Durango La Quinta and speak with the "supposed" GM.
Cons: TGM wd only tell me his name  and he was NOT ALLOWED to tgive his last name. I've spoken w many GMs about their properties and they were always HAPPY to tell me their last names. Shady.
Okay 5.0
Pros: The location was nice.
Cons: The walls were thin and a bit overpriced for a suite.
Good 7.0
Cons: Didn’t think it was overly clean. We had to wipe off the night stands as they had sticky stuff left on them. The bathroom wasn’t as clean at it should have been. I left the tag on the door to be cleaned, at least vacuumed b
Excellent 9.0
Pros: La Quinta is such a life-saver. After a few hours nightmare at Springhill suite, I finally moved out cancelling my stay at Springhill suite (without any refund!!!). And La Quinta just mend my broken heart. Thank you La Quinta!
Excellent 9.0
Pros: Very clean & comfortable room!
Cons: Location wasn’t walkable to downtown area.
Excellent 10.0
Pros: Comfortable beds , clean room and great breakfast!!! Friendly staff!!!
Cons: No was excellent
Excellent 10.0
Pros: Great location. Covid19 practices in effect.
Cons: Breakfast was cold.
Excellent 10.0
Pros: Very nice hotel with beautiful quiet room
Cons: Only one person making breakfast for everyone.
Excellent 10.0
Pros: Friendliness, clean
Good 7.0
Pros: 24 hour coffee and beds were comfortable. Room was roomy
Cons: No breakfast buffet or hot tub. Room and hallway had pet-odor and smelled of dog.
Mediocre 2.0
Pros: Can't think of one thing
Cons: DIRTY. Rock hard bed and pillows.
Mediocre 2.0
Pros: Hotel was clean. Staff friendly.
Cons: Loud location, no hot water, like warm at best. Due to Covid 19, served brown bag breakfast. No coffee in room. Staff member gave us coffee at desk. Handled cup and lid without gloves or sanitizing hands.
Mediocre 3.0
Pros: New, clean, and very nice employees. Great location.
Cons: There is a dark element surrounding this hotel. Durango has a very serious meth problem and this location has dark elements surrounding the grounds. Did not feel safe to us. It is tragic. EDC recommend extra clips. It seemed kind of like the purge to
Poor 1.0
Cons: No shampoo No coffee No breakfast
Okay 4.0
Pros: The location. It's right next to the beautiful river.
Cons: Our room wasn't ready. There were no trash bags in the waste baskets. The bed spread we dirty. There was no soap in the restroom. There were stains on the walls. The trash cans all the way around the hotel were full and had trash all around the trash.
Good 6.0
Pros: Our room was clean and staff was friendly our dog was very accepted
Cons: Our room was above the lobby doors and they slid opened and closed all night and all morning couldn’t sleep past 530am it was kinda awful Room 238
Good 7.0
Pros: The rooms were set up very nicely. Very spacious.
Cons: The hotel wasn't as clean as it could have been.
Excellent 8.4
The staff was not friendly and does not greet anybody anywhere in the building, my partner went down to go get the breakfast go bag but was told to come back in 10 minutes. She left and came down again later but it was still not ready, saw other guest also asking and were told to come back later also. This was around 8 am and she didnt get the go bag till 45 minutes later which was just a apple and a bag of mini muffins. It took 45 minutes for the attendant to put a apple and a bag of mini muffins in a brown bag. Will never stay here again
Good 7.0
Pros: Full hot breakfast. They let us check in early. Staff had recommendations for call out for food when we looked at their store.
Cons: A dog barked a lot in a room and this did not seem to addressed by the hotel staff. It seems the dog owners left the dog in the room unattended. The room had a refrig and microwave. I would have liked the refrigerator better if it also had a freezer.
Excellent 10.0
Pros: We can always count on LaQuinta to be clean and dog friendly without pet fees. Love them.
Excellent 9.7
Pros: I observed someone suspiciously looking into the bed of my truck and very closely inspecting the contents inside my cab. Upon reporting this to Adam, GM, he lookeked into video recordings and later reported to me that he asked what he thought he was doing. "Oh dude, I was just looking." Adam says, if you want to look at something, do it from a distance" Adam took a good principal to work,keep away from others' property.
Cons: No bar & grill at the mall close by
Okay 4.0
Pros: New hotel, clean, nice room
Cons: Upon checking in, I was given a room on the third floor... when I got to my room, someone else was already occupying it, which was awkward. So I went back to the front desk and they tried again... I was given room #240 (the front desk agent said, "THIS time I double checked it and I know that no one else is in this new room")... nice to know. Room #240 is directly above the lobby/front entrance. The front entrance has two sets of sliding glass doors that are directly beneath part of the room. As such, the room is extremely loud every single time these doors open. When I was laying there trying to sleep, it sounds like someone is inside the room, opening a sliding glass door twice in a row. It nearly vibrates the floor. This room should never be used for guests due to this noise problem. I would have asked to switch rooms, but by the time I went to bed and realized the noise, about 10pm, I was too tired and it was too late for me to pack everything up, move, etc. I thought that maybe I could get over it and fall asleep anyway. Managed to drown out the noise with the television at first, but then later the noise woke me up over and over all night. I ended up with a terrible nights sleep and just getting out of there early in the morning because I couldn't sleep.
La Quinta Inn & Suites by Wyndham Durango - Durango
Rated no. 7
8.4
Excellent 8.4
Based on 1,068 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.5
Facilities
8.2
Food
0.0
Location
9.3
Overall 8.2 Excellent
Based on 594 reviews
Cleanliness
8.7
Comfort
8.5
Facilities
8.2
Food
0.0
Location
9.3
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.5
Comfort
8.3
Location
9.2
Services
8.1
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.6
Comfort
6.6
Facilities
7.2
Food
0.0
Location
8.0
Cleanliness
8.7
Comfort
8.5
Location
9.3
Services
8.2
Staff
8.9
Cleanliness
8.9
Comfort
8.7
Location
9.3
Services
8.4
Staff
9.3
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
8.3
Comfort
8.4
Location
9.2
Services
8.4
Staff
8.9

Good 6.0
Pros: Location
Cons: Bugs in our first room . Like in the bed, lamp shades, headboard, walls and ceiling.
Good 6.0
Pros: Good location to downtown and the interstate. The staff was nice. The breakfast was ok and the happy hour was a nice surprise. Wish they did one free non-alcoholic drinks for the kids though! Pet friendly was a great option.
Cons: Rooms were small. The hotel was clean, but could use a renovation - it was dark. Wish there was a larger green space for pets. Wish there was food with the happy hour.
Excellent 10.0
Pros: This is an older hotel, but I love the 70's/80s vibe and its still very clean even though it is getting older. The king room was fantastic and loved that the rooms surround the pool. Location was perfect! Didn't need to circle around looking for a place to park to enjoy the downtown area.
Excellent 8.0
Pros: Breakfast was good. Free drinks were good.
Cons: There were bunch little bugs all over . Spots on mirror and TV wouldn't work but did get someone down to get a new remote working
Excellent 10.0
Pros: location, relaxing atmosphere, included amenities, breakfast and after 5 drinks. the staff, from front desk to housekeeping offered friendly, immediate attention to any request. this was our second stay and when we go back it will be our NEXT stay !!
Cons: I honestly cannot think of one thing we did not like about best western rio.
Excellent 10.0
Pros: I loved the location of the property it was a couple blocks from the train station and very comfortable we loved the pool and happy hour was a blast.
Good 6.0
Pros: Location and free parking, close to downtown. Primary reason for tolerating shortcomings.
Cons: Sign in room alerting to staff shortage=problems. Room was not cleaned one day & had to ask the next day for cleaning. Microwave did not work. Breakfast=poor.
Excellent 10.0
Pros: Location to downtown.
Cons: The free breakfast was very bad. Needs serious improvement.
Mediocre 3.0
Pros: Location Free drinks
Cons: Very small room Noisy from pool activities
Excellent 9.0
Pros: The room was beyond my expectations. Large, amenities, and a balcony. It was a wonderful experience
Cons: My only complaint was the continental breakfast and the flimsy towels.
Good 6.0
Pros: The location is great.
Cons: The breakfast was not hot, and there was only coffee and packaged pastries. We had a light burn out and called in the front desk to have it replaced while we were out for 8 hours. It was not fixed, we called again to get it replaced while we were there.
Good 7.0
Pros: Location.
Cons: Due to medical issues, I am unable to eat bread products. The breakfast only included items such as muffins, bagels, etc. The one orange that I tried to eat for breakfast was so unripe that I couldn¿t even peel it.
Excellent 10.0
Pros: location was great with an atrium pool!
Poor 1.0
Pros: Hot tub
Cons: Breakfast was a joke
Excellent 10.0
Pros: Excellent location. Very clean. Great front desk staff.
Cons: No
Excellent 10.0
Pros: The inside pool and jacuzzi. Staff very helpful.
Cons: No
Okay 5.0
Pros: Location.
Cons: SUPER thin walls. This was even worse because there was a dog in the room next to me that would not stop yipping and the owners made no effort to stop it. I could tell because I heard every time they spoke.
Excellent 10.0
Pros: This hotel is in a great location. It is a couple blocks from the Durango-Silverton train station and very close to the downtown shops and restaurants. The room was spacious and clean and the staff were very friendly.
Cons: No negatives.
Excellent 8.0
Pros: the guy behind the desk was very helpful and told me of a cool speakeasy.
Cons: not really
Excellent 8.0
Pros: Friendly staff and good location.
Cons: Pretty lame grab and go "breakfast" vs. a closed breakfast room. Covid super sensitivity hurts the experience a lot! Parking experience was sub par. I know space is a premium, but difficult to find a space.
Good 7.0
Pros: Amenities still being offered, despite covid.
Cons: the night audit, has a long way to go regarding customer service and satisfaction. Not helpful, very snippy and condescending when checking in .
Excellent 8.0
Pros: We loved the balcony view to the train station.
Cons: The drain to the bathtub took forever to go down. So we were showering with water up to our ankles because it was clogged or something.
Excellent 8.0
Pros: Host was great in waiving the unknown fee for pets. Almost went elsewhere, but host made it work out
Cons: Booking did not describe a pet fee in addition to room rate. Seems if its advertised as a Pet Friendly room that would be included.
Mediocre 3.0
Pros: Location
Cons: Airport shuttle doesn’t start till 7 am, if you have an early flight you have to take a taxi and it will cost $50. The air conditioner never follows the room and ran straight for the 2 days we were there. I would not stay at this property
Okay 5.0
Pros: Location. Beds were comfortable. Refrigerator in room.
Cons: The man working at the front desk was unprofessional and rude. Complained about internet sites booking pet rooms to a co-worker in front of us. Arguing with co-worker in front of us. It put us off and made us feel guilty and uncomfortable.
Excellent 8.0
We always stay here because of the convenient location. But the air conditioners each time (in each room) have been loud. The happy hour is nice + breakfast, but not available during Covid scare.
Mediocre 3.0
Pros: Rooms inside the building are clean and well maintained. Maintenance in rooms accessed outside the building have not been maintained. I had a room with a broken toilet seat. Called to have it replaced and maintenance did not see the problem with the seat.
Cons: Staff were friendly and helpful.
Excellent 9.7
Pros: Enjoyed our stay. At the Rio grande inn.. Was late getting to happy hour but we were served. Nice location to downtown Durango walking distance to everything.
Excellent 10.0
Pros: Great staff, within walking distance of everything awesome.
Excellent 9.3
Pros: Breakfast was great and the staff was very nice.
Cons: Loud people at the pool late at night.
Best Western Plus Rio Grande Inn - Durango
Rated no. 8
8.2
Excellent 8.2
Based on 594 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
7.3
Location
8.4
Overall
8.1
Overall 8.2 Excellent
Based on 338 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
7.3
Location
8.4
Overall
8.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.4
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
8.5
Comfort
8.6
Location
8.1
Services
8.2
Staff
8.1
Cleanliness
7.9
Comfort
8.2
Location
8.0
Services
7.7
Staff
8.3
Cleanliness
8.7
Comfort
8.8
Location
8.5
Services
8.8
Staff
9.2
Cleanliness
8.8
Comfort
8.5
Location
8.3
Services
7.8
Staff
8.3

Excellent 9.0
Pros: The facilities were nice.
Cons: That there was no breakfast included.
Excellent 10.0
Pros: Upon check in hotel employee was very informative and knowledgeable. The room was very clean. The location was perfect. Not right in the middle of the hustle and bustle of downtown, but less than 5 minute drive. Highly recommend.
Good 6.0
Pros: Major major complaint. No breakfast was served. I would or stay here again because of this. We stayed at 5 different HIE during Two week trip and this location was o Ly one not serving breakfast
Cons: No coffee during day. Only morning
Okay 4.0
Pros: Staff was wonderful and followed up appropriately. Bar was extremely understaffed. The female manager is wonderful And has exceptional customer service. Very friendly and caring with the employees and guests.
Cons: Not clean at all. No extra clean up after dog rooms¿just normal vacuum.
Mediocre 3.0
Pros: Location is great in relation to downtown Durango. There was a restaurant on site and the food was good.
Cons: Very noisy stretch of road, loud construction going on on property, room not well insulated from noise, bed was very uncomfortable and they need to invest in some decent blankets for the bed.
Excellent 8.0
Pros: Room size Fitness room Location
Cons: Parking lot Construction Bathroom door Lighting system
Okay 5.0
Pros: Clean , coffee
Cons: Loud at night . Staff DID NOTHING about it . Staff had no answers to any question .
Excellent 8.0
Pros: Ease of access to downtown.
Cons: No breakfast. Parking lot tore up.
Okay 5.0
Cons: No ice on the floor we were on .
Excellent 8.0
Pros: Hotel and room were clean. Room was large and suitable for the number of days we planned. CJ in the restaurant was very personable, he really did a great job in making all guests feel welcome.
Cons: Front desk staff. Shortage of help, rooms not ready till long after check-in time.
Mediocre 3.0
Pros: The location.
Cons: I expected that a hotel of this rating would have soft water. Not the case, it was super hard water. The entry door to our room was broken. The wood holding the top hinge was split so the door sagged. Had to slam the door to shut it. No recommendation.
Excellent 10.0
Pros: We had a great stay at Holiday Inn Durango.Very clean. So much to do & see. The burger restaurant attached to the hotel was very good. The burgers tasted like it was done at a backyard BBQ. Delicious.
Cons: The signage at the driveway could be bigger.
Good 7.0
Pros: Clean and comfortable room. Was able to access the building from a side entrance and bring my dog up and down the stairs rather than through the lobby and elevator which was convenient. Free parking.
Cons: Restaurant was closed due to staffing issue so has to find another late night dinner option in town.
Mediocre 3.0
Pros: Good location
Cons: No breakfast as advertised, unfriendly staff, no water in fitness room.
Okay 4.0
Pros: Nothing stands out as exceptional.
Cons: Horrible breakfast buffet. Inadequate staffing. Pool not working. Entire hotel under construction.
Excellent 8.0
Cons: Price. Over priced for a holiday inn
Okay 5.0
Pros: Very clean and comfortable rooms.
Cons: No breakfast served though it stated it on their website. It was the only hotel on our trip that did not provide breakfast as stated due to staffing or COVID. The price was very high considering.
Excellent 10.0
Pros: Clean and comfortable room and hotel. Excellent location -- within walking distance to the river and downtown Durango.
Excellent 10.0
Pros: The staff
Cons: The hotel was experiencing a staff shortage so service was a bit spotty.
Excellent 10.0
Pros: Very clean, friendly staff
Mediocre 3.0
Pros: Room was nice and clean
Cons: Front desk offered King size bed. However, it was not until I returned in the evening that I realized the first floor room was on the other side of the elevator! Thumping and bumping All night long. Location was across busy highway from town.
Excellent 10.0
Pros: Staff was amazing! Room was excellent
Poor 1.0
Pros: Nothing
Cons: There was no hot water, was barely warm enough to shower, the hard water crust around the 1970¿s glass sliding doors which were out of track gave wife major anxiety. The bathroom door was swollen like it had water damage.There is no complimentary break
Okay 4.0
Pros: The first young man that checked us in was great. He did a good job. Could not find anyone to help us after that.
Cons: Staff not present when needed. Also, put a very large family above on the second night there and it sounded like they were conducting a three ring circus. Outside there was a lot of trash that needed to be picked up.
Mediocre 3.0
Pros: Location
Cons: Staff was not polite or helpful
Poor 1.0
Pros: Friendly staff
Cons: The dog next door was barking and the issue was not addressed in a timely manner.
Poor 1.0
Pros: That we only stayed one night
Cons: Stinky bathrooms Pokey beds
Poor 1.0
Cons: Coffee is not 24/7 Breakfast was a banana. Staff is hard to find. Poor customer service. Would have let my pet inside but it was 75$ no refund.
Okay 5.0
Pros: Location is central, but the driveway is dangerous and hard to find with out good signs and lots of overgrown vegetation obscuring the driveway
Cons: Hotel was dirty. The windows were so dirty can not see out. What should be pretty is dirty. The elevators never felt liked they were clean. Staff would take there masks off and chat close together when guests were not around.
Mediocre 3.0
Pros: The night staff was amazing, as was the one member of h we chatted with. Everyone else was just rude
Cons: The majority of the staff was rude; they had minimal variety of  their grab and go meals; the laundry facility we used was disgustingly filthy. Housekeeping came in to clean it for us before we used it because it was so gross.
Mediocre 2.0
Pros: Not a lot friendly staff, that’s about it.
Cons: Let’s see rotting milk behind curtains, impossible to get a airport shuttle which is advertised, the fact is like 25 miles from Airport and I had to hitchhike because of this and no local transp. Oh yeah despite the fact I was still charged by Them
Mediocre 3.0
Pros: It was easy to find.
Cons: The hot water was lousy. The only reason why I had enough hot water was because they was 10 min. tops. That was with it truned all the way up. Not anything like other hotels I have stayed from this chain.
Excellent 10.0
We have remained here two times presently over the final nine months whereas going by Durango for fun and trade. The staff is the most elevated quality. I didn't take the time final we came to take off a survey but I ought to have since that visit was fair as astounding as this visit. A Really cheerful and warm staff at the front work area is continuously magnificently obliging no matter what your needs are and I am exceptionally tall upkeep and have never had a issue with them giving me everything I think I need indeed in case I do not truly require it. The breakfast is completely scrumptious and the dinner we attempted for the primary time was astounding. The lodging is inconceivably clean and the stopping parcel too. We cleared out our trailer there with all of our mountain bicycles and paddle sheets on it and never had an issue. We brought our canine this time and the room with the overhang for her to observe individuals go by was brilliant. I have remained at a few inns here counting the Doubletree which is pleasant since it is on the stream but they were not nearly as kind and accommodating as the Holiday Inn and Suites, it is the only place we will stay now.
Excellent 10.0
We booked the Best Western online when traveling with a dog. We remained one night and it was not great. I called to see in case the Holiday Hotel express had any vacancies and they did, but they would not provide me with a break on the cost from their central reservations in God knows where. I drove over and they had no problem matching the Most excellent Western's cost. This can be the leading looking inn in Durango and the front work area are the most delightful individuals! They would twist over in reverse for us. Indeed gave our puppy treats, and when she turned up her nose the front desk lady said she would bring in a few ways better treats another day. And did! The room was twice the measure of the old run down the room at the Leading Western and it had a chimney and was at the conclusion of the lobby, so you listened to NOTHING! Best room within the world for a puppy. They didn't have a complimentary breakfast, but they do have a great eatery and are near to the downtown where there are numerous alternatives.
Mediocre 2.0
Pros: Mark at the front desk was very nice. Location wasn't too bad. There wasn't very much else that was good.
Cons: We stayed memorial weekend and Friday when we checked in and got ready to go to bed I pulled the covers back to get in bed and there were stains on the sheets. For 3 days never got the sheets changed until the 3 time/ day I complained. This was the worst hotel I’ve ever been in. They said I would be compensated but that never happened. I paid $200 a night. They did give a 2 free drinks and free breakfast. What a joke!!!!
Good 7.0
Cons: Air conditioning was so loud we had to shut it off and sweat all night. I'd rather have Hol Inn Express with free breakfast.
Mediocre 3.0
Pros: Free breakfast
Cons: It took an hour and fifteen minutes to check in and the Queen room that I bought was not availble
Good 6.0
Pros: Front staff and housekeeping were super friendly and helpful. Plenty of space between beds and furniture. Comfy desk chair.
Cons: Windows only have sheers on the mountain side, which is fine for people who like nightlights but not great for people who prefer a darker room. If door to bathroom is open, room door is blocked
Good 6.5
The hotel location is close to the city of Durango where you can even have a short walk if you want. The bed was cozy, because they have fireplace in the room and the view in the balcony is one of a cliff in Durango. The staffs were very courteous. Their breakfast was served at the pub bar and grill attached to the hotel. It was a cool experienced. And the thing is, this hotel is not expensive at all. I would recommend this to anyone. The sofa smells like a dog. A little maintenance in each room everyday will improve its amenities. Although overall, I would still choose this hotel on my return to Durango.
Mediocre 3.0
Pros: The room looked nice.
Cons: No breakfast provides in the morning. You have to pay for it. The room that I was the sign was right next-door to the maids closet and I was woke up at 8 o’clock with the maid crashing a cart through the next door wall where the headboard was.
Excellent 8.5
I have visited this hotel with my friends and love the overall environment of the Hotel. The rooms were net and clean and comfortable.The Hotel is located in an Convenient location and has clean property. Some of the rooms have covered outdoor space. The overall services are worth visiting. I would love to visit this Hotel again with my family and friends. One thing that was a little bit disturbing was the noisy environment. As the Hotel is located in between market so the overall environment is quite noisy.
Okay 4.0
Pros: It was nice having the restaurant in hotel. Hotel was clean. Staff, waitress/waiter were friendly and professional.
Cons: Bartender had no personality and kept disappearing. Couldn't mix drinks well at all. We had to call front desk 3 times because the people above us were stomping on the floor. Apparently they had a dog. Finally stopped about 12:30 but started again at 3:3
Mediocre 3.0
Pros: The size of the room
Cons: The staff was very unaccomodating. Any question or request seemed like an inconvenience. We did not feel welcomed or like guests at all. The valet and lobby host were both poor examples of people in the service industry
Okay 5.0
Pros: Location
Cons: Breakfast not included. Restaurant staff very slow and inattentive
Good 7.0
Pros: Nice, clean and large room
Good 7.0
Pros: Comfortable bed, clean, free coffee (not just the machine in the room)
Cons: We were on the bottom floor and it sounded like the people above us we're going to come crashing through
Excellent 9.4
Pros: Nice new hotel. Very clean and well kept
Holiday Inn Hotel & Suites Durango Central, An IHG Hotel - Durango
Rated no. 9
8.2
Excellent 8.2
Based on 338 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.3
Facilities
8.7
Food
0.0
Location
8.5
Overall 8.1 Excellent
Based on 1,429 reviews
Cleanliness
8.2
Comfort
8.3
Facilities
8.7
Food
0.0
Location
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.1
Comfort
9.1
Facilities
9.1
Location
8.8
Overall
9.1
Cleanliness
8.2
Comfort
8.4
Location
8.6
Services
8.2
Staff
8.7
Cleanliness
9.1
Comfort
9.4
Facilities
8.2
Location
7.7
Overall
9.1
Cleanliness
9.0
Comfort
5.0
Facilities
10.0
Food
0.0
Location
9.0
Cleanliness
8.1
Comfort
8.2
Location
8.5
Services
8.0
Staff
8.5
Cleanliness
8.3
Comfort
8.4
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.3
Comfort
8.5
Facilities
8.2
Location
8.5
Overall
8.3
Cleanliness
8.0
Comfort
8.5
Location
8.5
Services
8.1
Staff
8.5

Good 7.0
Pros: Property location was excellent and room size very adequate. Provided breakfast had good variety of items.
Cons: Property lacked areas of detailed cleaning and routine maintenance but was generally well kept.
Good 7.0
Pros: Clean and easy access to highway
Cons: Thin towels and blankets .
Good 7.0
Pros: Easy to book and find.
Cons: No hot breakfast
Excellent 8.0
Pros: Room was clean.
Cons: Bathroom had a musty smell
Excellent 10.0
Pros: The price at the time when I could have booked the same price at a more elite place to stay.
Cons: I have stayed at this establishment before and like the service and rooms that I've stayed in when I come to visit the area.
Good 6.0
Pros: It was in Durango, so the location was good enough. We did have to drive to the main street and the train station. Guessing it was priced high because it was in Durango. Our Airbnb in Ignacio was MUCH nicer and a better price.
Cons: The price was over $200 for one night, yet the rug was dirty, the shower floor was dirty and brown, and the rest of the hotel was pretty basic. Just overpriced and not a great place.
Excellent 10.0
Pros: Clean. Actually only room available that nite in town.
Cons: Over priced
Excellent 10.0
Pros: Cleanliness and location. The hotel had everything you needed and the laundry facility was a blessing when you¿d been out backpacking all week. Great service and coffee.
Excellent 9.0
Pros: Location
Excellent 8.0
Pros: big room &free breakfast
Cons: location
Mediocre 2.0
Pros: Location
Cons: Room key did not work twice. hotel employee at front desk thought it was funny and did a sneer. Never apologized.
Excellent 10.0
Pros: Conveniently located
Okay 5.0
Cons: Hotel randomly charged my credit card $1.70 when nothing was purchased. Seems like a scam they hope people don¿t notice.
Good 6.0
Pros: Location and proximity to areas we planned to visit.
Cons: Outside smoking area too close to the building access and cannot avoid walking through smoke entering building. Bathroom tub & wall needs replacing & shower curtain smell was sour, making bathroom smell like urine. For the price paid, we expected better.
Excellent 9.0
Pros: After staying in Farmington the night before it was a huge upgrade in quality.
Cons: My room had a musty smell upon check-in.
Okay 5.0
Pros: Comfortable
Cons: You have to walk up stairs to get to 2nd floor, which is hard to do with kids. Staff was not friendly. Breakfast was to go only and it seemed like they expected tips.
Excellent 8.0
Pros: Nice hotel and staff. Location is great.
Cons: Older hotel with some improvements so expect everything dated.
Excellent 8.0
Pros: Very clean and up to date hotel. Not much for options at breakfast but the cereal was good. LOL
Poor 1.0
Pros: Nothing. Had to leave right away because it was filthy and the night shift person on duty was rude, disrespectful and unwilling to address the filthiness of the bathroom. The hotel also had a horrible, disgusting smell in the hallways.
Cons: All was bad.
Okay 4.0
Cons: Tub would not drain, was filthy, towels had holes.
Mediocre 3.0
Pros: The staff were friendly
Cons: The bed sheets/pillows were dirty and the room smelt like a men¿s locker room.
Excellent 10.0
Pros: Great room - clean, comfortable bed, great A/C system.
Cons: No hot tub; a hot tub would've "made up for" the very small pool.
Poor 1.0
Pros: Nothing
Cons: This hotel is filthy dirty? Towels were gray instead of white; dingy, wrinkled bed linen; soiled refrigerator/freezer; thoroughly disgusting bottom of bathtub that didn¿t drain & stinky shower curtain! Extremely disappointed! Will NOT stay here again!!
Okay 4.0
Cons: Charging 1.5usd as fee for safe box insurance (even though reimbursed after I asked), room was not clean, there was a socks near bed, sheets were crumpled. Hairdryer not working.
Excellent 10.0
Pros: Great accommodations! Nice continental breakfast !
Okay 4.0
Cons: Did not enforce the no smoking rule. Entire third floor smelled of weed.
Good 6.0
Pros: Clean, quiet spacious room with friendly staff
Cons: The staff told us that there would be a full continental breakfast but we were presented with one individual packet of cereal, some oatmeal packets, yogurt and juice. Staff said it was a covid restriction.
Poor 1.0
Pros: My neighbors were fighting all night long, when I called the front desk they did little about it. The fighting occurred both nights.
Cons: It was a bit run down
Mediocre 3.0
Pros: free parking & free internet
Cons: It was not clean, found dirty underwear in the bed during the night.
Good 6.0
Pros: Good location, shops close by
Cons: Hotel was dirty. Lack or maintenance. Clogged sinks, shower head leaked, general cleaning poor.
Poor 1.0
Pros: Staff
Cons: Room was not clean. Especially with COVID around, who knows who was in the room before us.
Good 6.0
Pros: It was very clean and the staff was nice but seem to helicopter me quite a bit when I give somewhere to get away it's to get away from all the hustle and bustle
Okay 5.0
Pros: Nothing
Cons: Barking dog across hallway.
Poor 1.0
Pros: not much
Cons: It was run down and dirty. Will not stay at choice hotels again Didn't feel any extra precautions were taken i. lieu of covid.
Okay 5.0
Pros: It was just average, nothing outstanding
Cons: The first thing I saw walking into the bathroom was a wad of hair in an I flushed toilet and long black hairs in the tub and on the floor. There was a fire evacuation, a staff member led us outside but he disappeared and we found ourselves locked in the
Poor 1.0
Pros: Nothing. From the moment I walked in the experience was horrible. Front desk manager needs to find another profession. Horrible customer service. Room was dingy and poorly remodeled. Walls were so thin we could hear everything around us.
Cons: Unwelcoming Customer service.Room was Poorly remodeled. Thin walls, we couldn't get any sleep. Complimentary shampoo/soap were extremely cheap. Breakfast was a disgrace. Definitely not worth the price we paid. This place is a 2 star hotel at the most!.
Good 7.0
Pros: Location and price
Cons: We stayed here twice during our honeymoon. One room we were given had dirty marks all over the mirrors but the y quickly gave us another room. Concerned to see one of the housekeepers was not wearing a mask while cleaning - despite state covid laws.
Mediocre 2.0
Pros: Location
Cons: Room was stinky, beds are small, staff was rude the entire time, NO towels - overall a BAD experience..!! I’ll never be back at this place and I’ll defiantly NOT recommend it to anyone
Excellent 8.0
I think in the middle of the coronavirus situation, the woman behind the counter should be wearing a mask, especially when they are requiring anybody coming in to where I last.
Poor 1.0
Pros: Nothing
Cons: Lots of construction workers and shady characters staying at this hotel.
Mediocre 3.0
Pros: Location and elevator worked. Cheap rate for pets.
Cons: There was an opened, half-full beer bottle in our room. They switched rooms. The second had oily spots on the furniture and an oily handprint on the headboard. The towels were 1 Star quality. The smoke detector went off twice for no reason.
Good 6.0
Cons: Smell of cow areas.
Poor 1.0
Pros: THIS IS A DUMP
Cons: NO WIFI NO LEGITIMATE INDOOR POOL FOOD WAS DISGUSTING COFFEE SUCKED CUSTOMER SERVICE TERRIBLE NO HEAT IN PARTS OF THE HOTEL DRYER DOESN'T DRY CLOTHES
Good 7.0
Pros: Affordably priced.
Cons: Could use a larger dining and gathering area.
Good 7.0
Pros: The motel is at a good location by the main highway. Shopping is close by as well as eateries. The staff is very helpful and answers your questions the best they know how the amenities are fabulous even though it was during the winter seasons.
Cons: No
Good 6.0
Cons: Breakfast
Okay 5.0
Pros: Staff was helpful.
Cons: Room needed a deep cleaning. Tiny fitness room. Average breakfast.
Okay 5.0
Pros: The front desk staff were courteous and helpful. Breakfast was adequate. The room was spacious. The guest laundry was inexpensive.
Cons: The beds had microfiber sheets (I prefer cotton). Please include this information in the description. I must have had the dog room because there was hair on one of the beds and all the bathroom, and I did not have a dog with me. The room smelled musty.
Okay 4.0
Cons: More of a 2 star experience. Dated. Thin walls—neighbor’s tv was so loud that we could hear everything.
Poor 1.0
Cons: Thin walls where you can hear the TV from the room next door. Staff called me in the middle of he night while I was sleeping and woke me up. Could not get back to bed.
Mediocre 3.0
Pros: It was near the class I was taking.
Cons: It was not clean! Corners were not clean. Bathtub was not clean. Luggage carriers are large and cumbersome, hard to manage for a 74 year old lady.
Poor 1.0
Pros: I got free breakfast bc the cable went out
Cons: Don't stay here
Excellent 10.0
Pros: clean
Excellent 9.1
Pros: Well kept, clean, modern
Cons: Nothing
Excellent 10.0
Pros: Great location, friendly staff, free WiFi and breakfast. Business center, heated pool and fitness center
Excellent 8.0
Pros: The swimming pool.
Cons: The swimming pool too small.
Good 7.7
Pros: Clean, mostly comfortable...I have a bad back so I am always a little bit to a lot uncomfortable after hotel beds. This was better than most.
Cons: Had issues with computers in business center and response from staff was slow.
Excellent 8.0
Pros: Location was good, but not great. Very nice room. Comfortable!
Cons: Expensive for what you got.
Excellent 10.0
Pros: The lady at the desk was very friendly and helpful.
Cons: Nothing
Good 6.0
Pros: Convenient location, excellent staff
Cons: Dated facility with worn furniture; over priced for the offering
Excellent 9.1
Pros: Guest services were very friendly and helpful. The room was very nice. Clean, quiet, comfortable bed and pillows. Had a coffee maker, microwave and fridge. Also had a nice business room.
Cons: The workout room was small and stuffy.
Excellent 8.0
Pros: Love the beds and the whole room was nice.
Cons: Breakfast was supposed to start at 6:30. Breakfast was always late. The poor broken armed boy that was handling the breakfast was worthless as a one armed boy can be.
Good 7.1
Pros: Value for price.
Cons: N/A
Comfort Inn & Suites Durango - Durango
Rated no. 10
8.1
Excellent 8.1
Based on 1,429 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
8.0
Location
9.2
Overall
7.4
Overall 8.0 Excellent
Based on 831 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
8.0
Location
9.2
Overall
7.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.3
Comfort
8.2
Location
9.2
Services
7.7
Staff
8.6
Cleanliness
6.0
Comfort
4.0
Facilities
6.0
Location
7.0
Overall
5.0
Cleanliness
8.4
Comfort
7.7
Facilities
8.0
Location
8.8
Overall
7.8
Cleanliness
8.2
Comfort
8.2
Location
9.2
Overall
5.0
Services
7.6
Cleanliness
8.4
Comfort
8.3
Facilities
8.5
Location
9.3
Overall
8.0
Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
7.9
Comfort
8.0
Location
8.7
Services
7.9
Staff
8.6

Poor 1.0
Cons: We had a two night stay and were informed on arrival that the hotel had been sold and we could stay one night but we needed to leave early in the morning and find another place to stay. We had no advance notice that this was the case so we were left to find an alternative with no advance and rooms in Durango were sold out so we had to cancel some excursions and leave Durango.
Okay 4.0
Pros: Location
Cons: Ice machines didn’t work and no effort was made to repair any of the 3 machines. The phone didn’t work. Again, no effort was made to repair We stayed for 2 nights and would not stay there again
Okay 5.2
Durango has gone the way of every other Colorado town. This hotel has changed owners since I moved out of Durango, and probably hasn't been updated since then. It's located next to downtown, and you get the constant traffic flow going down Camino Del Rio. The room was shabby and dingy with not quite queen-sized beds, the pool facilities are unremarkable. The price does not reflect what you get and it's just extortion at this point. There isn't even a basic fridge or microwave in the room. The staff was not very friendly and couldn't even explain what the extra charges were on my bill when I checked in. Apparently there is an additional deposit, but they didn't even know that.
Poor 1.0
Pros: The Location was nice had we been able to stay there.
Cons: The hotel was sold the day after we arrived. We planned to stay 3 nights, but we're forced to leave and find another hotel for the other 2 nights. No compensation, no compassion.
Excellent 8.0
Pros: Close to down town
Cons: Sign that was posted said 12pm and house keeping kept knocking on door
Good 6.0
Pros: The location in town and the room rate. Easy access to downtown area and river walk.
Cons: Bed was hard as a rock; ice machines were not working; no mini fridge in room; and jacuzzi pool did not have bubbles working. One of the bedsheets had a spot stain when we arrived.
Okay 5.0
Pros: Location excellent! Close to the train.
Cons: Couldn’t darken the room. Bathroom had no fan. Shower leaked all over the slippery floor.
Okay 5.0
Cons: No ice in any ice machine
Excellent 10.0
Pros: Just two short blocks to middle of historical Durango. Liked the courtyard, Pool was good for young kids. Rooms were clean and comfortable.
Cons: River view is across parking lot, but not bad.
Good 6.0
Pros: Location
Cons: Furnishings were old, room needed some maintenance. WiFi was very slow. Grounds were not well kept.
Excellent 8.0
Pros: Location is wonderful!
Cons: Our AC didn¿t work so room wasn¿t cool to sleep in¿.hotel said we would be discounted but didn¿t show on our emailed bill
Excellent 10.0
Pros: It¿s close proximity to Main Street and the river
Excellent 10.0
Pros: Location
Cons: No soap
Excellent 10.0
Pros: Convenient location
Good 6.0
Pros: Location to my activities
Cons: Blackout curtains had holes in them. The toilet backed up, ewwww, gross..... bed & bedding not very comply, but all in all it did the job
Good 7.2
This hotel is really close to an area where there are plenty of restaurants within walking distance. The ice machine was broken on our floor but that wasn't bad. That I had to ask for an ice bucket was strange and there were no hangers or paper cups or anything that could be taken out of the room. So bed and shower... for one night it was ok.
Excellent 10.0
Pros: Location
Cons: Nothing
Excellent 10.0
Pros: Location ,
Cons: The beds are very uncomfortable. There is no vents in the bathroom
Excellent 10.0
Pros: Only complaint for room. Pillows are awful. Otherwise everything tops
Okay 5.0
Pros: location and there is an applebees in the same building.
Cons: no microwave or refigerator and the room was small, you had to lift the toilet seat to shut the bathroom door.
Excellent 10.0
Pros: Location location location!! It is right on the Animas River with a 3 mile walk way ... the rooms are awesome ... the staff is wonderful.
Excellent 9.0
Pros: The view of the river
Cons: Parking
Okay 5.0
Cons: Thin walls dirty bedding homeless guy sleeping outside
Okay 4.0
Pros: Hotel is in a very good location and has very good staff members
Cons: Yes was very outdated for the price we were charged also stairwell locations for being about four doors away was very very noisy
Okay 4.0
Pros: Location to downtown
Cons: The walls were very thin and we could hear everything going on outside the room and in the rooms next to and above us.
Excellent 10.0
Pros: It was by the river and a short trail to walk by the river.
Cons: Na
Excellent 9.7
Pros: Great location. Walking distance to downtown and Silverton train. Half hour drive to Mesa verde
Excellent 8.0
Pros: The location was great. I was 2 blocks away from the heart of downtown. Rooms and beds were nice and clean.
Good 6.8
Pros: Location was good. Beds were good. Near river.
Cons: Very bad sound from exterior walkways. Could hear everything from people outside like the window or door was open even though closed.
Excellent 8.8
Pros: Very nice staff
Cons: A bit noisy - make sure to have a white noise app on your phone in case there are late-night gatherings outside your room!
Okay 5.7
Pros: Room was very clean!! Location is great
Cons: Gentlemen that checked us in very rude!! Hotel a bit overpriced for the room they put us in!!
Okay 5.1
Pros: The location is nice, only a block from downtown
Cons: The beds are a out as comfortable as a pile of gravel. Literally the only time I have seriously considered sleeping in the car as a better nights sleep.
Excellent 9.0
Pros: Right up by the river, awesome stay second year in a row. Easy walk to downtown.
Cons: Right at top of stairs; lots of noisy people that can't carry a suitcase down the stairs and instead slam it all the way down. Some barking dogs. Otherwise great!
Excellent 10.0
Pros: Proximity to good restaurants and the river path.
Durango Downtown Inn - Durango
Rated no. 11
8.0
Excellent 8.0
Based on 831 reviews
Details
Reviews

Cleanliness
10.0
Comfort
9.3
Facilities
10.0
Location
10.0
Overall
10.0
Overall 9.8 Excellent
Based on 3 reviews
Cleanliness
10.0
Comfort
9.3
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0

Excellent 10.0
Pros: Fresh cooked breakfast, scones, cookies in the afternoon
Excellent 9.6
Pros: We're repeat visitors and just enjoy everything about the hotel. The breakfast in the morning is fantastic and the staff who serve it is super friendly! The cruiser bikes that are available to guests are very convenient to zip around town. All of the stores, restaurants, bars, etc. are very close so no need for a car, which is huge. The grounds are beautiful and the rooms are spotless. You are definitely made to feel welcome there. We look forward to our next visit!
The Leland House & Rochester Hotel - Durango
Rated no. 12
9.8
Excellent 9.8
Based on 3 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
10.0
Overall
8.6
Overall 8.6 Excellent
Based on 3 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
10.0
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
10.0
Overall
6.0

Good 6.0
Pros: The best part of this hotel is the location.
Cons: This hotel was way over budget for what it is. No better than a choices hotel with two to three times the cost. I stay in hotels 4-5 months a year and for the price this hotel wasn't even close to the quality expected.
Durango Lodge - Durango
Rated no. 13
8.6
Excellent 8.6
Based on 3 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.8
Facilities
8.0
Location
8.3
Overall
8.4
Overall 7.1 Good
Based on 86 reviews
Cleanliness
8.0
Comfort
7.8
Facilities
8.0
Location
8.3
Overall
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.5
Cleanliness
8.1
Comfort
8.0
Location
8.2
Services
7.4
Staff
8.5
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.6
Comfort
7.6
Location
8.3
Services
6.6
Staff
8.1
Cleanliness
8.3
Comfort
7.5
Location
9.2
Services
7.5
Staff
8.3
Cleanliness
7.9
Comfort
7.5
Location
7.9
Services
7.3
Staff
9.5
Cleanliness
10.0
Comfort
7.5
Location
7.5
Services
10.0
Staff
10.0

Good 7.0
Pros: Clean and friendly staff
Cons: Uncomfortable bed and poor pillows
Excellent 8.0
Pros: The beds were comfy, the room was VERY clean.
Cons: The check in process could have been better, but I did read the reviews before hand and this seems to be an ongoing problem so we were prepared.
Good 7.0
Pros: What, there was a breakfast? big room. We thought it might be noisy because right next to road but it didn't bother us at all. We had to wait a little for our room but the manager was SO apologetic. Not a big deal at all. We sat outside on the picnic table and talked to our son on the phone. very pleasant.
Cons: Sink did not plug up; very important for contact lens wearer. Had to use a face cloth to plug up sink
Good 7.0
Pros: No Breakfast.
Cons: The Clerk to check us in was very late getting to work. He gave us a discount though so that was nice of him.
Excellent 10.0
Pros: The big fluffy king bed!
Cons: no, have stayed there before...
Excellent 8.0
Pros: The bed was amazing. The entire lodge was so cute.
Cons: The shower water pressure (or lack of) was terrible. The water also smelled in the sink area.
Good 7.0
Pros: Friendly staff. The lady was nice the guy seemed nice as well.
Cons: They knew we had dogs but didn’t provide the darker towels and didn’t offer them until I used a white towel to drive off my dog after a walk leaving the towel a bit dirty and then said if it didn’t come clean (it was still wet when I gave it to them) that I’d be charged for it. Maybe offering dark colored towel when you know there is a dog up front would be a better idea. Dog get on beds. I kept my dogs clean and put a dark color blanket on top of the white comforter to keep it so. I don’t understand why you can’t leave your dogs in room while you go out. This made my trip much more difficult.
Good 7.0
Pros: With Covid the rooms weren't cleaned on a regular basis during the stay
Cons: That pets could not be left alone in the room
Good 7.0
Pros: It was a handy overnight stop on our way home from our trip to see the towns of Ouray and Telluride. We have stayed there before so we knew what to expect. It is near enough to walk into Durango so we like the location. Quiet at night which was good.
Cons: It just felt a bit dated. The bed mattress needed replacing and the wall heater was marked and looked dirty. Ceiling fan noisy. Freezer all frosted up. A bit neglected it seemed.
Excellent 10.0
Pros: Clean, comfortable, great location and price. Very friendly staff.
Excellent 9.0
Pros: Location
Cons: Stayed for 5 days and had to ask for clean towels and trash removal. Not a big deal but expected clean towels and trash. Received one day out of 5.
Okay 5.0
Pros: Location was good
Cons: Didn't like the ant crawling off the pillow and onto the back of my neck
Excellent 9.2
Pros: The small Park with picnic tables.
Cons: Nothing.
Excellent 8.2
Pros: Staff was friendly!
Cons: Maybe a bit small but what do you expect?
Excellent 8.2
Pros: The small, private places can be a gamble but Wapiti Lodge is a safe bet. It was clean and the king studio was very roomy and spacious. Convenient location with full kitchen. Even with the busy road out front, it was quiet so they've obviously stepped up the insulation and windows. It was a comfortable place that was an easy walk to town for dinner.
Cons: Considering all of the amenities and the full size coffee pot (yeah!), there was no coffee nor coffee filters. Total bummer. We ended up making a 6am run into town for coffee. That alone took a 5 star experience down to 4 star. Had we at least been told that, we could have grabbed coffee and filters the night before. The bath towels were only slightly larger than hand towels.
The Wapiti Lodge - Durango
Rated no. 14
7.1
Good 7.1
Based on 86 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.5
Facilities
6.0
Location
7.9
Overall
6.1
Overall 6.8 Good
Based on 432 reviews
Cleanliness
7.5
Comfort
7.5
Facilities
6.0
Location
7.9
Overall
6.1
Cleanliness
5.5
Comfort
7.0
Facilities
6.0
Location
6.5
Overall
6.0
Cleanliness
6.6
Comfort
6.0
Facilities
5.6
Location
6.3
Overall
6.0
Cleanliness
7.3
Comfort
7.6
Location
7.9
Services
6.9
Staff
8.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
4.0
Cleanliness
6.8
Comfort
6.8
Facilities
6.8
Location
7.6
Overall
7.2
Cleanliness
7.5
Comfort
7.4
Location
7.9
Overall
7.0
Services
6.8
Cleanliness
7.7
Comfort
7.6
Facilities
6.6
Location
8.0
Overall
6.6
Cleanliness
7.9
Comfort
7.9
Facilities
6.0
Location
8.2
Overall
6.0
Cleanliness
7.3
Comfort
7.3
Location
7.9
Services
7.0
Staff
7.3

Good 7.0
Pros: Room was clean, beds were comfortable. I thought was nice.
Cons: If you say your gonna serve breakfast then do it. If your not gonna serve a hot breakfast then say. Due to COVID NO Hot breakfast will be served. Say yogurt and granola will be available.
Excellent 8.0
Pros: Good
Cons: All was ok
Mediocre 3.0
Pros: NOTHING
Cons: JUST ABOUT EVERYTHING
Good 7.0
Pros: For whatever reason all the hotels in Durango is about 20% more expensive than normal. My first choice was sold out so I took a chance on this Super 8 not expecting much. My number 1 requirement in any hotel room is cleanliness and this hotel passes easily. The room was fairly large no issues there. Staff was friendly and helpful as well. .
Cons: The biggest issue that I had was that they advertise as having breakfast starting at 6. There was nothing! We asked for breakfast bags and got a fruit cup with a granola bar and danish. I couldn't take coffee with me in the car as there were no lids for the cups. We had to eat at a restaurant instead before proceeding on our journey
Poor 1.0
Pros: People friendly
Cons: Room and carpets durty
Okay 5.0
Pros: Easy location from Downtown.
Cons: Your grab and go breakfast was hardly anything, nothing to drink. People not too friendly.
Okay 5.0
Pros: In a good convenient location, close to walmart, coffee and liquor store.
Cons: the elevator did not work and the rooms werent the cleaniest.
Okay 5.0
Pros: Staff was nice
Cons: Smell
Mediocre 2.0
Cons: It was very noisy during the night. We could hear the people above us and next to us. Doors slamming all night. It was a high football team so no wonder!
Good 6.0
Pros: It was a place to crash.
Cons: No working soda machines.
Excellent 10.0
Pros: The hotel was clean and comfortable. Staff was excellent!!
Cons: As a senior, I missed bars in the shower as I have at home. This was a road trip and none of the hotels had them, so I realize it was a personal issue, it was the only thing that was missing for me.
Okay 4.0
Cons: No lobby. Plastic curtains in room hokey. Poor lighting. Too small toiletries. For $193.00 I could have gone to a comfort inn.
Good 7.0
Pros: Room on 1st floor as requested; Staff pleasant; room ok but dated-big crack in top of toilet 'mended' w/scotch tape; no mat for shower so used towel to stand on because was so slippery
Cons: no safety mat for shower; insufficient number of towels
Poor 1.0
Pros: Nothing owner and staff member are very rude.
Cons: I had my handicap mother with me and the elevator wasn't working, when asked the front desk about my special request of handicap access they said they didn't have anything available for me and completely shut me off.
Excellent 8.0
Pros: People
Cons: Breakfast is. Is there on go¿
Okay 5.0
Pros: Convenience to airport
Good 6.0
The room smelled overpowering of cleaning liquid, something like dreamcicle ice cream, had to sit it out for an hour to stand it. The bed was not a king in the king room- it was a smaller bed, the size hotels call a queen but are smaller than the queens normally are. Durango was packed (Labor Day) and no other hotels in town had any rooms or I would have left.
Okay 5.0
Pros: Location
Good 6.0
Pros: Location
Cons: Not particularly
Poor 1.0
Pros: Nothing
Cons: Staff was rude No breakfast Smoke alarm went off at 2am. Battery died because it was not connected to the A/C power supply
Mediocre 3.0
Pros: Location was ok.
Cons: Carpet was dirty and stained. No hot breakfast. Upon check out she wouldn't give me a printed receipt. when we got home and reviewed our checking account, we were charged -- dollars more than we were told it would cost. now I know why no receipt!
Poor 1.0
Pros: Nothing
Cons: Smelled horrible... Mold and stains on stuffed chair. Terrible!!!!! Booked for two days...had to leave after one day....
Excellent 8.4
Place is very clean, and roomy.
Good 6.0
Pros: Convenient to the south end of town
Cons: dirty carpet and thin walls
Mediocre 3.0
Pros: The lady at the desk that greeted us was very nice.
Cons: Hotel was not as advertised. First, the elevator was broke. Second, the microwave in our room didn't work, third ,the continental breakfast consisted of coffee, you could get a granola bar & juice box if you requested it. We paid too much for this room
Okay 5.0
Pros: Most of it...
Cons: Elevators not working...we had to climb up 3 floors with 8 bags....
Mediocre 2.0
Pros: good location. clean room. friendly staff
Cons: adjacent rooms and hall were very noisey. difficult to get a good nights sleep
Okay 5.0
Pros: Not much this stay !
Cons: Lack of cleanliness !
Excellent 10.0
Pros: The hotel room was clean spacious and well appointed. the staff went out of their way to answer all questions.
Cons: No
Mediocre 2.0
Pros: Ample parking.
Cons: Elevators were not working for 3 days. Not sure what people with disabilities would do, it is a lot of stairs to always be climbing. Wasnt mentioned anywhere either. The Air conditioner/heater in the room made the most amount of random noises everytime.
Excellent 10.0
Pros: Good place to sleep.
Cons: None
Mediocre 2.4
Its seems pretty sketchy and dirty if you need emergency place to stay for cheap go for it
Excellent 10.0
Pros: Modern and clean very nice staff
Poor 1.0
Pros: My kids enjoyed the pool
Cons: Everything!! They said we were smoking in the room and billed us $500 for absolutely no reason!!
Mediocre 3.0
Pros: Nothing
Cons: Tv tooo small.
Excellent 8.0
Cons: Our room was on the third floor and there was four of us with lots of stuff to carry in and no elevator elevator was out
Good 6.0
Pros: Shower
Cons: AC unit
Excellent 8.0
Pros: Clean and functional without a lot of frills
Poor 1.0
Pros: Convenient location.
Cons: It is dated, needs to be updated! Bed covers are worn. Window glass is cracked. Screens half hanging out. Carpet is dirty.
Good 7.0
Pros: It was close to main road, food options close.
Cons: Did not like wearing a mask, elevator was broke.
Excellent 10.0
Pros: Very cute clean and friendly staff. Must stay again if im ever back in Texas
Excellent 10.0
Pros: Location was great and it was very clean and comfortable.
Excellent 10.0
Pros: Less price
Cons: None
Poor 1.0
Pros: Absolutely nothing. The room smelled like sewage and the staff was rude. I didn’t sleep there because of which.
Cons: There was nothing I liked about this hotel. I didn’t even stay the night.
Poor 1.0
Pros: No much to like
Cons: Cops came twice. Pot smoking. Pitbull. Noise. Screaming in parking lot. It took a long time to check in. I switched rooms. The first one was used.
Poor 1.0
Pros: not a damn thing
Cons: Hotel was completely dirty. Stains in bed, bathroom wasn’t clean, carpets weren’t vacuumed. I was profiled. I checked out an hour after checking in management was rude and denied the hotel was dirty. Completely disgusting and unprofessional
Mediocre 3.1
Pros: Basic breakfast
Cons: Service. Cleanliness. Parking. Attitude of workers/manager
Mediocre 3.6
I booked at this motel for two nights. It was not clean, cigarette burns on the carpet along with multiple stains or dirt. The ice machine was broken. The toilet was not clean. Breakfast was very disappointing with very few options compared to other places I have stayed. I tried to get out of the second night and was told I would have to pay for the room. I stayed at another motel instead deciding paying double was better than staying there again. They did not allow for cancellations, and now I understand why they have this policy. I have learned a lesson and will never again book a motel/hotel that has such a policy.
Okay 4.0
Pros: The location
Cons: Clean sheets that weren’t blood stained
Good 7.0
Pros: Spacious. And it had availability. Price was reasonable. Nice that breakfast was included.
Cons: We had been staying at another hotel that had a nicer breakfast... the options were lean. Rooms were fine but could use remodeling.
Excellent 10.0
Pros: Comfortable bed.
Cons: Have menus for local quick eat places that deliver in the guest info binder.
Good 7.4
Pros: Not a bad place to stay the night.
Cons: Employee at front entrance with another guy who was drinking beer. Both were dropping F bombs as I approached the door as an obvious customer!
Excellent 8.0
Pros: Clean room. Good price.
Good 6.0
Pros: Clean. Not too loud.
Cons: Getting old and outdated.
Okay 4.2
Pros: The location was convenient and the staff were helpful enough.
Cons: The room AC was underperforming. The room got so warm and the beds were uncomfortable. The floors between must be very thin because your footsteps are loud and you can hear people above you. The lobby is old and worn and there's trash in the parking lot. Not an inviting place.
Mediocre 2.0
Cons: Had a confirmed reservation for a road trip I was taking with my granddaughter. We were on a sight seeing train ride in the mountains with no internet service. When we arrived for check-in we were told my credit card was declined the room was taken. I used my credit card through-out the trip & knew there was nothing wrong with the card. I was livid!!!!!
Excellent 10.0
Pros: Everything was great.Very clean
Good 7.4
Pros: Comfortable hotel overall with lots of rooms. Nice free breakfast. Attentive staff.
Cons: A bit of a billing blip. Night agent entered in rare incorrectly. FD agent wasn't able to correct w/o manager. All agents should have abilities to make these changes. It was resolved quickly by the manager. When we were looking through the room to make sure not to leave anything behind, we found a can of chewing tobacco on the floor. It is fortunate that the children did not find this and try to get into it. The refrigerator was not working. We did not mention this to anyone during the stay.
Mediocre 3.4
Cons: Not clean
Excellent 10.0
Pros: convenient, working ice machine, friendly staff, clean room, quiet, breakfast was ready at 5 AM!
Cons: n/a
Good 6.3
Pros: Location
Cons: Room floor was dirty, entry/front desk area was dirty, breakfast was coffee/muffin/banana/waffle
Okay 5.6
Pros: Staff friendliness
Cons: Poorly maintained and run down for being a "newer" motel
Super 8 by Wyndham Durango - Durango
Rated no. 15
6.8
Good 6.8
Based on 432 reviews
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