Overview

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The Royal Hotel

267 Smith St, Durban, KwaZulu-Natal, South Africa
+27 313 336 000

£50+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

7.2/10 Good
Based on 1,077 reviews

Review highlights

  • 6.5
  • 6.5
  • 4.7
  • 4.5

Nearby

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    About

    With a stay at The Royal Hotel in Durban (Durban Central Business District), you'll be minutes from Farewell Square and Durban Art Gallery. This family-friendly hotel is within close proximity of Durban City Hall and Durban Natural Science Museum.

    Rooms

    Make yourself at home in one of the 204 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

    Amenities

    Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include wireless Internet access (surcharge), babysitting/childcare, and a hair salon.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

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    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Cribs available
    • Laundry facilities
    • Spa
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 1,077 reviews
    • 6.5 "Service is ok."
    • 6.5 "Location is acceptable."
    • 6.3 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 5.0 "Beach is so-so."
    • 4.7 "Not very comfortable."
    • 4.5 "Not very clean."
    • 4.1 "Rooms are not good."
    • 3.7 "Vibe wasn't good."
    • 3.3 "Wellness & sports facilities were not very nice."
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    Overall rating

    7.2 Good
    Based on 700 reviews
    • 6.9 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 6.5 "Location is acceptable."
    • 6.4 "Breakfast is mediocre."
    • 5.2 "Average value."
    • 4.5 "Not very comfortable."
      0.0 "Air conditioning was criticized by 100%."
    • 4.5 "Not very clean."
      4.9 "51% said rooms were dirty."
      3.2 "68% thought it was rather dirty."
      3.6 "64% said the bathroom was dirty."
    • 4.1 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      0.0 "Air conditioning was criticized by 100%."
      0.3 "97% thought the tv was sub-standard."
      1.3 "For 87%, the rooms looked old."
      0.4 "96% had problems with the shower."
      0.9 "91% found problems with the furniture."
      3.6 "64% said the bathroom was dirty."
      0.9 "91% were disappointed with the minibar."
    • 4.0 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
    View all review categories

    Overall rating

    7.2 Good
    Based on 172 reviews
    • 6.7 "Service is ok."
    • 6.2 "Location is acceptable."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Average value."
    • 4.5 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      0.3 "97% thought the tv was sub-standard."
      1.2 "88% found problems with the furniture."
    • 4.4 "Not very clean."
      4.9 "51% said rooms were dirty."
      2.8 "72% thought it was rather dirty."
    • 3.9 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
    View all review categories

    Overall rating

    7.2 Good
    Based on 21 reviews
    • 6.8 "Service is ok."
    • 6.5 "Location is acceptable."
    • 5.1 "Average comfort."
    • 4.2 "Rooms are not good."

    Overall rating

    7.0 Good
    Based on 183 reviews
    • 6.7 "Location is acceptable."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Service is ok."
    • 5.7 "Average value."
    • 4.8 "Not very clean."
    • 4.5 "Not very comfortable."
      0.1 "Air conditioning was criticized by 99%."
    • 3.6 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      0.4 "96% thought the tv was sub-standard."
      0.1 "Air conditioning was criticized by 99%."
      1.3 "87% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
    • 3.5 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
    View all review categories
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