Holiday Inn Express Edmonton Downtown

10010 104th Street, Edmonton, AB T5J 0Z1, Canada
+1 780 423 2450

Cheapest
rate per night

7.6

Good
based on 271 reviews
Holiday Inn Express Edmonton Downtown - Edmonton, AB, Canada
Mon 30/11
-
Tue 1/12
Compare vs KAYAK |

Provider Nightly total
Zenhotels.com £56
KAYAK £65
Booking.com £66
Zenhotels.com
KAYAK
Booking.com

Good to know

Value for money

7.2

Distance to city centre

0.8 mi

Location rating

8.3

Nearest airport

Edmonton

Distance to airport

16.3 mi

Rooms

Mon 30/11
Tue 1/12

Deluxe rooms

£56+

Bed type
Provider
Total stay + taxes & fees
Unknown
£56
Unknown
£66
Unknown
£71

Reviews

Pros

Cons

Traveller rating

94
74
26
18
9

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Jun 2018
    9.1

    Staff was friendly and helpful with ideas for places to visit and places to eat.

    Area was a bit dodgy, but we were downtown so...

  • Okay
    Apr 2016
    5.7

    Spring stay.

    The room we had this time was renovated and relatively clean. It was in a quiet area of the hotel. The staff was friendly, outgoing, and as accommodating as much as possible. I liked that breakfast was included and the breakfast staff tried to keep up on replenishing depleted foods.

    There were a few negatives. When arriving and putting our things in the room there was a block of wood with a rusty nail protruding in which one of us stepped on. The temperature was hot all the time and at breakfast we gradded a bagel from the tray and there was mold on it. Lastly when getting my bill at checkout I was charged $12 a night for parking which I hadn't been informed of to begin with but when enquiring about the charge the woman was quick to remove the charges due to not being informed about the charges previously. I understand the hotel is downtown but at the rate charged in feel parking should be included. The last time we stayed here the bed sheets were dirty and when calling the front desk about it one of the hotel staff showed up with new sets of sheets but left them at the door for us to change.

  • Poor
    Nov 2014
    2.0

    Bad service

  • Good
    Feb 2014
    7.3

    The hotel was clean and the rooms were a decent size. They had available overflow parking so that was nice. The complimentary breakfast was okay, not bad but nothing to write home about. The staff did an excellent job of clearing plates for new guests. The majority of the staff was quite helpful and pleasant.

    When we arrived we were sent away 3 times!! As they were not ready for check in. 4 hours later, we were admitted to our rooms. We were not the only ones; the lobby was packed with people trying to check in and being denied. Although problems like these occur, how one handles the problem makes a lasting impression. The manager David I believe was his name, was horrible. He was a condescending arrogant manager who did little to help anyone. The rest of the staff were considerate, and tried to do right by the guests. How he is the manager blows my mind. The only consolation was at check out when I asked if they could wave the parking for the previous issue of check in. Thank goodness David was nowhere around and we could at least have a break with parking fees. $22 is better than nothing I suppose. If these are the managers the hotel chooses to lead their teams I won't be back. I sincerely hope the rest of the staff continue their good work and do not pick up on these horrible manners.

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About

Overview

A 10-minute walk from Corona Station, Holiday Inn Express Edmonton Downtown has a convenient setting, making it an ideal place to stay when in Edmonton. It is situated a short walk from Edmonton City Centre.

The hotel provides an indoor pool and a sauna as well as a gym. It offers babysitting services, a currency exchange and a reception that is available 24 hours a day.

Holiday Inn Express Downtown Edmonton has 140 modern rooms that are fitted with all the essentials to ensure a comfortable stay. After settling in to their room, guests can discover the local area with use of Bay/Enterprise Square Railway Station, which is a brief walk from the hotel.

Holiday Inn Express Edmonton Downtown is within walking distance of Grant MacEwan University City Centre Campus, Shaw Conference Centre and Edmonton Public Library. Alberta Legislature Building and Stanley A. Milner Library are each within walking distance.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7.6 Good

based on 271 reviews

8.0

Cleanliness

8.2

Comfort

8.1

Staff

7.3

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

ATM on-site
Free Wi-Fi
Radio
Babysitting or child care
Business centre
Wake-up service
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Daily housekeeping
Disabled access
Fax/photocopying
Safety deposit box
Currency exchange on-site
Hammam (Turkish bath)
Gift shop
Seating area
Laundry facilities
Lift
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Massage
Free toiletries
Shops (on site)
Room service
Heating
Shower
Contactless check-in/check-out
Face masks for guests available
Casino
Physical distancing rules
Golf
Property is cleaned by professional cleaning companies
Spa
Hot tub
iPhone dock
Indoor pool
Additional toilet
Allergy-free room
No smoking
Balcony
Bathtub
Restaurant
Hand sanitiser in guest accommodation and key areas
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Bridal suite
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Air-conditioned
CD player
Newspapers
Toilet
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Pay-per-view channels
Safe
Sauna
Towels/sheets (extra fee)
Delivered food is securely covered
Dustbins
Food can be delivered to guest accommodation
Complimentary breakfast
Guests can opt-out of accommodation cleaning service
Free Internet
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Videogames
Desk
Vending machine (drinks)
Vending machine (snacks)
Bathrobe
Private bathroom
Wardrobe or closet
24-hour front desk
Designated smoking area
Steam room
Storage available

FAQs when booking at Holiday Inn Express Edmonton Downtown

Does Holiday Inn Express Edmonton Downtown have special cancellation policies due to coronavirus (COVID-19)?

Where is Holiday Inn Express Edmonton Downtown located?

When is check-in time and check-out time at Holiday Inn Express Edmonton Downtown?

Does Holiday Inn Express Edmonton Downtown offer free Wi-Fi?

Does Holiday Inn Express Edmonton Downtown offer free parking?

Does Holiday Inn Express Edmonton Downtown offer free airport shuttle service?

How far is Holiday Inn Express Edmonton Downtown from the airport?

Can you bring pets to Holiday Inn Express Edmonton Downtown?

Does Holiday Inn Express Edmonton Downtown have a pool?

Photos

All photos (35)
Bedroom (7)
Pool (1)
Lobby (2)
Lounge (1)

Location

Most popular landmarks

  • Alberta Legislature Building 0.5 mi
  • Telus Field 0.5 mi
  • Shaw Conference Centre 0.6 mi
  • Art Gallery of Alberta 0.6 mi
  • Muttart Conservatory 1 mi
  • Rutherford House 1.2 mi

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