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Edmonton car hire reviews and directory
Enterprise
Enterprise reviews
Car hire locations
╳
Enterprise
Locations in Edmonton
10222 178 Street
+1 780 483 1668
10645 101 Street
+1 780 429 4883
10903 - 156 Street
+1 780 489 7577
11525 Jasper Ave
+1 780 454 0223
12981 50 St Nw Unit 34
+1 780 406 6503
1330 Calgary Trail Sw
+1 780 989 0215
3859 99th Street
+1 780 440 4550
4517 Gateway Blvd
+1 780 415 4350
7520 104 St
+1 780 989 0240
7615 Argyll Road
+1 780 495 1205
8640 Yellowhead Trail Nw
+1 780 477 1717
- 9.0
- 8.9
- 8.8
- 9.0
- 9.0
Recent reviews
10.0 Excellent
28 Jul 2016
Quick clean and friendly
Pros: The staff was very helpful and friendly. The Nissan Altima was great and wonderful gas mileage
10.0 Excellent
22 Oct 2016
Pros: really enjoyed driving the car i had the chevy trax
9.6 Excellent
15 Dec 2016
Pros: Fast and easy. Good value for what I got
Cons: The car smelled like someone smoked in it.
10.0 Excellent
30 Dec 2016
Pros: excellent customer service i will use this company again
8.0 Excellent
5 Jan 2017
Pros: Great service very helpful and reduced my rat and upgraded me free for better comfort
10.0 Excellent
8 Jan 2017
Very good service
Pros: Everything was good other than they do not offer winter tires if requested
10.0 Excellent
16 Jan 2017
Great customer service
Pros: They had me on the road in 30 minutes. Great customer service.
10.0 Excellent
13 Feb 2017
Outstanding Service
Pros: The service that was provided by the rental company was outstanding.
10.0 Excellent
22 Feb 2017
Excellent service
Pros: These days you don't get an excellent service anymore, anywhere. The moment I walked in I was greeted immidiately and I was taken care off until I drove away, which was not a long process. Same service when I dropped the vehicle off and consistency makes a great customer service.
Cons: Not applicable
8.0 Excellent
28 Mar 2017
Alright
Pros: Deal that I got
Hertz
Hertz reviews
Car hire locations
╳
Hertz
Locations in Edmonton
10205 - 100 Avenue
+1 780 423 3431
17610 102 Avenue
+1 780 408 4455
8624 53rd Avenue
+1 780 408 4450
P O Box 9860
+1 780 890 4436
- 7.1
- 8.4
- 7.8
- 7.6
- 7.1
Recent reviews
8.8 Excellent
24 Jun 2017
Would use again
Pros: The time appointed for pick was met with the option of one upgrade (which I took). The upgrade made sense, a slightly bigger car but with cruise control, which for the journey I was about to make made life a lot easier. The representative was pleasant without being pushy. The car performed really well with no problems at all.
10.0 Excellent
14 May 2017
Cons: They don't pick up from residential home, they should like others.
8.0 Excellent
20 May 2017
staff are really friendly and nice
Pros: the staff are very nice and friendly and the deal on the car i rent is so nice and cheap i will totally recommend this west end hertz .... but the hertz on BANFF totally disappointment .. coz i want to add road side assistant on my car i rent coz i a already in banff area and so i call the westend hertz the told me to go t banff and show them the car so they can add a road side assistant and i call this stupid arrogant guy on the phone i tell to him i will add the road side assistant and i am already in the building on banff hertz parking stall ..and he reply and shouting in the phone COME OVER HERE BRiNG THE PAPERS AND DON'T PARK ON MY STALL YOU NEED TO PARK SOMEWHERE ELSE ... YOUR NOT ALLOWED TO PARK IN MY STALL .... so i said ok i will go out and find some place to park and call you back and he start screaming in the phone DON'T CALL ME BACK JUST CAME HERE IN THE SHOP AND DON'T PARK ON MY STALL and start to tell him relax ok relax you don't need to shout on me on phone and he just hung up.... and i decide not to go this hertz ANYMORE coz he is fucking arrogant and idiot .... but not all the staff there are like that and didn't get his name and its only my experience ... i will never ever go there or call them again ..
10.0 Excellent
24 May 2017
Pros: The person who was at the front desk was wonderful and professional
Cons: Nothing
6.4 Good
1 Jun 2017
Cons: when booking via Kayak the system changed my location from the airport to another location and there was no car ready for me.
8.4 Excellent
22 Jun 2017
economical and reliable
Pros: Car ready on time. Excellent value. Got what we ordered.
Staff very helpful. Provided directions and came to the rescue when we prematurely put the keys in the after hours drop box and had left the windows down. Thanks guys!
2.0 Mediocre
18 Sep 2017
Pros: Nothing
Cons: You booked me the wrong day
And then u didn't help me never again
10.0 Excellent
18 May 2017
Pros: Fuel economy for the SUV model was great.
10.0 Excellent
22 Feb 2017
Manager's Special
Pros: Price: the special is whatever the manager says for the Economy price, so we drove a Grand Caravan with heated seats and nav!
10.0 Excellent
19 Mar 2017
Great service, debit card friendly
Pros: I only had a US debit and they were able to rent to me. Great service, nice car (Chevy Equinox). Always prefer Hertz.
Cons: Need a better after hours drop area. No sign, no box.
Driving Force
Driving Force reviews
Car hire locations
╳
Driving Force
Locations in Edmonton
10645-184th Street
+1 780 669 2088
11025 - 184th Street
780-641-1090
8336 Sparrow Crescent
+1 780 980 2672
9503 - 34 Ave
780-930-3667
- 8.4
- 8.5
- 8.4
- 8.4
- 8.4
Recent reviews
10.0 Excellent
29 Jul 2017
Pros: good people/ client relations; good vehicle.
No problems at all.
10.0 Excellent
19 Jul 2016
Grate place
Pros: It was great, super friendly people. Really quick ride to airport
Cons: Nothing I can think of it was all really well put together
10.0 Excellent
22 Nov 2016
Another excellent rental
Pros: The staff are friendly and the service to and from the airport is quick and efficient.
It takes less time to check out your vehicle than with any other rental agency.
The car was clean, comfortable and well appointed.
8.0 Excellent
7 Feb 2017
Pros: Great car - friendly staff
Cons: Hours of operation were limited, so shuttle service to the airport was not very convenient
8.0 Excellent
19 Apr 2017
Pros: great deal, good price. go sabres
10.0 Excellent
20 Apr 2017
Pros: Pleasant staff, clean car, efficient pick up at airport
Cons: Not sure of drop off process when office closed
10.0 Excellent
26 Apr 2017
Money well spent
Pros: The people were friendly
The service was prompt
The vehicle was clean and waiting upon arrival
The price was right
Cons: The weather now if they could only fix that they'd have it made
10.0 Excellent
9 Jul 2017
Excellent service, quality and price
Pros: Reasonable price for an SUV for a week.
8.0 Excellent
3 Aug 2017
car
Pros: service the car and is cheap
10.0 Excellent
9 Aug 2017
Best rate and great selection of cars and trucks
Pros: Fully optioned out SUV and open late
Cons: Could use more staff in the last couple of hours of the day.
Avis
Avis reviews
Car hire locations
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Avis
Locations in Edmonton
1000 Airport Road
10235 101 Street NW
+1 780 448 0066
11106 151st Street Northwest
+1 780 408 2847
5905 104th Street Northwest
+1 780 408 2847
8112 Roper Road Northwest
+1 780 408 2847
- 8.0
- 8.0
- 8.3
- 8.9
- 7.7
Recent reviews
4.8 OK
17 Jul 2016
Cons: Although the drop off was to be attended until 7pm, there was no one in the kiosk when we arrived at the airport well before 7. We went inside, the desk clerk took our paperwork and that was it. Upon return home, we had a phone message stating there was a scratch on the car and to call, but we could make out neither the name or the phone # of the guy who called. We called the only # we had for Avis in Edmonton and told them, we were unaware of any damage that occurred while we had the car. Hopefully there inquiry will show earlier damage, but both garages where we picked up & dropped off were dark, & no one accompanied us either place to look over the car.
8.8 Excellent
25 Jul 2016
Pros: Very quick drop off. Friendly representative.
8.8 Excellent
12 Sep 2016
Fast & convenient & no BS .
Pros: Speak up and drop off Was very fast and nobody tried to sell me any think.
Cons: I consider $760 for a smal suv without insurance a bit pricey but didn't had a choice at the moment.
10.0 Excellent
16 Jun 2017
A lovely trip
Pros: Scheduled my pickup from the airport for 11, but they did not have a car ready ( I was 10 minutes early as my flight was ahead of schedule) I was upgraded to a B class car and loved it! May have changed my mind on wanting to purchase a jeep because I loved the Chevy Malibu so much. My first time renting a car, and was very pleased.
Cons: I wasn't offered any kind of km deal, which is fine, but it would have been nice if there was a package since it is roughly 400 kms from Edmonton to Jasper
4.8 OK
2 Aug 2017
Pros: Car was really quite fuel efficiencent
Cons: The fuel tank wasn't quite full and the inside of the tank was disgusting, had an awful smell , I had to armour all everything before I could drive the vehicle
10.0 Excellent
8 Aug 2017
Pros: Efficient check out and check in
Cons: The oil change light was on when I picked up the vehicle
10.0 Excellent
21 Aug 2017
Fast and Friendly
Pros: The Avis rep was got us on our way in recorded time, and was a pleasure to deal with.
Budget
Budget reviews
Car hire locations
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Budget
Locations in Edmonton
10016 106th Street Northwest
+1 780 448 2001
11106 151st Street Northwest
+1 780 448 2031
11519 105 Avenue Northwest
+1 780 448 4745
17640 102 Avenue Northwest
+1 780 448 4747
5905 104th Street Northwest
+1 780 448 2011
8112 Roper Road Northwest
+1 780 448 2041
8804 Yellowheadtrail Northwest
+1 780 448 2021
8th Avenue And Service Road
+1 780 448 2000
- 7.5
- 6.0
- 7.5
- 7.0
- 7.5
Recent reviews
9.6 Excellent
22 Dec 2016
YEG to YXE
Pros: Everything went well. Great price for a one way rental
7.2 Good
29 Apr 2017
The car was pretty dirty
Pros: Nice Jetta with great mileage
Cons: Got a rock chip - there was another one already there - they couldn't tell me what I'd be charged - so now I have to wait and hope they don't charge me more
3.6 Mediocre
9 May 2017
I didn't even get the car
Cons: I'm a 22yo driver, I have a defensive driving course and a safe backing course. But even with those qualifications the rental doubled in price because I'm under 25. I wound up just canceling it because of the 100%+ inflation rate.
Add in waiting 20minutes for someone to come to the front desk. Overall highly disappointed in this venture
8.0 Excellent
11 Jul 2017
I would do it again.
Pros: Very economical for the rental, vehicle was not cleaned inside.
Cons: Booked a full size car and didn't have one. They upgraded me which was a plus but the purpose of the vehicle I chose was to save on gas and I received an SUV which basically ate anything saved.
Thrifty
Thrifty reviews
Car hire locations
╳
Thrifty
Locations in Edmonton
1000 Airport Road
+1 877 283 0898
16615 109th Ave
+1 780 489 8555
17610 102nd Ave Nw
+1 877 283 0898
3403 93rd St Northwest
+1 780 431 8555
8624 53rd Ave Nw
+1 877 283 0898
- 10.0
- 10.0
- 10.0
- 9.0
- 10.0
Recent reviews
10.0 Excellent
9 May 2017
Free upgrade
Pros: Very courteous and friendly staff, pick up and drop off! Also got upgraded to a Jeep from teeny car......nice
Cons: Couldn't apply my CAA membership for discount?
10.0 Excellent
16 May 2017
Thrifty car rental Edmonton International YEG
Pros: Nice car for the money, convenient location.
Cons: Telephone support from Thrifty's 1-800 number
Ws poor. Telephone Agent not fluent in English
Telephone agent thought Edmonton, Alberta
was near New York State. Thrifty needs a sign
indicating their presence at the airport
9.2 Excellent
17 Jul 2017
Thrifty is no longer offsite!
Pros: Prices, car, drop off service was all great!
Cons: When I rented the car, it said the pick up was offsite and that I would have to take a shuttle. That wasn't true. It is now on site, but there are no signs, no emails, and no notifications that tell you that.
Because of that - I had to call customer service, ask airport officials and wander around aimlessly at the Edmonton Airport trying to figure out how to get to my rental car. It was very frustrating! It was a nice surprise to find out it was on-site but I wish the communication had been better.
10.0 Excellent
18 Jul 2017
Ease of rental ...
Pros: excellent location ( pick up drop off (
Cons: excellent location ( pick up & drop off )
Ace
Ace reviews
Car hire locations
╳
Ace
Locations in Edmonton
9943 Jasper Avenue
+1 877 822 3872
- 8.0
- 8.0
- 8.0
- 8.0
- 8.0
Recent reviews
8.0 Excellent
19 Aug 2017
Good Service renter Discount Motor; BUT BAD Service from Kayak website
Pros: Good Car, and reduce rate for collision waiver insurance when Kayak has in a way misled me to book through its system.
Cons: The actual provider is DISCOUNT motor, NOT Ace. Why Kayak system did NOT reflect this? Also Kayak misled customer and deliberately not clarifying collision waiver insurance was not included and gave impression overall rate was low. Very bad practice.
Car hire locations
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Discount Car & Truck Rentals
Locations in Edmonton
6053 103 Street
Edmonton Airport
+1 780 986 6701
Car hire locations
╳
Dollar
Locations in Edmonton
Wingate Hotel
+1 780 986 3372
Car hire locations
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Europcar
Locations in Edmonton
** Please Go To Discount Counter **
+1 780 436 3165
9943 Jasper Avenue
+1 780 425 0027
Car hire locations
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keddy by Europcar
Locations in Edmonton
9943 Jasper Avenue, Edmonton, TFJ 2X4
+1 780 425 0027
Call 780 986 6701 For Shuttle To- Discount// 3-6109 45Th St, Leduc
Car hire locations
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Sunnycars
Locations in Edmonton
11025 - 184th Street
17205 - 106A Avenue
9503 - 34 Ave
Parkade-Lower Level
88 travellers who hired a car in Edmonton gave the car agency they used an average rating of 8.3