Edmonton Car Hire

Pros: The staff was very helpful and friendly. The Nissan Altima was great and wonderful gas mileage

Pros: really enjoyed driving the car i had the chevy trax

Pros: Fast and easy. Good value for what I got

Pros: excellent customer service i will use this company again

Pros: Great service very helpful and reduced my rat and upgraded me free for better comfort

Pros: Everything was good other than they do not offer winter tires if requested

Pros: They had me on the road in 30 minutes. Great customer service.

Pros: The service that was provided by the rental company was outstanding.

Pros: These days you don't get an excellent service anymore, anywhere. The moment I walked in I was greeted immidiately and I was taken care off until I drove away, which was not a long process. Same service when I dropped the vehicle off and consistency makes a great customer service.

Pros: Deal that I got

Pros: the staff are very nice and friendly and the deal on the car i rent is so nice and cheap i will totally recommend this west end hertz .... but the hertz on BANFF totally disappointment .. coz i want to add road side assistant on my car i rent coz i a already in banff area and so i call the westend hertz the told me to go t banff and show them the car so they can add a road side assistant and i call this stupid arrogant guy on the phone i tell to him i will add the road side assistant and i am already in the building on banff hertz parking stall ..and he reply and shouting in the phone COME OVER HERE BRiNG THE PAPERS AND DON'T PARK ON MY STALL YOU NEED TO PARK SOMEWHERE ELSE ... YOUR NOT ALLOWED TO PARK IN MY STALL .... so i said ok i will go out and find some place to park and call you back and he start screaming in the phone DON'T CALL ME BACK JUST CAME HERE IN THE SHOP AND DON'T PARK ON MY STALL and start to tell him relax ok relax you don't need to shout on me on phone and he just hung up.... and i decide not to go this hertz ANYMORE coz he is fucking arrogant and idiot .... but not all the staff there are like that and didn't get his name and its only my experience ... i will never ever go there or call them again ..

Pros: The person who was at the front desk was wonderful and professional

Pros: Fuel economy for the SUV model was great.

Pros: Price: the special is whatever the manager says for the Economy price, so we drove a Grand Caravan with heated seats and nav!

Pros: I only had a US debit and they were able to rent to me. Great service, nice car (Chevy Equinox). Always prefer Hertz.

Pros: I wanted to upgrade to a vehicle with all wheel drive and not only did they have one available but it was a Volvo.

Pros: Quick pick up and drop off. Got an excellent price for the car.

Pros: It was great, super friendly people. Really quick ride to airport

Pros: The staff are friendly and the service to and from the airport is quick and efficient. It takes less time to check out your vehicle than with any other rental agency. The car was clean, comfortable and well appointed.

Pros: Great car - friendly staff

Pros: great deal, good price. go sabres

Pros: Pleasant staff, clean car, efficient pick up at airport

Pros: The people were friendly The service was prompt The vehicle was clean and waiting upon arrival The price was right

Pros: Nothing

Pros: Very quick drop off. Friendly representative.

Pros: Speak up and drop off Was very fast and nobody tried to sell me any think.

Pros: Scheduled my pickup from the airport for 11, but they did not have a car ready ( I was 10 minutes early as my flight was ahead of schedule) I was upgraded to a B class car and loved it! May have changed my mind on wanting to purchase a jeep because I loved the Chevy Malibu so much. My first time renting a car, and was very pleased.

Pros: Everything went well. Great price for a one way rental

Pros: Nice Jetta with great mileage

Pros: Very courteous and friendly staff, pick up and drop off! Also got upgraded to a Jeep from teeny car......nice

Pros: Nice car for the money, convenient location.