Edmonton Car Hire

Cons: The car itself is not one I would buy (Nissan Micra) but it did the job. It was clean and well cared for, just a very uncomfortable car to take on a long trip.

Cons: Guy was a jerk and will never rent anything from there again

Cons: Reasonable price Good dependable vehicle Friendly service

Cons: I rent from Enterprise a lot and I'm usually happy, but this time I was disappointed in the level of service. I called for a pick-up and they said they'd be there no later than 10:30am (I had somewhere to be 4 hours from where I was staying and really needed to get on the road). The ride didn't arrive until almost 11:30am (I called twice to see where the driver was and they assured me each time that he'd left and would be there - I only live 15 mins from the enterprise branch). When he finally arrived he sat in the car and watched me load 7 big bags into the car by myself (several heavy trips out to the car, and I'm a small woman). It's just not the service I expect from Enterprise. I'll think twice before I rent from them again because they're generally not the cheapest option but they usually have good service. Next time I think I'll try someone else.

Cons: no snow tires-unable to provide map of the city

Cons: The vehicle wasn't dirty by any means but you could tell it wasn't cleaned after its last use (chips in the truck bed, some stains in the back seat). This is most likely because there was a last minute complimentary upgrade.

Cons: Although the drop off was to be attended until 7pm, there was no one in the kiosk when we arrived at the airport well before 7. We went inside, the desk clerk took our paperwork and that was it. Upon return home, we had a phone message stating there was a scratch on the car and to call, but we could make out neither the name or the phone # of the guy who called. We called the only # we had for Avis in Edmonton and told them, we were unaware of any damage that occurred while we had the car. Hopefully there inquiry will show earlier damage, but both garages where we picked up & dropped off were dark, & no one accompanied us either place to look over the car.

Cons: I consider $760 for a smal suv without insurance a bit pricey but didn't had a choice at the moment.

Cons: Nothing I can think of it was all really well put together

Cons: Drop off process after hours was not clear. We had to ask a security guard how to drop off the car and otherwise would not have known where to leave the car.