Clean rooms, nicely decorated and appointed. Plenty of room to relax.
Staff very friendly and helpful
Small ants in room
Elevators sluggish. Room cramped. Seating uncomfortable. No safe in the room.
SpringHill Suites, Gaithersburg needs serious focu
(1) Good location (2) Spacious plan (3) Courteous front desk
I had booked three rooms for an overnight stay on July 4. Following issues were observed: (1) Toilet had water stains (indicative of no cleaning for very long time). (2) The bath room door did not lock from inside (3) At least one light switch did not work (4) Kids went to pool and came back complaining it wasn't clean (5) Absolute worse ... strong odor of smoke in 4th floor corridor. Make our eyes tear. I called front desk; they confirmed that entire facility was non-smoking facility. The smell was well entrenched. The staff did something at night to lessen the effect in the morning. (6) Bathroom curtains and fixtures indicate serious need for upgrade. In summary, I booked it based on Marriott name and was thoroughly disappointed to find these many issues in one place.
Sink bowl was broken. Air conditioner compressor (outside window) was short-cycling (on for 10 seconds, off for 20 seconds) all night every night....even though we had the in-room unit off (In room unit was very noisy).
Stay a while to enjoy the comfortable accommodations and convenient location of SpringHill Suites Gaithersburg. Providing easy access to Maryland SoccerPlex, Downtown Crown and the city of Rockville, our hotel is a great spot to explore central Maryland from. Get some rest and relaxation in our spacious suites featuring separate living and sleeping areas, then take advantage of our thoughtful amenities including pullout sofa beds, free high-speed Wi-Fi, work desks and kitchenettes with mini-refrigerators and microwaves. Prior to hosting a social or business gathering in our event space, get some brain food at our complimentary breakfast buffet, served daily. Looking to burn off some calories during your visit? Stop by our 24-hour fitness center to work up a sweat using our cardio equipment. Regardless of what brings you to town, you can settle into the sweet life during your stay at SpringHill Suites Gaithersburg.
Based on 799 reviews
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.