Overview

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Hôtel La Réserve
Top City Hotel

2 Avenue Du 19 Novembre, 88400 Gerardmer, Lorraine, France
+33 3 29 63 21 60

£67+

Overall guest ratings

8.6/10 Excellent
Based on 1,286 reviews

Review highlights

  • 9.1
  • 8.9
  • 8.7
  • 3.0

Good to know

  • Comfortable beds
  • Great reception
  • Friendly service
  • Good management

Nearby

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    Amenities

    • Internet
    • Concierge service
    • Gift shop
    • Room service
    • Bicycle hire
    • Casino
    • Skiing
    • No smoking
    • Express check out
    • Tennis
    • Safe
    • Free parking
    • Ski-in/Ski-out
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 1,286 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      8.1 "Housekeeping was great, according to 81%."
    • 8.9 "Breakfast is good."
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Vibe was good."
      9.8 "98% said it was a stylish hotel."
      7.4 "74% thought, the hotel was modern."
    • 8.3 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      9.8 "98% thought the architecture was beautiful."
      10.0 "100% said the facilities were very new."
    • 3.0 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 2.5 "Bar is disappointing."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 938 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      7.4 "74% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
    • 8.9 "Breakfast is good."
    • 8.6 "Vibe was good."
      9.9 "99% said it was a stylish hotel."
      7.3 "73% thought, the hotel was modern."
      8.8 "88% enjoyed the friendly atmosphere."
    • 8.5 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      9.9 "99% thought the architecture was beautiful."
    • 6.9 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      6.6 "Only 66% said the rooms were modern."
      5.9 "59% thought the bathroom was big enough."
      5.1 "For only 51%, the tv was ok."
    • 2.7 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 2.2 "Bar is disappointing."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 270 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      8.1 "81% thought the service was very professional."
    • 8.9 "Breakfast is good."
    • 8.8 "Location is great."
    • 8.2 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      9.6 "96% thought the architecture was beautiful."
    • 7.3 "Nice rooms."
      8.0 "80% said the beds were comfortable."
      7.4 "74% thought rooms were spacious."
      7.8 "78% said rooms were clean."
      9.5 "95% thought the view was good."
    • 3.3 "Internet is poor."
      3.2 "68% said the wifi quality was bad."

    Overall rating

    8.8 Excellent
    Based on 77 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
    • 9.1 "Excellent breakfast."
    • 8.7 "Location is great."
    • 7.1 "Nice rooms."
      8.2 "82% said the beds were comfortable."
    • 6.9 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
      6.4 "For only 64%, the noise level was all right."
    • 3.0 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great reception"
    "Friendly service"
    "Good management"
    data provided by TrustYou

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