Overview

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Smile Hotel Hakodate

20-11 Wakamatsucho, Hakodate 040-0063, Japan
+81 138 272 700

£27+

Overall guest ratings

7.5/10 Good
Based on 2,877 reviews

Review highlights

  • 9.7
  • 8.3
  • 4.5
  • 4.2

Good to know

  • Close to public transport
  • Train station is close

Nearby

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    About

    When visiting Hakodate, Smile Hotel Hakodate is a great choice to consider. You'll have free perks like WiFi and wired Internet.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Car hire
    • Laundry service
    • Meeting/Banquet facilities
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 2,877 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "Easily accessible by car, said 98%."
      7.9 "Great parking, according to 79%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Breakfast is good."
      9.7 "97% were happy with the price of the breakfast."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      7.5 "75% said the booking process went smoothly."
      9.2 "92% were impressed by the laundry service."
    • 4.5 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.2 "Rooms are not good."
      3.2 "68% said rooms were small."
      2.0 "80% complained about the bathroom."
      3.1 "69% said rooms were dirty."
      0.6 "For 94%, the rooms looked old."
      0.9 "91% criticized the small bathroom."
      1.4 "86% said the bathroom was dirty."
      1.8 "82% thought they were poorly maintained."
      2.4 "Air conditioning was criticized by 76%."
      2.9 "71% found problems with the furniture."
      3.4 "66% had problems with the shower."
      2.5 "75% thought the tv was sub-standard."
      1.7 "83% were unsatisfied with the kitchenette."
    • 3.6 "Not very comfortable."
      3.2 "68% said rooms were small."
      0.9 "91% criticized the small bathroom."
      4.9 "51% thought it was too noisy."
      2.4 "Air conditioning was criticized by 76%."
    • 3.4 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      1.2 "88% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 3.3 "Not very clean."
      3.1 "69% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      3.0 "70% thought it was rather dirty."
      0.0 "Unclean dining area, according to 100%."
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    Overall rating

    7.5 Good
    Based on 1,122 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      9.6 "96% liked the proximity to sightseeing."
      7.9 "Great parking, according to 79%."
    • 8.4 "Breakfast is good."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 4.7 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 3.7 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.4 "Not very clean."
      3.3 "67% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      2.9 "71% thought it was rather dirty."
    • 3.4 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.4 "76% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      0.6 "For 94%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      0.9 "91% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
      1.8 "82% thought they were poorly maintained."
    • 3.1 "Quite uncomfortable."
      2.5 "75% said rooms were small."
      0.9 "91% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
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    Overall rating

    7.4 Good
    Based on 805 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.8 "Easily accessible by car, said 98%."
      9.8 "98% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 8.4 "Breakfast is good."
      9.7 "97% were happy with the price of the breakfast."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 3.3 "Rooms are not good."
      2.9 "71% said rooms were small."
      1.9 "81% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      0.6 "For 94%, the rooms looked old."
      1.0 "90% criticized the small bathroom."
      1.5 "85% said the bathroom was dirty."
      3.0 "70% found problems with the furniture."
      2.0 "80% thought they were poorly maintained."
    • 3.2 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.1 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 3.0 "Quite uncomfortable."
      2.9 "71% said rooms were small."
      1.0 "90% criticized the small bathroom."
    • 1.3 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    Based on 374 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      8.2 "Great parking, according to 82%."
    • 8.8 "Good value."
      9.5 "95% were happy with the price of the breakfast."
    • 8.3 "Breakfast is good."
      9.5 "95% were happy with the price of the breakfast."
    • 8.0 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 4.8 "Rooms are not good."
      3.9 "61% said rooms were small."
      1.7 "83% complained about the bathroom."
      3.0 "70% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      1.2 "88% said the bathroom was dirty."
    • 4.6 "Not very comfortable."
      3.9 "61% said rooms were small."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.5 "Not very clean."
      3.0 "70% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    • 1.5 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.4 Good
    Based on 575 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
    • 8.8 "Good value."
    • 8.1 "Breakfast is good."
    • 7.6 "Good service."
      8.0 "80% said the reception staff was great."
      8.5 "85% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 4.8 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.3 "Rooms are not good."
      3.7 "63% said rooms were small."
      2.6 "74% complained about the bathroom."
      3.1 "69% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      1.8 "82% thought they were poorly maintained."
      1.0 "90% criticized the small bathroom."
      0.7 "For 93%, the rooms looked old."
    • 3.9 "Not very comfortable."
      3.7 "63% said rooms were small."
      1.0 "90% criticized the small bathroom."
      4.3 "57% thought it was too noisy."
    • 3.3 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.2 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      2.9 "71% thought it was rather dirty."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Close to public transport"
    "Train station is close"
    data provided by TrustYou

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