Jeddah Hotels

They insisted that I pay for my stay. Though I shared with them my confirmation form Hotels.com via Kayak I had to spark with the manger to get the to understand that my stay is already prepaid. Rooms are not nice the smell is musty and feels and sanitary.

Housekeeping, laundry and room services were very good.

Staff is not full aware of booking .com conditions. For example, my reservation check out time was at 17:00 but I was requested to leave 12:00 as per hotel system. And they tired to force to pay cash while my credit card was charged. Also, Safety box was not working and the specialist was not available for next two days so I brought my valuable things with me when I went outside.

All the services requested in this Hotel were either poor or never provided

The design of the hotel & comfort.

food was great and the location .

service . very bad . response is slow . and no one answers the phone at the front desk

Very Clean

Breakfast

Hotel was really nice. Frindly staff.

The swimming pool was out of service. Poor hopitality just small dish of fruit

Sea View

Old Luxury

Standard, Cleanliness and Services.

Restriction of being in the coffee on the sea without the family for hotel gusts is a big mistake decision that needs to be immediately changed, gusts have the right to be in all of the hotel facilities any time without any conditioning.

The quality of the service , the clean room and the food

nothing

I did not spend much time in the hotel... just sleep a little then out. But i consider it ok though... No hassle.

just one time i had a female visitor dropping by to take me out for a trip and the receptionist did not permit my friend to go up without even telling or calling me up in my room and inform that i have somebody waiting for me downstairs. my friend has to call me from my mobile...

Big room

You have to go on main road ( back of the hotel ) to find a taxi

Check in and check out took very long time.

What I like about this hotel is only its location.They had my reservation but they denied that they had it !!!!!!!!!!!It took me &my family more than 45 min. to find a room with direct pay!!!!!!!!Despite my complain to the hotel mgmt.they start throughing lies that they did not get confirmation from booking.com which @ the check out appeared 2 b not true!!!!!!!!

Every thing except its location

Free WiFi; the staff were generous enough to grant me a late check out till 5:30pm

Poor selection at the buffet breakfast and extremely poor snack dinner at the Royal Lounge

everythings.

seems to me that the breakfast shall be included with charge rate as other hotels do.

Nice hotel

new and luxury

Value for money not acceptable, quality of food and beverage are not original and maybe not suitable for the region… average use of laundry in cold and hot countries are varies as such use of laundry & dry clean is far more due to hot weather and price of laundry are expensive comparing to the consumptions

Location is very good, parking ..

honestly, the hotel is very old .. it's really need a renewal.. furniture and curtains are dusty and not clean , dry cleaner told me it takes them a minimum of 1 hr just to iron a pant !!

Room is spacious, Big bathroom, comfortable sofas and mattress, clean linen, hospitable friendly staff

The internet service was weak and expensive.

I like it because it is close to the airport, and that was the purpose of staying there. Also, I like the shopping mall which is connected to it.

The area of the hotel lobby is a small, and it will be much better if it was big.

good service< being attached with redsea mall

nothing

nothing much

Indian Cuisine

Bookimg.com price and the counter price are different.Counter are much cheaper and by SAR 100.I feeling booking.com has cheated .

Great Hotel. Nice Staff. Excellent Breakfast Buffet.

Location: Car accessories market. Limited parking space. Bad smell in the room. Tel Operators poor service. Hiding the service charges when booking was not a comfortable idea

Location, location, location

Staff is efficient but not affective. Should do more in time management.

it is nere to the shopping aere and the food was good bofea.

About the Hotel they have charred me aster money for Efter while oared paid it for breakfast .

Everything is perfect, welcoming, dealing, answer questions

Maintenance in the restaurant.

I liked the location of the hotel which is near to a vear nice dinning places in altahlia street.

The hotel is old , and a renovation would make it bitter.

Nice hotel, comfortable

I liked the service and the price

That it was noisy and you can hear the next rooms people talking and laughing !!

The location was good,although there was a lot of construction

the staff were not professional and were not cooperative.Whatever I asked for was not available,or chaeged extra for no reason

Good size rooms with tea & coffee facilities

The pool was closed due to maintenance and no mention of this when booking, checking in ..discovered when entering pool area. Internet not free.

it was very bad experience with the reception, they werent honest with me and they keep me waiting for a bout three houres to get my room ready!

The club launch was fair, yet, it needs improvement.

The maintenance was poor, I asked them to fix the shower, and the Jacuzzi, I gave them two chances 3 hours and 4 hours out of the room, but they didn’t fix it, and after I complained they sent their man while I was using the room and bathroom.! So nothing was done.