Overview

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Hotel Terminus am Hauptbahnhof

Steindamm 5, 20099 Hamburg, Hamburg, Germany
+49 40 280 3144

£39+

Overall guest ratings

7.8/10 Good
Based on 1,984 reviews

Review highlights

  • 9.7
  • 9.0
  • 8.8
  • 6.1

Good to know

  • Great reception
  • Train station is close
  • Friendly service

Nearby

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    About

    When you stay at Hotel Terminus, you'll be within a 15-minute walk of Hamburger Kunsthalle and Moenckebergstrasse. Free perks include buffet breakfast and WiFi. Rooms offer flat-screen TVs, room service, and premium bedding.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Internet
    • Room service
    • No smoking
    • Express check out
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Restaurant
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,984 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.0 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Breakfast is good."
      7.5 "75% were happy with the price of the breakfast."
    • 8.3 "Good value."
      7.5 "75% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 6.2 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      6.1 "Only 61% said the rooms were modern."
      6.5 "Only 65% thought the shower was ok."
      5.7 "For only 57%, the tv was ok."
    • 6.1 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 1.7 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      1.6 "84% complained about the elevator."
      0.3 "For 97%, the lobby entrance was sub-standard."
      1.8 "82% found the grounds unpleasant."
      1.7 "83% thought the facilities needed updating."
      2.0 "80% were unhappy with the handicap accessible facilities."
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    Overall rating

    7.8 Good
    Based on 595 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      9.6 "96% said the reception staff was great."
    • 9.0 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Breakfast is good."
    • 8.3 "Good value."
    • 6.2 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.5 "For only 55%, the bathroom was ok."
      6.3 "Only 63% said the rooms were modern."
    • 6.2 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 1.5 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
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    Overall rating

    8.0 Good
    Based on 416 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Breakfast is good."
    • 8.4 "Good value."
    • 6.2 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.9 "Beds were acceptable for 69%."
    • 5.8 "Internet is average."
    • 1.7 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      1.4 "86% found the grounds unpleasant."
      2.1 "79% complained about the elevator."
    View all review categories

    Overall rating

    7.6 Good
    Based on 119 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Breakfast is good."
    • 8.4 "Good value."
    • 8.2 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 6.2 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      5.4 "For 54%, maintenance was acceptable."

    Overall rating

    7.7 Good
    Based on 853 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 9.0 "Excellent breakfast."
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 6.4 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      6.4 "Only 64% said the rooms were modern."
    • 6.2 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 1.7 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      1.7 "83% complained about the elevator."
      0.2 "For 98%, the lobby entrance was sub-standard."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Train station is close"
    "Friendly service"
    data provided by TrustYou

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