Overview

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Four Seasons Hotel Hangzhou at West Lake
Top Romantic Hotel

5 Lingyin Road, Hangzhou 310013, China
+86 571 8829 8888

£350+

Overall guest ratings

9.5/10 Excellent
Based on 1,341 reviews

Review highlights

  • 9.5
  • 9.1
  • 8.9
  • 6.0

Nearby

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    About

    With a stay at Four Seasons Hotel Hangzhou at West Lake, you'll be centrally located in Hangzhou, convenient to Hangzhou Botanical Garden and West Lake. This 5-star hotel is within close proximity of Quyuan Park and Yui Fei Temple.

    Rooms

    Make yourself at home in one of the 78 guestrooms featuring iPod docking stations and espresso makers. LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

    Amenities

    Pamper yourself with a visit to the spa, which offers body treatments and facials. You can take advantage of recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and tour/ticket assistance.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Planning an event in Hangzhou? This hotel has facilities measuring 5543 square feet (515 square meters), including conference space. A train station pick-up service is provided at no charge.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • No smoking
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Train station shuttle
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    Reviews

    Guest reviews

    Overall rating

    9.5 Excellent
    Based on 1,341 reviews
    • 9.5 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
    • 9.1 "Terrific location."
      8.8 "Easily accessible by car, said 88%."
      9.6 "96% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.3 "93% thought the service was very professional."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      7.2 "72% found the restaurant service to be one of the best."
      7.1 "Management was excellent, said 71%."
    • 8.5 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      8.6 "86% found the grounds to be nice."
    • 8.5 "Food is delicious."
      7.8 "Yummy desserts, said 78%."
    • 6.0 "Breakfast is mediocre."
    • 4.0 "Value below average."
    • 2.2 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    9.6 Excellent
    Based on 321 reviews
    • 9.4 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 9.1 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 8.7 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      8.8 "88% found the grounds to be nice."
    • 8.7 "Food is delicious."
    • 5.9 "Breakfast is mediocre."
    • 4.2 "Value below average."
    View all review categories

    Overall rating

    9.4 Excellent
    Based on 750 reviews
    • 9.6 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 9.2 "Terrific location."
      8.9 "Easily accessible by car, said 89%."
      9.5 "95% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.3 "93% thought the service was very professional."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.2 "72% found the restaurant service to be one of the best."
    • 8.7 "Food is delicious."
      7.9 "Yummy desserts, said 79%."
    • 8.3 "Pool is good."
    • 6.1 "Breakfast is mediocre."
    • 4.1 "Value below average."
    View all review categories

    Overall rating

    9.7 Excellent
    Based on 174 reviews
    • 9.5 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 9.1 "Terrific location."
    • 8.9 "Great service."
      9.4 "94% thought the service was very professional."
    • 8.7 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      8.8 "88% found the grounds to be nice."
    • 8.6 "Food is delicious."
    • 3.7 "Value below average."

    Overall rating

    9.3 Excellent
    Based on 93 reviews
    • 9.5 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.9 "Great service."
    • 8.8 "Amenities are good."
    • 8.7 "Location is great."
    • 8.3 "Food is delicious."
    • 6.8 "Rooms are ok."
    • 5.8 "Average comfort."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    data provided by TrustYou

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