Overview

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Hangzhou Hotel
Top City Hotel

546 Yanan Road, Hangzhou 310006, China
+86 571 8516 6888

£50+

Overall guest ratings

8.9/10 Excellent
Based on 5,359 reviews

Review highlights

  • 9.7
  • 8.9
  • 7.8
  • 2.5

Good to know

  • Friendly atmosphere
  • Great shopping
  • Good accessibility by car

Nearby

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    About

    HangZhou Hotel puts you within a 15-minute drive of West Lake. Guests can visit the fitness center for a workout or grab a bite to eat at Craftsman Kitchen, which serves Chinese cuisine and is open for lunch and dinner. All rooms offer flat-screen TVs, minibars, and room service.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Facilities for disabled guests
    • Coffee shop
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 5,359 reviews
    • 9.7 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
      9.2 "92% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
      9.3 "93% thought it was clean."
    • 7.8 "Good service."
      8.4 "84% thought the service was very professional."
      7.4 "74% found the staff to be very friendly."
      8.8 "Management was excellent, said 88%."
      9.3 "Housekeeping was great, according to 93%."
    • 6.0 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      5.8 "Only 58% thought the furniture was functional."
      5.0 "50% thought the kitchenette was ok."
    • 2.5 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."

    Overall rating

    8.9 Excellent
    Based on 750 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Easily accessible by car, said 99%."
      9.8 "Near to public transport, according to 98%."
    • 7.6 "Good service."
    • 6.2 "Rooms are ok."
    • 6.0 "Breakfast is mediocre."
    • 2.5 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."

    Overall rating

    9.2 Excellent
    Based on 2,036 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% enjoyed the restaurants & bars nearby."
    • 8.9 "Generally very clean."
      8.9 "89% said rooms were clean."
      9.2 "92% thought it was clean."
    • 8.3 "Food is delicious."
    • 8.1 "Great service."
      8.6 "86% thought the service was very professional."
      7.2 "72% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 5.9 "Breakfast is mediocre."
    • 2.3 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    Based on 2,304 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "Perfectly clean."
      8.9 "89% said rooms were clean."
      9.3 "93% thought it was clean."
    • 8.4 "Food is delicious."
    • 7.5 "Good service."
      7.2 "72% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.8 "Management was excellent, said 88%."
    • 6.4 "Rooms are ok."
    • 6.1 "Breakfast is mediocre."
    • 4.8 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 3.0 "Disappointing internet connection."
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    Overall rating

    8.9 Excellent
    Based on 267 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Easily accessible by car, said 99%."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 8.4 "Food is delicious."
    • 7.7 "Good service."
    • 7.2 "High value."
    • 6.5 "Rooms are ok."
    • 5.7 "Breakfast is mediocre."
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    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Great shopping"
    "Good accessibility by car"
    data provided by TrustYou

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