Good location and hotel was very clean. Staff very helpful.
The staff was extremely friendly and helpful!
The rooms didnâ€™t seem very clean (I.e. an m&m laying in the middle of our room upon arrival) and the bathroom door was broken.
Nothing, I want a refund
The staff was rude and invasive. A staff member looked up my friends information to friend request her on Facebook which is highly illegal. I'm very disappointed that you would allow this hotel on your website.
Nothing really stands out. Overall it was average and acceptable.
Hotel needed several repairs done.
Location, friendly staff.
the rear door did not lock. There was a card pad on the door but the interior portion of the locking mechanism was not there, meaning anyone could come and go as they wished.
The bed was very hard and it would have been nice to have 2 luggage stands to set suitcases on verses have to put one on the floor.
was clean. staff was nice.
the back door had no lock. anyone anytime could walk in. IT was an well used hotel. needed a lot of work done on it. Should be lowered on star to match the building.
Worst stay I've ever had! The room was freezing since the heater didn't work and the bathroom light was broken.
Very unclean and bathroom light did not work. Breakfast was inedible. I requested a refund but the front staff would not even discount me.
Beds were okay
The entire hotel was in a very poor location, outside appearance was very poor, extremely overpriced for the quality of the hotel. The fact that it was names 'Quality Hotel' was extremely inaccurate - we would never stay there again.
Clean, certainly met our need for a place to stay during a long drive, good value
parking lot was dark and very limited parking in front where it was very well lit
It looked like it could convey disease
It is a poorly run hotel
Not much. Location worked well for us, but that is about it.
The beds were only full size and both people gravitated to the ceter. Big sink hole in both of them! Breakfast was supposed to be served until 10 am on a Sunday and staff was reluctant to replenish items at 8:30am!
Get more for your hard-earned money at the smoke-free Quality Inn Hays - University Area hotel in Hays, KS. We are close to Fort Hays State University, Ellis County Historical Society Museum, Hays Aquatic Park, Fort Hays State Historic Site and the Sternberg Museum of Natural History. Count on amenities like free hot breakfast, free WiFi, an indoor heated pool, free coffee and free weekday newspapers. Business travelers will appreciate our copy, print and fax services. Guest rooms feature TVs, coffee makers, Q beds and more. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Based on 234 reviews
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