Overview

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Hacienda La Catrina
Best Service Friendliness

Avenida Paseo Kuka y calle Lisa s/n, 77310 Holbox, QR, Mexico
+52 984 802 8645

£51+

Overall guest ratings

8.1/10 Excellent
Based on 286 reviews

Review highlights

  • 8.8
  • 8.7
  • 7.5
  • 1.8

Good to know

  • Very quiet
  • Good management
  • Friendly service
  • Great reception

Nearby

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    Amenities

    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle hire
    • Express check out
    • Air-conditioned
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Coffee shop
    • Safe
    • Airport shuttle
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 284 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.6 "Management was excellent, said 96%."
      9.8 "98% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
    • 8.7 "Breakfast is good."
      7.1 "71% were happy with the price of the breakfast."
    • 7.5 "Good location."
      8.4 "84% appreciated the closeness to the beach."
      9.1 "City centre within easy reach, said 91%."
    • 7.3 "High comfort."
      7.1 "71% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
      8.2 "82% thought it was pleasantly quiet."
    • 6.0 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.0 "Only 60% thought the air conditioning was adequate."
      5.6 "56% thought the kitchenette was ok."
      5.6 "Only 56% thought the shower was ok."
    • 1.8 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."

    Overall rating

    8.4 Excellent
    Based on 184 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "Management was excellent, said 97%."
      10.0 "100% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 8.3 "Amenities are good."
    • 7.7 "Good location."
      8.2 "82% appreciated the closeness to the beach."
    • 7.2 "High comfort."
      8.0 "80% thought it was pleasantly quiet."
      8.0 "80% thought rooms were spacious."
    • 5.9 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 1.7 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 45 reviews
    • 8.9 "Great service."
      9.4 "Management was excellent, said 94%."
    • 7.6 "Good location."
    • 7.0 "High comfort."
    • 6.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."

    Overall rating

    8.3 Excellent
    Based on 53 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.6 "Beach is lovely."
    • 7.7 "Good location."
      8.3 "83% appreciated the closeness to the beach."
    • 7.5 "High comfort."
      8.6 "86% thought rooms were spacious."
    • 6.2 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Very quiet"
    "Good management"
    "Friendly service"
    "Great reception"
    data provided by TrustYou
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