Overview

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Hacienda La Catrina
Best Service Friendliness

Avenida Paseo Kuka y calle Lisa s/n, 77310 Holbox, QR, Mexico
+52 984 802 8645

£50+

Overall guest ratings

8.2/10 Excellent
Based on 259 reviews

Review highlights

  • 9.3
  • 8.4
  • 8.0
  • 2.5

Good to know

  • Beach nearby
  • Clean rooms
  • Good management
  • Friendly service

Nearby

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    Amenities

    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle hire
    • Express check out
    • Air-conditioned
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 253 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "Management was excellent, said 91%."
      9.5 "95% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 8.4 "Breakfast is good."
    • 8.0 "Comfort level is high."
      7.9 "79% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
      8.0 "80% thought it was pleasantly quiet."
    • 8.0 "Location is great."
      8.1 "81% appreciated the closeness to the beach."
    • 6.6 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      6.8 "68% thought the kitchenette was ok."
      6.9 "Only 69% thought the air conditioning was adequate."
    • 2.5 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."

    Overall rating

    8.4 Excellent
    Based on 156 reviews
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "Management was excellent, said 93%."
      10.0 "100% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 7.8 "Good location."
      7.9 "79% appreciated the closeness to the beach."
    • 7.7 "High comfort."
      7.7 "77% thought it was pleasantly quiet."
      8.3 "83% thought rooms were spacious."
    • 7.6 "Good beach."
    • 6.3 "Rooms are ok."
    • 2.2 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 55 reviews
    • 9.2 "World class service."
      8.6 "Management was excellent, said 86%."
    • 8.4 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 8.1 "Location is great."
    • 7.4 "High comfort."
    • 6.1 "Rooms are ok."

    Overall rating

    8.4 Excellent
    Based on 40 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Location is great."
      8.1 "81% appreciated the closeness to the beach."
    • 8.1 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
    • 8.0 "Beach is lovely."
    • 6.6 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Beach nearby"
    "Clean rooms"
    "Good management"
    "Friendly service"
    data provided by TrustYou

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