Overview

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Hacienda La Catrina
Best Service Friendliness

Avenida Paseo Kuka y calle Lisa s/n, 77310 Holbox, QR, Mexico
+52 984 802 8645

£49+

Overall guest ratings

8.2/10 Excellent
Based on 266 reviews

Review highlights

  • 9.2
  • 8.8
  • 8.7
  • 6.5

Good to know

  • Beach nearby
  • Clean rooms
  • Good management
  • Friendly service

Nearby

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    Amenities

    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle hire
    • Express check out
    • Air-conditioned
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 265 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "Management was excellent, said 91%."
      9.8 "98% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 8.8 "Breakfast is good."
    • 8.7 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 8.2 "Comfort level is high."
      8.0 "80% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
      8.7 "87% thought it was pleasantly quiet."
    • 8.0 "Location is great."
      8.2 "82% appreciated the closeness to the beach."
      9.0 "City centre within easy reach, said 90%."
    • 6.5 "Rooms are ok."
      6.8 "68% thought the kitchenette was ok."
      6.6 "Only 66% thought the air conditioning was adequate."
    • 3.1 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 172 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "Management was excellent, said 93%."
      10.0 "100% thought the service was very professional."
    • 8.8 "Breakfast is good."
    • 8.0 "Location is great."
      7.9 "79% appreciated the closeness to the beach."
    • 7.9 "High comfort."
      8.6 "86% thought it was pleasantly quiet."
      8.3 "83% thought rooms were spacious."
    • 7.7 "Good beach."
    • 6.3 "Rooms are ok."
    • 2.9 "Disappointing internet connection."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 50 reviews
    • 9.1 "World class service."
      8.6 "Management was excellent, said 86%."
    • 8.4 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 8.1 "Location is great."
    • 7.5 "High comfort."
    • 6.1 "Rooms are ok."

    Overall rating

    8.4 Excellent
    Based on 42 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.2 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
    • 8.1 "Beach is lovely."
    • 8.1 "Location is great."
      8.2 "82% appreciated the closeness to the beach."
    • 6.6 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Beach nearby"
    "Clean rooms"
    "Good management"
    "Friendly service"
    data provided by TrustYou

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