Hotels near Hot Springs Memorial Field airport

Hotels near Hot Springs Memorial Field airport

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Memorial Field (HOT) - Hot Springs, AR, United States
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Best hotels near Hot Springs Memorial Field airport

Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.3
Overall
10.0
Overall 9.1 Excellent
Based on 307 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
10.0
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Location
9.3
Services
9.1
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
9.1
Comfort
9.4
Location
9.3
Services
9.1
Staff
8.9
Cleanliness
9.3
Comfort
9.0
Location
9.1
Services
8.6
Staff
9.1
Cleanliness
9.2
Comfort
9.2
Location
9.4
Services
9.0
Staff
9.2

Poor 1.0
Pros: Location and convenience to attractions!
Cons: No
Okay 5.4
Pros: Seemed ok for the price and was comfortable.
Cons: I got terribly bitten by bedbugs. The hotel disn’t look dirty, so this was surprising. But they definitely have a bug problem.
Excellent 10.0
Pros: Room was clean, large, bed very comfortable and bathroom updated. Shower had good water pressure as well.
Cons: Everything was great.
Excellent 9.0
Pros: It was easy to get to off the highway
Excellent 10.0
Pros: Considering Covid - the breakfast was very good— be glad when we can go back to the full service breakfast
Cons: Price could be a little better
Excellent 8.0
Pros: Rooms were super clean and the beds were very comfortable great location. Staff were very friendly and nice.
Cons: I didn't like the sack breakfast I was expecting a hot breakfast. But it was ok first day wasn't charged for it rest of stay we ate at waffle house good breakfast. Water for shower wasn't very hot but temp good enough for a shower
Good 7.0
Pros: Close to everything.
Cons: Breakfast was limited grab bag they made for you. No options.
Excellent 10.0
Pros: Staff was extremely friendly and helpful and the beds were so comfortable we didn't want to leave.everything was very clean and the breakfast had a lot 9f variety.
Cons: no
Mediocre 3.0
Pros: The space in the room.
Cons: The bed sheets had brown stains on the comforter. Front desk offer more sheets & didn’t want to refund me my money. Wasn’t there an hour. Want go back!!
Excellent 10.0
Pros: Beautiful hotel. We booked a suite to a whirlpool and it was very nice.
Excellent 10.0
Pros: Clean friendly and safe
Cons: I didn’t like they couldn’t match the online price
Poor 1.0
Pros: Close to alot of stores/restaurants
Cons: The rooms air unit main noises every time it turned on nothing was done y maintenance when notified, pool was not cleaned huge black hair balls, there was exposed screw/washer that is sharp which caused injury to my daughters foot
Excellent 9.0
Pros: quiet ,clean ,good location .good breakfast
Cons: I was asked to be someone from Norwalk, Ct while I am from Lavaca, ar
Excellent 10.0
Pros: Best hotel in town cleanest quiet room and breakfast was good the cinnamon waffles are great well worth the price
Cons: Nothing
Excellent 10.0
Pros: Great stay! No complaints!
Excellent 10.0
Pros: Our room was very nice and clean, and the location of the hotel is only a few miles from downtown.
Excellent 10.0
Pros: Comfortable beds
Cons: I would have liked the indoor swimming pool the best except it was over crowded, loud, and parents weren't watching their children run around the pool on the wet floor.
Excellent 9.0
Pros: The rooms were large and the beds were comfortable. Everything was very clean. The breakfast was good. Location is great! Very quiet rooms.
Cons: The only negative was our bathroom toilet was clogged upon our arrival. I called the front desk and they told me to come get the plunger. My husband gkt it unclogged. I had family members on the same floor and they all trouble with the toilet flushing.
Excellent 9.0
Pros: The hotel was very clean and quite.
Good 6.0
Pros: Location
Cons: understaffed, has maintenance issues in the room - carpet, light bulbs, AC
Excellent 10.0
Pros: Comfortable bed, ample parking, clean, polite staff
Cons: Shower didn't drain properly, but they promptly fixed it. A/c was loud.
Excellent 10.0
Pros: Clean, convenient
Excellent 8.6
Pros: Friendly, helpful staff, decent location, cleanliness, decent breakfast options.
Cons: Pool water was very warm, almost like a hot tub.
Comfort Suites Near Hot Springs Park - Hot Springs
Rated no. 1
9.1
Excellent 9.1
Based on 307 reviews
Details
Reviews

Cleanliness
10.0
Comfort
9.6
Location
9.9
Services
9.7
Staff
9.9
Overall 9.7 Excellent
Based on 27 reviews
Cleanliness
10.0
Comfort
9.6
Location
9.9
Services
9.7
Staff
9.9
Cleanliness
10.0
Comfort
8.1
Location
9.4
Services
8.8
Staff
9.4
Cleanliness
10.0
Comfort
9.9
Location
10.0
Services
9.9
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 9.0
Pros: Breakfast was wonderful, coffee was excellent. Location was beautiful.
Cons: Jacuzzi tub had issues with the electrical system which was a disappointment.
Excellent 10.0
Pros: The property was so beautiful & a place of peacefulness. The staff was all very attentive to any of our needs or requests. We would most definitely stay here again.
Excellent 10.0
Pros: The grounds are so gorgeous and quiet. Great place to relax and bird watch.
Cons: The grounds are beautiful the room are very nice and all the people are very friendly. This is a must stay spot.
Excellent 10.0
Pros: The rooms were beautiful!!! Gardens were amazing!!!!
Excellent 9.0
Pros: We had the Toad Hollow champagne and a cheese plate. They were wonderful. The cheese plate was huge. We had a room with a spa tub. It was very relaxing. It is nice to sit outside in the garden and just look at the lake. They have a waterfall in the garden. As you look out at the lake you can hear that waterfall.
Excellent 9.0
Pros: They had very good breakfasts
Excellent 10.0
Pros: quiet
Excellent 10.0
Pros: Even though they have restrictions due to Covid, they made our stay very welcoming. The property and rooms are well cared for and the breakfast & cookies were amazing. Can't wait to come back.
Lookout Point Lakeside Inn - Hot Springs
Rated no. 2
9.7
Excellent 9.7
Based on 27 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.3
Facilities
9.3
Location
9.2
Overall
9.3
Overall 9.0 Excellent
Based on 404 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
9.3
Location
9.2
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Location
9.1
Services
9.3
Staff
9.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
4.0
Overall
8.0
Cleanliness
9.5
Comfort
9.3
Location
9.2
Services
9.3
Staff
9.5
Cleanliness
9.1
Comfort
9.3
Location
9.1
Services
9.4
Staff
9.7
Cleanliness
9.2
Comfort
9.0
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.6
Comfort
9.3
Location
9.4
Services
9.7
Staff
9.6

Excellent 10.0
Pros: the staff was incredible!! Mr. Bernie at the front desk really went above and beyond for every guest. he made our stay absolutely fantastic. he knew every guest by name.
Cons: the location is right next to a large trailer park that backs up to the parking lot which left us uneasy parking so close.
Excellent 8.0
Pros: My air conditioner went out and they had it replaced quickly. The staff was accommodating and friendly. Clean rooms. Comfortable bed.
Cons: Free coffee- great! Grab and go breakfast charge? I honestly think the guests should receive a basic grab and go at no charge....muffin, juice, bagel, etc....nothing fancy; but have an option to get an enhanced breakfast at an additional charge.
Excellent 9.0
Pros: The employees were very pleasant and helpful. Our room was exactly as we imagined and was not overpriced. We like that there is a coffee machine, refrigerator and microwave in room.
Excellent 9.0
Pros: My bill was a little less than the rate I booked. Hope this was correct.
Cons: We were very pleased with our accommodations.
Excellent 8.0
Pros: it is clean and comfortable. The location is good and very close to everything.
Cons: I’ve stayed twice and both times I chose this place because it advertised a Starbucks within the hotel. Both times Starbucks was not an option because “the barista” didn’t show up for work. If I’m being completely honest if I can’t have the Starbucks there are other hotels within the same price range that offer free breakfast that I would choose instead. The indoor pool is also extremely tiny. I genuinely thought it was the hot tub at first.
Good 7.0
Pros: The staff was excellent.
Cons: The hotel didn¿t seem as clean as we expected for a 3 star hotel. Unfortunately there was a horrible smell that we dealt with the first night, but we had to change rooms the second. The shower and sink wouldn¿t drain.
Excellent 10.0
Pros: Wonderful staff! Great place to stay!
Excellent 10.0
Pros: The proximity to restaurants and Bath House Row
Excellent 8.0
Pros: Location to most everything in Hot Springs was great!
Cons: The ice machines were in need of a good cleaning, the water lines or internally, due to being shut down for the pandemic for 6 months there was some mildew being dispensed from several of the ice machines for guest use other than that it was a great hote
Excellent 10.0
Pros: The room appeared to be recently updated with a modern comfortable decor. We slept so good because of the quality pillows and mattress. The large shower (no tub) felt luxurious. The soap, shampoo, etc smelled great.
Excellent 10.0
Pros: Very friendly and helpful staff.
Excellent 9.0
Pros: This hotel was really nice inside and our room was nice. It was clean and the staff was amazing and so nice. The bed was comfortable and clean and the pillows were soft. It was also in a great location just a very short drive until downtown.
Cons: There was no free breakfast. They did offer complimentary coffee. The bistro was also not open but it is close to many restaurants. Also, there was only a shower in the bathroom, they tried to change our room but no tub was available, Still a great stay!
Excellent 9.0
Pros: Clean.
Excellent 10.0
Pros: bar outside fire pit shower staff
Excellent 10.0
Pros: location, price, cleanliness
Cons: no
Good 7.0
Pros: I absolutely loved the bed! It was also close to several places to eat, some within walking distance.
Cons: Free breakfast was advertised, but it wasn’t until I arrived that I was informed there would be NO free breakfast due to COVID-19. Change the advertisement! Business center only had outdated Explorer and no other choices. Not compatible w
Excellent 10.0
Pros: Excellent property. Very nice and maintained. Friendly staff.  Hotel employee at the front desk is to be commended. A great hotel.
Good 7.0
Pros: The location was the best thing about this hotel. It was easy to get to and the back parking lot entrance was convenient to get to a red light which was helpful for getting onto the main hwy which was sometimes busy.
Cons: There was no housekeeping service. I called the front desk for clean towels. And no in house meal service. The coffee pot in the room was dirty. I understand that this is all because of COVID 19 restrictions. All except for the dirty coffee pot.
Good 6.0
Pros: Staff wonderful
Cons: Covid 19 limited some of the best parts of Courtyard services (food and bar)
Good 7.0
Cons: The room had a musty odor - similar to cigarette smoke, although I don't think that is actually what it was.
Excellent 10.0
Pros: good beds, newly remodeled, clean, modern decor, great value, would be my first choose next time i stay here.
Good 6.0
Pros: Location
Cons: The view
Excellent 10.0
Pros: I loved this very comfortable hotel. The location was quiet. The rooms were spacious and well-appointed. I enjoyed having a fridge and a microwave available . The beds were comfy and the linens were so soft. Having a walk-in shower is always a treat
Cons: I had a hard time finding the property since it sits back off the road and shares an sign with a furniture store that is in front of the hotel. I drove up and down the street several times before I found the hotel. I will definitely stay there again and will recommend it to others.
Good 6.8
Pros: Modern comfortable room and.bedding clean
Cons: Location
Courtyard Hot Springs - Hot Springs
Rated no. 3
9.0
Excellent 9.0
Based on 404 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.2
Overall
9.5
Overall 8.8 Excellent
Based on 553 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.2
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.3
Services
9.0
Staff
9.0
Cleanliness
10.0
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
9.2
Comfort
9.3
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
9.1
Comfort
9.2
Location
9.1
Services
8.9
Staff
9.3
Cleanliness
9.4
Comfort
9.1
Location
9.3
Services
9.1
Staff
9.3
Cleanliness
9.6
Comfort
9.6
Location
9.5
Services
9.4
Staff
9.2

Excellent 8.0
Pros: Check in was simple and my questions was answered. The bed was super comfortable and the pillows was amazing. The walk in shower was nice, and the room itself was clean. We usually don’t eat the breakfast in the mornings, but we did on this stay and it was a good hot breakfast.
Cons: Just the treadmill was down.
Excellent 9.0
Pros: Breakfast was good. Good variety of foods both warm and cold offerings.
Cons: We expected the room to have used towels removed,fresh towels delivered and trash emptied by 2 PM.
Excellent 10.0
Pros: Location was perfect. Everything was easy to get to
Cons: The breakfasts was terrible
Okay 5.0
Pros: It was ok other than some one smoking marijuana on our floor the first 2 nights
Good 7.0
Pros: Breakfast was awesome
Cons: They did not make up bed nor clean between stay
Good 6.0
Pros: The location was nice. It was pretty clean. beds were comfortable Overall, I had a great time..The pancakes were good...I will be back..
Cons: Wifi wouldn't stay connected, the water pressure in the sink in the bathroom, Housekeeping didnt leave towels after I left a nice note. The front desk staff was nice tho..
Excellent 10.0
Pros: Clean
Mediocre 3.0
Cons: The service was subpar. After arriving late (12:30a), I asked for a late checkout. Check back after 7. Ok, I ask again at 8:30. Check back in 30 minutes. The ultimate answer was no. Very annoying. Then the pool was exceptionally cloudy.
Excellent 10.0
Pros: My girls loved the pool & my husband & I LOVED the pillows & beds! We had a wonderful time & the hotel staff was great. The breakfast was incredible as well. It was easy to find directions to all our destinations & we were close to restaurants too.
Cons: Only negative I can think of was that our WiFi worked fine in the lobby & up to our room, but as soon as we walked past the edge of the bed, it would disconnect. It was ok though, we were too tired to worry about anything online anyway.
Excellent 10.0
Pros: Cleanliness and accommodations
Cons: No
Excellent 10.0
Pros: Location
Cons: No
Excellent 10.0
Pros: Very clean. Staff and hotel had excellent protocols in place for Covid-19, and asked guests not wearing a mask to do so and supplied masks as needed.
Excellent 9.0
Pros: The hotel was in a good location and had free breakfast.
Cons: No
Excellent 10.0
Pros: Nice, clean, smoke-free! Everything was great! Had a nice take-out breakfast. (Jimmy Dean sausage, egg, biscuit) Got to also wash clothes for $1.00 wash and $1.00 dry.
Cons: Nothing notable that I can remember.
Excellent 10.0
Pros: I appreciated how clean and well maintained the hotel was.
Cons: The size of pool and it wasn’t heated.
Excellent 10.0
Pros: Location and cleanliness
Excellent 10.0
Pros: It was quiet, clean, and easy to find. The room was nice and had everything I needed, coffee pot, blow dryer, microwave and fridge. I also liked the fact that I felt safe there.
Cons: No
Poor 1.0
Cons: Our room smelled of mold and mildew! We notified the front desk and an excuse was made the A/C had been off for a few days and then proceeded to give me air freshener. Worst hotel stay ever!
Good 6.0
Pros: It was clean
Cons: YES!!! Covid and hotel guidelines prevented us from use of the swimming pool and we didn't get breakfast. They need to organize that better. That is the only reason we got the hotel. We could have stayed in our cabin on the lake
Okay 5.0
Cons: The bed was very hard made it extremely rough to sleep
Good 7.0
Pros: Close to food restaurants and Wal-Mart across the street
Good 7.0
Pros: Room was very clean.
Cons: There was a lot of noise late at night and early morning.
Good 6.0
Cons: The room was next to indoor pool lots of kid traffic
Excellent 8.5
Pros: I liked that the facility was so new.
Cons: The showers drained slow. Surprisingly, I stood ankle deep in a brand new bathroom.
Excellent 9.4
Pros: The room/hotel was new and overall very clean. The free breakfast was very nice, far better than the majority of free hotel breakfasts.
Cons: Found a towel from a previous guest that the cleaning service did not.
Holiday Inn Express & Suites Hot Springs - Hot Springs
Rated no. 4
8.8
Excellent 8.8
Based on 553 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
8.8
Food
10.0
Location
8.9
Overall 8.6 Excellent
Based on 1,847 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
8.8
Food
10.0
Location
8.9
Cleanliness
8.7
Comfort
8.8
Location
8.8
Services
8.7
Staff
9.2
Cleanliness
6.0
Comfort
4.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.6
Comfort
8.6
Facilities
9.0
Food
10.0
Location
9.3
Cleanliness
8.9
Comfort
9.0
Location
8.9
Overall
8.0
Services
8.7
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.6
Staff
9.3
Cleanliness
8.9
Comfort
8.9
Facilities
9.0
Location
9.1
Overall
9.3
Cleanliness
8.9
Comfort
8.9
Location
9.0
Services
8.9
Staff
9.3

Excellent 10.0
Pros: the rooms were comfortable and quiet. the staff was amazing! The ladies working on the breakfast are so friendly and the food was so delicious! this was our second time going and will continue to stay here.
Excellent 10.0
Pros: Outstanding staff that genuinely sees to guests, comfort and convenience. Dawn in particular made my trip simpler and far more pleasant. Breakfast and the staff exceptionally good and kind.
Excellent 10.0
Pros: Location and cleanliness.
Cons: No.
Excellent 9.0
Pros: The front desk staff were very nice people. The complimentary breakfast was great and the people there were also very nice and courteous.
Cons: My only complaint is some of the road noise was annoying. Not really the hotel¿s fault.
Good 6.0
Pros: I liked the location it wasn't far from fun food or anything
Cons: i just didn't like rooms being outside having a small child I like indoor rooms and pools
Excellent 10.0
Pros: Great customer service & exceptionally clean remodeled hotel.
Cons: No
Good 6.8
The room is fairly clean, the AC works good and the bathroom is fairly clean also. The location is a little far from downtown so it was a bit difficult to find restaurants around.
Excellent 8.8
This is an older property directly across the street from the horse race track and Oaklawn Casino, so great location. But it is extremely well maintained and clean. Rarely have I seen a staff demonstrate the ownership they do for this property and community. A genuine gift of welcoming hospitality. Grand hot breakfast included . All the best places in town were booked up, but grateful for this happy oasis of hotel history and southern hospitality as an option.
Excellent 9.6
So friendly and helpful. Breakfast was great. Super place to stay.
Excellent 8.0
Pros: Clean, fairly quiet, well-lit, super friendly staff. AMAZING breakfast- and the servers were the sweetest ladies!
Cons: Everything was great!
Excellent 10.0
Pros: The hot breakfast was the best we¿ve had in a long time. They were very careful in protecting visitors from COVID with several preventive measures in place. Also, the staff was friendly and accommodating and genuinely enjoy their jobs.
Cons: I was initially disappointed to realize it was a motel, but was glad to find iour room to be clean and spacious.
Excellent 10.0
Pros: Breakfast was amazing, couldn't find better staff to serve you anywhere else.
Cons: Beds weren't the most comfortable, but they weren't the worst either.
Okay 5.0
Pros: Breakfast was amazing. Great hot meal.
Cons: Loud
Excellent 10.0
Rooms are very clean, comfortable bed, still has a full service breakfast, workers are serving the food, they were extremely nice, joyful, breakfast was amazing, hotel was across from Oaklawn casino, it is within walking distance however, only one entrance was open so it is a long walk around, we drove and parked at casino. Hotel was a couple miles from bathhouse row, easy to drive to.
Good 6.0
Pros: Location
Cons: No
Excellent 10.0
excellent
Excellent 9.0
Pros: I enjoyed the spontaneity of housekeeping and the location was almost perfect.
Cons: We had some rowdy right next to us who kept us up all night.
Good 7.0
Pros: Free breakfast was amazing! Eggs, bacon, sausage, biscuits, gravy, and your choice of cereals, sweet rolls, coffee, milk-chocolate or white and several different juices, along with all kinds of jelly. Not just sweet rolls as most free breakfasts are!
Cons: It could use some updating. Do not care for carpet, especially with the Covid-19 pandemic going on, and the bathtub in our room was old and very small
Excellent 9.0
Pros: The staff is friendly and helpful as they should be. The breakfast bar was the best of any hotel that we have stayed.
Excellent 8.0
Pros: The breakfast was the highlight of the stay!
Cons: There were not enough towels in the room, but otherwise it was a good experience
Good 7.0
Pros: The front desk attendant was simply delightful. I sincerely appreciated how hard the ladies working the breakfast buffet were working to keep the line moving quickly.
Cons: The rooms are a bit outdated, smelled odd and had carpet everywhere ... which also had an odd smell.
Okay 5.0
Cons: I didn't get the king room I reserved and I was too exhausted to complain
Good 7.0
Pros: Location is excellent for Oaklawn.
Cons: Slight musty smell upon arrival to the room. No extra towels.
Poor 1.0
Pros: The locations was nice.
Cons: The hotel workers lack hospitality and do not accommodate. They do not sympathize and have not been trained in customer service. This was the worst hotel experience I have ever had and will NEVER book a room at Best Western ever again.
Excellent 10.0
Pros: Staff form management all the way down...front desk, maids ,breakfast cooks to maintenance went above and beyond expectations... The guests in the hotel were pleasant and friendly..The experience met and exceeded any expectations I might have had...
Cons: That the staff was busy and I enjoyed talking to them...great people...
Poor 1.0
Pros: They make us stay in smoking room
Excellent 9.5
Great experience, lovely staff, rooms very clean, pool very clean. Room was like new. We loved it here and thought it was very vacationy. Just a few minutes drive to bath house row and the old town with shopping.
Mediocre 2.0
Pros: The location was good.
Cons: I traveled with 2 dogs. The night manager knew I had dogs and said nothing. The next day, I was locked out of my room and they wanted a $100 deposit and $25 cleaning fee, before I could get back in the room. They did not get the $200 deposit.
Okay 4.0
Pros: nothing
Cons: I wanted to extend my stay and the desk indicated to come in the morning put cc down. Next morning I was told room not available.
Okay 5.0
Cons: The room smelled bad.
Okay 5.0
Pros: Great location. The offerings for breakfast was diverse and excellent. The staff as very helpful and friendly. A matter of fact the staff was awesome.
Cons: The pool really needed to be skimmed and clean. It was almost gross
Mediocre 3.0
Pros: location
Cons: double beds was too small
Good 7.0
Pros: The breakfast buffet and the two ladies that oversee it were the BEST part of the hotel.
Cons: I didn't like how close my room was to the main road (Central Ave) because of the continuous car/road noise. The other negative was my non-smoking room was right next to a smoking room, so the smell just made its way into mine.
Okay 5.0
Pros: Great breakfast. They actually had people that refilled your coffee, made you a waffle, toast etc. It's a buffet but they are there to help you. And then they bring it to you at your table.
Cons: Location was horrible as this is a tourist town and right on the main road so very hard to get in and out of parking area. However it was quiet
Good 6.0
Pros: The motel was clean. Employees were friendly and accommodating. The room was ready before check-in and she let us go ahead and get our keys. The bathroom was extremely clean. I loved that the most. The beds were comfy enough.
Cons: Although updates had been made, the motel still felt dated. I did not like that it was accessible to the outside and it seemed like the neighborhood was sketchy. The iron base was bolted to the ironing board. That was inconvenient for ironing.
Poor 1.0
Pros: Nothing nice to say.
Cons: Old. Ratty. Worn out. Saggy mattresses. Years of deffered maintenance. A one star. In a shady part of town. Don't know why this place has as many good reviews as it does.
Okay 5.0
Pros: The staff was nice at check in.
Cons: I did not like that this was a motel, when I thought I was booking a 2.5 star hotel. This was not a 2.5 star hotel.
Excellent 9.7
Pros: Hot breakfast and the service from Donna Room facility Service
Cons: The space is a little tight
Mediocre 2.0
Pros: The staff was friendly.
Cons: The hotel does not have any interior hallways and is not in the best area for a female traveler alone. The room had a bar in the bathroom window, two doors and gaps around the window and doors. There were roaches in the bathroom.
Poor 1.0
Pros: Nothing
Cons: Misrepresented as a 2.5 star hotel. Might be a 1.
Mediocre 2.0
Pros: Nothing best. I do not understand why their name is 'Best' Western. They do not deserve this name.
Cons: Room was not clean at all. They did not clean room properly and even did not put towels in the room. Staff and manager was not friendly.
Poor 1.0
Pros: I had to Forfeit stay at this hotel
Cons: I had to Forfeit stay at this hotel. The staff was rude and unaccommodating. Rooms were smokey and my whole family has asthma. Location was seemingly unsafe and not in the center of downtown as I had hoped.
Good 6.0
Pros: Friendly staff, clean room, good breakfast
Cons: A one star property at best in a bad location in town.
Okay 4.0
Cons: It smelled horrible, and my child found a half smoked weed blunt.
Best Western Winners Circle - Hot Springs
Rated no. 5
8.6
Excellent 8.6
Based on 1,847 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
9.0
Overall
10.0
Overall 8.6 Excellent
Based on 273 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
9.2
Services
9.0
Staff
9.1
Cleanliness
9.0
Comfort
8.8
Location
9.0
Services
8.5
Staff
8.9
Cleanliness
9.3
Comfort
9.0
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
7.5
Comfort
8.2
Location
8.4
Services
7.8
Staff
8.5
Cleanliness
8.3
Comfort
9.5
Location
8.8
Services
8.5
Staff
9.5

Okay 5.0
Pros: Good location.
Cons: Extremely slow elevator. Not enough toilet paper in the room at check in, had to get from front desk. Hotel is over priced for the accommodations it has to offer.
Excellent 8.0
Pros: That you go swimming anytime want without being on schedule like other hi hotels. Love the hot water dont run out.the beds were comfty.
Cons: For the price wish had better breakfast.
Excellent 10.0
Pros: Staff was very nice an rooms was Comfortable.
Cons: Every thing was great
Excellent 8.0
Pros: Friendly staff
Cons: Everything was excellent
Okay 5.0
Pros: Everything else was great.
Cons: We had horrible guest around us! They were drunk, loud, yelling, slamming doors until about 2 in the morning. You could hear them puking in our room. It kept our kids awake 😣 It wasn't the hotels fault at all.
Poor 1.0
Cons: Didn't stay here because you have to have a credit card
Okay 5.0
Pros: I like the bed and pillows. Always sleep pretty well. Although my husband had something on his sheets.......
Cons: no coffee at 8am, toilet was broken, tub was dirty, microwave stunk
Okay 4.0
Pros: It was in a good location of town
Cons: The bed was horrible very hard..the bathroom was not clean as I expected it too be
Mediocre 3.0
Cons: The smell in the room was awful. Old and moldy I had to go to Walgreens and get some spray to try to combat the stale air and smell. All the carpet needs to be removed. The bathtub needs replacing. The hotel needs an upgrade. Not good value for the price
Okay 4.0
Pros: Location
Cons: Mold in the bathroom.
Excellent 9.0
Pros: Location and Staff
Cons: Due to COVID limited breakfast, but you have to follow guidelines which is understandable. Your breakfast is always something to look forward to when staying there.
Excellent 9.0
Pros: Staff very nice and the hotel very clean. A very good breakfast that was continuously restocked.
Excellent 10.0
Pros: Hotel had a great location for what we were in town to do, great price, and great proximity to several restaurants. The free continental breakfast was definitely a plus.
Cons: No
Excellent 10.0
Pros: Convenience to the Bank of Ozarks and Arena and restaurants. Staff was very friendly and the room was excellent!
Cons: This hotel was great...will be staying there, if available, when I travel to Hot Springs.
Excellent 9.0
Pros: For a holiday, it was very quiet!
Excellent 9.0
Pros: It was very clean and the breakfast was good. Overall a great place to stay!
Cons: The floor of the bathtub in our room wasn't supported well underneath and would give. It didn't cause any problems for us but it might cause someone to fall if they're not prepared for it.
Excellent 8.0
Pros: Breakfast was good.
Cons: No
Excellent 9.0
Pros: Very clean, and wonderful staff.
Cons: N/A
Excellent 10.0
Pros: Excellent location right off the highway. Very close to nice restaurants. Nice comfortable rooms and good breakfast.
Excellent 10.0
Pros: For the money the hotel was clean, staff was friendly, it is a simple hotel for a good price. The pool was nice, patio for smokers, breakfast included.
Cons: It was a couple miles from downtown, but still a great place to stay :)
Comfort Inn and Suites Hot Springs Central - Hot Springs
Rated no. 6
8.6
Excellent 8.6
Based on 273 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.6
Overall 8.6 Excellent
Based on 191 reviews
Cleanliness
9.2
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.6
Cleanliness
9.2
Comfort
9.0
Location
9.0
Services
9.0
Staff
9.4
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
9.2
Comfort
9.1
Location
9.1
Services
9.3
Staff
9.1
Cleanliness
9.2
Comfort
9.2
Location
9.6
Services
9.0
Staff
9.2
Cleanliness
8.9
Comfort
8.7
Facilities
9.0
Location
8.4
Overall
9.0
Cleanliness
8.9
Comfort
8.6
Location
8.8
Services
8.2
Staff
8.0

Excellent 10.0
Pros: convenient to a nice, modern area of Hot Springs. clean, staff very friendly,
Cons: king room a little smaller than we are used to.
Good 7.0
Pros: The area was close to the places visited for my wife's birthday celebration.
Cons: I told the staff it was my wife's birthday and they put us in a room facing the storage near the elevator, constant noise for a frequent guest. Breakfast area staff not friendly towards us.
Excellent 8.0
Pros: Breakfast was good except the eggs.
Cons: Toilet tissue, not soft. Pillows didn’t hold your head up.
Excellent 10.0
Pros: Very clean quite and comfortable. Staff was very accommodating
Excellent 10.0
Pros: The lady working named Storm was just a great person
Poor 1.0
Pros: Location was ok.
Cons: WE left an Ipad and a jumpsuit, turned around to get it about an hour later. NO HELP, didn't even take our name or number. Called, came back the next morning and sister was in another room for two more days, and still no help. I don't know who took the ipad, but noone was in the room
Excellent 10.0
Pros: Storm was so friendly and so sweet! Hotel employee was really helpful, too. Everyone felt like family. We stayed an extra night b/c of how well we were taken care of, plus location and how nice the hotel is. Pool was good. Good restaurants right there,
Excellent 9.0
Pros: Passing thru area on road trip. 2 nites to see area. Great location for our needs, view over entrance ( for a Californian- green!). Great staff. Large comfy room 404 could use another chair. Met my criteria of well lit, counter space, shower.
Cons: After 2 mos, really tired of this type of breakfast but adequate. I mentioned that both mornings the cooked bland (missing salt) oatmeal was almost cold. The pot was off at 8 am. She was sweet and didn’t know. Remedied?
Excellent 10.0
Pros: The pillows are great.
Excellent 10.0
Pros: The room was clean and tidy plus the staff was very friendly.
Cons: I could hear people climbing the stairs because our room was right next to the stairwell.
Good 6.0
Pros: Cleanliness
Cons: Rented this room specifically for the jacuzzi. The jacuzzi had a broken knob and it did not work very well at all.
Okay 4.0
Pros: nothing in particular
Cons: first the high price we expected way nicer than that the sheetrock was cracked about 8 foot long on the ceiling the bed and the pillows sucked really bad laQuinta hotel is where we always stay we wont do that ahain
Excellent 10.0
Pros: It was a clean hotel and the breakfast was good
Cons: Ac never really got cold
Okay 5.0
Cons: It is unfair to charge for the night we could not stay as I had booked online. Very unhappy about that as our income is rather low but have always chosen Hampton for the cleanliness.
Excellent 10.0
Pros: As a former resident of Hot Springs I like the location. Hotel is close to shopping, restaurants. Facility was clean, room was clean, bed very comfortable. Staff was courteous and friendly. I would be happy to stay there again.
Excellent 10.0
Pros: Breakfast
Excellent 10.0
Pros: Location and Easy Access
Cons: None
Excellent 8.0
Pros: clean and quiet
Excellent 10.0
Pros: Location, staff, and room was great! When we go back I will definitely stay there again!
Good 7.0
Pros: The location was perfect.
Cons: The rooms are small for the price and there isn't much healthy selections for breakfast. The only thing I could eat was a boiled egg white. Too many carbs on buffets. Construction painting made the halls reek of chemical fumes.
Excellent 9.0
Pros: The staff!!
Cons: Little far from the downtown
Excellent 9.0
Pros: My wife and I enjoyed the cleanliness and the staff workers were extremely nice, giving us great instructions and apologizing over and over for the renovation. We certainly enjoyed the full breakfast.
Cons: We would suggest some no-slip mats or something in the bathtubs. There was not in our room and the tub can be a little slippery. Also, an extra waffle maker would benefit the breakfast area. Other than that, everything else was great.
Mediocre 2.0
Pros: Very good breakfast
Cons: Construction was awful along with the smell
Excellent 9.1
Pros: The breakfast was good even without biscuits and gravy. The staff was friendly and helpful. The location is convenient - an easy turn in at the light on Central Avenue.
Cons: I have no idea why hotels in the United States use these heavy bed spreads that combine a blanket with the top sheet. This is a european tradition that is unnecessary with a heated and cooled room. Hampton Inn - save yourself some money and do away with them! Replace them with a medium weight blanket. The furniture in the dining area is too heavy. The large chairs in front of the TV are too big, too heavy, too hard and uncomfortable. Get rid of them! Please! People behind them can't see the TV when sitting down.
Hampton Inn Hot Springs - Hot Springs
Rated no. 7
8.6
Excellent 8.6
Based on 191 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
8.9
Overall
8.7
Overall 8.5 Excellent
Based on 659 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
8.9
Overall
8.7
Cleanliness
10.0
Location
8.0
Overall
8.0
Staff
10.0
Value for money
6.0
Cleanliness
8.7
Comfort
8.7
Location
9.0
Services
8.5
Staff
8.9
Cleanliness
9.6
Comfort
10.0
Facilities
10.0
Location
8.8
Overall
8.7
Cleanliness
8.6
Comfort
8.6
Location
8.7
Overall
7.0
Services
8.3
Cleanliness
8.7
Comfort
8.6
Location
8.8
Services
8.7
Staff
8.8
Cleanliness
8.8
Comfort
9.3
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.3
Comfort
9.2
Location
9.3
Services
9.2
Staff
9.2

Good 7.0
Pros: The view
Mediocre 2.0
Pros: The room was very small
Cons: Size and facilities
Excellent 10.0
Pros: Lot of choices to pick for breakfast. Big plus. Very quite. Excellent roon.
Cons: Nothing. The hotel was great!
Excellent 9.0
Pros: Location and cleanliness.
Cons: Phones didn’t work. Had to go down just to ask a simple question.
Excellent 9.0
Pros: The breakfast was good, just need to have more variety.
Cons: The bathroom was a little tight. When needing to close the door, that was the only thing. No, room service. Had to take our own trash out, and had to take our used towels to the front desk for an exchange.
Excellent 9.0
Pros: Free breakfast and afternoon snacks
Cons: Had a queen bed and we are use to a king. The fire pit wasn’t working. Room #207 didn’t have a dining table in it.
Excellent 8.0
Pros: We didn’t eat breakfast there wasn’t much left when we went down to eat & it was only 8:45. The location was great very pretty view of the lake from outside.
Cons: We didn’t get the room we reserved. I booked online a week before our stay we get to our room & it’s handicap. I went down & told the staff that wasn’t wat I reserved & paid for we was supposed to have a king room not a queen & not a handicap she then tells me there are no more rooms available we had friends that reserved a day before us & they got the room they reserved also my husband & I woke up around 3-4 & our room was so hott we had to turn the AC on I’m assuming the heat was on threw the hotel we was on ground level. The hotel itself was great but im still upset we didn’t get wat we paid for.
Excellent 10.0
Pros: Staff was friendly the facility was very clean and nice. We enjoyed the indoor pool very much. They had a lot of special activities that I wish I could have been more involved with.
Excellent 10.0
Pros: Location
Cons: Indoor pool was very cloudy and the pool area was insufferably hot for those who weren¿t swimming; in addition the towel supply was low in the evenings.
Excellent 10.0
Pros: Location
Cons: No
Excellent 10.0
Pros: Loved everything about this place. Location was convenient to anything we wanted. Great view from the back side. Great breakfast. Monday-Wednesday they served supper. Nice indoor pool. A little theater room. Nice staff. Will definitely go back.
Cons: No.
Excellent 10.0
Pros: At home atmosphere
Okay 5.0
Pros: Breakfast
Cons: some Ladies on front desk are not very friendly
Good 7.0
Cons: I woke up to fire truck sirens. I picked up the phone to call the front desk and it wasn¿t working. I panicked thinking something was on fire, so I called the front desk using my cell the clerk said, everything¿s fine they¿re just checking the pe
Excellent 8.4
Its nice but its really hard if your a smoker or have breathing problems and you get put on the third floor all the way down the hall from the elevator but its a really nice place and the staff have been really nice
Good 7.0
Pros: The best staff in the world! They were all amazing!
Cons: Several items in the room were broken, refrigerator had broken shelf, chair at desk had broken arm, phone didn't work, toilet seat was very loose, shower was stopped up and bottom of tub was so soft it buckled when we got in. We used a towel on the bottom
Excellent 10.0
Pros: Really liked the separate bedroom and kitchen was perfect. Location was great.
Cons: No, great place to stay.
Excellent 10.0
Pros: Everything
Good 7.2
Had a couple issues during our stay that weren't handled properly by all staff. One said one thing, and different shift said another. Solution was on last day of trip, to switch rooms at 4 pm. No other solution or accomodations was made.
Excellent 8.0
Pros: Very clean
Cons: Location . Not close to downtown.
Good 6.0
Cons: Sofa bed is not the best could spend a few dollars more for a better mattress
Good 7.0
Pros: Staff were very nice and helpful. theater Room is a cool extra. They have a sitting area outside and light the fireplace for you.
Cons: There was unopened and opened alcohol left in the outside sitting area from the night before. My thought was of safety for children or curious teens who may of found it before we did.
Excellent 8.0
Pros: Not too close to heavy traffic at town center. Clean room with kitchenette.
Cons: Small kitchenette, minimum cooking utensils. Not adequate smoke vent for cook top. Alarm came on while cooking and took quite a while for staff to shut it off. Back entrance did not lock throughout the night, so anyone can walk right in.
Okay 5.0
Pros: The staff were very nice.
Cons: The room smelled horrible. The mattress was not very comfortable and made creaking sounds when I moved, The bathroom smelled like mildew and the bathroom light was very dim.
Good 6.8
even with the Covid brouhaha, it was a clean, quiet place with helpful staff. the parking lot is a bit tricky to get in on motorcycles tho.
Excellent 10.0
The hotel staff was friendly and the room was clean
Okay 5.0
Pros: Staff, food, location
Cons: Telephone did not work. Wrong cord that would not connect to the phone. Did not stay more than one night as the rate doubled from for weekends.
Good 6.0
Pros: Location is good. Laundry service is complimentary but most machines are not working. I have to wait four hours for my turn. It's a really frustrating experience. The machines are way too outdated. Just one elevator is not enough for the building.
Good 7.0
Cons: Reserved a Queen studio. Clerk said it was a Queen, but the bed was really a full/standard size bed. Room was really small. Small bathroom.
Good 7.0
Pros: location
Cons: room service. they forget to clean my room, twice.
Good 7.0
Cons: The whole hotel had a nasty smell. I guess that's what I get for staying in a hotel that accepts animals. Yuck! The parking lot is very small.
Good 6.0
Pros: Location was good. Free breakfast.
Cons: The room was too small for 2 double beds. The buffet line was too small in space if several people were trying to get around it. Not enough dining space, tables, or chairs for everyone to sit and eat. Not all staff members spoke English.
Good 6.0
Pros: Staff
Cons: Buffet was not filled in a timely manner
Excellent 9.4
Pros: The room was great and for a great price! It was very comfortable, clean, and had a great view! The downstairs area was great, I loved the fireplace in the lobby and the eating area. The pool was awesome, and the complimentary breakfast was good!
Cons: I wish the breakfast had bacon! That would have made my day!
Excellent 9.3
Pros: The staff was very friendly and everything was well kept and clean
Cons: The drive way to the hotel is very hard to find the first time and a little steep. Also, the breakfast was definitely not the greatest.
Staybridge Suites Hot Springs - Hot Springs
Rated no. 8
8.5
Excellent 8.5
Based on 659 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.3
Facilities
9.0
Location
8.9
Overall
9.0
Overall 8.3 Excellent
Based on 309 reviews
Cleanliness
8.7
Comfort
8.3
Facilities
9.0
Location
8.9
Overall
9.0
Cleanliness
8.7
Comfort
8.4
Location
9.1
Services
8.5
Staff
8.7
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.6
Comfort
8.2
Location
8.8
Services
8.0
Staff
8.5
Cleanliness
9.0
Comfort
8.6
Location
8.9
Services
8.8
Staff
9.0
Cleanliness
9.0
Comfort
8.3
Location
9.0
Services
8.8
Staff
8.3
Cleanliness
9.2
Comfort
8.3
Location
9.2
Services
8.3
Staff
9.6

Excellent 8.0
Pros: The room was nice and the view was beautiful ans assessable to Hot Springs and surrounding areas.
Cons: You can hear the people above walking around, very loud. I think a little thicker carpet would help to minimize the noise. The kitchen could use a few more cooking items and utensils.
Mediocre 3.0
Pros: The dishes in the cabinet were dirty. The floor was stained and dirty. The view was nice Beds ok not real comfortable. We ended up leaving a day early without refund which we didn’t expect. The place was not at all what we expected.
Cons: Dirty dishes in cabinet. Floors dirty. Musty smell
Excellent 10.0
Pros: The view of the lake.
Cons: N/A
Good 6.0
Cons: Covid restrictions
Poor 1.0
Pros: The location
Cons: My view was a car wash the wasn’t cleaned management was rude paid for a lake view didn’t get it no closet space and heater was in there nothing like what the website said
Mediocre 3.0
Pros: Location is beautiful.
Cons: There was no staff to speak of. The office was closed upon my 4pm arrival and my 10am departure. The ice machine was inoperable “due to covid” and there was no water in the vending machine.
Excellent 10.0
Pros: The price and atmosphere.
Cons: Not at all, all was good.
Excellent 10.0
Pros: Clean, simple but nice, great location, beautiful view from inside of the lake and hills.
Excellent 10.0
Pros: Room was right on the water with a balcony overlooking Lake Hamilton and was fairly convenient to downtown Hot Springs. Price was extremely reasonable. Room appeared to be recently renovated. Very rustic/retro feel-- somewhat like going "back in time".
Cons: no
Mediocre 2.0
Pros: It was on the water
Cons: The owners are a-holes. Once they have your money they do not do anything to accommodate any changes you may have. I would not ever stay at this place again even if it was the only room in town.
Excellent 10.0
Pros: We rented a studio unit with a patio with lake view, so it was really nice being able to step outside whenever we wanted and have a beautiful sight. The room had a full kitchenette with dishes and everything, small stove but no pans.
Excellent 8.0
Pros: Good location
Cons: Had a faulty Dish network connection, but didn't spend much time watching TV. No major issues.
Country Inn Lake Resort - Hot Springs
Rated no. 9
8.3
Excellent 8.3
Based on 309 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.7
Facilities
10.0
Location
8.9
Overall
9.5
Overall 8.2 Excellent
Based on 429 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
10.0
Location
8.9
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.3
Comfort
8.5
Location
8.9
Services
8.2
Staff
8.6
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.6
Location
8.9
Services
8.4
Staff
8.6
Cleanliness
9.2
Comfort
9.0
Location
8.7
Services
8.3
Staff
8.7
Cleanliness
9.0
Comfort
9.0
Location
9.0
Services
9.0
Staff
8.7
Cleanliness
9.2
Comfort
8.9
Location
8.8
Services
8.7
Staff
8.8

Excellent 8.0
Pros: It was very clean and the beds were very comfortable!
Cons: There was no breakfast and for the price of the room..I think there should be a breakfast.
Good 7.0
Pros: it was a good location and employees were nice
Cons: Service staff seems to be struggling our room did not have amenities and all the clocks were still off from daylight savings (including their internal clocks for the key cards)
Excellent 8.0
Pros: The room was very clean and comfortable, bed was comfortable. Staff was very friendly. Location was great and it had ample space to park our trailer.
Cons: Everything was just fine. I can't think of anything that needed improvement. Our room met all of our needs and was very comfortable. The location was good for where we needed to be.
Excellent 10.0
Pros: Great location and value. I liked the kitchenette. Very comfortable bed.
Cons: I couldn't get the hair dryer to work.
Good 7.0
Cons: Air unit too loud
Good 6.0
Pros: We liked the shower.
Cons: The room was filled with an unpleasant combination of a smoky and a coverup scent. The area behind the toilet needed to be cleaned.
Mediocre 3.0
Pros: Convenice
Cons: Toilet would hardly flush room 302
Excellent 10.0
Pros: Room was nice, spacious, full kitchen.
Excellent 9.0
Pros: Room was clean with plenty of space. Did not expect a full size refrigerator, stove with pots, silverware etc.
Cons: Room had a slight smell, not bad but did not notice after being in room for a while.
Okay 5.0
Pros: Clean
Cons: Our microwave did not work and was not repaired/was not offered another.
Excellent 10.0
Pros: Clean room, friendly staff, good location.
Cons: Hotels in general are taking advantage of the covid deal. No breakfast but can charge for food they have for sale? That is just a money grab. Don't clean the room every day because of covid? Saves you money so more in your pocket.
Okay 4.0
Pros: Location
Cons: The air conditioner was out in the room no more rooms were available to move me to there was dirty Band-Aids in the floor in my room and when I called and complain nobody seem to really care
Poor 1.0
Pros: This hotel was the worst experience i have had the microwave did not work the fridge was out our food spoiled we ate some before we realized it the lady on front desk said she would make a note i have now been sick 2 days no refund no use u again or cande
Cons: wood the pool was out of service from 9-12 we chose that pkg as all 3 had pools empty hygiene bottles in bathroom had to pay additional20.00 for 2 beds yall said 2 people 1 room my sister and i dont sleep in same beds this was the worst hotel experience
Excellent 10.0
Pros: Front desk friendly
Good 7.0
Pros: This hotel was central to a lot of Hot Springs attractions. We didn't need the kitchenette during our stay, but do note that it could be useful on longer trips. I felt safe. The hotel has a pool that was in good repair and that we enjoyed using.
Cons: We booked a standard room but didn't realize that sleeping options would be limited to a double or queen bed and a chair that reclined. Most standard rooms we have stayed in at other hotels offer more bed options. Broken toilet handle.
Poor 1.0
Cons: The refrigerator ice maker made severe grinding noise and I was not able to sleep at all. Also the elevator was not working properly. Took 10 min each time and there are only 3 levels
Excellent 8.0
Pros: Friendly, clean, reasonably priced, pet friendly, pool
Cons: The cooling system stops when there is no one in the room or no motion while sleeping. Sometimes can make the room hot.
Mediocre 2.0
Cons: The rudeness of the manager¿
Excellent 9.0
Pros: The price for the rooms.
Cons: We were suppose to have queen suites, but the beds were only full size . But we just went with it. Did see one roach (he was dead) but didn't see any signs of any others.
Excellent 8.0
Pros: I absolutely love the beds, so comfortable! The desk in the room was great for the computer work I needed to do while there. Lots of places to eat close by. Well-lit parking area. Friendly staff. Check out time is later than some hotels.
Cons: no
Excellent 8.0
Pros: Was clean and quiet.
Cons: The mattress sunk down. Worn out
Good 7.0
Pros: It was in a good location close to restaurants, shopping and fuel. Premium tv channels. The kitchen was convenient.
Cons: The bed was too small, not even a Queen size. The A/C was too noisy. First flush of the toilet it stopped up, had to wait for employee to come unstop it.
Excellent 10.0
Pros: EVERYTHING WAS AMAZING!!!! THANK YOU SO MUCH ¿¿!!!!! Front desk staff was excellent!!!!
Cons: Nope
Excellent 10.0
Pros: Fantastic place to stay! They have thought of everything to make your stay enjoyable and I love that there was 24 hr desk front desk service if it was needed. Front desk attendants were awesome. Will definitely stay here again!
Okay 5.0
Pros: Nothing really ..
Cons: To far from attractions.. bad to taxi or uber to do anything! No breakfast! Did have a little area where you could purchase things for insane prices but not worth it. This hotel is more for workers needing a place to stay in area!
Poor 1.0
Pros: Close to the hospital my sick aunt had to go to for cancer treatments.
Cons: Bought a standard room on that slept two people. Hotel contacted me for my card number for incidentals but, instead, charged my card to upgrade the room to a two bed suite...didn't tell me. Then charged my family another $35. Won't stay there again!
Good 6.0
Pros: The room had smoking
Cons: Hotel cost to much not to have breakfast not even in a bag yogurt apple SOMETHING very dissatisfied..100 room
Mediocre 2.0
Cons: Are room wasn't clean and are bed looked like someone had been laying on the bed
Poor 1.0
Pros: Location
Cons: Staff assigned us to an ADA ROOM. We made attempts to explain it was for persons with disabilities and they cold not seem to understand. It had a doorbell and stove light that goes off when you call the room or ring door bell. We did not need or Request.
Good 6.0
Cons: Room was to be assigned at check-in. Was almost made to accept a SMOKING room though I’m allergic, could not get 2 beds, no fire pit as stated. Hotel wanted additional money $20 plus to accommodate.
Mediocre 2.0
Pros: Bed was so comfortable.
Cons: Could not get internet service on any of my three devices.
Poor 1.0
Pros: Nothing
Cons: smoking room, asked for 2 kids and 2 adults and a single queen was booked.
Poor 1.0
Pros: Nothing
Cons: Got a room with a single bed paid for a room with two beds
Good 6.0
Pros: 1. Everything worked out as expected except coronavirus protection.
Cons: 1. No protection for coronavirus. No masks, no distancing, Nothing!
Excellent 10.0
I have stayed in a lot of hotels, from pricey ones to less expensive. I will stay with Candlewood suites again. Very clean, Bed was super comfy, the night desk clerk was awesome. Traveling for a wedding to Hot Springs with my Granddaughter. Five+ stars!!!
Poor 1.0
Pros: Like the comfort of the suites and the firm and soft pillow opts
Cons: Took an hour to Check-in...after booking and paying online..
Good 7.0
Cons: Too far off the route
Poor 1.0
Pros: price
Cons: smelled like smoke in non-smoking room, also smelt like mold/mildew/musty cheaply built, screwed up room reservation
Good 6.0
Pros: Location.
Cons: Hotels at this star level almost universally have a complimentary breakfast, but this one does not. That was a major negative surprise when woke up and were forced to go to breakfast at restaurants that were jam packed full for Fathers Day.
Mediocre 3.0
Pros: Our room had ants and bugs in there it appeared clean but as soon as we got in the bed to lay down we had a problem. We noticed bugs and ants on the bed. Also it was a line of ants crawling on the wall behind the bed. The front desk was nice but that room
Cons: Room
Good 7.0
Pros: Hotel was clean, staff was helpful and friendly. Has plenty of parking and right off the main road.
Cons: I thought the price was excessive for the rating; particularly when there are hoops of places to lodge in and around the area. In their defense, all of the hotels in the area are over priced.
Good 6.0
Pros: Internet fast and reliable.
Cons: Mattress so-so. Cable TV had no premium channels. TP translucent. Towels good quality but improperly rinsed (scratchy). No free breakfast (inappropriate at this price point). Air conditioner blasts super cold regardless of setting. No maid service!
Candlewood Suites Hot Springs - Hot Springs
Rated no. 10
8.2
Excellent 8.2
Based on 429 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.8
Facilities
9.5
Location
8.5
Overall
8.4
Overall 7.5 Good
Based on 877 reviews
Cleanliness
7.9
Comfort
7.8
Facilities
9.5
Location
8.5
Overall
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.8
Comfort
7.7
Location
8.5
Services
7.5
Staff
8.4
Cleanliness
8.6
Comfort
10.0
Facilities
10.0
Location
8.6
Overall
7.3
Cleanliness
7.9
Comfort
7.8
Location
8.4
Services
7.4
Staff
8.4
Cleanliness
8.1
Comfort
8.2
Facilities
8.0
Location
8.6
Services
8.0
Cleanliness
7.9
Comfort
8.0
Location
8.4
Services
8.1
Staff
8.4
Cleanliness
8.0
Comfort
7.6
Location
8.6
Services
7.9
Staff
8.6

Excellent 8.0
Pros: Staff
Cons: Possibly the worst hotel breakfast I've ever had!
Excellent 9.0
Pros: thank you very much your guy help to us see you soon
Excellent 9.0
Cons: breakfast was pretty lame. would've like something hot besides just waffles.
Excellent 10.0
Pros: I was very satisfied with the room it was clean and very comfortable. The staff was very nice and helpful. I love the location and rate. I really enjoyed my stay.
Okay 5.0
Pros: Leaving.
Cons: Not a place I would recommend.
Excellent 8.0
Pros: Nice indoor pool. Staff was present but we didn¿t really have too much interaction with them. Probably the best thing about the hotel was the fact that is shares a parking lot with the Blue Monkey, a nice restaurant with an outdoor patio & plenty of
Cons: Really no. Hotel is a good room at a reasonable price. Kids like the pool and gym. Good breakfast too.
Mediocre 3.0
Pros: Parking hood, bed was comfy, people were helpful.
Cons: Door lock on side door to get into building is broken and propped open with a block of wood at night. That did not make us feel very safe. Fridge in room was set too cold and froze all our drinks the first night, including a soda can that burst open when taking it put so we had to clean up that mess. We tried to turn the thermostat control on the back of the unit but it wouldn’t turn by hand. Would have needed some kind of pliers. Phone would not connect when used the “Front Desk” button on the room’s phone. Not enough towels and washcloths in the room. Only one hook in bathroom to hang a towel on. Blow dryer was not a mounted to the wall as it’s intended to be for easy location and use. Found two roaches in the bathroom; one the first night and one the next morning. Remote to tv did not work, even after front desk gave us replacement batteries. Tested tv…it worked. No sheets on the bed; just a comforter. We prefer both. Coffee made in room tasted really bad.
Okay 4.0
Pros: The location was good
Cons: Room was smaller than expected. And the shower and sink didn't work right.
Excellent 10.0
Pros: Quiet peaceful,and very clean. Friendly staff. No
Cons: Considering Covid conditions, the Breakfast was good. Everything was prepackaged and manageable. You have to go get your own towels. They don't step into your room until you check out. No cleaning because of Covid,but our room was spotless when we arrive.
Good 7.0
Pros: Has so much potential. Good location. Nice pool. Friendly enough staff.
Cons: There idea of a breakfast buffet consisted of frozen pancakes, frozen burritos and muffins. No toast. No juices - machine broken. Good place to sleep but little more than that.
Good 6.0
Pros: Location
Cons: Outdated. The room we were assigned was right beside the elevator and ice machine which made a lot of noise.
Excellent 8.0
Pros: Nice area walking distance to great food
Cons: No USB ports in room not enough outlets to accommodate modern devices Had to unplug lamp to use for phone charger Need a little modernizing in that department
Excellent 10.0
Pros: Will be in town often to visit family, will use your hotel for our stays. Thank you
Excellent 10.0
Pros: Location
Cons: No it was great
Excellent 10.0
Pros: Location of hotel. Staff very helpful
Cons: No problems at all
Excellent 8.0
Pros: The cleanliness and friendliness of the staff. We enjoyed our stay, the breakfast was pretty good as well. We would return to this location.
Cons: There wasn¿t anything awful. The hotel did seem a little outdated, but it wasn¿t anything major.
Good 7.0
Pros: Middle of town.
Cons: Was told we could check in at 3:00 room was not ready till 4:30. Times we would go to front desk. No staff to be found Very hot in halls and carpet was badly buckled ( trip hazard )
Mediocre 2.0
Pros: The staff was exceptional. The Front Desk and Housekeeping staff were very friendly and attentive. Additionally, the hotel was very quiet.
Cons: Hallways smelled of cigarette smoke. No daily housekeeping. The TV's are very small & there's no FREE channels at all. WIFI is sporadic. Had to go buy a DVD player & DVD's from Walmart. Carpet was very dirty. Horrible odor in room. Stains in room.
Okay 4.0
Pros: Location & price
Cons: Cleanliness was poor and the room smelled of marijuana. Unable to change rooms, was asked to open the window and were offered room deodorizer.
Mediocre 3.0
Pros: Not much to like
Cons: Radisson - that didn't mean anything Slow & poor service Phone did not work- no alarm clock. No internet. Hot Breakfast was a frozen burrito- and not a good one, Overall there are just to many hotels in Hot Springs to ever stay in this place again.
Poor 1.0
Pros: The morning staff person tried to help but night staff was not helpful
Cons: TV didn't work. The hot water in the shower wasn't working. Switch rooms and one of the beds had bed bugs!! Couldn't sleep the rest of the night. The staff person was nice so that was the only reason why this wasn't a horrible experience. Do not recommend
Mediocre 3.0
Pros: The workers were great but our room the TV did not work. they moved us to another room smaller They finally get the TVs work in the second day our breakfast the milk was sower and it¿s still here till July 7 on it. It just was not a good time.
Cons: Cable not working the rooms were not cleaned every day had to ask for towels.
Okay 4.0
Pros: The staff was friendly and accommodating. The location is great, and the area is quiet and safe.
Cons: We have stayed at this hotel several times. It's has always been clean and nice to look at. This time, the hotel was smelly and the carpet is very dirty. There was no toilet tissue holder, we had to call for an ironing board, room was not up to standard
Okay 5.0
Pros: Sheets were very soft. Convenient smoking area.
Cons: Not enough towels. No toilet paper holder in the bathroom. Not much choice on breakfast. Was not told no housekeeping service.
Okay 4.0
Cons: Very poor breakfast
Okay 5.0
Cons: The room was handicapped not needed & just stained carpet had a old used decor just wasn¿t what you expected for the cost
Okay 4.0
Pros: Good location, near a lot of restaurants, safe area
Cons: There was no maid service at all. Apparently they were not allowed to come into your room due to COVID. I find that ridiculous since the pool and hot tub were open and there was no limit of how many people could be in there, and yet we can¿t get towels
Okay 4.0
Pros: Good location, quiet
Cons: It was a bit rundown and not worth the $--- a night we paid - apparently all the Hot Springs Hotels jack their prices during racing season. One big problem was the bathroom door knob wouldn't open from the inside, I had to put tape over the latch .
Good 6.0
Pros: INDOOR POOL FOR THE KIDS... EVEN THOUGH THE CLORINE WAS SO STRONG IT ABOUT KNOCKED YA DOWN AT THE DOOR.
Cons: AND NO WIFI!!! VERY DISSAPOINTED IN THAT
Okay 4.0
The hot tub was filthy and cold. There was only about 2 minutes of hot water for a shower. The TV choices included QVC and NBC. The Bleu monkey bar and grill within waking distance shut down at 8 on sat night. Oh and hot breakfast was a muffin and juice in a bag.
Good 6.0
Pros: location
Cons: no breakfast
Excellent 10.0
Privacy and awesome stay
Mediocre 3.0
Pros: Staff was helpful
Cons: Dirty and disrepair. Tub could not shut off. Sink would not drain. Stains all over carpet.
Mediocre 3.0
Cons: Property is run down.
Good 7.0
Pros: The location is great. The parking is good. Even though the free breakfast was bagged, it was still satisfying. The staff is very friendly and accommodating. It is peaceful and safe.
Cons: I have stayed several times, and was always completely satisfied, but on my last stay, check in date Nov. 12, 2020, was was not completely satisfied with the cleanliness of the room. The carpet was very dirty. It looked like maybe the a/c leaked.
Excellent 9.0
Pros: Since Corona virus hotels do not have breakfast anymore. They had a nice to go breakfast in a grab and go bag.
Cons: The only thing that I disliked was the carpet had very noticeable stains. Everything else was clean and neat. The bed was very comfortable.
Okay 4.0
Pros: The pool and hot tub were nice.
Cons: Hair and stain on bathroom wall making it's cleanliness rating decrease significantly. Breakfast was a bag with a box of apple juice, blueberry muffin and nutri grain bar. Most of this none of us like. For the prices we paid we were very unhappy.
Good 6.0
Pros: Indoor pool
Cons: Handle on toilet broken and lumpy bed and pillows
Mediocre 2.0
Pros: I’d be better served talking about what I disliked the least.
Cons: The TV wouldn’t change channels and it was stuck on the Adam and Eve adult toy channel. The shower was stopped up and wouldn’t drain, sink wouldn’t drain, smelled like smoke with burns all in the carpet, and
Poor 1.0
Pros: Nothing
Poor 1.0
Pros: Close to everything
Cons: The air didn’t work at all in both rooms that I reserved. No toilet tissue holders in bathroom. The guests were noisy but that wasn’t the hotel’s fault
Mediocre 3.0
Cons: Ice machines were broken and we were told we could walk next door to the next hotel for ice The smoke detector in our room was broken There were two half used rolls of toilet tissue
Okay 5.0
Pros: Pool
Cons: Nothing
Poor 1.0
Pros: I did like the room at all nor the hotel I was misled in the information about the room the room was old dated and smelly
Cons: Again there is nothing that I like about the room and looked at nothing like that it was advertised online
Mediocre 2.0
Pros: Nothing
Cons: It was dirty
Good 7.0
Pros: It's a 2.5 star hotel
Cons: Cov-19
Mediocre 3.0
Pros: Close to every thing
Cons: Yes I did not like how the airconditioner was leaking or condensation but the floor by the AC was soaken wet which got my clothes wet my grandaughters as well
Poor 1.0
Pros: The staff was accommodating
Cons: Drunk guest broke the elevator we had to use the stairs the whole time
Poor 1.0
Cons: When I arrived. It took 40 min just to find someone . just to check in . I called I knocked on the office door . to finally wake the person up . to get my room key . it smelled like mold . dirty towels in the dresser drawers . worst hotel I've ever stayed
Good 7.0
Pros: Clean
Good 7.0
Pros: Helpful staff.
Cons: First room TV did not work and light between beds had short in switch. Moved to another room.
Mediocre 3.0
Pros: Nice indoor pool. Good-quality towels.
Cons: Checkin clerk was unbelievably slow (not comfortable with their computer setup). She also botched a request for a replacement hair dryer, causing me a 30-minute delay.
Poor 1.0
Pros: Nothing.
Cons: The hotel is certainly not a 2.5 star property. DIRTY, I mean FILTHY- ceiling, walls, lampshades EVERYTHING.
Poor 1.0
Pros: The breakfast waffle was good.
Cons: The beds were so hard that nobody in the family of 4 got any sleep. We were scheduled for 4 nights but left a day early because of the bed problems. I had paid in advance and did not expect to get a refund for the last day. The staff helped get refund.
Poor 1.0
Pros: Nothing.
Cons: This was by far the worst hotel staff I have ever encountered. Room smelled terrible and was filthy. Do NOT stay here
Poor 1.0
Pros: The spa and indoor pool, but the spa was down for maintenance
Cons: The make front desk employee was not helpful, and extremely rude. When we asked to speak with a manager he refused. Then he called the police and asked me to leave.
Excellent 10.0
Pros: Staff helpfulness n breakfast n friendless
Excellent 10.0
Pros: Very satisfying visit. No complaints about anything.Would definitely stay again.
Excellent 8.6
Pros: The staff were wonderful to work with. The fresh baked cookies and hot breakfast in the morning were a nice touch.
Cons: They weren't the most comfortable beds I've ever slept in, but good enough.
Country Inn & Suites by Radisson, Hot Springs - Hot Springs
Rated no. 11
7.5
Good 7.5
Based on 877 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.7
Facilities
4.6
Location
8.3
Overall
5.0
Overall 7.5 Good
Based on 240 reviews
Cleanliness
8.0
Comfort
7.7
Facilities
4.6
Location
8.3
Overall
5.0
Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
2.0
Staff
2.0
Cleanliness
7.7
Comfort
7.4
Location
8.4
Services
7.4
Staff
8.2
Cleanliness
7.0
Comfort
7.0
Facilities
6.0
Location
6.0
Overall
5.0
Cleanliness
8.1
Comfort
7.9
Location
8.4
Services
7.5
Staff
8.3
Cleanliness
8.3
Comfort
7.8
Location
8.8
Services
7.4
Staff
8.0
Cleanliness
8.3
Comfort
8.0
Location
8.0
Services
7.4
Staff
8.2
Cleanliness
8.0
Comfort
8.2
Location
8.9
Services
8.2
Staff
8.6

Excellent 10.0
Pros: I liked how roomy it was, the kitchens are so cute and having two sinks in the bathroom probably saved my husbands life lol.
Cons: My only complaint is that I am not generally a shower person due to muscle problems so I like to soak in hot baths. I had a bit of trouble getting out of the tub due to no rails on the wall to grab a hold of
Excellent 8.0
Pros: clean place, friendly stuff
Excellent 10.0
Pros: Customer service was excellent
Excellent 9.0
Pros: Location was great, not too far from downtown.
Excellent 9.0
Pros: It is clean and location is great. If you are looking for a nice hotel at a great price so you have more spending money this is your place. Free parking and safe, this was our 2nd stay but will not be the last.
Cons: I really can't think of any thing
Excellent 8.0
Pros: Pleasantly surprised. Not the fanciest but updated interior. Will stay here when i return to the area.
Cons: Bed a bit firm for me.
Excellent 8.0
Pros: Friendly environment and good location.
Cons: No
Good 7.0
Pros: Older property well kept up. Well cleaned. Location pretty good. Close to historic downtown HS. I live local, but had early flight so property is reasonably close to airport (10 minutes). Rooms have decent sized fridge and microwave, table to eat on. This is probably one of the better "budget" Hot Springs motels, although nothing is budget anymore. This used to be a great $25 motel. No more.
Cons: Mattress was too spongy/low quality.
Excellent 10.0
Pros: Wonderful people to do business with. Got us in quickly so we could get to sleep. Thank You
Excellent 9.0
Pros: Quiet, comfortable. Nice staff and laundry. Older motel but very well maintained, nice pool and good location
Cons: Nothing
Good 7.0
Cons: The staff is very rude
Mediocre 3.0
Pros: The staff was really friendly as we were leaving.
Cons: As I was walking to the front desk to check-in, I glanced at the pool and saw food laying on a hotel towel next to the water (it look like dozens of taco shells). After that, we requested a non-smoking room and it smelled like smoke anyway.
Poor 1.0
Pros: The location was good, but I cannot recommend anything else about it.
Cons: Between the owner yelling at me because I wanted to check the charges on my account and the spider infestation in my room, this was hands down the worst motel experience I've ever had. It's awful that I paid $--- for this experience.
Excellent 10.0
Pros: Wonderful price, we had stayed here before and really enjoyed it. Clean, we went out and the room had been cleaned and fresh towels in the bathroom. Not fancy but clean and close to everything. Management is awesome too.
Excellent 9.0
Pros: cleanliness and location and service
Cons: no problems
Good 6.0
Pros: It's within walking distance of the Oaklawn casino and horse racing.
Cons: We lost an hour due to springing forward and daylight savings time and the owner or manager would not give us a late checkout.
Excellent 10.0
Pros: The people was nice
Cons: No everything was nice & clean
Mediocre 3.0
Pros: The location was great. Being right between Oaklawn and downtown made things super convenient.
Cons: The smell in the (non-smoking) room was a mix of cigars, mold, and something intended to mask the smell. The bed was...We would’ve been better off sleeping on the floor. At one point we actually considered going to sleep in the car.
Excellent 9.0
Cons: No breakfast
Excellent 8.8
Pros: Room was comfortable and had everything a hotel room should. Very clean and easy access. I need to note that we don't spend our time in a hotel room while on holiday. We use it to sleep and to get ready for each big day.
Cons: Design of the room left the bathroom very small. The bathtub was only 4' not a standard 5'. Again good value for the money.
Mediocre 3.4
Pros: location
Cons: Rude staff
Mediocre 2.3
Cons: Its not a 3 star hotel. Beds were wore out.Tolet was broke in our room . management was rude.
Kings Inn Hot Springs - Hot Springs
Rated no. 12
7.5
Good 7.5
Based on 240 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.8
Facilities
6.6
Location
8.5
Overall
6.7
Overall 7.4 Good
Based on 947 reviews
Cleanliness
7.7
Comfort
7.8
Facilities
6.6
Location
8.5
Overall
6.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.1
Comfort
7.3
Location
8.3
Services
7.0
Staff
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.1
Comfort
8.0
Location
8.5
Services
7.8
Staff
8.9
Cleanliness
7.5
Comfort
7.5
Location
8.6
Services
7.5
Staff
8.4
Cleanliness
8.4
Comfort
8.6
Facilities
2.0
Location
8.6
Overall
3.5
Cleanliness
8.3
Comfort
8.3
Location
8.8
Services
8.0
Staff
8.8

Okay 4.0
Pros: Friendly staff
Cons: Mattress had holes on each side, chair had cracks in cushion, carpet had ripple running down the hall and the ice machine had mildew and in bad repair. Breakfast consisted of omelettes and corn dogs for the “hot” food.
Okay 4.0
Pros: the staff was very nice. lobby and breakfast bar clean and neat
Cons: the headboard was ratty all torn up, chair was ripped. half of lights did not work and shower head was very duty. we had not shampoo just conditioner.
Excellent 8.0
Pros: Breakfast was great. Razor Back waffles! Breakfast attendant, CINDY, was more than helpful. Kept breakfast area neat n clean. She also answered questions we had about our first visit to HotSprings along with a list of places to view. She was great! Indoor pool was awesome for a quick dip😁
Cons: Only thing is on our first nite our room had a damaged head board cover. Fabric was rubbed or scratched off n flaking. Kinda a turn off. However we loved the hotel n decided to stay another night n given a room with new headboard😁 I’m sure remodels will continue.
Excellent 10.0
Pros: Very friendly staff. Good breakfast. Beds slept comfy. Close to downtown
Cons: No complaints.
Excellent 8.0
Pros: Friendly staff. Good breakfast Good breakfast
Cons: being on 4th floor with dogs.
Okay 5.0
Pros: Price was good. Breakfast and coffee was pretty good. Entry to rooms from inside the hotel/ feel like this is safer. The staff was very nice and helpful
Cons: Unable to use heat setting in room due to awful burning smell from unit. Luckily the temp in the room was ok and stayed warm enough thru the night😃. The room could use a little maintenance ( torn headboard on wall and of coarse the heater)
Poor 1.0
Pros: Nothing
Cons: Was not clean
Mediocre 3.0
Pros: Price was lower than most hotels. It accepts dogs at a minimal fee. Staff was pleasant.
Cons: Carpet was gross. You could feel the dirt when you walked on it. It turned your feet and socks black. There was a loud disturbance in back of hotel that went on for hours. We called the front desk. They said they would call police but never did.
Okay 5.2
Do not stay here. Desk people are very judgemental and rude. If you have a hot springs address they will not rent to you. They will not rent to you if you have recently been in jail for traffic offenses but one receptionist was recently in jail. We all make mistakes but some people hold it over their head. If a company let's its employees act this way they must not be an honest caring company.
Excellent 10.0
Pros: Everything is clean
Cons: On my opinion , needs little more breakfast menu
Poor 1.0
Pros: I paid for a suite,had to move to another room because my sheets smelled like urine.i was promised a discount and rhe lady at the front counter was very rude saying no you not getting one
Cons: Everything it sucks
Excellent 10.0
Pros: Everything was great
Cons: No
Excellent 10.0
Pros: The front desk clerk over night was awesome
Excellent 8.0
Pros: good price and convenient location
Cons: it looked a little worn around the edges
Excellent 8.0
Pros: tv stations big rooms nice bed big bathroom
Cons: inroom coffe machine broken
Poor 1.0
Pros: Lack of service cancels out any qualities that the hotel may have. I was stranded with no room (but they had my money) in a strange town with 3 very young children. La Quinta lost a customer for life.
Cons: There was a problem with my booking. It was a website glitch. La Quinta said I would have to go through the booking site's customer service- they had the authority to make changes. Not surprising, it was up to the hotel to make changes. Stranded.
Excellent 9.2
Nicest staff
Excellent 10.0
Pros: The staff were so delightful
Cons: Beds were smaller than I thought
Good 7.0
Pros: Very spacious and comfortable room.
Cons: The food was sub-pqr
Good 7.0
Pros: Front desk worker at check in was so incredibly nice and professional. Gave good recommendations for dining, made sure we were taken care of. The morning staff was just as helpful. Easy checkout process.
Cons: My headboard was worn... come on now... fix it people. I don't need to see the "wear marks" from previous customers. But that's a maintenance issue, housekeeping was great, room was comfortable and clean.
Excellent 10.0
Pros: The hotel is very nice staff very friendly. I will come back to this hotel often.
Cons: I smoke do a few of the rooms could be private for smokers.
Excellent 10.0
Pros: The room was clean and tidy ,the staff was amazing
Cons: Not one thing ...loved this hotel
Excellent 10.0
Pros: The staff. J who checked us in was so helpful. He took a lot of time to help us find an old cemetery. Hotel employee was also helpful. Liked that we could use exercise room .
Cons: No.
Poor 1.0
Pros: Location
Cons: Headboard was peeling off Headboard, broken ac vwnts, furniture scratched and worn, stains on walls. Yucky room. Staff apologized and agreed but offered no solution.
Mediocre 2.0
Pros: There was not much to be very excited about with this hotel this time.
Cons: We chose this hotel over another that was cheaper, historic, with better location, because this one had a hot breakfast and a pool. The pool was ice cold and they did not provide a hot breakfast as advertised. Other hotels have worked around Covid on this
Good 6.0
Pros: Staff was friendly
Good 6.0
Pros: Large room
Cons: A/C was very noisy. Hall rug was wrinkled and room needed to be vacuumed. Only one person working so we waited at desk to check in while she went to a guest room call.
Excellent 10.0
Pros:  the best front desk ladies I have ever met. They made us feel like we belonged there and that we were not a bother to them when and if we needed anything. We will definitely be back! Eat at the purple cow also! Its amazing!
Mediocre 3.0
Pros: Front desk lady was nice and apologetic.
Cons: The rooms are completely outdated. The furniture is beat up, faux leather headboards are peeling off and carpet was dirty. One of our beds had dirt on the top of the bed. Did not appear that the rooms were cleaned appropriately for pandemic.
Poor 1.0
Pros: Towels were somewhat descent.
Cons: The hotel is very outdated. It felt that everything was dirty and disgusting, I didn’t feel comfortable touching anything there. The location is very inconvenient.
Poor 1.0
Pros: location
Cons: non working items land lane, no batteries in remote, clothes iron, hair dryer, gym closed roaches in room! asked if we could move to another hotel was told yes but then was only moved to another room & then new guests came walking in on us in new r
Mediocre 3.0
Pros: The only thing I liked about this hotel is it was located next to a really good restaurant.
Cons: The rooms windows were disgustingly filthy. Hair was found on toilet lid. Phone was very dirty. Comforter had holes on it and both headboards had a abundant amount of tears. We were totally disappointed for it being La Quinta.
Okay 5.0
Pros: The staff was very friendly and accomodating.
Cons: The ceiling leaked when it rained. Had to be moved to another room.
Good 7.0
Pros: location
Cons: breakfast
Good 7.0
Pros: Good location
Cons: A little difficult to find
Good 7.0
Cons: room smelled and little outdated.
Poor 1.0
Pros: We had a 2 night reservation & checked out after the first.Selected it because of indoor pool & convenient location.Pool area looked like it should have been closed for renovation.Constant noise in room from HVAC,hallway -worst night's sleep ever.
Cons: Walls in pool area needed to be scraped & repainted.Open windows to outdoor smoking area made it stink with smoke.Un- supervised kid in pool cut his foot and was bleeding.Round item on room floor with "stand clear" warning was alarming.
Good 7.0
Pros: Friendly and helpful staff. Good breakfast variety; quality varies from day to day, but had some of the best hotel scrambled egg on one day.
Cons: Hot shower did not work for 2 days. Single sofa in room (no double seat couch).
Excellent 8.0
Pros: Breakfast
Cons: Inconvenient parking access to doors. If you park on the opposite side of the main entrance you have to walk to the far ends of the hotel to get inside and then the elevator is adjacent to the entrance lobby. Lots of walking incurred.
Excellent 8.0
Pros: Trouble free stay.
Cons: Wish I could have stayed longer.
Mediocre 2.0
Pros: Nothing
Cons: The hotel gave away my room even though I went by early and they assured me that as long as I had a reservation they would save my room. The lobby bathroom smelled ratchet, can't comment on the rooms.
Good 6.0
Pros: The staff was very friendly
Cons: It was very noisy people running up and down the hall
Excellent 10.0
Pros: The staff knowledgeable and friendly, housekeeping was awesome, and our pups loved it, we always stay at LaQuinta and this one was awesome...
Cons: Absolutely nothing
La Quinta Inn & Suites by Wyndham Hot Springs - Hot Springs
Rated no. 13
7.4
Good 7.4
Based on 947 reviews
Details
Reviews

Cleanliness
7.0
Comfort
7.1
Facilities
4.0
Location
7.1
Overall
2.0
Overall 6.6 Good
Based on 68 reviews
Cleanliness
7.0
Comfort
7.1
Facilities
4.0
Location
7.1
Overall
2.0
Cleanliness
7.5
Comfort
7.8
Location
7.5
Services
7.0
Staff
7.7
Cleanliness
7.6
Comfort
7.3
Location
7.5
Services
6.8
Staff
7.2
Cleanliness
7.1
Comfort
7.9
Location
7.1
Services
5.7
Staff
7.9
Cleanliness
5.5
Comfort
5.7
Facilities
4.0
Location
6.0
Overall
2.0
Cleanliness
7.5
Comfort
8.0
Location
8.0
Services
6.0
Staff
8.5

Excellent 8.0
Pros: Staff was willing to accommodate us anyway nesessary.
Cons: Parking lot was hard to maneuver trailer.
Good 6.0
Pros: Is was greapt
Cons: No hot water in bathroom
Okay 4.0
Pros: I did not like the hotel at all If you are expecting breakfast at this one it is a no go you will have to go out. I did not like anything about this hotel
Cons: I did not like anything beds are to close to the door walls where cracked bathroom was to hot
Excellent 8.0
Cons: getting out of parking lot traffic too fast in 35mph zone
Okay 5.0
Pros: Didn't get breakfast. Room wasn't the best but wasn't the worst, either. Bedspread and sheets had cigarette burns and stains on the bedspread (yuck.) Staff was friendly. Requested non-smoking room but were given a smoking room.
Cons: Cleanliness of room. Bedding.
Poor 1.0
Pros: No breakfast offered.
Cons: Burns all over the bedspread. Looked like bodily fluids were on the bedspread too.Bathroom was so nasty I couldn't bring myself to even take a shower.
Okay 4.2
Pros: Room was okay. No hot water in the shower
Cons: Staff wasn’t friendly and didn’t want to fix the problem with the shower and called the cops. After letting them selves into my room while I was trying to take a shower. Yeah this really happened
Excellent 8.0
Pros: Very large room and well kept up and very clean.
Cons: Location a little off the main area and parking area small.
Excellent 8.0
Pros: It was economical and within walking distance of shopping, restaurants and airport. The television had had direct tv with many channels.
Cons: The smoking rooms should be better separated from nonsmoking ones. Had to be careful to keep smoke out of my room.
Shamrock Motel - Hot Springs
Rated no. 14
6.6
Good 6.6
Based on 68 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.3
Facilities
6.0
Location
7.9
Overall
8.0
Overall 6.5 Good
Based on 589 reviews
Cleanliness
7.4
Comfort
7.3
Facilities
6.0
Location
7.9
Overall
8.0
Cleanliness
7.4
Comfort
7.4
Location
8.1
Services
6.9
Staff
7.8
Cleanliness
4.6
Comfort
6.6
Facilities
4.6
Location
8.0
Overall
7.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.4
Comfort
7.3
Location
7.7
Services
7.0
Staff
7.7
Cleanliness
7.3
Comfort
7.1
Location
8.0
Services
6.8
Staff
8.0
Cleanliness
7.3
Comfort
7.4
Facilities
7.0
Location
7.9
Overall
9.0
Cleanliness
6.8
Comfort
7.0
Location
7.7
Services
6.4
Staff
7.3

Excellent 9.0
Pros: the location is wonderful. and the staff was very friendly and helpful.
Cons: nothing
Excellent 8.0
Pros: Lay out was nice
Cons: Nothing
Excellent 10.0
Pros: It was where we need 2 be in town n close 2 where we needed 2 be
Mediocre 2.0
Pros: The location was ok
Cons: The lock on the door was broken and we didn't feel safe. The bed was horrible and the bathroom door wouldn't close completely. There were roaches running wild and the room had a really bad odor.
Excellent 10.0
Pros: Well worth the money. Remodeled rooms.
Excellent 8.0
Pros: The friendly front desk employee,the moment we arrived she was very friendly and helpful and accommodating.
Cons: Honestly there wasn't anything I didn't like I only just thought one thing possibly could have been different is the house j Keeping schedule is that of if you stay only 2 nights you do not get housekeeping services during that time unless you stay three nights is how that works
Excellent 8.0
Pros: Assuming it was the owner, very accommodating!!!!
Mediocre 3.0
Pros: Front desk lady
Cons: Everything else
Excellent 8.0
Pros: Twyla was friendly and checked me in early. Internet Signal was insufficient, but she knew how to restart and log in with only one bar of signal strength.
Cons: Refrigerator on balcony that remained there after I reported it - it had been there all week. Poor internet. I reported the room needed to be cleaned, that I'd be out running errands. Room was never cleaned, and live bugs were present. Gross
Good 7.0
Pros: It was very clean friendly front desk
Cons: Clean
Poor 1.0
Pros: The staff was very friendly and helpful
Cons: The pool had a lot of missing tiles. My husband had to empty the filter to get it working right. Plus there were roaches in our bathroom
Excellent 10.0
Pros: The cleanliness and the friendliness of the staff.
Cons: Allot of garbage on the grounds
Excellent 10.0
Pros: The staff was wonderful.. the asst manager worked with our schedule and allowed us to enjoy our trip even more! The stay was nice , quiet, breakfast was good and bathroom was clean.
Cons: It¿s very hard to see hotel sign as it¿s covered by a big bush. It took a few times to find the entrances .. the competition¿s signs were high and clear.
Mediocre 3.0
Pros: The staff were very nice
Cons: My room smelled like smoke, the bed was broken and unccomfortable. Both my room cards stopped working early in the morning Rendering me unable to go back in the room and get something that I have left
Poor 1.0
Pros: Not much , not real busy at pool
Cons: The floors were so dirty your feet would be black..full of sand and grit..pool was dirty and not cleaned, and their was no breakfast that was shown when I accepted it..just some coffee and packaged muffins, I absolutely don't want that motel again.yuk
Excellent 8.0
Pros: Easy-to-use
Cons: No
Good 7.0
Pros: new interiors,cable channells avaiable,
Cons: internet was either undependable or not available
Good 6.0
Pros: cable tv
Cons: long ck in,internet,old hotel
Excellent 10.0
Pros: This hotel was a pit stop to a nearby national park and the gentleman at the front desk was so wonderful and accommodating. He made the stay 100x better!
Cons: Cleaner bathroom, but everything else was fine.
Mediocre 3.0
Pros: Nothing
Cons: A three night stay with no room service at all even after requesting it. Bathroom sink was pulling away from the wall. Floors were nasty...couldn¿t walk barefoot without crap stick to the bottom of you feet. Never going back to this place.
Excellent 10.0
Pros: Everything. Best value in town.
Excellent 8.0
Cons: you could feel the matress springs , limited breakfast due to covid
Poor 1.0
Pros: The nice young man when I first checked in was the best thing about this place.
Cons: The bed was the worst bed I¿ve ever slept on
Okay 5.0
Cons: The room smelled like cigarette smoke and the floors were dirty.
Poor 1.0
Pros: That I could bang both my customers as loud as I wanted
Cons: Not enough towels to mop up all the cum
Poor 1.0
Pros: Nothing
Cons: Everything
Good 7.0
Pros: The staff was very helpful, our first room smelled like someone had just smoked weed in it and they quickly switched us rooms to a better room
Cons: Even the non smoking rooms felt like they¿d been smoked in in the past. Like they were clean and had been updated but it seemed like we could still smell smoke.
Poor 1.0
Pros: Was no WiFi at all and my mom couldn’t get in the bathroom with her wheelchair and the people did not speak very good English without being told to repeat what they said so I checked out 4 days early and never got a receipt.
Excellent 9.0
Pros: Comfortable bed
Cons: There was no place to hang up clothes.
Excellent 8.0
Cons: Did not come for any thing but locked me out.
Okay 5.0
Pros: The beds and pillows were pretty good
Cons: The location, it was run down with paint on top. Didn’t feel very safe, and wouldn’t rate it half of a 5 star hotel!
Mediocre 2.0
Pros: Location is great
Cons: Don't stay an extra day or you get triple charged
Mediocre 2.0
Pros: Staff was nice and fast at check in.
Cons: I woke up to cockroaches crawling on me and the bed. Morning staff didn’t seem to care at all. Room is very plain.
Okay 5.0
Pros: The size of the bed
Cons: Yes the bath tub had the drain plug in the drain and the tub was half full of water that is unsanitary
Poor 1.0
Pros: It was available when I needed one the most
Cons: The price was way to high for the living conditions the bathroom wasn’t cleaned and it smelled terrible in the room
Okay 4.0
Pros: Location
Cons: Bed was hard as a rock. Bathroom ceiling was damaged which appeared to be from water. Mold/mildew on exterior of bathroom door. Room looked like a recent coat of paint was thrown on to attempt to cover mold/ mildew. Paint was poorly applied.
Okay 5.0
Pros: The bed and tv was thrown best part.
Cons: The office was more clean and upgraded than the hotel itself. This hotel sits by two pretty sisters while it’s the ugliest.
Poor 1.0
Pros: Notta...brown dog hair in my bed. No working television in my booked rooms...had to change to a room with one bed. A suite! For my daughter and two grand kids...my room was horrid. Stunk like a wet dog!
Cons: Looked dishevelled and in use prior to my family being there. I took pictures. Bedspreads had cigarette burns in bedspreads and snags all over them. Beds we're small and low to the ground. Iron was dangling. Shower nasty, hair balls in floors. Awful!
Poor 1.0
Pros: The location
Cons: Room smelt horrible.. tv didn’t work.. pool was closed..not very pleasant stay
Good 7.0
Pros: It was in walking distance of one of our attractions and it was also centrally located to our other places we visited.
Cons: No
Good 6.0
Pros: Great location. Great for the price. I loved the laminate floor instead of having icky carpet.
Cons: We had some leaking things during a rainstorm, but it was minor and wouldn’t keep me from staying there again.
Poor 1.0
Pros: Absolutely nothing but the huge jacuzzi tub but couldn’t use long
Cons: The entire room had been used they checked me in I went to room all bedding pulled off in floor nasty diapers everywhere food dog poop dirty towels poop in toilet poop on bed mattress a note from previous person cussing them out
Okay 4.0
Cons: My room didn’t have a shower curtain in it I was there for a softbal tournament an when I tried to get hold of front desk I couldn’t an she couldn’t be found.
Okay 5.0
Pros: There was nothing like except to sleep and wake up and leave to get away from it
Cons: The room was in poor condition, main lock was broken, bed made noises when you moved around in it like it was going to break. Also I booked a smoking room, but when I got there, they did not have one reserved for me!!
Okay 5.0
Pros: Not Much.
Cons: The TV did not work and I tried calling the desk 4 times an no one answered.
Good 7.0
Pros: Location
Cons: Felt like overpriced for a cheaper hotel. Beds were horrible.
Okay 5.0
Pros: The hotel location and price was good
Cons: The remote did not work. When I tried to call the front desk about the broken remote, then phone receiver did not work to talk to the front desk. Then when we were leaving, at 6:50 AM, the lady would not let us since it was not 7:00 yet.
Okay 4.0
Pros: The staff were very friendly.
Cons: the carpet was sticky, stained and just gross. Even though the bed seemed new, it was hard and thin.
Good 7.0
Pros: Easy to get to.
Cons: Needs updated.
Good 6.0
Pros: Location
Cons: Dirty towels hanging behind bathroom door and vacuum cleaner left in room
Mediocre 3.0
Pros: Breakfast was better than expected. Good location.
Cons: Wifi didn't work in room--just in lobby. Phone charger plug and coffee pot in room were broken.
Good 6.0
Pros: The biscuits on the breakfast buffet were some of the freshest and softest I've ever had. Wish I had been well enough to have had more.
Cons: The room smelled a little stuffy when I first walked in and the color scheme was not very inviting. Also, the staff had not cleaned the tub/shower well from the previous occupant as I found several long hairs on the wall and I have a buzz cut.
Mediocre 2.0
Pros: Location
Cons: Horrible experience. Took 40 minutes to check in. Charged us an extra $40. Glad it was just 1 night.
Mediocre 2.0
Pros: Location
Cons: Didnt seem very clean. Needed some TLC. Paint coming off door and walls. Sheets stained and torn.
Mediocre 3.0
Pros: Price
Cons: Cleanliness, shady activities of other guests into the wee hours.
Mediocre 2.0
Pros: AC was working good.
Cons: Room was okay, earlier was given a different room which had bugs, basin was not clean, bedsheet had stains, other room was a little better, but cannot recommend.
Mediocre 2.0
Pros: cable tv, frig
Cons: Needs an update. The first room had a terrible odor and was dusty. The second room was also in poor shape. I have had worse rooms, but they were $--- per night.
Excellent 9.1
Pros: Great value
Excellent 9.7
Pros: Rooms were very comfortable and everything in the room worked. We enjoyed having regular and decaf coffee in the room. Beds were comfortable and we had a great sleep. Breakfast was very good too!
Cons: The fridge was a little noisy but we turned it off for the night so we could sleep. Not a big deal.
Mediocre 3.7
Pros: The second room was clean
Cons: I wanted a king non smoking and got a smoking. My wife arrived before I did and asked for a non smoking room. The front clerk was very rude and told her there was mothing availible. When she got to the room was dirty. It had trash next to the bed, a tear in the sofa and the walls had a gross yellowish tint on them. She called the front desk to complain and miracuasly there was a king non smoking availible. Not good customer service. I will never stay there again.
Good 7.7
Pros: The bed I my room was clean and comfortable. It was extremely affordable. The breakfast was ok. The staff were all very nice and attentive.
Cons: Bathroom needs serious updating.
Okay 5.3
Pros: The staff was very accommodating and worked to help us solve our problems quickly.
Cons: The bed appeared slept in, the couch's seat cushion had a large rip in it, and the fridge was moved from the entertainment center to the corner (leaving an unattractive opening in the entertainment center).
Quality Inn & Suites - Hot Springs
Rated no. 15
6.5
Good 6.5
Based on 589 reviews
Details
Reviews

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