Overview

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Chateau de Chine Hotel Hualien
Top Family Hotel

2 Yunghsing Road, Hualien City 970, Taiwan
+886 3823 5388

£48+

Overall guest ratings

8.5/10 Excellent
Based on 1,921 reviews

Review highlights

  • 9.2
  • 8.8
  • 8.6
  • 4.6

Good to know

  • Professional service
  • Nice kids facilities
  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    Chateau de Chine Hotel Hualien is just 3.3 mi (5.4 km) from the airport and offers a free shuttle at scheduled times. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. An outdoor pool and a poolside bar are other highlights, and rooms at this luxurious hotel offer up nice touches like deep soaking tubs, bathrobes, and pillowtop beds with premium linens.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Storage available
    • Facilities for disabled guests
    • Child-friendly
    • No smoking
    • Coffee shop
    • Free airport shuttle
    • Free Internet
    • Train station shuttle
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,921 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      9.4 "94% were happy with the shuttle service."
      8.6 "Management was excellent, said 86%."
    • 8.8 "Amenities are good."
      7.8 "78% thought the building was wonderful."
      9.9 "99% found the grounds to be nice."
      9.9 "99% loved the facilities for kids."
      8.9 "89% enjoyed the lobby entrance."
    • 8.6 "Breakfast is good."
    • 6.5 "Location is acceptable."
      6.9 "Only 69% were satisfied with the proximity to shopping."
    • 5.4 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 4.6 "Not very comfortable."
      3.4 "66% said rooms were small."
      2.3 "Air conditioning was criticized by 77%."
      0.7 "93% criticized the small bathroom."
    • 3.8 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 403 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 8.9 "Amenities are good."
      8.0 "80% thought the building was wonderful."
    • 8.3 "Breakfast is good."
    • 6.8 "Location is acceptable."
    • 5.5 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 4.9 "Not very comfortable."
      3.5 "65% said rooms were small."
      0.9 "91% criticized the small bathroom."

    Overall rating

    8.6 Excellent
    Based on 1,421 reviews
    • 9.1 "Excellent amenities."
      9.9 "99% found the grounds to be nice."
      9.9 "99% loved the facilities for kids."
      8.0 "80% thought the building was wonderful."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      9.3 "93% were happy with the shuttle service."
    • 8.7 "Breakfast is good."
    • 6.4 "Location is acceptable."
    • 6.1 "Pool is mediocre."
    • 4.7 "Rooms are not good."
      3.4 "66% said rooms were small."
      1.9 "81% complained about the bathroom."
      0.7 "93% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
      0.6 "For 94%, the rooms looked old."
    • 4.1 "Not very comfortable."
      3.4 "66% said rooms were small."
      0.7 "93% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
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    Overall rating

    8.5 Excellent
    Based on 38 reviews
    • 8.8 "Breakfast is good."

    Overall rating

    8.0 Good
    Based on 57 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 5.6 "Rooms are ok."
    • 5.0 "Average comfort."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Nice kids facilities"
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

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