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public areas were attractive and comfortable rooms were not airconditioned, poor ventilation, entire wing in need of refurbishing, buffet breakfast at'Coast' restaurant was very poor. WI FI free for 30 mins only - after that there is a charge. They need to update this policy.
Olive, our hostess. The room had very nice amenities-hair dryer, TV, fluffy towels, comfy bed, etc. The breakfast sunroom was lovely as was the breakfast. Olive had maps and menus for the area. The pillows were giant. A hot pot for making tea/coffee in the room.
Convenient, clean, mini-bus service
Convenient to airport and the provision of a shuttle service to the airport When I went to collect my car it was difficult but I feel this could be overcome by the hotel numbering each bay or area within the parking complex.
We loved the rooms, the service, the food and the 24 hour shuttle bus service to the Airport. It is a great place to stay before and after you fly and even for a weekend to spend in Dublin if you do not mind taking the free shuttle bus to the airport and then take a bus into the city. The food was moderate in cost but available during most of the time and until 11pm. Staff very friendly and the rooms are great, low price for the good quality compared to other hotels.
nice hotel would be base if on holiday info was wrong not hotel was noy as close as in info
Shuttle to the airport where we took bus to Dublin. Prices for food.
The courtesy of staff The promptness of my getting my room The efficiency of the shuttle bus service and the willingness of the drivers to help load/unload luggage The cleanliness and comfort of the room The one thing I intensely disliked was the €7.50 tray charge for room service, I thought it was excessive and money-grabbing. I realise there is a cost involved in providing room service, but would have thought this was probably absorbed in the room charge.
The hotel provide a free shuttle service to and from the airport which leaves every 20 minutes. If you request a wake up call, the hotel staff will call you at the required time and will then call you again 20 minutes later to enuse that you got it - Very helpful :o) Check-in and Check-out was very, very fast.
The rooms has everything that is needed for a traveller - iron, hairdryer as well as trouser press. Very comfortable beds and lots of nice towels. The restaurant is not great.
Room Facilities. Ease of use re parking & airport shuttle. Only there one night
Great room with complimentary internet connection, great airport service I would have liked additional choices on the dinner menu. Although the food was excellent, there was no option of ordering a light meal, and no other restaurants nearby.
Rooms Limited food menu
Great customer service, great food, excellent price and great location for the airport nothing
The bed was clean. Reception staff were nice. The bathroom was not cleaned before our stay especially the toilet. The bed was lumpy and the safety chain on the door would not fit into the hook.
i liked nothing about it. staff did not give a f!!!!!!!.. asked for a non-smoking room was given the most dreadful smelling room[smoke].only it was so late i would have gone to another hotel. i will the next time! see question 2
lack of clarity re being charged for Shuttle bus to the Airport
Proximity to the airport and value was excellent. You need a proper lift to the ground floor for guests with heavy bags.
it was very convenient for an overnight stay prior to an early flight out of DUB: there was even a courtesy coach - notwithstanding that the hotel is no more than a 10 minute walk from Terminal 1 (the furthest away terminal)! nothing: this hotel was exactly what I wanted for an overnight stay
The Professionalism and friendlessness of the staff . The Pillows are too hard have a look at premier lodge rooms. Their beds and pillows are very comfortable.
Prompt, efficient and friendly, at-table service from everyone in the bar...Fantastic and very welcome. Signage to find my room was a little confusing
ease of access to the airport. A nice walk in the morning!
The food at the hotel is awful.
Right beside the airport even in snowy weather only 10 mins door to door,also could check in on-line and get boarding pass.
Very friendly receptionist when we arrived, the waiter in the restaurant was also lovely. would have preferred a much wider bed.
The close proximity to the airport and the spacious room. The kettle in the room had a rusty core.
Very comfortable room and very efficient check in and check out procedures
I found everything really good from the start - your reception staff were excellent. If I have any complaint it is with regard to parking charges. I feel that for each night you stay at the hotel your car parking should be free. I stayed for one night but left the car there for two nights - but was charged for three nights - seemingly you are charged from the minute you arrive and not on an overnight basis.
The room was great. The breakfast was good. Staff took a while to bring a missing set of towels after asking 3 times
the staff was nice....the shuttle to airport was great. The mattress was comfortable. There was only a duvet option on the bed....no sheet....I was too warm but only option was to take cover off duvet or turn on a/c . Plus, the air in the room felt stale and stuffy...not a good feeling. Service in the restaurant was good at first, then didn't see anybody as it got busy. Overall, it was not worth the price and woudn't stay there again on my next trip to Ireland.
Unable to check in until after 2pm which is unacceptable for Airport Hotel. Staff were stressed out and unwelcoming.
Convenience to Airport as I was in transit. Prompt and reliable Shuttle Transfer was great. My stay was so short (midnight checkin - 6am check-out), I could not comment.
I have been before when it was the great southern and it was nice that the bar staff were the same ones and made a great fuss of me when i went in there.
Great location for the airport terminal and good regular shuttle service to the airport.
The hotel was in an excellent position The hotel room money was taken in advance, but when we arrived were asked for a credit card or 50 euros as deposit. Asked Veronica what for and she told me to cover drinks in mini bar, when we got to room there were no drinks in mini bar!! So it seemed just wanted a deposit, couldnt understand why ?? When I told her didnt pay a deposit when my husband stayed a month ago, the reply was - well rules have changed.
Room comfortable. Used overnight facilities to get early flight the next morning. Have used one of the hotels within the airport complex and prefer to stay within the complex
This hotel is very close to the airport with a free shuttle to take you to and from. Everyone is kind which is also a plus. We came across a dry urine stain on our bed in I ur first room. Seemed to be on an additional disposable comfort sheet which could have easily been tossed whenever someone came across the issue. But the hotel quickly moved us to a new room after a quick phone call.
The staff were very friendly and helpful. I saw smiles on all of their faces. This is very important to me. It was very clean.
Close @ the Airport!
The hotel had excellent wifi, the restaurant downstairs was great and affordable, the airport shuttle was very convenient, the staff took great care of me by letting me check in a bit early, the room was spacious and the bathroom was wonderful. I'd had a chaotic 36 hours traveling internationally and needed a night to unwinde before my next flight. This did the trick. Bit noisy in the day if you're trying to sleep, no a/c so it got pretty stuffy, bed was very firm, over priced but you pay for convenience I suppose.
Great location near the airport, with shuttle available 24 hours.
Very isolated unless you come with a car. Unable to easily get simple things like snacks. The hotel is the only close source of food, consequently the prices are high. The hotel was clean and the staff were fairly helpful.
East access to airport
Booked this hotel at the last minute and got a great deal. Hotel was clean, staff was friendly. The hotel is next to the airport and offers a complimentary shuttle to and from the airport. I would highly recommend for business or personal travel for someone looking to stay near the airport.
High quality linen and furniture. Quiet. Exceeded our expectations of an airport hotel! Prompt reliable shuttle bus
Very convienet to the airport (less than 5 minutes) and nice, newer rooms. The built-in USB ports for charging devices was an especially nice touch. We booked two spots on arrival for the shuttle back to the airport for our return the next day, but when we came down the following morning at our scheduled time, they had not held the spots and the shuttle was already full. We did manage to pick ourselves in and make it, but not without having to go with the driver back into the hotel to the concierge desk, and even then 1 of had to sit in the isle on the floor of the van sardined around luggage. It's virtually impossible to use the shower without spilling a fair bit of water into the rest of the bathroom. Seemed more a "form over function" design choice, or perhaps an unintended consequence of the good water pressure (which I was a fan of).
Location almost on airport property.
This is certainly a hotel I would stay in again, and after a two week tour of Ireland and 14 hotels later, this was one of the best as an all round good hotel Nothing to not like
Great Location. Good sized rooms - compared to England and the rest of Europe. Nice Grounds.
This resort is situated on a spectacular property with unparalleled views. Our room was nicely appointees, very clean and quiet even though there were a couple of major events. Upon arrival the person at reception was snobby and did not even offer to have our bags brought up to the room and honestly acted as if he was doing us a favor by checking us in. We had traveled from Killarney and were dressed very casually and it was apparent that we were very under-dressed--not a place to stay if you want to be casual and laid back. The staff, especially, Emma, at the restaurant where we sat for a drink, was courteous and very friendly. We ordered room service and to be frank the food was awful--cold and just not good. Beautiful spot but with room for improvement.
The views and meals were outstanding The bed was most uncomfortable. The pillows were lile rocks.
The hotel struck me as a former glory in its decline. Everything was just a bit off. The dining service and food was a bit off. The room was a bit off. I won't stay here again.
The location right on the beach and the quietness were the two main things we really appreciated the most. Nothing
The room was huge and staff super A little pricey , however I knew that before I went
Perfect rooms and so close to the beach, free internet, nice view and good dinner
We loved everything, parking was good, staff friendly and although we didn't eat in the hotel as it was rather expensive the menu looked impressive as did the dining room. Our stay with you was to celebrate our Silver Wedding Anniversary and we booked a double room but think we were given a deluxe room which was lovely and really appreciated, it made our stay even more enjoyable. Only minor complaint, the lifts behind reception to the 3rd floor which we were on was out of use during our stay, it wasn't a problem for us as we used the stairs but for an elderly person may have been a problem. We also thought that drinks in Jameson bar were rather expensive.
I was very happy with everything durin my stay. N/a
The rooms are modern, spacious and comfortable. Good access to the internet via cable ( WiFi signal was too weak). No extra charges for internet! I found the small gym very useful. However it is very compact and a bit clustered. Suggest a larger suitable room. This facility should be given a higher profile (no photo on website and staff were unaware of the equipment).
The girls on reception could not do enough, very friendly and courteous,The room was gorgeous and the price of drink was reasonable The food in the restaurant was bland but Guido in the restaurant sorted it out when we complained, That was the only bad thing we could say .
John and Anabelle are very friendly, courteous hosts. They were more than accommodating and made our first few nights in Ireland a pleasure. The hotel is near the airport, but not in walking distance to the City Centre. There is, however, a bus that goes right to this area.
The hosts are wonderful people. The bed was very comfortable and the room spotless. The location being a 5 minute drive from the airport makes it very convenient. Thank you.
Great location. Easy access to airport. Great staff. Good food. Nice common area for meeting with fellow travellers. No.
The hosts provide such amazing personal attention from check-in to a customized breakfast in the morning. Room was clean and comfortable. Great location, only a few minutes from the airport and close to a great pub and shopping center. Will stay here anytime we're in Dublin!
Very relaxing atmosphere, clean with friendly helpful staff, good choice of food, resturant and bar food, leisure facility clean and relaxing
relaxed atmosphere i would like to have a pot of tea for breakfast and not have to have tea from the thermos flask which is always luke warm and like water not tea
Excellent facility but requires clearer directions on how to find the Hotel. Difficult to find, especially due to roadworks in the area.
Everything was as expecting. Extremely fast check-in and check-out and the airport transfer worked very well. It was difficult to get information on the airport transfer. My emails were not answered and finally I had to call only to be informed that I have to call them again when I have landed. If that information had been easily available I would have no reservations.
We had a really nice time , we only stayed for one night and found the hotel very welcoming and comfortable , our room was very cosy and we all got a very good nights sleep , we also had access to the spa and pool facilities which was most rewarding - excellent value for money . if i had to say something it would be that the breakfast wasnt great , although it was still eaten !
Hotel is very nice with the the amentities of a golf course hotel. Staff was very friendly and helpful and the room was very nice and well maintained. We had a room with two beds that were more than adequate for our needs. I think this is a good value hotel and it is convenient to the airport without being too close. The only thing I did not like about the hotel was the entrance to the hotel. There is no good way to turn your car around to head back to the parking lot. After you get back in your car you are pointing to the back of the hotel and it is very poorly designed as there is no good way to head towards to parking lot.
everything was excellent
Good food, good leisure facilities, good location, good staff No bad points.
The breakfast and the friendliness of the lovely receptionist. The room didnt have much character and by 9 the pool etc had shut.
The shower was not working in the ensuite.
This hotel has always been a clean and very friendly place with delightful staff who will do anything to help. not applicable
The staff was very helpful and took care of all of our needs I would like to have the breakfast included in the price of the stay. Other than that everything was great.
It was comfortable and clean after a long day of travel. It had a nice free shuttle to the airport. Staff was friendly. While the food was good, it was expensive for what you got. €11.95 for a hot breakfast is what you would typically would get in America for free. Cereal and pastry only was €9.95.
The staff where excellent and the room was perfect after a long trip and for the price which to be honest in Ireland was a bargain for such a lovely hotel No complaints, it's good to see that this company has pulled up it's socks.
airport hotel breakfast start @ 0600
Have stayed in a few Premier Inns in the Uk ...this was by far the quietest.... Certainly a good nites sleep ! Just a bit out from Dublin City Ctr....
The cleanliness and the courtesy shown by the staff was second to none. breakfast was excellent.
Convenience in proximity to the airport and availability of hotel shuttle. Inattentiveness by the hotel restaurant staff. Was completely forgotten during the meal. Very frustrating.
staff very friendly The pillows/ beds were not as comfortable as we would have liked.
I wanted an inexpensive hotel located near the Dublin airport. This met those requirements. Check in was easy. There was plenty of parking at the hotel. The internet was great. Although the property is older the room was clean with everything I needed. I would stay here again.
Clean & convenient
The staff were very helpful. The room was very uncomfortable for 2 adults and 2 children way too small.
It was easy to book (on-line) and very convenient to main roadways, near the city, sea and airport. We found a soiled towel which had not been removed after use by previous customers.
Have to pay 2 euros per person for shuttle to and from the airport. Hotel is very tired, carpets look disgunstingly tired in corridors and rooms. Will not be staying here again, not worth the price I paid even with special offer.
Very close to airport, people at reception very kind and polite, big and very clean room, nice price Breakfast is not included, you can have one in the near restaurant but it's expensive
Clean and basic Shower could be better
Open 24h Bad food, very basic hotel
restaurant facilities The location, and general decorative state of the rooms
accesibility to airport & friendliness of staff
very convient for airport as we had early morning flight.
It was very handy to access after a night out in Sword.Basic price for basic facilities, you get what you pay for. We were in a no smoking room but there was a faint smoky smell thought at first they had put us in a smoking room. Only one pillow per person
Great value for money
My husband and I stayed a total of three nights. It was a lovely B&B only 10-15 minutes from the Dublin airport. The Innkeeper was friendly and helpful (she called for a taxi several times for us). We enjoyed our stay at the San Juan B&B.
The Inn Keeper was nice. Breakfast was what we asked for. The bathroom sink was in the bedroom. The bed were not comfortable. The tea kettle was dirty, all stained. I wonder if she ever looked inside the kettle.
Excellent staff, frinedly, clean, comfortable rooms, everything worked. Minor niggle - there were weddings on both nights and althought this didn't bother me it could be an issue of concern for those with youing children/families.
The friendly and helpful staff Yes the noise in the early hours of the morning from the night club on Friday and Saturday
Nice room, great value! Had an enjoyable stay! No issues!
Big room, pleasant, resourceful staff, location price was very expensive
ita a overall a good hotel to stay with... As such nothing...but i would like to suggest that if u have a wall clock in each room it will good ....
It was comfortable and restful.
Convience of location in relation to purpose of our visit They did not have my reservation could not locate it luckily there were rooms available and the receptionist booked us in at same rate we had booked
i liked everything about hotel , staff, food, and especially velvet nite club i was cold in the morning at breakfast but that was probably my fault cause i was sitting opposite door hence the breeze,
quiet but convenient location
Location The fact they have a night club and placed us in a room at the front.It would have been a good stay if we had had a good nights sleep.