Extended Stay America - Jacksonville - Lenoir Avenue South

The lighting was dim and there were giant cockroaches

No utensils in room. Had to get from desk

It's was ok The room.smelled and the first floor ..like feet and fish

$---/night is outstanding Was not expecting to get assigned an Extended Stay room as opposed to a hotel. Was very disappointed with that.

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Nothing The rooms smelled terrible. There was dog food in our bed. NO BREAKFAST.

This pet accepts pets and is newly built and clean. The housekeeping staff is over the top rude.

Staff very welcoming and helpful. Sofa bed was not comfortable at all ( you could feel the springs ) Strong perfume to cover smell, old carpet, minimal breakfast consisting of only granola bars, muffins, oatmeal and coffee ( kind of take and go, no tables ). I would not recommend.

The size of the room was great The phone didn't work the wif didn't work. There were no cookware ice bucket it should have been listed as a 2 star motel.

Girl at desk was very helpful. Lights and phone in room didn't work.

staff was friendly, convenience of kitchenette with all kitchen supplies available on request was nice. Hotel is under major renovation resulting in lots of noise, dirty elevator w/broken tile floor. Continental breakfast is merely a snack bar - small prepackaged muffins, granola bars and coffee/hot cocoa. Had I known, I would have picked another hotel.

This guest did not leave comments about this hotel.

Location Dirty floors, smelly (stink)'in hallways.

The front desk staff hotel employee was amazing! I can tell that she genuinely cares about the guests. She was embarrassed about the lack of housekeeping. First time here the room was great. This time, upon the door opening, a billow of smoke was quite apparent,didn't go in. Got another room. They are renovating rooms. Housekeeping was 98% of problem. Dirty carpet,table tops,cobwebs,fire alarm disabled.

Staff was great The carpet was so filthy that even with shoes on your feet were not safe

Run, run as fast as you can away from this disgusting dive hotel. This place is filthy and the smell is horrific. Debris all over the carpets, tiles missing/cracked in the elevator, someone spit seeds in the corner of the elevator, hairs on towels, etc.

Clean Price, i stayed hrs. I feel it is robery if you check in at 1030 pm that you should be allowed alate check out. 20 hrs i was given less than 12.

The location in relation to our travel route and vicinity of restaurants. The carpet in lobby, hallway & room was visibly dirty. There was a dog, not a guide dog, in the lobby near the front desk. The wash cloths were so dingy they were more grey than white. We had to use the corner of large towel to shower. Filthy shower.

Location is in a nicely manicured area with other long stay hotels. Bed was suitable Front desk person informed me that they are renovating next moth and then it will be non-smoking. My room was nonsmoking but there were burn marks all over the counters. Carpet was old and moldy too . I would not recommend until renovation.

the third room we moved to was pretty good very disappointed had to change rooms 3 times 1st room was supposed to be non-smoking, but reeked of tobacco 2nd room had a broken sleeper couch 3rd room was ok hallway carpeting was filthy stairways were cluttered with trash & overflowing garbage c

clean food at beeakfast

room was big and comfortable. it didn't have 24 hr cofee the breakfast was just granola bars wrapped up muffins no juice no fruit.i also didn't like the fact that the pool was dirty. I needed to vacuum my room and they gave me a broken vacuum and a broken broom no dustpan to do it.the

the location no

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Person working front desk upon check in very nice. Hallways and elevator smell, said they had breakfast it is only coffee and granola bar, cigarette smell in first room and moved to second room and cigarette burns in curtain. This is a non smoking hotel. Bad signal for tv, this is not a 2.5 hotel

Location Bad Smell,Dirty

Nothing Smell like smoke after i requested a non smoking hotel

Location. I checked in a room at midnight and I found the garbage bin hidden under the sink and half full. I am wondering whether it is normal. Since it is so late and I am so tired, I opted not to make a big fuss of it. But I took some photos of the garbage bin.

Free parking Did not like anything , big dogs running in unit upstairs all night, sheets very dirty, , not told ahead of time must leave 100.00 deposit take four businesses days to get back. Switch rooms twice also bad ,even corner had different odors,mold smell

Location Room was not clean bathroom floor sticky toilet was gross and they didn't check me in correctly and wasted more of my time at check out for crappy experience

I did not stay at this facility the bed was soiled, The floor was dirty. Curtains ripped and the front desk rep said all of the rooms looked like this. A non smoking room that clearly someone smoked. in. I called you and refused to help. Soiled bedspread. Ripped curtains, dirty floors, tile pieces missing on floor, smoking room but was suppose to be non- smoking. 1st floor window not secure.

NOTHING!!!! Well upon arrival the air was on but seem like it had to be night town before it felt a lil cooler hallway carpet dirty stuffy and walls dirty the worst issue I had my husband walked to the bathroom and a BIG cockroach was near the door this hotel is a 0

The sleeper sofa They weren't able to accommodate my non smoking room request