Hotels near Kingston Norman Manley airport

Hotels near Kingston Norman Manley airport

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Norman Manley (KIN) - Kingston, Jamaica
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Best hotels near Kingston Norman Manley airport

Cleanliness
9.4
Comfort
9.2
Facilities
8.7
Location
9.0
Overall
9.5
Overall 9.0 Excellent
Based on 761 reviews
Cleanliness
9.4
Comfort
9.2
Facilities
8.7
Location
9.0
Overall
9.5
Cleanliness
9.4
Comfort
9.1
Location
9.1
Services
9.0
Staff
9.6
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
10.0
Cleanliness
9.3
Comfort
9.2
Location
8.9
Services
9.0
Staff
9.2
Cleanliness
9.5
Comfort
9.3
Location
9.2
Services
9.1
Staff
9.4
Cleanliness
9.4
Comfort
9.3
Facilities
8.6
Location
9.0
Overall
9.0
Cleanliness
9.3
Comfort
9.1
Location
8.9
Services
8.9
Staff
9.3

Excellent 10.0
Cons: The buffett was not available
Excellent 8.0
Pros: I love how beautiful the property is.
Cons: I didn’t like that they didn’t have a smart TV. It would have made my stay much more comfortable.
Excellent 10.0
Pros: friendly staff, clean facilities and great food.
Good 7.0
Pros: Having a well-deserved massage on the last day at the hotel.
Cons: Limited choices of meals and their popular cocktail drinks were not restocked once they ran out.
Excellent 8.0
Pros: The hotel is really nice, located in new Kingston, however I feel it needs an update to the current times but had a really nice enjoyable stay. The staff were friendly, the spa therapist was amazing and the vibes was just perfect
Cons: The hotel bar should be open later than 10pm and the gym needs updating. I booked a spa treatment which included pedicure, as I had a gel colour on my toes she did not have the equipment to remove my polish and change colour.
Good 7.0
Pros: The breakfast and downstairs pool
Cons: The room had no natural ventilation just ac which gave me a chest infection
Excellent 8.0
Cons: Swimming pool
Excellent 9.0
Pros: Most of the staff are friendly. The hotel is clean.
Cons: The food from the restaurant in not good. My steak was very under seasoned and chewy. The salmon was also under seasoned. The pool needs to be cleaned daily. There were floating insects everywhere. Also there were no towels at the pool.
Okay 5.0
Pros: I loved the location of the hotel. I liked that breakfast was included and they had a restaurant and cafe on-site.
Cons: There were plumbing issues in the first room and I had to be moved to a new room. I feel like the service in the restaurant---where they served breakfast and other meals----was subpar. The employees were rude or they ignored me, as if I was not there.
Excellent 8.0
Pros: Cleanliness, good food
Cons: Restaurant service is slow and order was incorrect. Need more mature front desk staff.
Excellent 10.0
Pros: The meals
Cons: None
Excellent 8.5
Pros: Staff, breakfast & the back pool were great.
Cons: Facility is slightly older but was fine.
Excellent 10.0
Pros: Service and breakfast
Cons: More meal options
Excellent 10.0
In general, hotels in Kingston are expensive (cost vs. quality) and there are not many options. I reviewed several alternatives and this I think was a good choice. It has a good breakfast and the service is attentive, and it is right next to a supermarket to buy groceries or withdraw money from the ATM. It has an expensive transport service but it is safe, although in front of the supermarket there is a gas station where there are usually taxis available. The Emancipation Park is about 15 minutes away, but I really do not think it is a safe walk if it gets late in the afternoon or at night.
Excellent 10.0
Pros: The staff is absolutely amazing! Their courtliness and professionalism is Excellent.
Cons: No
Excellent 10.0
We really enjoyed Spanish Court Hotel. From the moment we arrived until we left we received exceptional customer service. The staff were very friendly, polite and happy to answer questions and recommend local places to visit. They served traditional Jamaican breakfast buffet as well as what could be described as more traditional American/ European options. Facilities were also great and we enjoyed using of the modest gym, and pool around the back which had modern loungers and a bar. This back pool was quieter and bigger than the one at the front, and felt less exposed. The food was quite expensive but there is a supermarket directly across the road.The rooms were serviced daily and were cleaned to a high standard. Very happy with our stay and would definitely go back if visiting Kingston again.
Good 7.7
Pros: The staff were curtious, the hotel has all facilities that one can ask for.. I stayed for 3 nights and 4 days. It was good services and very good breakfast. I am vegetarian still I got lot of options.
Cons: One day I came back to my room and found two hotel staffs in my room without my permission going through my belongings. I just happened to come back to my room and found them there. The hotel had not given me any prior notice of this. This is a big red flag for the hotel management and very discourteous. They are supposed to notify if they want to send staffs to do regular inventory check. Generally, inventory check is done after you checkout not when you are still living. I was really angry with the management, but let it pass for now as I was traveling solo. Imagine if you have family or couple traveling. How disrespectful this would feel? I hope the management reads my feedback and at least gives prior notice about the timing when they intend to send their staffs to do inventory checks to their clients room.
Excellent 10.0
The decor and cleanliness of the hotel is very impressive I found the staff very friendly and courteous and extremely helpful.We had booked our hotel stay from London and when we checked in the reservation was not found but was quickly rectified by the manager who moved our room to a better location and was very Professional and courteous. I would like to stress I have stayed at the Tera Nova and the Hilton in Kingston and I will never stay there again this hotel is very safe the breakfast is fine but the restaurant served us great food and helped us out by serving us when it was closing,The location is perfect and across the the road from the British High Commission. I would recommend this hotel to to family and friends.
Excellent 10.0
Pros: Great location with staff that went above and beyond.
Cons: Na
Excellent 10.0
Pros: Convenient location and amazing staff that went above and beyond to accommodate us.
Cons: No
Excellent 10.0
Pros: Friendly polite responsive staff
Excellent 10.0
This hotel surpassed all my expectations. The decor and cleanliness of the hotel is very impressive I found the staff very friendly and courteous and exterminate helpful. They list it as a continental breakfast. This isn't a continental breakfast . This is a full fledged breakfast fit for a king! They have breads, such as banana bread, Caribbean breads, cereals, yogurt, scrambled eggs, boiled eggs, bacon, hot tea, Jamaican coffee, pineapple juices, blended juices. Its a nice spread each morning, with wonderful staff members who come personally to your table, to serve you coffee, tea or juices. I must also add, that all of this in included in the price. Again, to the wonderful staff at The Spanish court hotel. My humble and most sincerest thanks, for making our trip pleasurable and memorable.
Excellent 10.0
Had two short stays in The Spanish Court February, and they were both wonderful experiences. The hotel is modern and clean with all the amenities, including an extremely comfortable bed. Breakfast in the hotel restaurant was delicious and plentiful with lots of variety. The staff was accommodating and the hotel decor was very appealing. The way the staff presented themselves left an impression that the hotel guest’s comfort was their top priority. When we arrived we were given glasses of champagne while we waited for check-in to be completed. I definitely recommend this hotel to anyone that going to be staying in Kingston.
Excellent 10.0
Traveled all over the World, Jamaica is always my number one spot for vacationing it has so much to offer. On my recent trip, I changed course and decided to stay in the City. Instead of the North Coast. Someone suggested that we stayed at the Spanish Court Hotel in Kingston. I also saw great Reviews. It was a great location for the City. From we entered the Hotel we were greeted very warmly, the Staff welcome us with great hospitality. The Manager Andres was great with his bright smiles and a wonderful personality. The Hotel was very clean, the Restaurant and Food was excellent, great Room Service and The Spa all were great. Beautiful Decor. Worth the price for staying. We really had a blast. We will return and stay at the Spanish Court Hotel.
Excellent 10.0
Pros: The service received was next to perfect. The staff are very inviting, and truly engage with the guests of the hotel. The ambience is warm, and inviting. The appearance was classy and up-scale using first class technology to ensure security and privacy of their guests while improving on energy efficiency. The rooms were a masterpiece for the price paid. Dinner was exquisite with a variety of options to choose from. The inclusive continental breakfast tips the scale truly in the right direction as they seek to give their customers the true vacation experience. A wealth of restaurants and on-compound stores to purchase snacks, food, souvenirs, and drinks. It truly was a wonderful stay and I definitely will return to the Spanish Court Hotel on my next vacation.
Cons: The room I had stayed in was right next to the stairs going up to the sky pool. In the night persons walking up and down can certainly be annoying but this was very seldom. For most of the night it was more peaceful than any night I had experienced in months as it relates to noise.
Excellent 10.0
Pros: The staff was so nice and very helpful and always had a smile on face. They made our stay so nice and the staff had a good memory to remember names and stuff we liked.
Cons: No
Excellent 10.0
Pros: The hotel was very clean and the staff were warm and accommodating.
Cons: I'm hoping that they install a sauna/whirlpool for guests...which would make for an added treat for guests.
Good 7.0
Pros: An oasis in an otherwise broken city
Cons: Cost / Benefit is totally wrong . This is not a $---- + hotel .
Okay 5.0
Pros: This is my second stay at the hotel, but this time I did not enjoy my stay because I was placed in a room on the second floor overlooking what appears to be a loading dock,dumpster area,and receiving area.I kept my curtains drawn during the entire stay.
Excellent 10.0
Pros: Best hotel in Kingston.
Cons: Not much to dislike.. Just that they should have more variety of breakfast choices. All in all.. Best hotel and a wonderful experience.
The Spanish Court Hotel - Kingston
Rated no. 1
9.0
Excellent 9.0
Based on 761 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
9.0
Location
8.6
Overall
9.6
Overall 8.7 Excellent
Based on 168 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
9.0
Location
8.6
Overall
9.6
Cleanliness
9.0
Comfort
9.0
Location
8.7
Services
8.4
Staff
9.0
Cleanliness
9.2
Comfort
9.0
Location
8.7
Services
8.6
Staff
8.9
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
8.4
Overall
8.0
Cleanliness
9.1
Comfort
9.2
Location
8.4
Services
8.6
Staff
8.8

Excellent 10.0
Pros: I stay here regularly and it is nothing short of FABULOUS
Good 7.0
Pros: Swimming pool was clean, gym had good equipment and the food was very well cooked and served.
Cons: Unable to access key card to room on arrival. A senior manager staff wasn't very friendly, didn't acknowledge me at the breakfast table to say good morning....
Excellent 8.0
Pros: Facilities were clean and staff was very warm and welcoming
Good 6.0
Pros: Nothing not too far from Kingston airport
Cons: It was basic
Excellent 10.0
Pros: Breakfast was above and beyond my expectation. Great variety of meals to choose from. Great proportions and most importantly, a phenomenon wait staff. They made me feel comfortable and welcome.
Cons: Based on my experience, everything was awesome and there's nothing that I didn't like.
Good 6.0
Pros: Bathroom was nice.
Cons: Food. Cost of items Internet was in and out at times. Bed was little uncomfortable
Excellent 10.0
Pros: My husband and I came here to celebrate our anniversary and it was great! Kenton at the front desk was excellent with his super friendly and helpful service!!!! And the food staff at the bar and the restaurant made us feel special 😍, the entire stay was great.
Excellent 10.0
Pros: This is a very classic boutique hotel in New Kingston Jamaica. I feel comfortable here, the rooms are clean and have antique decor. The pool area is clean, excellent restaurant with a nice variety of traditional Jamaican dishes cooked perfectly. The staff are very attentive and helpful. The casino, bar and lounges are very popular, keep you entertained. I highly recommend this place when you are staying in Kingston for safety, comfort and relaxation.
Cons: , the pool area could use some updating but it is clean and well maintained
Excellent 10.0
The hotel is overflowing with wealth. Richness in the details of decoration, service, restaurants, shops, attractions. The main restaurant is undoubtedly a must see, it is the kind of expense that we have with pleasure as it is wonderful. The place is sumptuous with all its chandeliers and candles. Exudes romantisms and charm. I have tried the Blue Mussel and I am passionate about it so far, as well as the Veggie Spaghetti, which fascinated me. The Filet Mignon chosen by my husband was divine and the presentation of the dishes is flawless. The wine list is wonderful, it has excellent labels. There is a casino in the hotel and a bar at the entrance super lively with good music and lively people. It has two very good shops for shopping. The hotel is really unique
Excellent 10.0
Just concluded my vacation with my friend and stayed at the Terra Nova Hotel on Waterloo Road Kingston Jamaica. The services were excellent, very polite staff we got our room service in such a short space of time as if they had it there waiting on us. The rooms are always so clean and comfortable that my friend refused to leave to go on the road. At breakfast attendance were always with a smile and a little joke. One particular worker came to us the last day we stayed there and right away knew what we wanted. I will recommend this place to anyone especially those i work with and will be back at Terra Nova.
Excellent 10.0
This was my first time staying at this hotel. I am always anxious when booking a hotel for the first time, because what you see is not always what you get. But with this hotel I was pleasantly surprised. The rooms and bathrooms are spacious and have recently been updated. But the staff is what makes the stay the wait staff were the best. The breakfast was awesome, great variety of items and well prepared. We can't wait to return. Nothing more I could ask for just continue giving guest the great service that you provide.
Excellent 10.0
Just want to let anyone traveling to Kingston know this is a great place to stay. Found the staff to be most friendly and all tried to accommodate any need you might have. The service level from all staff was excellent, almost as if we were family. We stayed in a suite, which was in excellent condition and good value for its size. Food quality for all meals was exceptional; the main dining room was one of the best restaurants we found in Kingston. I would highly recommend this hotel to anyone who goes to Kingston on business or pleasure, as it gives a really good taste of what true Jamaican culture is. Could not have been more pleased with our stay.
Excellent 8.0
Pros: Clean room and the dining room was well organized. Courteous front desk staff, overall a good hotel.
Terra Nova All Suite Hotel - Kingston
Rated no. 2
8.7
Excellent 8.7
Based on 168 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.6
Facilities
10.0
Location
8.9
Overall
10.0
Overall 8.4 Excellent
Based on 79 reviews
Cleanliness
8.9
Comfort
8.6
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.2
Comfort
8.6
Location
9.2
Services
8.6
Staff
8.5
Cleanliness
9.3
Comfort
9.3
Location
8.5
Services
8.5
Staff
9.5
Cleanliness
8.8
Comfort
8.5
Location
9.3
Services
8.1
Staff
8.9
Cleanliness
8.6
Comfort
8.5
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.6
Comfort
8.8
Location
9.0
Services
8.0
Staff
8.9

Excellent 10.0
Pros: Food in the restaurants was delicious. The staff were accommodating.
Cons: We booked our stay for the Courtleigh that was currently closed and we were placed next door at the Pegasus. The one complaint is that I wish we would have been notified in advance of the switch. We arrived late in the evening and it was the taxi driver who informed us the Courtleigh was closed. Once we arrived at the Pegasus, the staff were friendly and accomodating.
Poor 1.0
Pros: The location was good!
Cons: Staff were rude, full of attitude and had no manners. there’s was a leak in my room due to the fault of the hotel and the hotel said if I drop they aren’t at fault. They had the same food everyday for the 12 days I stayed there and it wasn’t even good food. Will never go back there!
Excellent 10.0
Pros: Great customer service at front desk.. i dealt Tamara and she was very pleasant and knew her job. I also loved the bar tender Dwayne also pleasant, funny and exceptional customer service. Will definately be returning and would recommend the Pegasus Hotel to stay.
Cons: I didnt like when i got there i was told that my hotel Courtleigh i originally booked for was closed and was told to go to Pegasus to check in and was given the run around at first. I also was not crazy about the half glass in the shower..
Excellent 9.0
Pros: Restaurant and bar.
Cons: Pool too small
Excellent 9.0
Pros: Honesty from the staff
Cons: Breakfast
Excellent 8.0
Pros: local breakfast was great
Cons: NA
Excellent 9.0
Pros: We were transferred to the Pegasus Hotel across the street
Cons: check in with the transfer was tedious.
Okay 5.4
Pros: The restaurant is great (except breakfasts). The rooms are clean and the beds are comfortable.
Cons: Poor breakfast, no sound insulation in the rooms and noisy environment, water only paid (and quite expensive). In my experience it is the first hotel demanding mandatory and accurate counts for laundry. Air conditioning works technically but cannot stabilize the temperature.
The Courtleigh Hotel And Suites - Kingston
Rated no. 3
8.4
Excellent 8.4
Based on 79 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
8.7
Overall
9.6
Overall 8.3 Excellent
Based on 153 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
8.7
Overall
9.6
Cleanliness
8.6
Comfort
8.3
Location
9.0
Services
7.7
Staff
8.5
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
9.1
Comfort
8.9
Location
8.7
Services
8.6
Staff
8.5
Cleanliness
8.1
Comfort
8.3
Location
8.3
Services
7.5
Staff
8.3
Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.2
Comfort
8.4
Location
8.1
Services
7.8
Staff
8.3

Excellent 8.0
Pros: Room was comfortable. The food was great.
Cons: The bathroom. There was not enough protection to stop the water from the shower from getting on the floor
Good 7.0
Pros: The food is great very tasteful really nice staff
Cons: The prices for breakfast is a bit much
Excellent 10.0
Pros: David (general manager) and his staff took great care of my mom is was out there longer than expected!!! I appreciate everything that him and his team done! Thank you sooo much!!! Will recommend and return!
Cons: Nothing could of went different! Thank you.
Excellent 8.0
Pros: This was our first time staying here. Check-in was easy and the male staff made us feel relaxed. As a same sex couple, we were very apprehensive about how staff might react to us, taking into account this is Jamaica. However all was well and the staff were very professional. Breakfast has 2 choices, little confusing if you want to mix and match items from the continental menu with the Jamaican/American menu. Service was ok, could be a little faster. Took 40mins to get our breakfast one morning, however this improved on other mornings. Overall, we would certainly stay here again.
Cons: Not keen on the taxi/cars gathered at the road side in front of the hotel. They should be removed and not use the access point to the hotel as their gathering or meeting spot. We went to Emancipation park for a walk and, apart from 2 males who use the word "GAYE" he spelt this out clearly - we weren't hassled.
Okay 4.0
Pros: Breakfast was good and really liked the location
Cons: That there was limited choice on dinner and my last meal was not nice , only a couple of staff was nice . The rest need more training on how to welcome the guess and making them feel welcome because its a lot of money to stay there and not feel welcome , also not given the right information. I was not impressed at all. I really think I was over priced.
Excellent 8.0
Pros: Cleanliness. Staff. Safety.
Cons: Bed was a little hard. Shower got the place wet because of one-sided shower door that was intended to be fancy. Food was over priced
Excellent 9.0
Pros: Friendly staff and excellent service
Excellent 8.0
Pros: The staff was excellent in making sure my stay was comfortable.
Cons: Nothing much not to like. With Covid restrictions I could not experience much of the hotel.
Poor 1.0
Pros: Nothing
Cons: The service sucks.
Excellent 10.0
The hotel still smells new so everything is very nice; the rooms well decorated, with a mini refrigerator, the chair to work with the computer is comfortable and enough lighting, yes the air conditioning makes a lot of noise. The first day if they give you two complimentary bottles of water, and not the other days. It has a good size safe to store a laptop. Breakfast is buffet where you can find fruit, yogurt, cereal, juices, scrambled egg, pancakes, and some stew. To eat there, they have a la carte service which when I was there took more than 40 minutes to bring a hamburger, which bread was cold and the meat was very hot. It has a gymnasium with a treadmill, an elliptical and two bicycles and a weight station. The pool is somewhat small but very nice outdoors. The staff very friendly.
Excellent 8.0
Pros: The modern decor
Cons: The hotel view and lack of balcony
Excellent 10.0
Pros: Everything ! Loved the pool, loved that they had a restaurant on the property, loved the park out front, loved my room, staff was very friendly and professional !
Cons: I booked it because it said there was a free airport shuttle and I was very disappointed that it is not true, thank goodness everything else was great.
Excellent 10.0
Pros: Clean and friendly staff
Cons: Pool was broken
Excellent 10.0
My time there was very pleasant. The hotel grounds are flawless and leave you wanting for nothing. The rooms are well kept and the staff is very helpful and friendly. It is located in New Kingston, so the views from all of the rooms are not spectacular. Very modern hotel with outstanding staff. Strong WiFi everywhere. The pool and gym are fantastic. They have a nice restaurant/lobby area to serve every meal. Breakfast is good with enough choice to start your day. Dinner also has enough choice options, even for a vegetarian. Both at reasonable prices. And once again a relaxed service by the staff. They seem to know exactly when to ask you if you want something, or when to leave you on your own. Food was excellent.
Excellent 8.0
Pros: Price was reasonable
Cons: wish there was an outside pool
Okay 5.0
Pros: Good proximity to parks and other activities/site seeing.
Cons: We went to the breakfast buffet and were completely ignored. Perhaps it was because I Was alone with a child but all the other patrons were catered while I could not even get silverware or a coffee cup and had to ask a random staff person for the bill.
Excellent 10.0
Pros: The front desk staff was absolutely wonderful.
Cons: No
Excellent 9.0
Pros: Clean, new, upscale
Cons: Limited, but good, breakfast buffet offerings
Excellent 9.0
Pros: The hotel was very pretty. The rooms were large and nicely appointed. It had a very laid back feel. The bar and pool area was relaxing and overlooked Emancipation Park. The staff was very friendly and the beds were awesome.
Cons: It is located in New Kingston. It’s probably a safer place to be at while in the Kingston area. I feel that staff could have been by front desk area more during times that doors were locked.
Courtyard by Marriott Kingston, Jamaica - Kingston
Rated no. 4
8.3
Excellent 8.3
Based on 153 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.0
Facilities
10.0
Location
8.4
Overall
9.0
Overall 8.0 Excellent
Based on 238 reviews
Cleanliness
8.3
Comfort
8.0
Facilities
10.0
Location
8.4
Overall
9.0
Cleanliness
8.7
Comfort
8.4
Location
8.5
Services
8.3
Staff
8.9
Cleanliness
8.4
Comfort
8.2
Location
8.4
Services
7.6
Staff
8.3
Cleanliness
7.9
Comfort
7.6
Location
8.3
Services
7.7
Staff
8.2
Cleanliness
8.3
Comfort
8.0
Facilities
10.0
Location
8.3
Overall
10.0
Cleanliness
8.0
Comfort
7.7
Location
8.3
Services
7.3
Staff
8.1

Excellent 8.3
Pros: The Pine suite was very spacious, the beds were comfortable. Friendly personal. The location was very good.
Cons: The room was not ready for check-in at 2 p.m, I had to wait until 3 p.m Breakfast, so-so. No hairdryer, no slippers!
Excellent 9.0
Pros: The staff was wonderful, from the receptionist, housemaid to the Bartender. Very professional staff.
Good 6.0
Pros: Breakfast service was extremely slow, when the order came the food quality was pretty poor.
Cons: Room in need of refurbishment especially the floor. Laminate floor was breaking up, lose tiles in the bathroom not sure how hygienic this would be.
Good 7.5
Pros: The room was spacious and very clean. There was a kettle in the room, which was a bonus for us since I drink a lot of tea. Two bottle of waters and one beer can was in the fridge. The food in the restaurant in the lunch menue was good
Cons: The property was not as big as I imagined. The pool was small as well and when we were there, they seemed to have a birthday party for kids. It was very loud and the fact that we went there directly from airport did not help us. The loud music was coming in our room and noises from the restaurant till 10-11 pm. The wifi in our room was very weak and we needed to go outside even for browsing. The breakfast was ok. There was nothing special about it. We ordered fruit platter as well and what we got was only 4 pieces of definitely not fresh fruits. It has no taste.
Good 6.0
Pros: we really like the hotel scenery thou it is beautiful
Cons: the room was small, fridge made funny noise all night it wasnt so clean
Okay 4.0
Pros: The hotel is generally good with potentially good facilities. The managers genuinely wanted to provide a good service and were very accommodating. However...
Cons: The rooms need renovating, especially the furniture and bathrooms that are both old and uncomfortable. The Breakfast was a disaster. The waiter staff had a poor customer service attitude and did not make one feel welcome. I had to wait 40mins for fried eggs the first day with only one other table occupied in the restaurant. The managers did everything possible to rectify the issues we had for the rest of the stay and I really appreciated that, but they didn't have the staff to deliver the service. In the end we had to eat breakfast elsewhere as they were not able to provide it at 7am as promised and pre-booked the night before. As we were travelling for work, then we couldn't wait for their slow service. In the end we had to pay for the breakfast twice each day after the first morning....
Excellent 8.3
Pros: Rooms were spacious, quality of food at breakfast was good
Cons: Staff was not really helpful at times and the portion size of breakfast should be bigger.
Excellent 10.0
Pros: Right location
Excellent 8.5
Beautiful scenery, great location, clean and excellent. The rooms are spacious and gorgeous. Scenery is beautiful, many location to sit and relax and have a good view. The restaurants were pretty, the designs are unique and rare. The staff were friendly and great. Great chefs and cook. The pool was there and no one was allowed to swim in it. Breakfast are too expensive.
Good 6.5
This hotel has a beautiful surrounding, Adam and Eve feature. Beautiful water falls and stone benches and the furniture's are mixed with antiques and modern style. Rooms are neat and clean We need pool to swim in and the staff not so friendly. Need better breakfast options.
Excellent 10.0
Pros: Service at Eden Garden was remarkable. Seriously. From the minute I walked in the door with no reservations through check out, I was met with impeccable treatment. I even extended my stay for an additional day to bask in the sauna and eat the delicious jerk chicken pasta. Certainly a gem in Kingston and I look forward to returning.
Excellent 9.4
Pros: The staff at the hotel are fantastic, very friendly and extremely helpful. In particular Seanna-Kay Cole, Jody, the kitchen staff and Mrs K Brown who treat you first class.
Cons: The rooms, the friendliness.
Eden Gardens Wellness Resort & Spa - Kingston
Rated no. 5
8.0
Excellent 8.0
Based on 238 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.9
Facilities
9.0
Location
8.3
Overall
9.6
Overall 7.8 Good
Based on 60 reviews
Cleanliness
7.8
Comfort
7.9
Facilities
9.0
Location
8.3
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.8
Comfort
7.8
Location
8.1
Services
7.2
Staff
8.1
Cleanliness
8.0
Comfort
8.8
Location
8.5
Services
7.2
Staff
7.7
Cleanliness
6.9
Comfort
6.3
Location
7.5
Services
7.1
Staff
7.1
Cleanliness
8.0
Comfort
8.2
Facilities
8.0
Location
8.7
Overall
8.0
Cleanliness
6.6
Comfort
6.9
Location
7.4
Services
6.9
Staff
6.9

Excellent 10.0
Pros: Location ideal,easy to find ,local and visitors share a great social bond, it was just great!!
Cons: I think it's a bit expensive for a week end but I guess that quality comes with a cost.
Excellent 10.0
Pros: Everything party by pool side on fridays
Cons: Everything was Good
Okay 4.0
Pros: I checked out before breakfast.
Cons: The property looked run down.
Okay 4.0
Pros: the view not else the view was something else
Cons: the room wasn't clean no smoking but lot of cigarette butt on the balcony
Okay 5.0
Pros: The location and staff were great
Cons: The good was disappointing
Excellent 10.0
Pros: Lobby
Cons: Nothing
Excellent 10.0
It was my to begin with time in Jamaica where I was counseling on a venture for the government. The Pegasus has the foremost brilliant staff who made my remain a dream. I had a birthday amid my visit and envision my astonish when I had lovely inflatables and a bottle of wine conveyed to my room. The staff are very friendly and caring. There's room for enhancement as the passages see a small impoverished and the plumbing ancient and blurred but the awesome benefit makes up for the shabbiness. The inn is exceptionally active and you get a chance to associated with other visitor at their week by week manager's cocktail party. I would certainly suggest the Pegasus to anybody going by Kingston.
Excellent 10.0
We spent a wonderful stay at the Jamaica Pegasus. It was my first time in Jamaica where I was consulting on a project for the govt. The Pegasus has the most wonderful staff who made our stay a dream. My friend had a birthday during our visit and imagine our surprise when my friend had beautiful balloons and a bottle of wine delivered to our room. The staff are very friendly and caring. There is room for improvement as the corridors look a little shabby and the plumbing old and faded but the great service makes up for the shabbiness. The hotel is very busy and you get a chance to interact with other guest at their weekly manager's cocktail party. I would definitely recommend the Pegasus to anyone visiting Kingston.
Excellent 10.0
Stayed at the Jamaica Pegasus and it was the most amazing. It was my first time in Jamaica where i was consulting on a project for the govt. The Pegasus has the most wonderful staff who made my stay a dream. I had a birthday during my visit and imagine my surprise when I had beautiful balloons and a bottle of wine delivered to my room. The staff are very friendly and caring. There is room for improvement as the corridors look a little shabby and the plumbing old and faded but the great service makes up for the shabbiness. The hotel is very busy and you get a chance to interact with other guest at their weekly manager's cocktail party. I would definitely recommend the Pegasus to anyone visiting Kingston.
Excellent 10.0
We spent a wonderful night at the Jamaica Pegasus. It was my first time in Jamaica where I truly enjoyed it. The Pegasus has the most wonderful staff who made my stay a dream. My partner had her birthday during our visit and imagine her surprise when she had beautiful balloons and a bottle of wine delivered to our room. The staff are very friendly and caring. There is room for improvement as the corridors look a little shabby and the plumbing old and faded but the great service makes up for the shabbiness. The hotel is very busy and you get a chance to interact with other guest at their weekly manager's cocktail party. I would definitely recommend the Pegasus to anyone visiting Kingston.
Excellent 10.0
From the moment I arrived at the Jamaica Pegasus, the staff were so pleasant and friendly to me. The concierge desk was extremely familiar with the area and was able to provide assistance with any queries I made of them. Peter at the Bell Desk was exceptionally friendly and was always eager to provide assistance with a smile, and followed up with me when he wasn't totally sure about something. The complimentary breakfast at the Pegasus is absolutely scrumptious. You will definitely look forward to the tasty breakfast every morning. The hotel has a really grand feel and made me feel special to be a guest there. Not to mention, the hotel's ideal location in the heart of New Kingston. Overall I had a great stay and the staff made it that much more special. I recommend this hotel to anyone. Undoubtedly an A+ in my opinion.
Excellent 10.0
I felt like a Greek Goddess here! The air was clean and pristine. The cafes were quaint and the staff hospitable. All smiles here. I loved my 3 days and nights stay. The room that I stayed in was huge and the ambiance warm. It made me feel like any King or Queen. The portions were plenty and I had a lot of time to drink my way through every beverage on the menu. I was very happy. Very, very happy. The staff appeared when needed and disappeared to let you enjoy yourself. Perfect in every way possible. I had no qualms about the experience or the place or the people. Loved the food gave it two thumbs up.
Excellent 10.0
The Jamaica Pegasus is a nice place to stay. In fact, I am sure it is one of the hottest spot in Kingston. It is ideal for business travelers with probably the best internet speed in the Caribbean. The gym is well equipped and the swimming pool is big enough to ensure that you are not cramped for space when taking your laps. No wonder then most sport persons visiting Kingston, prefer this hotel. The coffee shop serves some good panini and healthy salad. I can recommend this hotel not only the beauty of the facility, but also the beauty of its employees. The rooms were spacious and clean with wonderful balconies that can give you a great view of the mountains or the sea. Good job guys.
Excellent 8.5
There's fast and reliable internet all throughout the property. My room came with a comfortable work space and plenty of electrical outlets. The decor is outdated but there are renovations underway.
The Jamaica Pegasus Hotel - Kingston
Rated no. 6
7.8
Good 7.8
Based on 60 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.0
Facilities
6.0
Location
8.3
Overall
7.0
Overall 7.7 Good
Based on 228 reviews
Cleanliness
8.2
Comfort
8.0
Facilities
6.0
Location
8.3
Overall
7.0
Cleanliness
7.9
Comfort
7.8
Location
7.9
Services
7.5
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
6.0
Overall
8.0
Cleanliness
8.5
Comfort
8.3
Location
8.5
Services
7.8
Staff
8.4
Cleanliness
8.6
Comfort
8.3
Location
8.6
Services
7.8
Staff
8.6
Cleanliness
8.0
Comfort
7.9
Facilities
6.0
Location
8.3
Overall
6.0
Cleanliness
8.1
Comfort
7.8
Location
8.3
Services
7.2
Staff
8.3

Poor 1.0
Pros: Nothing
Cons: Nothing really
Excellent 8.0
Pros: Liked that it's a safe, clean, calm hotel. Front desk people are very nice & friendly. The security guard is very professional & helpful. liked its location in Kingston, easy to get a taxi and we enjoyed our stay there.
Cons: Didn't like their restaurant hours. When we went out one day we planned to come back and eat dinner in the hotel restaurant, it was early evening near their closing time and they did NOT accommodate us.
Excellent 10.0
Pros: Breakfast was delicious. The location was ok but I think that shade should be provided for those who eat on the outside due to the Sun.
Cons: The only disappointment I had was the batteries for the a/c remote was dead when I arrived at the room. However the response was quick, to provide me with new batteries.
Excellent 8.0
Pros: Very accommodating!!! The owners are hands on & that's GREAT!!!!!
Cons: Loved everything!!!! ❤ And, what I didn't was addressed & taken care of.
Mediocre 3.0
Pros: Tbh nothing! except just the pool after it look so long to clean kmt.
Cons: The cleaness , To much mosquito, The place needs a good makeova , honestly its not up to my STANDARDS, but one thing the manager was very understanding, he took notes on changes to be made and he was so understand, the staff were very polite n always happy other than that, it was okay,
Excellent 8.0
Pros: Position
Cons: It was old and not clean
Excellent 8.0
Pros: Staff great and cleanliness
Cons: Too expensive
Excellent 9.0
Pros: They have your back 100%
Cons: The bed is so comfortable
Good 6.2
Pros: Location and staff
Cons: Construction starts too early in the morning
Altamont Court Hotel - Kingston
Rated no. 7
7.7
Good 7.7
Based on 228 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.0
Location
7.9
Services
7.5
Staff
8.3
Overall 7.7 Good
Based on 160 reviews
Cleanliness
8.2
Comfort
8.0
Location
7.9
Services
7.5
Staff
8.3
Cleanliness
8.6
Comfort
8.3
Location
8.1
Services
7.4
Staff
8.2
Cleanliness
8.3
Comfort
7.9
Location
7.8
Services
7.5
Staff
8.3
Cleanliness
8.8
Comfort
8.0
Location
8.3
Services
8.0
Staff
8.5
Cleanliness
7.9
Comfort
7.9
Location
7.9
Services
7.5
Staff
8.2
Cleanliness
8.4
Comfort
8.4
Location
8.2
Services
7.7
Staff
8.2

Okay 4.0
Pros: location is good and staff are pleasant
Cons: noting to watch on tv, it was non smart so I could even watch Netflix. the freezer didn’t work until when we were leaving it started to get a little cold. The WIFI was very poor
Excellent 8.0
Pros: Safe and clean
Cons: They offer breakfast services but I don’t see any, but is fine.
Okay 4.0
Pros: The location
Cons: I was chilly because it was raining all night asked for a blanket was given a sheet!
Excellent 10.0
Pros: The staff here are attentive and very friendly. I would definitely stay here again.
Mediocre 2.0
Cons: Dirty room with roach No daily cleaning
Good 7.0
Pros: The staff was very friendly, kind and helpful
Cons: Does not offer all inclusive or breakfast
Jasmine Inn - Kingston
Rated no. 8
7.7
Good 7.7
Based on 160 reviews
Details
Reviews

Cleanliness
8.1
Comfort
7.8
Facilities
8.0
Location
8.4
Overall
8.0
Overall 7.6 Good
Based on 464 reviews
Cleanliness
8.1
Comfort
7.8
Facilities
8.0
Location
8.4
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.1
Comfort
7.7
Location
8.6
Services
7.4
Staff
8.5
Cleanliness
8.5
Comfort
8.5
Facilities
8.0
Location
9.0
Overall
8.6
Cleanliness
7.9
Comfort
7.6
Location
8.1
Services
7.0
Staff
8.1
Cleanliness
8.4
Comfort
8.2
Location
8.6
Services
7.9
Staff
8.8
Cleanliness
8.1
Comfort
7.9
Facilities
8.0
Location
8.4
Overall
7.3
Cleanliness
7.8
Comfort
7.8
Location
8.2
Services
7.3
Staff
8.1

Excellent 10.0
Pros: The room was clean
Okay 5.0
Pros: It was quite. But I had sandwiches that gave me stomach pain for 3 days
Cons: The property was fine
Excellent 10.0
Pros: Pegasus hotel Good
Cons: Clean scenery and location
Poor 1.0
Pros: Hotel was under renovation when it was time for us to check in, we were sent to another hotel with the promise that the rate given to me on line would not change, when i arrived at the next hotel (Pegasus) i had to pay $179, instead of the $133 that was on line. i could have booked that hotel myself and save some of my money.
Cons: let me know that they were under renovation, or charge the original price
Excellent 9.0
Pros: clean, well kept
Cons: television need upgrade from analogue to digital HD
Excellent 9.0
Pros: Location was good! Due to Covid-19 my stay was at the Pegasus.
Excellent 10.0
Pros: The hospitality of the staff. They were excellent
Good 7.0
Pros: The hotel lobby is quite nice as well as the sitting area just outside the lobby door. The staff was very nice and accommodating. Each person was pleasant and helpful.
Cons: 1 side, hotel had to walk up several stairs, no air conditioning/elevator. No air conditioning in hallways. Inconsistent air conditioning n rms, mold in one unit. Asked to move. Side over lobby,elevator went out 3-4x's. Would recommend w/caveats.
Okay 5.0
Pros: The location was great...easy to get about Kingston. Breakfast options were good. Staff were pleasant. WiFi connection was good and there was an okay cable channel selection. Overall not too bad.
Cons: The room felt a bit dated.
Excellent 10.0
Pros: Location within new Kingston and the staff are nice.
Cons: Facilities are a bit old and could do with some updating.
Good 6.0
Pros: Friendly Staff
Cons: Long distance to get to my room.
Excellent 8.0
Pros: The grounds were beautiful and the exterior layout is really nice and attractive. I like the tile floor in the rooms.
Cons: Lack of elevator is horrible. We were behind a group of young men who literally had to carry their grandmother up the stairs. We had the first room as you came up the stairs which was quite noisy. Breakfast was pitiful unless you paid and even then it was not that good.
Excellent 10.0
Pros: complimentary breakfast
Knutsford Court Hotel - Kingston
Rated no. 9
7.6
Good 7.6
Based on 464 reviews
Details
Reviews

Cleanliness
8.6
Comfort
9.0
Facilities
9.3
Food
10.0
Location
8.8
Overall 8.9 Excellent
Based on 4 reviews
Cleanliness
8.6
Comfort
9.0
Facilities
9.3
Food
10.0
Location
8.8
Cleanliness
10.0
Facilities
10.0
Food
10.0
Location
8.5
Overall
10.0
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
10.0

Excellent 9.7
I’ve stayed there are many times, the service was always splendid,The food delicious the pool crystal clear and the rooms clean comfortable and spacious. The staff is wonderful! I’m going to go back this summer and intend to stay there.
Excellent 8.2
Pros: I didn't have there breakfast but the bed was comfortable...
Cons: No concerns
Excellent 8.5
The rooms are well furnished, clean and cozy plus the staff is super friendly. It's located in the midst of the ever buzzing capital city of Kingston so a fine restaurant to dine out or a place to party is always just a couple minutes away. The restaurant on site, though they serve delicious meals it does not offer a lot of options.
Hotel Four Seasons - Kingston
Rated no. 10
8.9
Excellent 8.9
Based on 4 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.9
Facilities
3.0
Location
8.3
Overall
4.0
Overall 7.4 Good
Based on 205 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
3.0
Location
8.3
Overall
4.0
Cleanliness
7.8
Comfort
7.7
Location
8.3
Services
7.1
Staff
8.2
Cleanliness
4.0
Comfort
4.0
Facilities
2.0
Location
8.0
Overall
4.0
Cleanliness
7.8
Comfort
7.7
Location
8.0
Services
7.1
Staff
7.9
Cleanliness
8.2
Comfort
8.2
Location
8.7
Services
7.4
Staff
8.4
Cleanliness
7.8
Comfort
7.8
Facilities
4.0
Location
8.4
Services
7.1
Cleanliness
7.6
Comfort
7.6
Location
8.9
Services
7.4
Staff
8.6

Good 6.0
Pros: It was very quite, perfect to relax.
Excellent 10.0
Pros: The property was very clean and have more than enough sanitization station and area to keep you safe from the spread of virus I enjoyed my stay place is quiet and I enjoyed every minute spent
Cons: That the microwave wasn’t inside the room only inconvenient
Okay 5.0
Pros: Staff was curtious ..room was clean
Cons: Electrical issues..plugs on one side did not work ..no Tv access.
Mediocre 2.0
Pros: The room looks very new
Cons: I arrived at the property there is no bell or buzzer so you either have to bang the gate and hope security hears or call the property OR if you’re lucky someone will be outside. The room itself was pretty clean sheets and bathroom however lacking in basic stuff. I paid to upgrade to queen room there was a fridge which was unclean, a kettle with no cups no tea things. My first night I had to beg for a tea things as it was already curfew and my second night the same thing! I felt as though tea things were basic especially for the type of room and price.The room desperately needs some decor and better lighting! Three wall scones for ambience? For the price I paid this was much too basic however it was such a hassle to move that I stayed. The wifi also kept dropping in and out. Overall a poor stay would NOT recommend to anyone to stay here. I understand covid but if you’re going to charge an arm and a leg at least try to make your guests feel welcomed and comfortable.
Okay 4.8
Pros: Close to Devons House N Bob Marleys museum. We stayed here because we got stuck in Kingston and didn't want to drive to Ocho Rios that late at night. It's a safe choice, friendly staff.
Cons: Not as pristine as it looks on the website. I'm not sure why it is called a retreat?!
Shirley Retreat - Kingston
Rated no. 11
7.4
Good 7.4
Based on 205 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Overall 10.0 Excellent
Based on 1 reviews
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0

Excellent 10.0
Pros: It was the bast in Jamaica
Cons: It the bast in all Jamaica I love I go to the town and go by foodmy is Brian steede
Indies Hotel - Kingston
Rated no. 12
10.0
Excellent 10.0
Based on 1 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Reggae Hostel - Kingston
Rated no. 13
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.2
Facilities
6.5
Food
6.5
Location
8.0
Overall 7.0 Good
Based on 169 reviews
Cleanliness
7.4
Comfort
7.2
Facilities
6.5
Food
6.5
Location
8.0
Cleanliness
7.6
Comfort
7.0
Location
7.9
Services
6.7
Staff
8.0
Cleanliness
7.0
Comfort
7.2
Location
7.7
Services
6.3
Staff
7.5
Cleanliness
6.8
Comfort
6.3
Location
7.3
Services
6.1
Staff
6.1
Cleanliness
7.8
Comfort
7.6
Facilities
6.5
Food
6.5
Location
8.4
Cleanliness
7.0
Comfort
6.6
Location
8.0
Services
6.3
Staff
7.2

Excellent 10.0
Pros: The food was very good the place was also quiet and relaxing.
Cons: I really enjoy myself the staff was very warm and attentive. The place very clean no complains I will be back!
Excellent 10.0
Pros: Everything about the place was awesome. Very clean. Quite comfortable, great value
Good 7.0
Pros: Did not stay for breakfast
Cons: The price we paid at the property was more than what the website said we were to pay. T
Excellent 8.0
Pros: Breakfast was always tasty. The staff was friendly and accommodating!
Cons: Had to change my initial room because no internet
Poor 1.0
Pros: The room was clean. Staff were helpful.
Cons: The check.in process is too long and unorganized. Even though I received email confirmation that my reservation is booked...upon arrival I was told this was not so, hence the room I received was not the room I booked online. The prices being advertised online is not what the resort is charging, the resort is charging more. There was no breakfast available even though I was still withing the report's stipulated breakfast time. I was told breakfast would end at 10:30am and at 10am there was no breakfast. All in all I feel cheated and more than likely would not return.
Excellent 10.0
Pros: I arrived late in the night and was quickly checked in by the manager. I loved the lobby it is indeed beautifully furnished, very chic and modern! I was guided to an equally modern room, Nicely decorated and very classy, comfortable and sparkling clean, with fresh towels and bed linens. It is a very warm and welcoming environment. I had a delicious Jamaican breakfast in the morning. The restaurant is especially attractive and quite cosmopolitan. I had a peaceful comfortable and relaxing stay. It is a very impressive small and unique hotel at a great location, near to shopping areas and the Bob Marley museum. I loved the place and will be staying again next time I visit the island!
Cons: It seems they have some challenges due to the curfew hours so security had to call the manager to check me in which was really not much of an issue. I was taken care of.
Good 7.6
The staff in general are friendly and kind people. The food is right but too much 'spicy' for my taste. The internet connection falls down and after 3 days haven't solve the problem,. at the request the answer was 'working on it', the TV signal was also lost and nobody knows why?
Christar Villas Hotel - Kingston
Rated no. 14
7.0
Good 7.0
Based on 169 reviews
Details
Reviews

Cleanliness
6.2
Comfort
5.6
Facilities
6.3
Location
7.4
Overall
6.7
Overall 6.4 Good
Based on 7 reviews
Cleanliness
6.2
Comfort
5.6
Facilities
6.3
Location
7.4
Overall
6.7
Cleanliness
7.0
Comfort
7.0
Facilities
8.0
Location
9.0
Overall
7.0
Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
4.0
Cleanliness
6.5
Comfort
6.0
Facilities
6.6
Location
8.0
Overall
7.2

Mediocre 3.4
Pros: Staff was great
Cons: My room location was terrible on back side of building I just expected much more Communication was terrible the way to get through is definitely by email
Good 6.0
Cons: Lack of room kitchen utensils and toiletries
Good 7.1
Pros: - Location to Port Royal’s tourist attractions.
Cons: - Spoty Wifi - Would be nice if they had at least a picture or plaque informing guests a scene from James Bond, Dr. No was filmed there.
Excellent 8.8
Pros: Staff were amazing. Ozzie, Crystal, Tennesia, and Jessica were so accommodating and worked to ensure that all of my needs were met. Their attention to detail exceeded my expectations, and they made my stay so comfortable. Ozzie makes fabulous drinks and suggested the best food items! Thank you!
Excellent 8.2
Pros: Close to airport nice breakfast, parking
Cons: None
Grand Hotel Excelsior Port Royal - Kingston
Rated no. 15
6.4
Good 6.4
Based on 7 reviews
Details
Reviews

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