Overview

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Grand Borneo Hotel

TA-00-01, 1 Borneo Hypermall, JI Ums, Kota Kinabalu 88450, Malaysia
+60 8852 6888

£26+

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Rates

Overall guest ratings

7.4/10 Good
Based on 2,390 reviews
See all reviews

Review highlights

  • 7.5
  • 7.0
  • 6.2
  • 3.2

Good to know

  • Comfortable beds
  • Great shopping

Nearby

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    About

    With a stay at Grand Borneo Hotel in Kota Kinabalu (Menggatal), you'll be minutes from 1 Borneo Hypermall and close to University of Malaysia Sabah. This 4-star hotel is within close proximity of Borneo Marine Research Institute and Tun Mustapha Tower.

    Rooms

    Make yourself at home in one of the 300 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and complimentary bottled water.

    Amenities

    Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and shopping on site.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or grab a snack at a coffee shop/café.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
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    Map

    Map

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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 2,390 reviews
    • 7.5 "Good service."
    • 7.0 "Good location."
    • 6.2 "Breakfast is mediocre."
    • 5.7 "Average comfort."
    • 5.1 "Pool is mediocre."
    • 3.2 "Disappointing internet connection."

    Overall rating

    7.4 Good
    Based on 788 reviews
    • 7.2 "Good service."
    • 6.6 "Location is acceptable."
    • 5.8 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
    • 5.5 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
    • 4.6 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.6 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 2.9 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 932 reviews
    • 7.3 "Good location."
      9.7 "97% liked the proximity to shopping."
    • 7.2 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 5.7 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 5.0 "Rooms are ok."
      4.5 "55% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      1.4 "86% said the bathroom was dirty."
      1.7 "83% were disappointed with the minibar."
      1.0 "90% found problems with the furniture."
      1.9 "81% had problems with the shower."
    • 4.5 "Not very clean."
      4.5 "55% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      4.4 "56% thought it was rather dirty."
    • 3.3 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    Based on 310 reviews
    • 7.7 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 7.7 "Good location."
      9.5 "95% liked the proximity to shopping."
    • 6.2 "Breakfast is mediocre."
    • 6.0 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
    • 5.3 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
    • 4.7 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
    • 3.6 "Internet is poor."
    View all review categories

    Overall rating

    7.5 Good
    Based on 358 reviews
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.7 "High value."
    • 7.3 "Good location."
      9.4 "94% liked the proximity to shopping."
    • 6.4 "Breakfast is mediocre."
    • 5.5 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 5.3 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
    • 2.9 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories
    Good to know
    "Comfortable beds"
    "Great shopping"
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