Overview

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Grand Borneo Hotel

TA-00-01, 1 Borneo Hypermall, JI Ums, Kota Kinabalu 88450, Malaysia
+60 8852 6888

£21+

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Rates

Overall guest ratings

7.3/10 Good
Based on 2,344 reviews
See all reviews

Review highlights

  • 8.4
  • 7.7
  • 7.2
  • 3.5

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    With a stay at Grand Borneo Hotel in Kota Kinabalu (Menggatal), you'll be minutes from 1 Borneo Hypermall and close to University of Malaysia Sabah. This 4-star hotel is within close proximity of Borneo Marine Research Institute and Tun Mustapha Tower.

    Rooms

    Make yourself at home in one of the 325 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and complimentary bottled water.

    Rec, Spa, Premium Amenities

    Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and shopping on site.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or grab a snack at a coffee shop/café.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Spa
    • Child pool
    • Kitchen/Kitchenette
    • Smoking rooms available
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 2,344 reviews
    • 8.4 "Food is delicious."
    • 7.7 "Good service."
    • 7.2 "Good location."
    • 7.1 "Good breakfast."
    • 5.6 "Average comfort."
    • 3.5 "Internet is poor."

    Overall rating

    7.3 Good
    Based on 703 reviews
    • 7.5 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 7.3 "High value."
    • 6.9 "Breakfast is mediocre."
    • 6.4 "Location is acceptable."
      5.4 "54% thought the parking prices were average."
      5.9 "Only 59% were satisfied with the proximity to sightseeing."
    • 5.8 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
      5.8 "Only 58% said the rooms were modern."
    • 5.6 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 3.1 "Disappointing internet connection."
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    Overall rating

    7.4 Good
    Based on 1,007 reviews
    • 7.4 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.4 "Good location."
      9.6 "96% liked the proximity to shopping."
    • 7.1 "Good breakfast."
    • 5.6 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
    • 5.3 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
      6.1 "Only 61% said the rooms were modern."
    • 4.5 "Not very clean."
      4.5 "55% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      4.9 "51% thought it was rather dirty."
    • 3.1 "Disappointing internet connection."
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    Overall rating

    6.9 Good
    Based on 281 reviews
    • 8.1 "Location is great."
      9.4 "94% liked the proximity to shopping."
    • 8.0 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.6 "Only 66% said rooms were big enough."
      6.5 "Only 65% said the rooms were modern."
    • 6.4 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
    • 5.1 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 3.9 "Internet is poor."
    View all review categories

    Overall rating

    7.3 Good
    Based on 351 reviews
    • 8.5 "Food is delicious."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.9 "High value."
    • 7.5 "Good location."
      9.1 "91% liked the proximity to shopping."
    • 7.3 "Good breakfast."
    • 5.3 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      5.0 "For only 50%, the noise level was all right."
    • 5.3 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
    • 3.4 "Internet is poor."
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    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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