wonderful rooms, comfort of beds, kindness of staff, superb design and perfume in lobby, and definitely delicious food.
Fresh fruit backet available every day; the hote is new and everything is actuallt perfect! The room was quite small; in room wireless not available
i like the room and the lighting view at the back of the bed. and the buffet there was no mirror in the room which is very important especially for the ladies. the pillows is not comfortable at all. the room is so small for deluxe room. the hotel is far from shopping.
The staff were helpful. Free delivery from and to the airport. Quiet. The lobby was not up to the standard of a Le Meridien Hotel, it was so small. The room was small too, although I stayed in a deluxe room. The bed was not comfortable at all and especially the pillows. The shower had problems and it was so difficult to open the water and close it. No mirror in the room and no dinning table.
The willingness of the staff to help Breakfast is poor
Entrance/reception area was run down, in need of upgrading.
Everything was perfect just the area I hope it was close to Mall.
Nice room and facility, breakfast was good, there has been blackout , we stayed in the dark for about an hour without air conditioner 1.00 am No tv channels at all
The staff was very friendly with customer service their number one priority. The hotel and the room was very clean. I travelled with 2 ten year old girls and the staff really went out of the way to make them feel special.
I enjoyed the stay at this hotel because they were located in a quite area and i liked their services except staff as i mentioned up. There was no car rental offices and any guide brochures.
The comfort factor was good.Very clean. Not much to do in evenings. Not the best positioning for a hotel but I understand it may be perfect for travellers with business close by.Not being able to walk to anywhere of interest was also a negative.
The staff were friendly and the room was nice. The breakfast had a variety of food which was good the pool was closed and we had to go to the other hotel for the pool. And the tv was small and unclear.
fast services no
Nice Staff, very polite and educated! Rooms are very nice and have an extraordinary style. Low flexibility towards business travellers; very loud due to exhibition in one hall, loud maintenance works. Addtionally a lot of bad smell from the seaside, which was of course not under the influence of the hotel itself, but this should be drawn into consideration when booking a hotel...
I like the attitude of staff
Nice, clean room, fruits and water in the room.
A very Quiet place, thier Food was reallly Nice and the resturant view was wonderful I was able to see Kuwait towers as long as army seaside club Their gym Equipments were So old and it was small Gym room with old mini two small tv hanged on the wall above the eye sight level and pool side arrangements they have to renew it thank u
Nothing Much Price, decoration, furniture (they provided me a very shaky baby curb!) and bellmen.
I liked the breakfast with much to choose from. Room was clean. No problem at check in.
Room srvise is excellent, It is quite except for the sound I heard from top floor. I called reception and they solve the problem
It was calm and quite hotle Far away from shoping
The Location, cleanness, very friendly staff and the timming of check in/out.
superb value for money. great help in arranging transport around town. nice restaurant on top floor
location Cleanliness, food
Good price for a room in Kuwait. Cold air conditioning in the room which is furnished modestly. Clean. Staff was very friendly and ready to offer anything you needed. Restaurant is located on the 10th floor. The shopping mall (The Avenues) was just a short distance (cab ride) but well worth the trip.
Restaurant that breakfast was served. Carpets/Curtains/Bed sheets were not clean. No hair drier in the room, we had to borrow from reception. Any noise outside could be heard (because of thin glass or no good seal). Also electrical plugs was not a standard but hotel provided converter which can only fits in bathroom.
location smelly rugs, no fitness room, bad bedding
Room was very clean and tastefully decorated. Restaurant on premises offers passable but bland Indian food. Restaurant did not have a panoramic view as advertised. Hotel is conveniently located central to business district. Staff were helpful recommending nearby shopping. Hotel shuttle from the airport was somewhat pricey (6 dinar). The staff have their own taxi driver who charges an even pricier fare (7 dinar) to return to the airport. At check-in I was required to hand over my passport and visa and told they would be returned to me. They were not. When I got to the airport and realized they still had my passport, I called them and told them I needed them to send it to the airport right away so I could make my flight departing in 45 minutes. Instead, they waited until their taxi driver returned and then sent him back. I nearly missed the flight. Moreover, the taxi driver would not give me my passport until I paid his outrageous fare a second time. I will not return.
nothing the room is not as the photo on the web site. It is very small, not like the photo.
Almost nothing. Hotel staff was kind. It is very dirty and the pictures they have used in the web page are not reflecting the reality, cheat!!!. It needs fundamental renovation. It recommend you to take out this hotel from your list, since your reliability will be jeopardized. We were deeply disappointed, if we decided to stay long we would change the hotel.
After a long flight, I will say that I was happy to be able to check in at 3am instead of having to wait for the normal afternoon check-in time. The Hotel was in very bad shape. I was very surprised and unhappy of the way that the Hotel looked when I exited my taxi. Entering the Hotel did not make things better. The rooms were very small and outdated. I was very unhappy to the point that I just went and found second Hotel. So this room option was truly a mess. Not trying to be rude or difficult. I am not hard to please, but just skip this option.
there was absolutely nothing to like It was at the most a 3 star hotel, with the worst location, no staff to great you at arrival and with poor rooms. All in all not recomendable, its a genuine trap!
nothing at all. parking
Closeness to the airport Compared in other Ramada Hotels this hotel was below standard. This hotel needs to be modernised to bring it up to the same standard of the other Ramada Hotels I have stayed in.
Quality of food very good. Service very good.
Noting All Hotel Services, facilities and stuff are very poor. I recomand Booking to remove this hotle from the list.
The room and the bathroom were large. The hotel is in the middle of an area under (re-) construction. It doesn't even have a sidewalk, the stairs of the hotel end up in the sand (the sand being the place where the sidewalk should be, up to the street). Out of 8 days, 3 days my minibar was not refilled, I had to ask at the reception. The staff is polite but unprofessional. I will return to Kuwait withing less than a month but I won't choose the same hotel again.
Good loby and spacious room. No shower handle near comode
it's old, very old !
The Hotel ws not touched for the last ten years - so in case anything is broken never replaces or repaired. Why do you keep the Sign of Ramada for misleading people??? mainly everything but the Hotel is falling apart.
it is fine hotel but the entrance is disorder , and they are not allowed the gust visit the client, the staffs are very helpfull , and they are providing transport from / to the airport.the location is bad because it is far away from the downtown
scope of view Bathroom - Water
very nice hotel but not that good service poor service .. room dinning expensive
was good location
cmfort, location, service, Break fast *Don't try to book this hotel by any credit card from web, they will leave you to bay again (Tow time) even if you show them bank account for this approve from hotel. * less people in the reception area to for check in/out. * barking not available any time. * Only hot water in the bathroom * first hotel with bad pints from my experience.
The only thing i liked is the sea view from the room and balcony. Honestly many things. Hotel not upto the standard of Le Meridian, had to wait a long outside no one attended and had to inform the reception. Floor tiles are found very old, ugly and broken, room carpets are so old and smelling, A toal renovation is required as to keep up to the standard of Le Meridian.
location only it should be ranked as 3 stars
Gym equipment was broken. No pool.
Completely misleading location. The actual location is more than 3Kms away from the advertised place on a unqualified urban area. Other than a tiny gym all the advertised facilities are for women only.
The hotel is good , front staff is below average ... The hot water mixer at bath room need balance as some time the water is very , very hot and some time cold ...no balance.
- 3 stars only - GPS coordinates wrong - Excutive suite very small - Non profissional room service
Proximity to the beach and a friendly, helpful staff. Not enough hot water.
The Staff is nice The Hotel needs renovation
Friendly staff All leisure activities advertised are for females only
All was excellent NONE
welcoming and helpful staff
The services provided by the hotel was not meet our expectations..
location which near to the beach, quite and room decoration was very beautiful. Room services and the breakfast were poor.
extremely small rooms and bad cooking smell throughout the hotel and the neighborhood.
Close to the gulf. Rooms are very small. It is not good for families who have children.
Friendly reception staff , new and clean room , new furniture, bathroom very good but small, central location and value for money good for business travelers Wi-Fi not so good , bathroom and room little small . no spa or pool.
value for money, staff were friendly location, there are a lot of constructions and bad smell in the area surrounding the hotel. facilities, such as super market, etc. are not availalble in the hotel area, you would require to use a taxi for simple grocery shopping. Also, there is no fridge in the rooms; it would've been nicer if there was a small fridge. Breakfast served in the hotel is not very good and cold mainly with very limited choices, so if you're staying in this hotel, exclude breakfast.
excellent value for money, excellent location staff need more training, some of them taking care of their internal office work while custemer waiting for service or enquiry
Swimming pool was not pre heated and accommodated to be utilized. In addition is too old design and not fit for all ages. AC in room is not adjustable. During sleeping, you better to put it off otherwise you will get sick when it’s on.
Front desk team awesome Everything was good
I stayed there on business, friendly and good service. I did not use any of the facilities, too busy !
resturant & breakfast were ok.. old hotel, smelly rooms, old furniture & TV, annoying american army guests. i will give it it 3 stars maximum.
The only good aspect was that it's close to the avenues mall and there was a subway and email cafe just across the street from the hotel in case you wanted to have something other than hotel food. The staff were nor familiar with the city or tourist attractions. Conceirage was rarely available. The hotel had very poor ventilation. Rooms smell like fish! Their extra beds are very poor (springs are loose your almost sleeping on the floor and the blanket is old and is meant for home use not in a 5 stars hotel!).Overall, it is an old hotel that requires alot of changed if they want ppl to keep coming.
really best hotel chain in the region, boutique personal feel na
food left - after shave not available
Excellent. Friendly, courteous staff and comfortable accommodations.
Excellant hotel, very convenient fro me, since my businbess was in Shwekh. No
service was excellant rooms were a good size and well equiped very clean. location lacked shops etc.
i enjoyed the stay ,were the atmosphere was calm and relaxing. beautiful rooms with a modern and simple decoration. excellent location to shops and restaurants i hated that there was no awnings for cars and our sea view wasn't sight pleased it wasn't directly on to the sea because of the constructions
luxury hotel , good food , clean and quiet beach still not open , there is a house behaind the hotel cutting half of the beach side.
huge suit, clean and nice staff. its only four floors.
-Very clean rooms -Free Internet -Excellent Service - Fantastic Location - Reasonable Price - Great for business travelers If you're looking for luxury, this isn't the place for you. If you're looking for a clean room, good price, and excellent location, then I definitely recommend the IBIS Salmiya.
breckfast was good and the hotel have the best place ever seen ( near to the malls and cofeshops very small room
Location is cozy,near to resturants,shopping malls and the see. No bellboys to help in baggage handling. No Fridge at the room. No tea kettle. no iron, very poor bathroom amenities .uncomfortable mattresses and pillows.in this area of the world the idea of Self sevice hotel is not much common.
It is easy to find it, but crowded area with limited car parcking. walking to distance to some shoping malls. and nice restuarants in the area. Nice TV with good chanels. Room and bathroom are quite small
Location, near to Marina and alot of resturants. One of the staff was trying to show us the room before check in, and he used the master key to open to door without check the vacancy of the room!! one family was inside and he just said sorry I'm housekeeping!!!!!!!!!!!!!!!!!!
Ibis has an excellent service and a very polite staff,plus the food is also good for the hotel,especially breakfast
not far from the bech
excellent food lack of laundry room
location is excellent No free car parking for residence !!!
The shower room ran out of shampoo completely, so I called the front desk for refill. But when I was taking a shower the next day, I realized they still hadn't refilled it and I had to dry myself up and wait for the shampoo!
Ibis Salmiya is very conveniently located. Accessibility to any part of the city is very good. Dining & shopping is literally at the doorstep. Service is very prompt. The overall value proposition is very good. Highly recommended. The rooms are small. I am not sure if even a baby crib can be added if required. We were 2 adults & 2 children, and had to take 2 connecting rooms.
The staff were very friendly and attentive, the rooms large and comfortable - great pillows!
The hotel is very old and it shows in the room. A better job needs to be done. the hot water was a problem, The internet in the room was a problem
the reception area the elevator is in bad condition. The room was realy not clean.
The staff, all of them were there to help and were very friendly The rooms should be updates, and the washrooms should be updated esepcially the showers
Hotel staff at the reception are nice and kind, also staff work at breakfast are very nice too. I like the coffee shop at the same floor of the breakfast place especially in the evening home made food is excellent. They did not clean the desk side of the floor where I always use for checking the e-mail and so on. I mean they did not use the vaccum cleaner while my stay at this hotel 9 days. The room clean service was not so good because they forget something at the bathroom so I have to call the room service to request what is missing and so on.
Business trip Everything was very good
What would you think about the hotel? This is very much interested question especially for me who is traveling so many city. Is it 1000 US Dollar per night is excellent? or luxury facilities? To me Hotel Staff is most important. Treat me like a King? No, no, treat me like where I feel like belong especilly doing tough business all the times. In this way I like pople work this Hotel is very much compare with other hotel in Kuwait. In fact during my stay in Kuwait, I changed many hotels due to my appointment as well as my business partner's arrangement. I made sure that this Hotel staff is very very comfortable especially the manager who was very much prompt to change and fixed right away according to my claims and sales and marketing lady who also assisted me very much. And I should not forget to mentioned that all the people at the breakfast lounge every morning cheer me up and get energy they are very nice!
Friendly staff, clean room. Hotel rate during Ramadan included 1 meal, either Iftar or Suhour. At the hotel they said it was only the Suhour included, which they said was open at 2 am, so it was very inconvenient. I had to pay for meals during the whole stay.
excellent internet facilities; clean, well equipped bathroom; enjoyed the complimentary water and fruit in the room. Staff are very efficient, friendly and helpful. Not really a complaint as such, but a preference! The bed, although big and beautifully presented with clean crisp linen sheets, was very very hard and not really comfortable.
The rooms were good and the staff of the hotel were very courteous.
Room was clean, facilities are excellent and the privacy section for females for swimming pool.
Nice rooms with best furniture and marble design.very friendly staff at the pool and very Cooperative and honest. many Breakfast variety to choose from. I have had experiences where i felt the staff make you feel that they don't trust you. Example. the question " have you taken anything from the minibar" the insist to ck before final payment. another example. at the time of Ck out, the Bell boy, before sending my bags to my cars, he checks with reception if i paid. the lady at the reception, insist to receive my keycard before leaving the hotel. many more example. i am a frequent flyer and i stay at 5 stars hotels about 60-70 days a year. never seen like this attitude
the swimming pool
The bed size was good and clean. Location is far from city,
I liked the spa, the swimming pool & the services.
Great service nothing to much to ask for The rooms were very tired looking and not very welcoming
the best things is the Breakfast in general it is good however the furniture is very old,
it was so quiet
Location Furniture and toilet size very small for suite for 4 people
The quiteness of hotel surroundings. The hotel staff aren't friendly they all give you that weired look!
the facilities were excellent, we had a tour inside the hotel and saw everything, actually we're thinking of planning another stay again :) there was no wireless network.. the room had 2 cables for the net..also, the receptionist.. I don't know but we (both my husband and I) didn't feel good about this guy..
Buffet BBQ nights at the poolside
Pool area was nicely laid out and very quiet. Suite very spacious, though very poor quality of bathroom. Beach area very poor. Hotel looking very tired though it is relatively new! See above
childern facility Sewage smells. No privacy for the gulf nations
lovely and friendly staff
everything was just perfect, food, rooms, good value for the price
Only Location & its family hotel.
Only the front desk staff and their smiles. Managers were very rude. The hotel offered only buffet and no alacarte. After checking in, they revealed that i must pay 15% service charge which was not mentioned in the booking.com site. I was very pissed and cut my stay by a day.
location we find some stuff for the previous guest in the cabinet, the AC is very bad to control, the furnature is not fit for the rooms
The resturent on the beach
nice location the carpets in the room need to be changed, waitress for resturants should be more helpful for customers
the hosbtalitiy of the hotel its very poor i have a problem with them i took coffe from outside then they told me u sholdnt take at the looby u shold go to ur room this is 1st time i saw that at hte 5 stars hotel so i need to dilver that massege to them as soon as poissble thanks and best regards
The room is big & comfortable. The free internet connection. No Wireless internet. However, internet cables are availible at the rooms for free.
the room and the organization of the hotel The staff was rude and uncooperative. The bed was very uncomfortable.
The must important is the location check out processing take longer
the location the payment they block my visa card for 2 room and i need only one
Good breakfast and location Very expensive
maybe if they consider changing the rates food needs improvment
The hotel was very good nice and beauty The air condition wasn't good and the Rooms were not quiet
Service is superb, excellent support and welcome service. Food is also very good
staff were excellent and pick up service worked well and food was very good and good value for 4 star hotel Junior Suite side room was a little small
The staff were friendly and helpful The room in the Juniour suit was clustrophobic and wasn't worth what we paid for at all, will never stay there, it's simply unrealistically expensive
staff was very cooperative & nice, the sea side view from costa suites was also amazing, the rooms looking new since the hotel just opened last year, the design of rooms is in modern style, jacuzzi in costa suites, sauna, worthful buffet breakfast,,,,,,, it is actually a five stars hotel on the see front of kuwait!! the location wasn't correct which was provided by booking.com the GPS numbers incorrect clearly!!! I spent 1.5 Hour to finde it !!! although it's not hidden if the correct numbers given even in google maps it was wrong!!! the only significant negetive point is that they are not following the cleaners well coz I found used packed ear cotton buds in the bathroom!!! one more thing that the hotel is not providing early check-in were it is actually provided at even cheaper hotels. The price!!!
complementary service of transfer from and to the airport. desk stuff very friendly and helpful.
room cleanliness although the hotel location is excellent, the front desk staff is untrained well to treat with customer ,for example, my reservation paper at the hotel was missing. The hotel did not provide well drinks and fruit basket and with regards to room services response is very weak.
*Great service from staff. *Good restaurants *Confortable rooms * Very relax and no noise.