Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel Bernardino
Top City Hotel

Via Di Tiglio 109, 55100 Lucca, Tuscany, Italy
+39 058 395 3356

£49+

Overall guest ratings

8.3/10 Excellent
Based on 319 reviews

Review highlights

  • 9.5
  • 8.8
  • 8.7
  • 5.0

Good to know

  • Clean rooms
  • Near city centre
  • Friendly service

Nearby

    show all

    About

    Putting you within a 10-minute drive of Piazza dell'Anfiteatro and Basilica of San Frediano, Hotel Bernardino offers an airport shuttle (available 24 hours) for EUR 60 per vehicle. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other features include a kid's club, a kid's club, and a terrace.

    Less show all
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Child-friendly
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Coffee shop
    • 24 Hour Front Desk
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 319 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      9.3 "Housekeeping was great, according to 93%."
    • 8.8 "Generally very clean."
      8.4 "84% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      7.3 "Great parking, according to 73%."
    • 6.0 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.1 "Only 61% thought the air conditioning was adequate."
      5.0 "For 50%, maintenance was acceptable."
    • 5.0 "Food is average."
    • 4.4 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 4.3 "Not very comfortable."
      4.0 "60% thought it was too noisy."
      4.8 "52% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
      3.3 "67% criticized the small bathroom."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 229 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      7.2 "Great parking, according to 72%."
    • 8.3 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 6.2 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 5.0 "Food is average."
    • 4.6 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.5 "Not very comfortable."
      4.7 "53% said rooms were small."
      4.4 "56% thought it was too noisy."
      2.8 "72% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 41 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 5.3 "Rooms are ok."

    Overall rating

    8.5 Excellent
    Based on 47 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 5.9 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 4.4 "Not very comfortable."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

    Photos
    Map

    Map