Overview

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The Chiltern Hotel

Waller Avenue, Luton, LU4 9RU, United Kingdom
+44 158 257 5911

£33+

Overall guest ratings

6.0/10 OK
Based on 774 reviews

Review highlights

  • 8.2
  • 6.4
  • 4.7
  • 4.4

Nearby

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    About

    Located near a train station, The Chiltern Hotel is a great choice for a stay in Luton. Guests can visit the fitness center for a workout or grab a bite to eat at Chiltern Restaurant, which serves breakfast and dinner. A bar/lounge and a snack bar/deli are other highlights, and rooms offer 24-hour room service and LCD TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.0 OK
    Based on 774 reviews
    • 8.2 "Location is great."
      9.1 "Good access to the airport, said 91%."
      9.0 "Great parking, according to 90%."
      10.0 "100% thought parking was inexpensive."
    • 6.4 "Service is ok."
      5.5 "55% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
      5.0 "Bar service was average, according to 50%."
    • 6.3 "Breakfast is mediocre."
    • 4.7 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 4.4 "Bar is not good."
    • 3.7 "Disappointing food."
      3.9 "61% were unsatisified with the snacks."
      3.3 "For 67%, the dining experience was not enjoyable."
    • 3.6 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      2.4 "76% thought it was rather dirty."
    • 3.5 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      0.8 "92% didn't like the unstylish hotel."
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    Overall rating

    5.4 OK
    Based on 239 reviews
    • 8.2 "Location is great."
      9.0 "Great parking, according to 90%."
      9.2 "Good access to the airport, said 92%."
    • 6.7 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 5.9 "Breakfast is mediocre."
    • 4.8 "Bar is not good."
    • 3.2 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
      2.5 "75% thought it was rather dirty."
    • 3.2 "Food is inedible."
    • 3.1 "Horrible vibe."
      2.8 "72% criticized the unstylish hotel."
    • 3.0 "Awful rooms."
      3.0 "70% didn't like the uncomfortable beds."
      3.4 "66% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      4.9 "51% said rooms were small."
      1.2 "88% found problems with the furniture."
      2.3 "77% said the bathroom was dirty."
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    Overall rating

    5.7 OK
    Based on 54 reviews
    • 7.9 "Good location."
    • 6.1 "Service is ok."
    • 3.9 "Vibe wasn't good."
    • 3.7 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 3.3 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      3.9 "61% said rooms were dirty."
    • 2.5 "Quite uncomfortable."

    Overall rating

    5.5 OK
    Based on 116 reviews
    • 8.5 "Location is great."
    • 6.7 "Service is ok."
    • 6.5 "Breakfast is mediocre."
    • 4.2 "Disappointing food."
    • 3.5 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.1 "Awful rooms."
      0.7 "93% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      3.1 "69% didn't like the uncomfortable beds."
    • 3.0 "Horrible vibe."
      2.7 "73% criticized the unstylish hotel."
    • 2.8 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
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    Overall rating

    5.7 OK
    Based on 363 reviews
    • 7.9 "Good location."
      8.9 "Great parking, according to 89%."
      8.5 "Good access to the airport, said 85%."
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
    • 4.4 "Bar is not good."
    • 4.4 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.7 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
    • 3.6 "Disappointing food."
    • 3.4 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      2.9 "71% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      3.0 "70% had problems with the shower."
      2.4 "76% said the bathroom was dirty."
      1.1 "89% found problems with the furniture."
      2.9 "For 71%, the rooms looked old."
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