Overview

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The Chiltern Hotel

Waller Avenue, Luton, LU4 9RU, United Kingdom
+44 158 257 5911

£33+

Overall guest ratings

5.7/10 OK
Based on 720 reviews

Review highlights

  • 7.9
  • 6.3
  • 4.9
  • 3.4

Nearby

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    About

    Located near a train station, The Chiltern Hotel is a great choice for a stay in Luton. Guests can visit the fitness center for a workout or grab a bite to eat at Chiltern Restaurant, which serves breakfast and dinner. A bar/lounge and a snack bar/deli are other highlights, and rooms offer 24-hour room service and LCD TVs.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    5.7 OK
    Based on 720 reviews
    • 7.9 "Good location."
      8.5 "Great parking, according to 85%."
      8.5 "Good access to the airport, said 85%."
      10.0 "100% thought parking was inexpensive."
    • 6.3 "Average value."
    • 6.0 "Service is ok."
      6.5 "Bar service was average, according to 65%."
      5.7 "57% found the room service acceptable."
    • 5.7 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Bar is not good."
    • 3.4 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      1.5 "85% didn't like the unstylish hotel."
    • 3.1 "Awful rooms."
      2.9 "71% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      1.5 "85% said the bathroom was dirty."
      1.0 "90% found problems with the furniture."
      1.9 "81% had problems with the shower."
      3.0 "For 70%, the rooms looked old."
      1.1 "Air conditioning was criticized by 89%."
      1.6 "84% thought the tv was sub-standard."
    • 3.0 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
      0.4 "96% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
    • 3.0 "Food is inedible."
      2.8 "72% were unsatisified with the snacks."
      3.3 "For 67%, the dining experience was not enjoyable."
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    Overall rating

    5.4 OK
    Based on 223 reviews
    • 8.0 "Location is great."
      8.4 "Great parking, according to 84%."
      8.7 "Good access to the airport, said 87%."
    • 6.5 "Average value."
    • 6.2 "Service is ok."
    • 5.1 "Breakfast is mediocre."
    • 5.1 "Bar is ok."
    • 3.1 "Horrible vibe."
      2.9 "71% criticized the unstylish hotel."
    • 2.9 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."
    • 2.8 "Awful rooms."
      3.0 "70% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.2 "88% said the bathroom was dirty."
      1.1 "89% found problems with the furniture."
    • 2.7 "Food is inedible."
    • 2.4 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      1.5 "85% thought it was rather dirty."
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    Overall rating

    5.7 OK
    Based on 50 reviews
    • 7.7 "Good location."
    • 5.6 "Service is ok."
      7.0 "70% found the staff to be very friendly."
    • 3.8 "Vibe wasn't good."
    • 3.1 "Awful rooms."
      0.4 "96% thought they were poorly maintained."
      3.2 "68% said rooms were dirty."
      2.9 "71% complained about the bathroom."
    • 3.0 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
    • 2.7 "Quite uncomfortable."

    Overall rating

    5.5 OK
    Based on 79 reviews
    • 8.3 "Location is great."
    • 6.2 "Service is ok."
    • 5.7 "Breakfast is mediocre."
    • 3.5 "Disappointing food."
    • 3.0 "Awful rooms."
      2.9 "71% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      3.1 "69% didn't like the uncomfortable beds."
    • 2.9 "Horrible vibe."
      2.7 "73% criticized the unstylish hotel."
    • 2.8 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
    • 2.5 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
    View all review categories

    Overall rating

    5.7 OK
    Based on 367 reviews
    • 7.8 "Good location."
      8.5 "Great parking, according to 85%."
      7.9 "Good access to the airport, said 79%."
    • 6.1 "Average value."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Internet is average."
    • 5.2 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 4.8 "Bar is not good."
    • 3.6 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
    • 3.6 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      3.4 "66% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      1.8 "82% had problems with the shower."
      1.3 "87% said the bathroom was dirty."
      3.5 "For 65%, the rooms looked old."
      0.9 "91% found problems with the furniture."
    • 3.2 "Food is inedible."
    • 3.0 "Quite uncomfortable."
      3.4 "66% didn't like the uncomfortable beds."
      0.3 "97% thought it was too noisy."
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