Overview

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Hotel La Residence

18 Rue Victor Hugo, 69002 Lyon, Rhône-Alpes, France
+33 4 78 42 63 28

£84+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.0/10 Good
Based on 1,798 reviews

Review highlights

  • 9.3
  • 9.3
  • 8.3
  • 4.7

Good to know

  • Great reception
  • Friendly service

Nearby

    show all

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Concierge service
    • Gift shop
    • Skiing (downhill)
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Ski storage
    • Storage available
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,798 reviews
    • 9.3 "World class service."
    • 9.3 "Terrific location."
    • 8.3 "Good value."
    • 7.1 "Good breakfast."
    • 6.0 "Average comfort."
    • 4.7 "Internet is poor."
    • 3.4 "Vibe wasn't good."
    View all review categories

    Overall rating

    8.0 Good
    Based on 773 reviews
    • 9.5 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.4 "94% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 8.2 "Good value."
      8.2 "82% were happy with the price of the breakfast."
    • 7.0 "Good breakfast."
      8.2 "82% were happy with the price of the breakfast."
    • 4.8 "Not very comfortable."
      2.2 "Air conditioning was criticized by 78%."
    • 4.8 "Disappointing food."
      4.8 "52% did not enjoy the desserts."
      1.6 "84% found the side dishes unedible."
    • 4.3 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.2 "Air conditioning was criticized by 78%."
      2.5 "75% thought they were poorly maintained."
      2.5 "For 75%, the rooms looked old."
      2.6 "74% said the bathroom was dirty."
      1.8 "82% found problems with the furniture."
      0.5 "95% had problems with the shower."
    • 4.2 "Internet is poor."
    • 3.5 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      3.5 "65% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 701 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.6 "Housekeeping was great, according to 86%."
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
    • 8.2 "Good value."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Average comfort."
      6.5 "Beds were acceptable for 65%."
      5.9 "For only 59%, the noise level was all right."
      6.0 "60% thought the bathroom was big enough."
    • 5.7 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.3 "Only 63% said rooms were clean enough."
      6.0 "60% thought the bathroom was big enough."
    • 5.0 "Internet is average."
      4.4 "56% said the wifi quality was bad."
    • 4.8 "Disappointing food."
    • 2.9 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.3 Good
    Based on 17 reviews
    • 9.4 "Terrific location."
    • 6.1 "Average comfort."
    • 5.5 "Rooms are ok."

    Overall rating

    8.0 Good
    Based on 305 reviews
    • 9.3 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.2 "Good value."
    • 7.2 "Good breakfast."
    • 5.9 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
      5.8 "For only 58%, the noise level was all right."
      6.1 "Beds were acceptable for 61%."
      5.5 "55% thought the bathroom was big enough."
    • 5.4 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.1 "Beds were acceptable for 61%."
      5.5 "55% thought the bathroom was big enough."
    • 4.5 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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