Central - close to centre of town in delightful park area . nice walk into town also close to markets and fanacolor No complaintas except left without bathtowel on one night
Position and size the room and bathroom. Furnitur and TV.
Everyhthing worked very well. The rooms were very comfortable, the staff attentive and helpful, and it was excellent value for money One small criticism. On our last evening we had booked a table for six for dinner at 8-30. We were made to hurry our meal because the restaurant was quiet and the chef wished to go home.
Extra large rooms for Italy!! Had two of everything They turned off the ac between 5 and 11 pm!!! Got back from dinner at 10pm and died in the heat. As usual--no ice--got some in a plastic bag.No tissues.
Friendliness of staff. It was the best value hotel that had a pool that you had on your website.. Good restaurant and excellent evening meals. breakfast was adequate, and served beside the pool. parking on site was free. Bathrooms were a bit dated, but clean.
Breakfast is poor, room are smell, minibar empty, TV - old 15 years. It is 2 star hotel, not 4 star. Avoid.
Location superb. Decor very elaborate ! Reception staff excellent - friendly and helpful. It was clean and our room was lovely Breakfast could be better. Mini Bar was empty,
Proximity to Finucolare Proximity to park Good pool area, although pool is small Good air conditioning Food was mediocre - not much choice Bathroom basin cracked; bathroom in need of upgrading Bar was poor - and closes at 11 pm sharp No light snacks available at lunchtime Seems to be geared towards transient tour clients - one or two nights stay Uphill from town centre - difficult in hot weather
Yes, I really liked it to stay in the hotel for 11 nights. Some noisy for the first days, but after ac was switched on all was ok.
Competent and helpfull staff, good location close to the park and town center but relatively quiet, always most of sunbeds by the swimming pool vacant rooms reqiuire refurbishing, continental breakfasts
I stayed 6 nights with service free drink in refregerator. There is no air conditioner and I will not stay in summer time.
Friendly staff, big room, excellent value for money, location near the centre. The english spoken by the staff
Wireless internet was not working.
they put a group of 27 tourists in the same floor as my room and you can imagine what happened when they wake up and when they go to sleep. too much noise and talking loudly. the groups should be in different floors than individuals.
great location, good design, room warm! -- temp could be adjusted, helpful staff, good beds, overall very pleasant
The room was extremely clean and large. There was almost no choice for the breakfast.
Location good Hotel shabby, pool area scruffy (grass not cut, loungers old). Very few guests, no entertainment, bar dead! Breakfast basic - required to pay extra for hot food (not good when the cost of b&b was high anyway)
Staff, food, atmosphere were all magical!
Superb service. Excellent food. Lovely "belle epoque" decor throughout. Great location for travelling by train around Tuscany. No
The staff were fantastic No
All hotel stuff was very kind for me. Dinner was very nice, delicious and not so expensive.
General helpfulness of all the staff. Good choice and variety of meals. Security of parking our hire car within locked gates. As with other reviews we have read - agree that the breakfast buffet could have been a little more varied e.g. more variety of fresh fruit.
Everything, but in particular the management and staff - they were/are the most helpful, welcoming ,"simpatico" people you could imagine. Nothing
Excellent service, nothing too much trouble. Comfortable rooms, spotlessly clean. Good Tuscan cooking (4 courses with choices) At lunchtime a light menu served poolside was also available.Taxi transfers from/to airport arranged by hotel ran very smoothly. Nothing. We enjoyed the 10 min walk through the park to reach the town
This was one of the best hotels I have stayed in. The staff were very friendly and helpful.Room was very nice and spotless. Excellent bed. The pool and terrace area was pleasant and relaxing.In the hot weather the pool was fab. A special mention once again to Dante and staff. I would definately return. Lunch and dinner were very very good. Overall excellent value for money.
First class service from all the staff. Room was a bit dated
An absolute excellent experience, I cannot rate this hotel too highly, and will always book this hotel when staying in Tuscany. The food, the accommodation, the staff, the location and cleanliness were all of the highest possible standard
Very welcoming, family run hotel offering a very attentive and excellent service. Nothing is too much bother.
Wonderful staff. Very friendly and helpful. The swimming pool is nice as well. The location is 1km away from the center but you can walk easily
Everything was perfect: comfortable room, nice restaurant.Very friendly staff made a real family atmosphere. The location is also very convenient to reach the centre of the town, the railway station and funicular. Just one: a device for boiling eggs was too slow.
The hotel is owned by a family and they were extremely friendly and helpful. The rest of the staff were all really pleasant, too. The decor of the dining room is too old fashioned and the breakfast was very basic. I did not eat any meals there except for breakfast, so I cannot comment on their lunch or dinner.
The staff were great and the Hotel was 100%. The location is lovely.
The staff were very pleasant and helpful. The food was good. The rooms, although clean, were very scruffy and certainly not worthy of a 4 star grade.
The food;the position
Excellent service, facilities, well located in its environment, helpful staff, very clean, pleasant stay, calm, relaxing atmosphere.
Location Faded and a bit tired, needs some renovation
The service is exceptional, the staff wonderfully pleasant.
Very good location thin walls, you can hear the neighbours
Although looking tired from the outside, the hotel was more than acceptable internally. A very pleasant stay and ideally situated.
some of the rooms didn't have shawer, they have bath without curtain
staff courtesy and room comfort noisy
friendly and helpfull staff, good breakfast small room size for triple room
The staff went out of their way to provide friendly, good service. A family owned and run hotel that I would be delighted to revisit.
Great hospitality at this hotel. Marco and his staff made me feel very welcome and nothing seemed too much trouble, he even made room bookings for my next destiniation. My room was large, modern and clean. Definate value for money. Free Wifi in room was also a plus.
perfect hotel for reasonable price. very good breakfast menu. it has been changed every day.
Beautiful, clean room, parking very close, very welcoming atmosphere, good breakfast, easy to reach Toscany's sights ... just great!
The staff was verying welcoming and couldn't do enough for us to make the most of our visit to Tuscany. The hotel is spotless and very modern with flat screen televisions in the rooms. You had a great choice for breakfast and it changed daily. Marco provided great restaurant and touring recommendations that were top notch. I would highly recommend this hotel.
free parking near hotel, close to city center, pub, restaurant, shops, great breakfast, "sjajne krafnice"!
Hospitable, helpful people at the reception. Good location. Not bad (as for Italy) breakfest. Very small room, with elementary equipment. Looks poor - just a place to sleep, not to stay long.
Clean and tidy - both room and the hotel itself, excellent and very helpfull staff, free parking which is behind closed gate opened only by a key given by the hotel staff, great breakfast, good location in Tuscany - easy to get from and to the autostrade and is in the middle between Firenze and Pisa, the price is very low comparing to hotels in Tuscany. Room is very clean and tidy but isn't organized correctly - the bed was too close to the desk and it very hard to move the luggage into the room. In spite of that - this is an excellent hotel.
rather noisy early in the morning as other guests and staff passed by our room and not keeping their voices down/ sound was not sufficiently absorbed by carpets or walls.
Luxiry spacious room and bathroom, friendly professional staff.
Very good location. Excellent staff. Has private parking which is very convenient. Extremely clean hotel. Comfortable room. Abundant breakfast.
Terrible experience. My single room was a dark dingy hole in the wall and nothing in it worked. Atfirst I was told they overbooked agreeing thAt the room was infer, and then they put off changing my room. I checked out after one night but had to pay a penalty for another night.
beautiful spa city,many parks,relaxing,central location easy private parking,large superior room,no noises from the road needs a serious renovation especially the bathrooms and closets
1/ Perfect localisation - one of the main streets in Montecatini, but not noisy, short distance to main cities of Toscany, 2/ very helpfull staff, 3/ quite good breakfest, although only cold dishes, 4/ nice room and very comfortable bed. The hotel as well as the whole town is focused on eldery people (typical termal city), so there are only few pubs, restaurants and no clubs. Additionaly, driving by car in Montecatini is quite difficult due to the fact that majority of streets are one-way.
Very clean, linen and towels changed daily, location good, free parking Hotel good but one way system in Montecatini makes it hard initially to get to hotel
1) location in a lovely SPA town, between Pisa, Lucca and Florence 2)reasonable set menu for dinner (only one choice) nothing to do with the hotel - but the access through the narrow streets of Montecatini can at times be difficult.
great food no internet
The Grand Hotel Tettucio is a very good hotel. The location is ideal, on Montecatini's main promanade opposite the Terme Excelsior (where you can get health treatments, such as massages) and moments from relaxing park land. Rooms were a little small and primitive, given the four star rating, but the shared areas were pleasant. The breakfast area was particularly impressive, a ground-floor balcony surrounded by flowering trees, and the choice of food was excellent, (including many homemade pasties and tarts). Don't expect a particularly chatty reception from the concierge (their English is only adequate), but given the hotel is only 1 minute from the Tourist Information Centre, this is hardly relevant.
the city Montecatiny Terme is very nice and green. very small room, very poor breakfast.
Breakfast was great, lots of choice. Pool area was nice but not enough sun loungers! Internet connection was very slow and poor value for money.
The courtious staff, good food , clean rooms , general ambience of the hotel was good.The resturant staff , bar staff and reception office staff were friendly and helpfull with all our queries.The location to station selection of food for breakfast could be wider , fruits , more cereal selection.
The hotel has a lovely outside swimming pool which you will enjoy. The price is very good for young couple to spend holidays. It is very near the conference centre of Montecatini. Really like its Breakfast, large quantitiy and delicious. However, I hope the hotel could provide kettles to every room.
Hotel is nice. We would like to visit this place one more time.
Amazing Room. The best we had in Europe! The Hotel is beautiful. Staff us friendly. Food was excellent with a great view You had to pay extra and book for the spa. I thought it might be part of the Hotel.
The staff consistently went out of their way to be helpful. There was nothing I did not like about the hotel.
Facilities/services, location, hotel staff
Nice hotel, good location,breakfast was adequate,room nice with the added luxury of a balcony although without much of a view, staff were helpful at all times.
Please write at least 15 words
Very nice vibe in the hotel, really polite and friendly staff. Breakfast was good and nice and peaceful. Great location. Very clean and modern hotel, had everything you needed. Our room on the fourth floor was under the main dining area, when staff came into work at 6am to prepare for 7am breakfast, you good hear them, the rooms are not very sound proof, I was awoken a fews times because of the noise penetrating through the ceiling. Also, not all reception staff offered the same information. For example, one day we asked the receptionist if they had a pool, she said no. The next day we asked another receptionist where the nearest pool was and he sent us to a sister hotel, therefore, if we wouldnt have asked him, we would have never known you could use other hotels. Lastly, I felt the room didnt have enough details about the facilities available, ie. The welcome pack in the room was not updated, it should clearly state correct breakfast times etc..usage of sister hotel facilities etc.. I was not too impressed with the Spa, the treatments were nice and the staff lovely, I just felt the spa was very small and the decor was too dark. I felt the actualy spa rooms to be too dark and suffocating, I didnt relax in them. I feel the rooms to be redecorated to create a more relaxing, less suffocating feel.
the staff was wonderful to us. They were extremely attentive and helped us out when we needed it. they were great, and made us feel welcome. i think that a person could stay on line at no charge for longer than 10 minutes.
I stayed at the Hotel Columbia for a week in June and it was very very nice. First of all, their restaurant on the top floor is excellent. Wonderful food, top class service, and setting and a great view of the mountains from the very large windows completely covering one side (and more) of the room. Secondly, the employees at the reception desk were kind and helpful while being professional and efficient. The rooms were also cleaned very nicely. And the hotel is in a central and convenient location. It is also very close to the Congress center where I had business. They also freely gave me wireless internet passes. And I didn't have time to use myself but they also seemed to have excellent facilities for spa, massage, and beauty treatments. I was very satisfied so this is not really a negative point, but the room I happened to have was not so large, but considering the great price I got, I think I received a great bargain. There seem to be many room types for different needs.
Wonderful hotel and delightful room. Staff very courteous and helpful.Great location for city.
the hotel is situated in the heart of the town and the car parking next to the hotel only held six cars so it was a first come first served basis. we were always back late so we never parked there.the very long street opposite has ample parking as long as you move the car before 8 am and you have to pay 1euro per hour up until 8pm remember to only park in the blue areas as the white lined parking is for residents only the hotel itself was a big surprise to us. it is very modern and the rooms have recently been done up. a shower cubicle replaces the old bath and the sink and bathroom suite are very contemporary. we had a single and a double room which both had ample room and comfort there is also an l.c.d television with about five english speeking channels we did not use the spa facility but were surprised at the low price of the services the only downside was the breakfast which didnt had loads to choose from but being scottish i am used to the cooked breakfast and the top floor restuarant overlooking the town makes up for it
The location of the hotel was excellent, as were the facilities. The staff were extremely obliging and friendly, nothing was too much trouble for them, including the taxi from the airport. They made our holiday an excellent experience for us.
Beautiful hotel, staff friendly and helpful. Excellent pool, perfect location, and excellent value. Rooms are small, and no english speaking TV channels.
The food was exceptional. Staff friendly and courteous. Swimming pool in a wonderful location within the garden.Quiet part of Montecatini, yet only a ten minute walk into the town centre. Will certainly return. Bathroom adequate, but could benefit from an upgrade.
the hoötel is in a great location for the main park, the fininculare to Alta, the spa, the golf course....i mean next door or across the street....just wonderful gentleman concierges...good dinning...also the hotel is part of other hotels in the city so you can take advantage of other hotels' ammemities,ie the dinng in one or the pool in another ...you should like this hotel for a relaxing ,quiet break from big cities... no complaints
The location was excellent set in the park area but a 5 min walk into town. For the price the rooms were good we had a budget room with balcony which was better than expected. The breakfast was very good (served in or outside) as was the pool and public rooms. Nearby a funicular takes you to a delightful village where we had dinner on both nights. We loved Montecatini and would return, very relaxing after trekking round Tuscany. Some guest left towels on pool loungers (mainly our American friends), this frustrated a few guests as some of the best spots were monopolised with towels!!!
This was our return visit to the Astoria, and was even better than last year. They have integrated a wonderful outdoor jucuzzi in to the swimmng pool area. We were impressed by the warm welcome back, but most importantly that they had taken note about my only negative comment about the bathroom, and gave us a fully modernised en suite. Give the staff respect and they will treat you accordingly.
location, lobby & public areas, porch, lounge, dining room. They seem to cater to large bus tour groups who come into he hotel and leave 40-50 people at a time. This yielded no hot water in the mornings or before dinner. The walls are thin. When 40 people are leaving first thing in the morning to catch there bus it is noisy.
Location, Rooms very very dated, pool was green, hardest bed ever, towels were like dish towels, no hot water the first day (they did fix this). Breakfast was very packaged.
The friendly staff and the pleasant atmosphere. It is an old hotel, but is in a pleasant and convenient position for this lovely old spa town.
very good bathroom and bedroom had a balcony with a chair. This is an observation only. The evening menu appears to be designed with North European tours groups in mind. It did not reflect Italian cuisine (my opinion).
Our computer was stolen in Florence and the hotel staff helped try to deal with the police and let us use the hotels pay internet computer for free. It was a bit difficult to find since the town is full of one was streets
the view from the balcony, the hotel terrace, kind staff breakfast
Clean room Good staff ok price Trouble with payment I have to pay for one night moore and get money back after homecoming (whithout bonus, deduction or other extra compensation)
Location, prise Cleaning, late breakfast
The hotel was nice, air conditionned in the room, the room was clean and confortable. We could use the 5 stars hotel closeby pool and it was really nice. The city is worthy too. It's between Pisa and Florence, a lot of things to do. And the hotel director was present and nice The breakfast was too poor. Only breads, cereals and marmelade....
the room was ok, the hotel is near city and park and reilway it's ok breakfast very poor and the breakfaststarf
free loan of cycles , very helpfull staff , good location , breakfast basic , not easy to find ,
The room was big enough. The bed was soft and comfortable. The view out of the window was beautiful.
This is a really friendly and good value family-run hotel. They were very tolerant of my limited Italian speaking and extremely helpful when we asked where we could find somewhere to eat. The room was very clean and comfortable and the air conditioning meant that even in mid-July it wasn't too hot. It was beautifully quiet. The parking was secure and close by. The breakfast was plentiful and the coffee delicious. I would recommend this hotel to anyone looking for a good value place to stay close to all the amenities in Montecatini. We will certainly be using it again.
nothing common with the photos shown on the website, very difficult for find this hotel
The staff was terriffic! It was a fantastic place I didn't want to leave.
Friendly and helpful staff. Good breakfast and dinner. Close to the park. Excellent value for money.
The staff was very friendly and helpful; the hotel is in a very convenient and pretty location.
There was annoying noise made by the neighboring room's guests and by the cleaning staff.
well positioned, nice yet not very recently renovated.
Gone down market since last visit 4 years ago. Ran out of food on first night
The very friendly staff, the lovely the decor of the reception rooms, the modern shower room, the breakfast the hotel's position overlooking the park.
Nice and spacy room. Wonderful view in two direction. Exellent bathroom. Good breakfast and great dinner. Good value for money. Great location. A little oldfashioned furniture in the room
Staff was friendly and very helpful. Room was spacious and comfortable, with beautiful view of countryside
I liked its location; Montecatini is interesting and easy to access from Florence airport. Liked the smaller town feel. Liked the access to spas and old town. The hotel was clean and comfortable. Staff were helpful. Breakfast had good choices. At first it was difficult to find the hotel in the town. Better directions for travelers using cars on website would help. The staff does respond readily to emails with questions, however they could be more specific.
The peacefulness despite being near the centre of Montecatini Term
Staff very helpful. Breakfast good and room clean.
Nice surroundings. Room was very small. Poor breakfast and unfriendly waitress.
Very friendly and professional service. Very good room service/cleaners.
friendly welcoming staff
The building and the room is very nice, the hall, the bar is beautiful and everything is quiet, perfect to relax. Maybe the minibar could have more drinks and snacks, besides nothing to mention.
Roof top pool had amazing views.Meal in restaurant not bad for 15 euros (special offer) Hotel showed signs of faded glory-parking could be a prob.-we were lucky to get space outside hotel.(3 euros till 8am).Don't drink the water in fridge as you get ripped off-we thought it was complimentary as previous hotel.Not a minibar-just 2 cheap bottles.Cosmos used hotel-not a prob. but could be.
The location was very good. The swimming pool was unpleasant surprised because we expected better based on the photos of your website. The breakfast was very poor.
The swimming pool was a good size and very clean.air conditioning that worked well,as it was a very hot week. The breakfast was ok,but could have been a little better for a 4 star hotel.
The service and friendliness of staff
very close to Florence, Lucca, Pisa, Viareggio and prices very low for a 4-star hotel, good train connection to those cities.
Friendly, relaxed and welcoming staff who coped well with a family of five teenagers. The supply of breakfast food ran out and was not replaced before the end of breakfast-time, therefore one needed to get down early if a hungry teenager!
the silence room
the room was large the tv did not work, the towels were not clean, we could not adjust the ac, the parking was not included and we had to pay 10 euros a day
all staff knew english, newer rooms were very nice, very centrally located, had private parking too much clorine in the pool, watch out for older rooms
Clean, good breakfast, central. Difficult to find because of one way road system
loved hotel seating area near reception. also loved the spa. rooms were very nice , nice bathrooms, robe and slippers provided. good location. air con not up to the job but it was august and very very hot. Breakfast not good, we were first down to breakfast and there was some sort of dessert dish half gone, must have been left over from the night before.
Breakfast, room (superior double), friendly staff, swimming pool, spa, located in centre of Montecatini No iron available, but apparently this is not allowed by Italian hotel regulations. Internet facilities are expensive.
Beautiful hotel in the best part of town. Frigo bar didn't work in any of the three rooms and the staff wasn't able to resolve the problem. Hot water took 5 minutes to arrive in one room and in another the shower head broke, but was immediately tended to by staff. No a/c was available and the rooms had a "closed up" smell that never went away. Bathrooms smelled damp and musty. Noise from other guests was considerable.
The swimming-pool was cloused
Well situated,nice large extra comfort room. Spotlessly clean towels daily, sheets every other day Breakfast average, no fresh fruit. Minibar didn't work, Parts of the hotel were shabby.
This Hotel was perfect and staff went out of their way to provide helpful information about how to visit the local sites,the pool area is new with a lovely spa,towels are provided and the area is lovely for relaxation,breakfast was good,i have nothing negative to sayabout this hotel.My teenage children also enjoyed it very much Liked everthing-nothing negative to say
Very friendly staff, good service, very good brekfast and our room had a nice balcony with terrific view of a big park and recreation area. Rebuiding activities during our stay
Nice location, good helpful staff. I made reservation for a room for 3 persons and the room was for 2 + added bad. The room was too small, would be uncomfortable if I stay longer. Very high prices in lobby bar and for mini bar. Breakfast - small choose. In season time - July - they still were making renovation in hotel, swimming pool out of order.
We were not there long enough to take advantage of any of the facilities, but the room and bathroom were both good for the price.The breakfast was very good. The receptionists were friendly and welcoming. Nothing bad. Just a feeling that the decor in the corridors, bedrooms and bathrooms were ready for re-doing.
Superb location with outstandingly unbelievable view Friendly staff, Elegant ambiance Excellent breakfast Fabulous private deck with view of Monterossa & the sea Bedrooms a bit dated
Well situated for the amenities of the town , but still a peaceful location. The decor and lighting was a bit dull and the bathroom needs an overhaul.Overall it was pleasant , but 4 star a bit exaggerated by most standards.
I liked the relaxing atmosphere and the very pleasant and helpful staff. The hotel was in an ideal location and the room facilities were excellent. Overall a great stay towards a very enjoyable holiday. I did not like the small lifts, however appreciated not having to climb stairs to the third floor.
It was central to many beautiful places of interest. Not far from the railway station and lovely centre of Montecatini and all it has to offer. The reception staff were extremely helpful and obliging as was the lady in charge of cleaning our rooms. Comfortable beds and good sized bathroom. Would of prefered a room with a view. Breakfast staff not very friendly or efficeint. When eating breakfast out side was besieged by birds on all tables. Not very hygenic to find bird droppings in your cereal bowl !
The staff on reception were exceptionally helpfull. A very relaxed atmosphere in general.
Relaxed and friendly atmosphere, space and general ambience in public areas, room upgrade (unsolicited)
Central Location, helpful staff, reasonable facilities, traditional Italian hotel Table de Hote dinner menue should have priced courses. The exterior painting was not up to a standatrd for a Luxury hotel. More care required to keep birds (and their droppings) wawy from the brakfast bar
Staff friendliness. Flowers & card in room were appreciated. Fact that pets are allowed. No.
My stay at this hotel was most enjoyable. I would recommend it and would return to it.
The hotel staff was very friendly and helpful. We spoke little Italian, but the people at the front desk spoke very good English and were very helpful. The morning head waiter really went out of his way to make sure that we were well taken care of. Our schedule varied from day to day and the maid was very accommodating on cleaning our room. We had one of the best rooms in the hotel and had two balconies and two bathrooms. The morning breakfast was well worth the cost. They offered hot eggs, bacon and porridge and also croissants, yogurt and cereals, etc. We were able to make a reservation in the morning to have a five course dinner that night in their restaurant, if we wanted to. It was a very delightful experience!