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(Return)
Airports
Origin
London
£78
only
£78
£80
only
£80
£81
only
£81
Destination
Florence
£78
only
£78
Wed, 15 Nov
LHR
FLR
4h 50m
Wed, 22 Nov
FLR
LHR
4h 35m
Trip: 8 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 736 reviews
Overall
6.8
Boarding
7.0
Comfort
6.7
Crew
7.4
Entertainment
5.8
Food
6.2
FCO
BOS
Mediocre 2.0

Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again.

ATH
FCO
Mediocre 2.0

Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again.

ORD
FCO
OK 4.3

The flight departed one hour late.

FCO
NAP
Excellent 9.3

Everything else was excellent.

There was no entertainment on this flight

FCO
TXL
Good 6.0

Plane was new

Plane was late

Tue, 14 Nov
LTN
FLR
2h 15m
Sat, 18 Nov
FLR
LTN
2h 25m
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1 reviews
Boarding
6.5
Comfort
6.2
Crew
7.2
Entertainment
5.1
Food
5.4
LGW
BCN
Excellent 8.6

Efficient, great value

LTN
FLR
Good 7.0

staff, aircraft, service.

delay,

BCN
ORY
Excellent 8.0

Selph check

No clear signage at aireport barcelona

CDG
PRG
Mediocre 3.0

50 mins delayed with no apology.

CDG
LGW
Mediocre 3.6

The flight was unable to take off on time, which they did not communicate until after boarding. All of the passengers had to sit on the plane on the tarmac and wait an hour until we were able to take off.

Thu, 18 Jan
LGW
FLR
2h 10m
Sun, 21 Jan
FLR
LGW
5h 35m
£106
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 14 Nov
LTN
FLR
2h 15m
Sat, 18 Nov
FLR
LTN
2h 25m
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1 reviews
Boarding
6.5
Comfort
6.2
Crew
7.2
Entertainment
5.1
Food
5.4
CDG
LGW
Mediocre 3.6

The flight was unable to take off on time, which they did not communicate until after boarding. All of the passengers had to sit on the plane on the tarmac and wait an hour until we were able to take off.

DUB
BCN
Mediocre 2.0

Nothing good

Flight was delayed which meant I missed the event I was travelling for. No help from airline or any expression of sympathy for the situation, very awkward to deal with and no flexibility, no offer of refund or change of flight as no other was available with the airline, wouldn't book again

NCE
BCN
Mediocre 2.0

Cancellations and delays over and over again. Will not be using them again.

BIO
PMI
Mediocre 2.0

Absolutely nothing

They overbooked the flight and would not let us on even though we had tickets because we did not check-in that morning online before our arrival to the airport. They re-booked us for another flight that had a connection but it kept getting delayed so they made us re-check our luggage 3 separate times. When we finally made it to the connecting city (Barcelona) that next flight was delayed from 9 pm departure to 11 pm to midnight and then to 2:30 AM with no confirmation that the flight would actually take-off. There was no one that could offer us help or give us answers as to what was going on, all employees were very vague and kept telling us they couldn't tell us anything. We spent 14 hours that day in the airport for a flight that should have taken 1.5 hours. They gave us 6 euros each as compensation and that was it. To put in a complaint to get your money back is very difficult. Their website is often down and they make the form very specific online so that if you type something in lowercase letters it won't go through. I will never fly them again and strongly suggest you don't either.

LTN
FLR
Good 7.0

staff, aircraft, service.

delay,

Wed, 21 Feb
LHR
FLR
4h 50m
Sat, 24 Feb
FLR
LHR
4h 50m
Trip: 4 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 736 reviews
Overall
6.8
Boarding
7.0
Comfort
6.7
Crew
7.4
Entertainment
5.8
Food
6.2
FCO
JFK
Good 7.6

In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly.

We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess.

ATH
FCO
Mediocre 2.0

Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again.

FCO
BOS
Mediocre 2.0

Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again.

FCO
ORD
Good 6.3

Boarding was on time for all my flights.

KLM switched online check in to Alitalia literally right at checking time. It was extremely unnerving, and required much more time, as I did not have an Alitalia account.

FCO
TXL
Good 6.0

Plane was new

Plane was late

Tue, 30 Jan
LGW
FLR
2h 10m
Fri, 2 Feb
FLR
LGW
2h 20m
Trip: 4 days
Overall 4.7 OK
Based on 5 reviews
Boarding
6.5
Comfort
6.2
Crew
7.2
Entertainment
5.1
Food
5.4
BCN
ORY
Excellent 8.0

Selph check

No clear signage at aireport barcelona

LGW
FLR
Mediocre 2.0

Small. Narrow seats. Late flight

DUB
BCN
Mediocre 2.0

Nothing good

Flight was delayed which meant I missed the event I was travelling for. No help from airline or any expression of sympathy for the situation, very awkward to deal with and no flexibility, no offer of refund or change of flight as no other was available with the airline, wouldn't book again

VCE
BCN
OK 4.6

Was given the Exit seat

Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case

CDG
LGW
Mediocre 3.6

The flight was unable to take off on time, which they did not communicate until after boarding. All of the passengers had to sit on the plane on the tarmac and wait an hour until we were able to take off.

Mon, 16 Oct
LHR
FLR
15h 35m
Fri, 20 Oct
FLR
LHR
8h 10m
Trip: 5 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 736 reviews
Overall
6.8
Boarding
7.0
Comfort
6.7
Crew
7.4
Entertainment
5.8
Food
6.2
FCO
JFK
Good 7.6

In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly.

We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess.

AOI
FCO
OK 4.0

Crew was ok..

Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey

FCO
NAP
Excellent 9.3

Everything else was excellent.

There was no entertainment on this flight

FCO
BOS
Mediocre 2.0

Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again.

ORD
FCO
Good 6.3

KLM Flying Blue App ( which I didn't get to use because they switch to Alitalia at check in)

KLM switched to Alitalia right at online check in time, which made things very confusing. Even the flight number changed. It would have helped if KLM would have let customers know this in advance.

Wed, 25 Oct
LHR
FLR
15h 35m
Tue, 31 Oct
FLR
LHR
24h 40m
Trip: 7 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 736 reviews
Overall
6.8
Boarding
7.0
Comfort
6.7
Crew
7.4
Entertainment
5.8
Food
6.2
FCO
NAP
Excellent 9.3

Everything else was excellent.

There was no entertainment on this flight

ATH
FCO
OK 4.3

The helpful crew on the ground in athens

Delay, change of gate, crew on ground helpful but crew on board was not polite at all.

ATH
FCO
Mediocre 2.0

Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again.

FCO
ORD
Good 6.3

Boarding was on time for all my flights.

KLM switched online check in to Alitalia literally right at checking time. It was extremely unnerving, and required much more time, as I did not have an Alitalia account.

FCO
TXL
Good 6.0

Plane was new

Plane was late

Tue, 17 Oct
LTN
FLR
2h 20m
Thu, 19 Oct
FLR
LTN
2h 35m
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1 reviews
Boarding
6.5
Comfort
6.2
Crew
7.2
Entertainment
5.1
Food
5.4
CDG
LGW
Mediocre 3.6

The flight was unable to take off on time, which they did not communicate until after boarding. All of the passengers had to sit on the plane on the tarmac and wait an hour until we were able to take off.

DUB
BCN
Mediocre 2.0

Nothing good

Flight was delayed which meant I missed the event I was travelling for. No help from airline or any expression of sympathy for the situation, very awkward to deal with and no flexibility, no offer of refund or change of flight as no other was available with the airline, wouldn't book again

CDG
PRG
Mediocre 3.0

50 mins delayed with no apology.

TLV
BCN
OK 5.3

Sits are not comfortable

VCE
BCN
OK 4.6

Was given the Exit seat

Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case

Sat, 28 Oct
LHR
FLR
4h 50m
Sat, 4 Nov
FLR
LHR
4h 35m
Trip: 8 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 736 reviews
Overall
6.8
Boarding
7.0
Comfort
6.7
Crew
7.4
Entertainment
5.8
Food
6.2
FCO
ORD
Good 6.3

Boarding was on time for all my flights.

KLM switched online check in to Alitalia literally right at checking time. It was extremely unnerving, and required much more time, as I did not have an Alitalia account.

FCO
LHR
Mediocre 3.0

Nothing

Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey

FCO
BOS
Mediocre 2.0

Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again.

ORD
FCO
OK 4.3

The flight departed one hour late.

AOI
FCO
OK 4.0

Crew was ok..

Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey

Mon, 16 Oct
LGW
FLR
2h 15m
Thu, 19 Oct
FLR
LGW
2h 15m
Trip: 4 days
Overall 4.7 OK
Based on 5 reviews
Boarding
6.5
Comfort
6.2
Crew
7.2
Entertainment
5.1
Food
5.4
DUB
BCN
Mediocre 2.0

Nothing good

Flight was delayed which meant I missed the event I was travelling for. No help from airline or any expression of sympathy for the situation, very awkward to deal with and no flexibility, no offer of refund or change of flight as no other was available with the airline, wouldn't book again

VCE
BCN
OK 4.6

Was given the Exit seat

Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case

LGW
FLR
Mediocre 3.6

This flight is always late. Sucks.

LGW
FLR
Mediocre 2.0

Paid $180 one way trip on a cheap airline. I expected to fly with British Airways. That is what was sold to me. Like the airline pulled a fast one on me. I do not like this at all and extremely upset.

BCN
FLR
Mediocre 3.3

No leg room. I am not a big guy,but my knees were pinned against the seat in front of me.

Fri, 17 Nov
LHR
FLR
4h 50m
Sun, 19 Nov
FLR
LHR
21h 30m
Trip: 3 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 736 reviews
Overall
6.8
Boarding
7.0
Comfort
6.7
Crew
7.4
Entertainment
5.8
Food
6.2
AOI
FCO
OK 4.0

Crew was ok..

Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey

FCO
BOS
Mediocre 2.0

Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again.

FCO
JFK
Good 7.6

In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly.

We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess.

ORD
FCO
OK 4.3

The flight departed one hour late.

ATH
FCO
OK 4.3

The helpful crew on the ground in athens

Delay, change of gate, crew on ground helpful but crew on board was not polite at all.

Wed, 15 Nov
LGW
FLR
2h 10m
Wed, 22 Nov
FLR
LGW
2h 20m
Trip: 8 days
Overall 4.7 OK
Based on 5 reviews
Boarding
6.5
Comfort
6.2
Crew
7.2
Entertainment
5.1
Food
5.4
LGW
FLR
Mediocre 2.0

Paid $180 one way trip on a cheap airline. I expected to fly with British Airways. That is what was sold to me. Like the airline pulled a fast one on me. I do not like this at all and extremely upset.

CDG
PRG
Mediocre 3.0

50 mins delayed with no apology.

BCN
ORY
Excellent 8.0

Selph check

No clear signage at aireport barcelona

FCO
AMS
Good 6.0

Quick boarding

very less leg space which doesn't even permit to head down on front tray.

CDG
LGW
Mediocre 3.6

The flight was unable to take off on time, which they did not communicate until after boarding. All of the passengers had to sit on the plane on the tarmac and wait an hour until we were able to take off.

Fri, 1 Dec
LHR
FLR
4h 50m
Mon, 4 Dec
FLR
LHR
4h 35m
Trip: 4 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 736 reviews
Overall
6.8
Boarding
7.0
Comfort
6.7
Crew
7.4
Entertainment
5.8
Food
6.2
ATH
FCO
OK 4.3

The helpful crew on the ground in athens

Delay, change of gate, crew on ground helpful but crew on board was not polite at all.

FCO
TXL
Good 6.0

Plane was new

Plane was late

FCO
ORD
Good 6.3

Boarding was on time for all my flights.

KLM switched online check in to Alitalia literally right at checking time. It was extremely unnerving, and required much more time, as I did not have an Alitalia account.

FCO
JFK
Good 7.6

In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly.

We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess.

BEY
FCO
OK 5.6

Lost our luggage from Rome to Malta. Now, 13 hours after arrival in Malta, no one can tell us where our luggage is!!

Tue, 14 Nov
LGW
FLR
2h 10m
Sat, 18 Nov
FLR
LGW
2h 20m
Trip: 5 days
Overall 4.7 OK
Based on 5 reviews
Boarding
6.5
Comfort
6.2
Crew
7.2
Entertainment
5.1
Food
5.4
LGW
FLR
Mediocre 3.6

This flight is always late. Sucks.

CDG
LGW
Mediocre 3.6

The flight was unable to take off on time, which they did not communicate until after boarding. All of the passengers had to sit on the plane on the tarmac and wait an hour until we were able to take off.

CDG
PRG
Mediocre 3.0

50 mins delayed with no apology.

FCO
AMS
Good 6.0

Quick boarding

very less leg space which doesn't even permit to head down on front tray.

BIO
PMI
Mediocre 2.0

Absolutely nothing

They overbooked the flight and would not let us on even though we had tickets because we did not check-in that morning online before our arrival to the airport. They re-booked us for another flight that had a connection but it kept getting delayed so they made us re-check our luggage 3 separate times. When we finally made it to the connecting city (Barcelona) that next flight was delayed from 9 pm departure to 11 pm to midnight and then to 2:30 AM with no confirmation that the flight would actually take-off. There was no one that could offer us help or give us answers as to what was going on, all employees were very vague and kept telling us they couldn't tell us anything. We spent 14 hours that day in the airport for a flight that should have taken 1.5 hours. They gave us 6 euros each as compensation and that was it. To put in a complaint to get your money back is very difficult. Their website is often down and they make the form very specific online so that if you type something in lowercase letters it won't go through. I will never fly them again and strongly suggest you don't either.

Fri, 16 Feb
LHR
FLR
6h 50m
Mon, 19 Feb
FLR
LHR
4h 35m
Trip: 4 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 736 reviews
Overall
6.8
Boarding
7.0
Comfort
6.7
Crew
7.4
Entertainment
5.8
Food
6.2
FCO
TXL
Good 6.0

Plane was new

Plane was late

AOI
FCO
OK 4.0

Crew was ok..

Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey

FCO
JFK
Good 7.6

In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly.

We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess.

BEY
FCO
OK 5.6

Lost our luggage from Rome to Malta. Now, 13 hours after arrival in Malta, no one can tell us where our luggage is!!

FCO
LHR
Mediocre 3.0

Nothing

Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey

Sat, 20 Jan
LGW
FLR
2h 10m
Tue, 23 Jan
FLR
LGW
2h 20m
Trip: 4 days
Overall 4.7 OK
Based on 5 reviews
Boarding
6.5
Comfort
6.2
Crew
7.2
Entertainment
5.1
Food
5.4
LGW
FLR
Mediocre 3.6

This flight is always late. Sucks.

LGW
FLR
Mediocre 2.0

Paid $180 one way trip on a cheap airline. I expected to fly with British Airways. That is what was sold to me. Like the airline pulled a fast one on me. I do not like this at all and extremely upset.

VCE
BCN
OK 4.6

Was given the Exit seat

Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case

LGW
BCN
Excellent 8.6

Efficient, great value

FCO
AMS
Good 6.0

Quick boarding

very less leg space which doesn't even permit to head down on front tray.

Fri, 23 Feb
LHR
FLR
22h 55m
Mon, 26 Feb
FLR
LHR
21h 30m
Trip: 4 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 736 reviews
Overall
6.8
Boarding
7.0
Comfort
6.7
Crew
7.4
Entertainment
5.8
Food
6.2
AOI
FCO
OK 4.0

Crew was ok..

Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey

ORD
FCO
OK 4.3

The flight departed one hour late.

FCO
LHR
Mediocre 3.0

Nothing

Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey

FCO
BOS
Mediocre 2.0

Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again.

FCO
ORD
Good 6.3

Boarding was on time for all my flights.

KLM switched online check in to Alitalia literally right at checking time. It was extremely unnerving, and required much more time, as I did not have an Alitalia account.

Wed, 21 Feb
LGW
FLR
2h 10m
Sat, 24 Feb
FLR
LGW
2h 20m
Trip: 4 days
Overall 4.7 OK
Based on 5 reviews
Boarding
6.5
Comfort
6.2
Crew
7.2
Entertainment
5.1
Food
5.4
BCN
FLR
Mediocre 3.3

No leg room. I am not a big guy,but my knees were pinned against the seat in front of me.

BIO
PMI
Mediocre 2.0

Absolutely nothing

They overbooked the flight and would not let us on even though we had tickets because we did not check-in that morning online before our arrival to the airport. They re-booked us for another flight that had a connection but it kept getting delayed so they made us re-check our luggage 3 separate times. When we finally made it to the connecting city (Barcelona) that next flight was delayed from 9 pm departure to 11 pm to midnight and then to 2:30 AM with no confirmation that the flight would actually take-off. There was no one that could offer us help or give us answers as to what was going on, all employees were very vague and kept telling us they couldn't tell us anything. We spent 14 hours that day in the airport for a flight that should have taken 1.5 hours. They gave us 6 euros each as compensation and that was it. To put in a complaint to get your money back is very difficult. Their website is often down and they make the form very specific online so that if you type something in lowercase letters it won't go through. I will never fly them again and strongly suggest you don't either.

DUB
BCN
Mediocre 2.0

Nothing good

Flight was delayed which meant I missed the event I was travelling for. No help from airline or any expression of sympathy for the situation, very awkward to deal with and no flexibility, no offer of refund or change of flight as no other was available with the airline, wouldn't book again

LGW
FLR
Mediocre 3.6

This flight is always late. Sucks.

CDG
LGW
Mediocre 3.6

The flight was unable to take off on time, which they did not communicate until after boarding. All of the passengers had to sit on the plane on the tarmac and wait an hour until we were able to take off.

Fri, 9 Mar
LHR
FLR
6h 50m
Mon, 12 Mar
FLR
LHR
4h 35m
Trip: 3 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 736 reviews
Overall
6.8
Boarding
7.0
Comfort
6.7
Crew
7.4
Entertainment
5.8
Food
6.2
BEY
FCO
OK 5.6

Lost our luggage from Rome to Malta. Now, 13 hours after arrival in Malta, no one can tell us where our luggage is!!

AOI
FCO
OK 4.0

Crew was ok..

Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey

FCO
LHR
Mediocre 3.0

Nothing

Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey

FCO
BOS
Mediocre 2.0

Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again.

ATH
FCO
Mediocre 2.0

Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again.

Flights to Florence Peretola

Destination:

Florence Peretola (FLR) Italy

Return flight deals:

Florence Peretola - United Kingdom

Browse destinations:

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