Overview

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Best Western Hotel Plaza

Piazza Principe Unberto I, 23, 80142 Naples, Campania, Italy
+39 081 563 6168

£43+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

7.3/10 Good
Based on 1,506 reviews

Review highlights

  • 8.5
  • 8.2
  • 8.2
  • 3.9

Good to know

  • Great reception
  • Professional service
  • Friendly service
  • Train station is close

Nearby

    show all

    About

    The BEST WESTERN Hotel Plaza is an historical building of the 19th century, recently renovated. We are located near the inner city and the airport, train station and bus terminal. Our restaurant offers local cuisine and the meeting rooms accommodate up to 150 guests. Where not included in the rate, breakfast can be purchased at the hotel, at 3 EUR per person, per day. City fee excluded (2 EUR per night, per adult over 18 years old) and 10% VAT included. Enjoy your stay.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • Room service
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 1,506 reviews
    • 8.5 "Breakfast is good."
    • 8.2 "Great service."
    • 8.2 "Very good internet connection."
    • 7.6 "Good location."
    • 7.0 "Good amenities."
    • 3.9 "Vibe wasn't good."

    Overall rating

    7.3 Good
    Based on 963 reviews
    • 8.4 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.2 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 7.2 "Good location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.4 "City centre within easy reach, said 94%."
      7.0 "Easily accessible by car, said 70%."
      8.4 "84% liked the proximity to sightseeing."
      8.4 "Good access to the airport, said 84%."
    • 6.1 "Rooms are ok."
      5.9 "For only 59%, the tv was ok."
    • 3.4 "Vibe wasn't good."
      3.4 "66% criticized the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
      1.3 "For 87%, the lobby entrance was sub-standard."

    Overall rating

    7.3 Good
    Based on 256 reviews
    • 8.3 "Breakfast is good."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 7.6 "Good amenities."
      7.6 "76% thought the building was wonderful."
      9.9 "99% loved the terrace."
    • 7.4 "Good location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
    • 5.2 "Rooms are ok."
    • 3.8 "Vibe wasn't good."

    Overall rating

    7.2 Good
    Based on 286 reviews
    • 8.5 "Breakfast is good."
    • 8.4 "Very good internet connection."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 7.3 "Good location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.1 "Good amenities."
      7.1 "71% thought the building was wonderful."
      9.9 "99% loved the terrace."
    • 4.9 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      2.9 "71% said rooms were small."
      0.9 "91% had problems with the shower."
      3.2 "For 68%, the rooms looked old."
      1.1 "89% criticized the small bathroom."
      2.0 "80% thought they were poorly maintained."
    • 4.3 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

    Recent reviews

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