Find cheap flights to Naples

New plane

Some passengers a bit too noisy.

Price and reliability. Ryanair remain my airline of choice.

Onboard sale of scratch cards. You are still asking for a rating on food and entertainment - you should offer "No Opinion"

Very helpful crew

They kept us up to date about delays

The delays

Brand new plane. Design gave the sensation of more legroom.

Frustrating inconsistency in queue management.

Flight was delayed but we didn't know until it came up on the board about 8pm.

Cheap and cheerful.....but that's fine

Delayed flight and quite turbulent but can't be helped

45 minute delay on take off

flight was over 30 minutes late which is unacceptable for a 1:55 flight!!!!

90 minute delay on a 110 minute flight!

We were " made" to put our bags in the hold. We accept that after 90 passengers this is usual, however on this occasion we were tight for time and the other queue boarding the same flight, that came to the gate late were not "asked" to put their carry on bags in the hold. Poor service Ryanair, what would happen if we refused? It was done in an unfair manner and when questioned we were brushed off with a mumbled response. We will look at other low-cost airlines in future.

The crew were professional and VERY entertaining

friendly personnel

boarding procedure

My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk

Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

nothing

for 4 hours flight the crew decided to give breakfast at the first hour instead of the last. everybody was asleep and in fact no body had breakfast. the boarding was late the aircraft was missing and cause additional delay... TERRIBLE

everything from the boarding and check-in process to in flight comfort.

Queued for ages to board and then when we finally thought we were through we faced another 15 min queue for busses to arrive. Thought we were never going to get on! They then allowed people to board from either end of plane so everybody was bumping into each other and having to squeeze passed to get to their seats. Delayed by 25 mins but never given any apology or explanation.

The crew members were friendly and the cost of the flight itself affordable.

Checking in 1 bag cost €50, which was both too high of a cost and unexpected. I was not properly made aware of that fee. Also, I had the wrong gate on my ticket or there was a gate change and no announcement was made to let me know. The flight was delayed and there was no announcement to let customers know what was going on.