Overview

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Serhs Natal Grand Hotel
Top Family Hotel

Av Sen Dinarte Mariz 6045, Natal 59090-002, Brazil
+55 844 005 2000

£78+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

8.6/10 Excellent
Based on 2,118 reviews

Review highlights

  • 9.0
  • 8.8
  • 8.4
  • 6.9

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    With a stay at Serhs Natal Grand Hotel in Natal (Dunes Park), you'll be close to Natal Convention Center and Christmas Tree. This 5-star resort is within close proximity of Dunnas Shopping Mall and Praia Shopping.

    Rooms

    Make yourself at home in one of the 396 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. Additional features at this Art Deco resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Enjoy a meal at one of the resort's dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Childrens programmes
    • Concierge service
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 2,118 reviews
    • 9.0 "Excellent breakfast."
    • 8.8 "Pool is good."
    • 8.4 "Location is great."
    • 7.9 "Good service."
    • 7.7 "Good bar."
    • 6.9 "Food is average."
    • 5.9 "Rooms are ok."
    • 3.1 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 995 reviews
    • 9.0 "Excellent breakfast."
    • 8.5 "Pool is good."
    • 8.2 "Location is great."
    • 7.7 "Good service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 7.4 "Good bar."
    • 6.6 "Food is average."
    • 6.1 "Rooms are ok."
    • 5.5 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 3.9 "Value below average."
    • 3.2 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 995 reviews
    • 9.0 "Excellent breakfast."
    • 8.6 "Location is great."
      10.0 "Great parking, according to 100%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.5 "Pool is good."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.4 "Wellness & sports facilities were pleasant enough."
    • 5.3 "Average value."
    • 5.0 "Rooms are ok."
      3.6 "64% didn't like the uncomfortable beds."
      2.8 "72% said rooms were dirty."
      3.7 "63% complained about the bathroom."
    • 3.3 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 127 reviews
    • 9.2 "Excellent breakfast."
    • 9.0 "Wonderful beach."
    • 8.3 "Location is great."
    • 7.9 "Good service."
      7.3 "73% thought the service was very professional."
      9.4 "94% found the staff to be very friendly."
    • 6.9 "Food is average."
    • 6.1 "Rooms are ok."
    • 5.5 "Average comfort."
    • 5.2 "Average amenities."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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