Natal hotels

Pros: Nice staff. Reception staff spoke English and were very friendly. Beautiful pool area with lots of chairs available. Fun exercise and dancing in the pool facilitated by pool staff. Breakfast buffet good. Sit outside. Weather beautiful and if lucky, you will be entertained by the local monkeys.

Cons: More varieties at breakfast and less bread. Love the hotel overall.

Pros: The swimming pool area.

Cons: There wasn’t a concierge to solve minor things during the stay, so whenever we needed to talk to the staff we had to wait endlessly in the same line as the guests checking in or out. A nightmare!

Pros: Exterior facilities were good. Swimming pool, etc.

Cons: Towels looked like rags. Room maintenance was poor. Shower did not work properly.

Pros: Clean and new facilities English speaking staffs Good buffet restaurant

Pros: Las piscinas, muy cómodas las instalaciones

Cons: El menú podría ser más variado, precios muy elevados especialmente el agua, que está 10 veces más Caro que en un supermercado.

Pros: The best location. Lots of fun for kids. Entertainment if it rains.

Cons: Small room for 2 kids and 2 adults.

Pros: Breakfast was good. Swimming pool area is clean. What say about the room view .. awesome!

Cons: There were always few people on the hotel reception. That's why was so common to shee long queues

Pros: Room is good, location is good as well. Staff very respectful and nice!

Cons: Nothing

Pros: It was a very good vacation at Aquaria Natal Hotel. The pool was wonderful and kept nice. All at a reasonable price. Would stay again and recommend it to others. Liked the kitchen and refrigerator in the room.

Cons: Could have been some bowls, plates, and other useful things in the kitchen. The air conditioning in one bedroom did not work well and kept going out. Would have liked to have stairs to use from the pool up to our floor instead of elevator. Only Daniel spoke english, wish more would have.

Pros: The staffs were amazing!! Carlos Eduardo and Walter!!

Pros: Great for family vacations Just across the beach Kids friendly

Cons: The access card blocked several times

Pros: Loved the breakfast and location.

Cons: My swipe access card had to be replaced sometimes twice a day...there was a battery fault they said but did not fix it???

Pros: From my check in to to check out, I felt that everyone was trying their best for me and my guests to enjoy the hotel and the area. Daniel at reception not only gave me and my friend a spectacular corner room with great views but also was advising us on what is worthwhile to visit around the area and was also promoting the excursions so we can see lakes and other beaches than Ponta Negra. Carlos Eduardo and Henrique were also very friendly while assisting with our suitcases and Carlos in particular helped us to get a Buggy driver. From the restaurant, Wendel stood out, even though he is a supervisor he did not mind assisting me on how to place a room-service order (in Portoguese!!!) . Our cleaner Edianeub, was a smiling lady and the room was always spotless after she was cleaning. In general people were smiley and attentive and offering solutions when needed. No need to say that I am already advertising your hotel and the area, through my Instagram posts and through my stories. Thank you for looking after us so well!!!

Cons: The only thing I was not really happy about, was the breakfast buffet. great variety of cakes and fruits and the quality was also good. All of the other options though were not attractive neither to my eyes or my taste...Thankfully you had the omelette station, so the food from the there was a safe choice and the service from the chefs there impeccable.

Pros: The staff, the bathroom

Cons: The lack of kitchen utensils, the tvs were a scam, the air conditioned, the noise from the street (even with windows closed), the bed was super uncomfortable

Pros: The breakfast was fine, and the location suited our needs (great if you are going to a game at the Arena) Wifi was great and the beds comfortable. You are not far from major shopping mall. Nice view from the room. Staff very friendly and helpful.

Cons: Being picky - it was a little hot in the breakfast room. Floor got a little slippery in the bathroom, when wet.

Pros: The room was very comfortable and the hotel is in general very nice. The staff was always kind and helpful. Cleanliness was very good. Thermal insulation of rooms seemed very good, as we rarely needed to power up the air conditioning, which by the way was working well. The hotel looked very safe.

Cons: I am surprised by the reviews that say the hotel is in a good location. Perhaps for who comes by car. If you don't have a car the position is not convenient. It is far from the beach and there are no many shops or restaurants around. The only place where you can have lunch or dinner by walking is a nearby pizzaria. I came for an event in UFRN and it is quite close, but you still have to use a taxi (or Uber) because there is not a convenient walking path. Considering that, you don't save much time comparing to staying in Ponta Negra.

Pros: Location, view, food

Cons: Staff could be more pleasant and receptive.

Pros: We had a great stay and will likely be back in the future. On-the-beach location is awesome. Staff is super friendly.

Cons: Food menu could offer a bit ampler choice, and pricing is on the expensive side. Kitchen takes about 40min to prepare orders. No deal-breakers here, just room for improvement.

Pros: The only thing I liked about it was The pool in the Beach

Cons: Staff was not friendly and the food was horrible cost me more money to stay there because I had to keep going out to eat to survive I don’t recommend this property to anybody

Pros: the hotel staff was fantastic. very helpful and accommodating. the common areas in the facility were nice - the pools were great and there were options for the beach. there were no bugs in the beds (the location we were at prior to this one had them!) and the tv and air conditioning worked. the rooms were decent size.

Cons: the location was challenging. there were few options to get there other than taxi - so that was expensive if you intend to come & go. for this reason it was nice they had food on-location, but the food was just okay. breakfast was rather good though, and included free, so that helped!

Pros: Once we arrived, the lobby was really chic looking but very hot since there was no air conditioning. I was the first to arrive at the reception, and was just handed a paper to fill out with no greeting whatsoever....more people arriving were also handed a paper. So whoever filled it out first gets to check in- they need to be better organized. Also, there was no explanation of where to go to find the room, what time were meals, or the shows. Parking is 10 reis a day (which sometimes is full), towels for daily use of the pool or beach are also an additional cost, and if you are disabled or need wheelchair or golf-cart assistance, it also is an additional cost (which was like $5 reis or something and would go to some philanthropy cause- a little strange). The hotel accommodations are broken into 4 "rooms" in a single bungalow style building...spread out behind the reception building...so if your 'lucky' like we were, you might be walking (with your luggage) all the way up the hill, 6 buildings back! (If you're physically fit, then it'll be okay..if not, this hotel may not be ideal for you...we walked A LOT....once we forgot the room key and had to go all the way back down...) Breakfast was awesome, the food is great and there are a lot of options...it's just really hot because there is zero air-conditioning. The cleanliness of the rooms was great, but the bed was like a brick, but the rooms have air conditioning and the working staff are really friendly. The location of the hotel is wonderful since you're next to a lot of shops and restaurants, and of course, the beach (Mango's is a little restaurant with a nice 2-for-1 chopp nearby, and all the crepe kiosks were delicious). However, the street of the hotel is on a dead-end so once traffic hits, it can be a bit frustrating. The pools at the hotel are great, but close around 7 or 8 p.m. unfortunately.

Cons: Lots of hills to get everywhere, rooms, pool, restaurant.

Pros: I arrived from the hotel yesterday night so everything is fresh in mind, so it should be smooth. The hotel is great. It´s right on the Ponta Negra beach and it has two ways to access - the main entry for the reception and the one on the shore that gives you access to the beach. It has three sets of pools on two different levels so you can have kids on upper level and there´s another pool for adults that has a kind of bar on it (but was not operating on our stay there... might be for high season) and the view is excellent. On the shore access entry, you can walk along the shore and visit many... many... many stores and restaurants. Everything a tourist needs and wants, also with options to find touring operators offering rides to different points - from lagoons, to beaches, to diving, to dunes - they have it all. If you do not get a car, Uber is available also with another App option (99Pop). Breakfast was GREAT with options for eggs (scrambled, fried, omelet) and also tapioca. Coffee, milk and tea is available and juices and yogurts. They have options for breads and cakes and some other options like sausage, yuka, cuscus and croissants. Really good breakfast that you sets your way for the day. The rooms... now I need to explain. The hotel is kind of located on a hill, so there are plenty of room units, but you will need to go along ramps or get some shortcut through stairs and it´s all outdoors. If you get room 534, you need to go to level 5th to get your room. No elevator, no easy way. I read they have a kind of electrical car that could take you to higher rooms, but that is available through evaluation of the need and also through a donation. If you have mobility issues or kids, the lower levels are savers, but keep in mind that they are also more expensive and more deluxe style (I´d say premium rooms) but the view from the upper rooms is gorgeous since there´s nothing to obstruct your view. The staff is great, they manage to please me, and rooms had a large umbre

Cons: The first room I got on level 4, the shower was not the best (I did not complain about it), but the AC unit was not working properly and no control of it whatsoever! We called the front desk and we went for a walk to give them time to "fix" it. I told my wife, that would not be possible. On our way back, I guessed right - everything was the same, so I called them, and they manage to get me room on level 5. More stairs but the AC was perfect and our nights were chilled. As strategical as it could be, on the last two days they contacted us to offer a better room and I thought it was because of the AC of the first day, but they explained that the resort was on low occupation, so they were moving guests to lower levels. That was a smart move since they keep most guests together and it makes hell of a lot easier for housekeeping with no need to keep moving to higher levels and that would make easier and faster for everyone. Thumbs UP for the logistic there. Just to note something that annoyed me during the night. The bed was supposed to be King or Queen size, but in fact it was two single beds together (two mattresses) that you could feel the junction of them while sleeping.

Pros: The room we've got is far from being the one in the frame picture. The food is not good, the restaurant is always full of people, hard to get good meal. You should be lucky to get a room where you don´t need to climb all the way up the hill. Getting to the room can be as doing a mountain expedition. No internet above in the hills. We arrived at 7 pm the room was not prepared for 4 people and they only got the beds by midnight.

Cons: No internet outside the pool, long distance walking up the hill, not enough crew for the job they need to do.

Pros: Very big room and bathroom

Cons: The breakfast it was very poor old food.

Pros: Nothing

Cons: Nothing

Pros: It was in a quite location and well run. Only a five minute walk to the bar and restaurant area, a few minutes more to the beach. Very good value for money with a decent breakfast

Cons: There was a little noise from the pool area and the bathroom could do with updating, no toiletries provided. This is minor issues

Pros: Breakfast and facilities

Cons: Location at night must take an Uber. Wi-Fi slow.

Pros: Great variety at breakfast. Clean. Pool was nice.

Cons: WiFi slow with frequent disconnects.

Pros: The property is located about five minutes away from the beach, very good location. The staff were super friendly, always making sure my stay was perfect! If you need anything, don’t be afraid to ask, they will certainly help you out! Everything is beautiful there, the gardens, the pool, the decorations. Outside areas are a great place to rest in the shade. There are parking places inside, all the place is indeed very safe, as are the surrounding areas. I strongly recommend it, and I’ll certainly come back!

Pros: Location

Cons: Bed

Pros: Everything. Has 2 pools. Great breakfast. Staff and owner very good. Very spacious gardens with fruit trees. Comfortable chairs outside too. Barbecue areas. Very green homely and absolutely marvelous! We loved it. Highly recommended for a frequent traveling Genius client like myself. Congratulations!

Cons: Toilet seat needs cracked... otherwise ok

Pros: Spacious garden with 2 pools. Very green with fruit trees. Marvelous breakfast. Owner and employees were great.... very happy place. 2 spoilt cats keep the place homely. Very close to everything. ...you can walk.

Cons: No shampoo holder in shower. No hand towel. TV fitting too low.... one hits ones head if not careful.

Pros: Friendly staff, good location, excellent facilities, very nice rooms.

Pros: Location to beach

Cons: Security personnel are very poor and don’t bother to assist if you can’t speak Portuguese

Cons: Incredibly noisy hotel, it looked like fun for most, but if you are looking for rest, avoid it. I have spend on average half an hour a day at the reception, which is by far record for me. They retype huge amounts of data even though they should receive it through reservation.

Pros: Everything

Cons: Nothing

Pros: Friendly staff. Clean and big rooms. Nice shower.

Cons: Check in took more than 90 minutes. WiFi doesn't work well. It is really a place for families, not so much for young couples or young people.

Pros: Absolutely marvelous... The staff and the facilities.... they spoil you ....loved it

Pros: Everything

Cons: Could use a microwave oven

Pros: Facilities service location ....marvelous. Highly recommended Very comfortable with excellent staff and services. Easy access to the Hotel.

Cons: Lacking plates and cutlery The view from 301 is limited. The apartments in the front have a better view

Pros: Everything...top marks also for effort....we love this place, and the staff really pamper us.... highly recommended folks!

Cons: Could not print an email... but nearby it was possible

Pros: It is a beautiful building, but sadly very badly managed. The staff is nice and efficient, but the owner/ management should do some serious thinking. I was given a room with a balcony facing a huge damp wall just a few meters away. I asked to be moved because it was simply depressing and I was promptly upgraded to a better one. It faced the other side of the street and a bit of sea above the building opposite. I complained about two minor faults in the room and they were promptly fixed. The breakfast was as sparse as they could get away in a Brazilian hotel, however, the lady who prepared and served it was very pleasant, obviously hard working and cooks a great tapioca (there was no sign inform guests that they could request it).

Cons: It is obvious that the hotel had seen better days and is being run on a budget. The rooms are huge but scarcely decorated. A lot of space in the apartments with no use. A living room with only a shabby sofa. It advertises a kitchen, but it is just an skeleton, with nothing, no microwave, no utensils, no hob. Unusable. In fact, there is no kitchen just a waste of space. They were also mean on the little comforts, like no bedside lamp. Maybe they don't expect their guests to read in bed! How much do they cost in IKEA/Casas Americanas? I booked a room for one person and on the second day, they removed the second bath towel. I arrived at 11.30pm from a long haul flight crazy for a swim, but the very small swimming pool is only open from 10am to 10pm. There was no beer in the fridge on the night I arrived, just soft drinks and water. There is a charge of R$5 for a help yourself coffee machine on the lobby. The whole atmosphere felt just mean. After the two days I had paid for in advance, I moved to a much better hotel for a just slightly higher tariff.

Pros: Everything...absolutely marvelous... well placed...nice layout and pool...lots of green... staff very professional and forthcoming... flats nicely furnished and spectacular sea view. Top marks folks... the staff are the best!

Cons: All ok

Pros: Comfortable hotel, location is nice, good breakfast despite of lack of natural juices except for the orange. Beautiful view and great, clean swimming pools and kids club

Cons: Aged property, definitely not as shown on pictures, I expected more for what I've paid. Some smell of mold in the hallway, mirror in our vanity bathroom was rusty, some fences were missing pieces, moldy walls, definitely needs some love, disappointing

Pros: Location and breakfast. The employees were very friendly

Pros: The staff was super friendly. Amazing breakfast and dinner. Just in front of the beach and 3 pools.

Cons: First two nights they gave us a room with view to the laundry of the -next to- hotel. Not what they promote on their website. We asked for a change and they immediately booked us in a better room!

Cons: The juices, you could offer some out of a variety of regional fruits, such as cajá and graviola, just to mention my favorite ones. And the cakes could be better also. There are very good recipes out of corn and the Sousa Leão one, that I know is from Pernambuco, but we may find it easily in Ceará as well.

Pros: Excellent location, close to the best restaurants (Camaroes, Mangai, etc). Friendly staff, always helpful, good foto team that took great pictures of us, very good matress and amazing shower (not very common in a lot of hotels).

Cons: Could have a jacuzzi (spa pool), that would be good for after a day at the beach. It did had a sauna though. But, please work on the jacuzzi. Could have a bigger TV at the looby.

Pros: room, location, clean and pool, are features hotel amenities. great!

Cons: Breakfast and staff could be improve.

Pros: Location and staff

Cons: Very small spaces. Needs a hand towel and a kitchen towel. Smokers in another room causing the smoke to invade ours.

Pros: Friendly stuff.Near to beach good price .good wifi Many restaurantsa round

Cons: .

Pros: It is a simple hotel but very attentive to the confort of tbe guest

Cons: The bathrooms are small , making difficult to use the toilet. No hot tap water in the sink

Pros: Near to the beach, good breakfast, clean and nice staff.

Cons: Nothing to mention

Pros: Good facilities and friendly staff.

Cons: Nil ion note

Pros: Just a location

Cons: The front desk doesn't accept payment w/digital wallet or credit card app.i request the manager to discuss about but he didn't accept,he said if I don't findway to pay cash or with credit card present fiscal he can't accept me in the hotel,I was very frustrated to us because we travelled with out cash all ways never had this issue before,so I had to call an friend to come over from other hotel and make the payment with his credit card present and solve the issue,other wise my vacation would be a nightmare.

Pros: The breakfast was great.

Cons: I went to the pool area. I tried to order a coffee but the woman behind the counter was on her phone... I tried again 1 hour later and she said she'd make me coffee....I went swimming. Then. One. Hour. Later. The coffee never came. I'm still wondering where that coffee is...I would never have booked this hotel, if I knew this was the standard. Instead of using that poolbar for the duration of my stay, I went to the restaurants on the sea and spent my money there :) The price you pay is not worth it, I changed hotel and went to a much better place with service.

Pros: Pool Breakfast location cleanliness

Cons: Insuficiente TV channels. Such a good tv and almost no channels and only one in high Def. Room not the same shown in the Fotos. 208 was cramped and you could not leave your luggage on the support without blocking the corridor. The balcony was big enough yet no hammock. Lighting in the WC insufficient for make up etc.

Pros: Hard to put in words how good this hotel is; it is just marvelous. Would come back as many times i could afford .

Cons: Dinner at the restaurant , breakfast is excellent but the selection at dinner no good, not tasty

Pros: The location, the rooms, the breakfast, the swimming pool, the kindness of the staff

Cons: Nothing, it’s absolutely perfect

Pros: Very clean and beautiful. Totally recommend

Pros: Location

Cons: Standard room and long time to take tapioca at breakfast

Pros: It’s very clean and comfortable.

Cons: The dinner isn’t good and at night the hotel don’t offer coffee

Pros: Great

Cons: Shower is weak.