Singapore Hotels

Location

Everything else. Too pricey for what it is. Rooms feels and look old. 3stars most in my book.

The complimentary upgrade and the breakfast buffet. The room is spacious and the bed is quite big

Some guests did not adhere to the non smoking rules and it is really quite uncomfortable but overall is a comfortable stay for us.

Clean and comfortable. Green hotel promoting it very well.

Staff behavior not very friendly. Not much emphasis on Customer service. I had asked for an iPhone charger as I had forgot - they had asked me to deposit the phone as their policy is not to give it to the room but they will have one charger that is used to charge everyone. So deposit the phone and collect it when done. Did not supply utilities like tooth brush, ear buds, etc. I am a business traveller and expect these so I save from carrying them.

A very high quality throughout very clean staff attentive and helpful, the selection of breakfast options was massive and good quality, good internet connection included in bedroom and a communal room with internet computer and printer. One of the best Hotels we have ever stayed in.

As with all of Singapore the airconditioning was set to cold

The ambiance is nice and the service is splendid

Swimming pool. Should design to cater for children

I stayed at 1326 and with the view of city lights. Lovely at night and in the morning, view of the pool.

The bar is not as good as others that I have experience, no change for last few years. Below standard of Pan Pac

The Location

The beds were old and they were so firm, it was tantamount to lying on the floor. To be clear, I seek out firm mattresses, but this exceeded anything I've ever used before. Additionally, the room had the smell of a room that had been a smoking room in the past 10 years. It felt dirty.

Location and spacecious

Room service is not that great! Call and asked for water, waiting for over 30min still no show. Had to run to 7-11 across the street to get water.

Price

Elevators, TV and hot water stopped working for a portion of the stay. Staff didn't do anything about it

The hotel front office staff has been very curteous and efficient. The breakfast was excellent.

Loved the location and the pool area

Didn't like that there was no umbrellas by the pool for shade as I would have spent much more time there and didn't like that the rooms were a bit old

Fantastic location for shopping,leisure,sightseeing.It is very easy to get every point very easily.very close to MRT Orchard....

We didn't use any of the facilities other than the rooms as a place to rest. Great central location within walking distance of most areas; if you don't mind walking about a mile to Chinatown, Little India, Arab Street, and Orchard. Two MRT stations within 2-3 blocks (5-10 minutes). A few restaurants, coffee shops, and pubs within one block. This is in a quieter area, no raging parties and noise like Orchard or Clark Quay. Staff was extremely nice and attentive. I would stay here again!

No complaints

The room was v good

Central situation, being in orchard district though being in a quiet street

atmosphere like at home

nothing

The staff are really polite and is always there to give you a smile

The room is old and the bathroom is dirty

Convenience to get to the place in town within minutes

-Excellent gym - relaxing pool area with restaurant - bed was comfortable and the linen was crisp and clean

- Room was large and nice but felt dated - At checkin, the clerk attempted to up-sell the breakfast and Internet package for $100 per night. Internet should be included in the price I paid, especially as I chose this hotel based on that.

Loved the location - perfect to walk everywhere and a shopping complex underneath meant everything was easy. Travelling with a 1 year old this was a great benefit for us. We were even offered a room upgrade for a very small extra fee (about £20 a night before tax) so took it and it was well worth it!

Can't complain about anything - loved our stay there.

Great location, very large rooms and excellent value!!

I stayed in the north tower. The room was huge, nicely decorated, clean and a had great view. The hopper bus line had a pick up which was just steps away from the front door

Too much air freshener in the lobby, $54 buffet breakfast and not as close as suggested to the shopping on Orchard road.

food is good and the concierge services are excellent

none

Excellent location and very helpful staff. Many Restaurants to choose from and their High Tea is a must try!

Wonderful spacious room with king size bed, large marble bathroom with double sinks, tub and separate shower. every morning our we ate at the breakfast buffet, an array of English, Chinese, Japanese and Singaporean favorites, including a personal chef for eggs, an ice cream machine, and plenty of cappuccino or espresso too. Attached to a large shopping mall, and close to the MRT (subway).

Nothing, a better value than the Ritz.

Great staff and very accommodating. Had a very nice stay. Good breakfast and close to good restaurants abs tons of shopping.

Location is great... lots of shops & great nightlight... MRT very close to the Hotel... Breakfast was good + executive club on the 11th floor for happy hour was a bonus... Never had to wait for a cab...

2nd floor under construction... lots of noise during the week... pool area looked a little dated....

Location

The hotel was more of a 3 stars or less. It need a lot of updating. Everything from the bed to bathroom was old and worn out.

Great location. Excellent breakfast. A well-managed hotel.

The personal service and politeness of all the staff, and the location was great, will go back again for sure.

None

The staff were very helpful. The room was also very comfortable.

The food from room service could use some improvement.. ie: the tenderloin was overcooked and was from frozen meat.

Location - right on Orchard and close to everything

Price - the rooms are tired and small and yet they consistently charge more than the Hyatt. Simply isn't worth it.

Everything was perfect. The room was set up with the extra bed and ready for us when we arrived in the wee hours of the morning. The view from the window was spectacular: the Singapore Flyer and the Marina Bay Sands Hotel with the boat on top. Breakfast included a buffet of Singaporean and international foods, which got our day of touring off to a great start. I was eager to show off the Peninsula Excelsior Hotel to our family we were visiting. The location was excellent and only a 5-minute walk to the MRT station, which took us all over Singapore. I would definitely stay in the hotel again and ask for Room 1113!

In the display of brochures offered to tourists, I wish the brochure on the Marina Bay Gardens was in English. I checked with the front desk and concierge of both the Peninsula and the Excelsior towers.

The carpet was stained and dirty. Upholstery on chairs were dirty and had holes in them.

Very nice Nice area

very convenient location

I would expect the room to have been more soundproof--heard nothing but water in pipes for 2 days/nights.

I like the location only.

Like bed very good!

Breakfast was too expensive. Shower no good. Sink was no good.

Location is quite acceptable - although not near major shopping area

Had to pay for drinking water SGDb 12 for two bottles of Evian (1 litre ) - I had stayed in almost all major hotels in Asia (3 stars to 5 stars ) and this was the first time I was in a hotel that did not provide complementary mineral/distilled water. They even advised me to buy their Evian water if I was thirsty - which I did ....reluctantly ... otherwise I would be dehydrated by the time I checked out

Conrad truly lives up to it's name in this location. The hotel is extremely well maintained, the staff is attentive courteous and ready to help, and the amenities more than sufficient for a hotel that caters mostly to business (we were there for leisure). Rooms are spacious (for Asian standards), clean and could find nothing non-functional or a bit off. Hotel provides 2 small bottles of water daily - also available upon request - which is great for taking with you. Towels are plush and the bed linens are veeerrryyy comfortable. There is no external noise in the rooms - not that Singapore is a noisy city like NYC. Even numbered rooms have a slightly better view (of the Sands and Gardens but at an angle) but odd numbered rooms have the fountain view - not bad either. Cannot go wrong with this hotel choice.

Nothing not to like really. Conrad Centennial is extremely well run, well maintained and the staff is stupendous.

Service is perfect

location, access to restaurants, bars, coffee shop and yoga was great!

Staff did not have great neighborhood recommendations, and the internet never worked well in my room.

I will stay there again it's very close to everything

The staff is very friendly try to help you out anytime you can still call taxi for you very helpful

offers the usual comforts, with great furnishings ad great toiletries. service is welcoming, extending the usual Loved membership perks to my SLH account. could do with providing late checkout more automatically rather than upon request on the day of departure itself.

see above on the late checkout. breakfast has somewhat gone down in quality. actually my suggestion is to provide a salad/dessert buffet spread, with a fixed breakfast set, rather than to try to offer everything on buffet.

The staff were very friendly. The room was spacious and the bathroom excellent, the bed comfortable and the service great.

nothing we did not like about the hotel

Friendly and professional staff. I had the executive lounge which has great city views. Was nice, simple choice breakfast there too, away from the main restaurant on 7th floor. Everything you want,,, bars, restaurants, shopping, walking, is right outside the door.

A lot of construction in the neighborhood, and the down side of being in the 'hub' of the bars, clubs and restaurant scene is the traffic, but, I guess that goes for any major city. Room was nice, modern and clean with good internet speed, nothing exceptional, but suited me perfectly.

Impressed with staff, room and location. Especially liked the upgrade offer which included breakfast which we would otherwise have found too expensive. The use of the Premier Lounge was included in the upgrade and we found this very useful as we had a late flight out. The access to computers at reception and the ease with which we could check-in on-line and print boarding passes were plusses.

Location, price and comfort level

Little things were lacking which keeps it at a 3 star hotel

We were very pleasantly surprised by the size of the room. Room service was quite prompt as well. Overall it felt management was taking care to attend to the details of making guests' stay as comfortable as possible.

Not much really. Muslims need a water container near the toilet (or a Muslim shower as it's called ... fixed nearby). Room service provided a container quickly.

The hotel staff were all very polite and helpful.

The image when I booked the room was shown with a bathtup yet it dsnt And the furniture looks abit old.

the staff were really friendly & the facilities were as we expected.

the location, there are many hotels were on better location.

The front desk staff were great and offered help whenever needed. Overall, the service and living conditions were above my expectation.

As a returning guest, the hotel insisted on charging no-show fees despite informing them (although late) of the slight change in my date of arrival originally booked directly with the hotel for my return stay.

the bed is comfortable, free mini bar,

rate is unpredictable.