Overview

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Crowne Plaza Boston - Newton

320 Washington Street, Newton, MA 02458, United States
+1 617 969 3010

£114+

Overall guest ratings

7.4/10 Good
Based on 1,385 reviews

Review highlights

  • 8.8
  • 6.0
  • 4.5
  • 3.8

Nearby

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    About

    Landmark Boston Area Hotel Crowne Plaza ® Boston - Newtonhotel, uniquely situated over the Massachusetts Turnpike in lovely Newton Corner close to prominentuniversities and hospitals. Less than 5 miles to all the excitement and culture of Boston, minutes from Fenway Park, museums, the Charles river and convenient to Cambridge and Rt 95 and 495. Our location, on the MBTA route, provides direct access to all Boston area attractions. 270 spacious guest rooms have been stylishly redesigned and feature 37 inch HD flat screen TVs, complimentary high-speed Internet, room service and upgraded amenities. Our onsite Restaurant & Bar serving all-American breakfast. For a unique dining experience visit our adjacent Social Restaurant and Bar. Relax in our heated indoor pool or enjoy our state-of-the-art fitness facility. The on-site parking is available at $28.00 per day. Our convenient location makes the Crowne Plaza an ideal choice for meetings and special events. We feature over 8,000 square ft of newly remodeled event space, including an executive boardroom and stylish 4,000 square ft. ballroom with natural lighting. A dedicated catering manager will oversee every aspect of your planning and execution of a flawless event. When celebrating special occasions, think of the Crowne Plaza Newton with creative menus and packages for every taste.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Business centre
    • Gift shop
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    Based on 1,385 reviews
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      10.0 "100% were happy with the room service."
      7.5 "Housekeeping was great, according to 75%."
    • 6.0 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 6.0 "Location is acceptable."
      5.0 "Reasonably accessible by car, said 50%."
      5.1 "Average proximity to the city centre, said 51%."
    • 5.7 "Internet is average."
    • 4.5 "Breakfast is below average."
      2.0 "80% said the breakfast was too expensive."
    • 3.8 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      4.4 "56% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
      0.6 "94% criticized the small bathroom."
    • 3.7 "Value below average."
      2.0 "80% said the breakfast was too expensive."
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    Overall rating

    7.0 Good
    Based on 581 reviews
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 6.0 "Internet is average."
    • 5.5 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 5.3 "Location is acceptable."
      6.8 "For 68%, the distance to the train station was ok."
    • 4.5 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
    • 3.9 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      4.0 "60% said rooms were small."
      1.1 "Air conditioning was criticized by 89%."
      0.4 "96% criticized the small bathroom."
    • 3.8 "Value below average."
      2.3 "77% said the breakfast was too expensive."
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    Overall rating

    7.7 Good
    Based on 318 reviews
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 6.3 "Location is acceptable."
      5.3 "Reasonably accessible by car, said 53%."
    • 5.5 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
    • 4.8 "Breakfast is below average."
    • 3.8 "Value below average."
    • 3.5 "Not very comfortable."
      4.4 "56% said rooms were small."
      2.0 "80% thought it was too noisy."

    Overall rating

    6.5 Good
    Based on 221 reviews
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 6.4 "Location is acceptable."
      5.4 "Reasonably accessible by car, said 54%."
    • 5.7 "Rooms are ok."
    • 5.5 "Internet is average."
    • 4.5 "Breakfast is below average."
    • 3.9 "Value below average."
    • 3.7 "Not very comfortable."
      2.3 "77% thought it was too noisy."
      4.6 "54% said rooms were small."
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    Overall rating

    7.5 Good
    Based on 263 reviews
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 6.1 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.0 "For only 50%, the bathroom was ok."
    • 5.8 "Location is acceptable."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.2 "Breakfast is below average."
    • 3.8 "Not very comfortable."
      1.8 "82% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      4.6 "54% said rooms were small."
    • 3.5 "Value below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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