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United Kingdom to Boston flight information

Flights arrive in Boston Logan Intl
Flights depart from United Kingdom
Flight price £228
Airlines British Airways, WOW air, Lufthansa, SWISS, KLM, Iberia, Icelandair, Austrian Airlines, Air France, Brussels Airlines, Aer Lingus, Delta, Virgin Atlantic

Top tips for finding cheap flights to Boston

Looking for cheap airfare to Boston? 25% of our users found return tickets to Boston for the following prices or less: From London £287, from Manchester £354, from Edinburgh Turnhouse £419
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly to Boston is September.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest Boston flight deals.
If you arrive late on a flight to Boston and dream of going straight to bed, a hotel at the airport might be the best solution. Hilton Boston Logan Airport and Hyatt Harborside at Boston’s Logan International Airport are connected with the airport and offer a round-the-clock shuttle service to all terminals.
Need to quench your thirst? Grab your reusable water bottle and find one of the many Hydration Stations that are available at the Boston Logan Airport for free. Otherwise there are also many shops to buy water bottles to ensure you stay hydrated.
If you want to get in touch with your family or friends after a long flight to Boston, you can connect to the airport’s Wi-Fi quickly, easily and free of charge from all areas of the airport.
Flying to Boston with a baby? Boston Logan International features Mamava Nursing Suites and family restrooms where you can change or feed the little ones in peace. If you need to pacify your baby, make use of one of the rocking chairs scattered around the airport. For those travelling with bigger kids, Boston Logan Airport is also set up with Kidport play areas which are located in all terminals.
People who are interested in art and have some time to kill should watch out for art exhibitions that are organised in different parts of the Boston Logan International Airport. If you need help finding them, the airport’s public information booths have a list of all of them.
After flights to Boston, let yourself be pampered at Be Relax where you can unwind during a massage or while getting a manicure. You can also visit Classique Hair Salon and treat yourself by getting your hair or nails done.

FAQs - Booking Boston flights

How long is the flight to Boston?

Flights from Edinburgh 6h 50m

What is the cheapest flight to Boston?

The cheapest airline ticket to Boston from United Kingdom in the last 72 hours was £228 return on the route London to Boston. The most popular route is London to Boston and the cheapest ticket found on this route in the last 72 hours was £554 return.

Which airlines fly to Boston?

In general from United Kingdom, American Airlines, Finnair and Iberia fly the most to Boston. The most popular route is from London, and American Airlines, Finnair & Iberia fly this route the most.

How far is Boston Logan Intl airport from central Boston?

Logan Intl Airport is 3 miles from the centre of Boston. View on map.

What is the name of Boston’s airport?

Boston is served by Boston Logan Intl Airport, also commonly referred to as Boston Logan, General Edward Lawrence Logan Intl, Logan Intl, or simply Boston Airport. The airport code is BOS.

Does the Boston Logan Airport provide any facilities for animals?

If you make the trip to Boston with your four-legged companion, Boston Logan Airport provides you with small pet relief areas located in all terminals where you can take your pet after the flight to Boston.

How can I get to the city centre from Boston Logan International?

The “T”, that is MBTA Public transportation, is an economic and easy way to travel to and from Boston Logan Airport. Blue Line Subway and Silver Line Bus links Boston Logan with Downtown Boston and you will find the stops in front of the terminals. You can also look into a shuttle or taxi service that will drop you off right in front of your destination. There are also Water Taxis which can be reached by shuttle service, if you want to have a different kind of experience and admire the views.

What can I eat at Boston Logan International Airport?

There is an abundant number of restaurants at Boston Logan Airport if you need to fill your stomach after the flight to Boston. If you fancy seafood, you can eat at Legal Sea Foods and if you love pizza, Sbarro or Villa Pizza are just for you. There is also Currito for enthusiasts of Mexican cuisine and Dunkin’ Donuts points for those with a sweet tooth.

Is it possible to rent a car at Boston Logan International?

Finding car rental companies at Boston Logan Airport is not an issue as cars are the best method of transportation when covering long distances in Boston and the state of Massachusetts. You can find around a dozen rental car companies operating at the Rental Car Centre next to the airport. A free shuttle is also available to reach this centre.

Book Cheap Boston Plane Tickets

(Return)
Airports
Origin
Cardiff
£368
only
£368
Leeds
£348
only
£348
London
£228
only
£228
£270
only
£270
£284
only
£284
£253
only
£253
£249
only
£249
Manchester
£292
only
£292
Edinburgh
£363
only
£363
Destination
Boston
£228
only
£228
Sat, 27 Apr
LHR
London Heathrow
BOS
Boston Logan Intl
11h 45m
Wed, 1 May
BOS
Boston Logan Intl
LHR
London Heathrow
11h 41m
£228
Trip: 5 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 379 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
BOS
Excellent 10.0

Pros: Service Leg room could have been better

Cons: Nothing in particular

LHR
BOS
Excellent 8.0

Pros: Check in on time. Toilet is very clean. The food is good. The movie program is new.

Cons: Just the flight is a bit old.

LHR
BOS
Excellent 9.6

Pros: Great time with the cabin crew member, Sally. She made us feel welcome and entertained during the flight.

LHR
BOS
Good 6.0

Cons: BA raced to get us to arrive on time... which they came close to after a late departure. The only ones celebrating were the pilot and airline who can claim on time departure. The rest of us... well we sat on the tarmac for 30 minutes waiting for a gate. Then later we waited for another 20 minutes at the luggage belt after a long time in immigration because they had to off load cargo before our luggage because of how they placed it in the plane.

LHR
BOS
OK 4.6

Pros: The power plug points in Premium Economy.

Cons: Rude staff and service. Limited service for food. if you compare British Airways with other European airlines like SAS, Swiss, and Lufthansa; British has fallen far behind in quality and service.

Fri, 5 Apr
STN
London Stansted
BOS
Boston Logan Intl
11h 15m
Sun, 7 Apr
BOS
Boston Logan Intl
STN
London Stansted
10h 10m
£249
Trip: 3 days
Overall 5.7 OK
Based on 1,512 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
EWR
KEF
Mediocre 2.0

Pros: WOW airlines canceled my flight and won't refund my money

Cons: WOW airlines canceled my flight and won't refund my money

KEF
LGW
Mediocre 2.0

Pros: WOW airlines canceled my flight and won't refund my money

Cons: WOW airlines canceled my flight and won't refund my money

EWR
KEF
Good 7.0

Cons: The seats on my flight were very hard. I found it almost impossible to sit through the flight. I normally enjoy flying but find myself dreading the trip home. I am planning to bring an extra cushion to sit on in hopes that it will make a difference.

KEF
BRU
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
CDG
Good 6.3

Pros: Nothing

Cons: I did not like that I was unaware they changed my flight number from 404 to 406 but because of storm warning it made sense. I did not like how they board you on the plane in Iceland. They make you take a bus and then climb up stairs into plane out of ticket order. Standing on those stairs in rain and wind is not fun. also the food selection for morning is awful.

Wed, 1 May
LGW
London Gatwick
BOS
Boston Logan Intl
33h 00m
Tue, 14 May
BOS
Boston Logan Intl
LGW
London Gatwick
16h 43m
£253
Trip: 14 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 23 May
LHR
London Heathrow
BOS
Boston Logan Intl
16h 50m
Wed, 29 May
BOS
Boston Logan Intl
LHR
London Heathrow
20h 10m
£274
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 24,803 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
SFO
MUC
OK 5.6

Pros: Cabin crew was extremely friendly, welcoming, and provided good inflight service.

Cons: The boarding was very chaotic. Very few institutions or announcements made by ground crew. Passengers weren’t sure where to queue being that there were multiple gates for the A380-800 and were left asking each other and comparing boarding passes. Little to no air circulation in economy.

FRA
BOM
Good 7.6

Pros: excellent crew

Cons: seats could be wider and seatbealts cud be wider

EDI
FRA
Good 7.3

Cons: I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow.

FRA
SEA
Poor 0.0

Pros: Never made this flight, rerouted Around Pakistan

Cons: Y’all could have given some perks or extra miles

LAX
MUC
Excellent 9.6

Pros: The crew was very friendly, the food was surprisingly delicious and despite weather conditions being rough and causing significant turbulence the pilot handled it well and landed so smoothly I could honestly barely tell we had landed!

Cons: The seats were pretty comfortable for economy seats but still could have been a bit more comfortable. The standard leg room could be increased as well as overhead storage

Tue, 30 Apr
LCY
London City
BOS
Boston Logan Intl
15h 00m
Mon, 6 May
BOS
Boston Logan Intl
LCY
London City
15h 10m
£284
Trip: 7 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,875 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
NCE
Excellent 10.0

Pros: Great scenery!!!

DXB
MCT
Good 7.0

Pros: Cabin crew were efficient

Cons: Open check in counters on time as scheduled. They were half hour late at least

ZRH
FCO
Excellent 10.0

Cons: nothing

ZRH
JFK
Excellent 9.0

Pros: Crew was attentive and overall I enjoyed the flight

Cons: Food could have been better

BUD
ZRH
Excellent 10.0

Pros: A nice crew n my seat next to me was empty so I can sleep well...

Cons: Maybe give every passenger a bottle of water...

Wed, 8 May
MAN
Manchester
BOS
Boston Logan Intl
24h 05m
Wed, 22 May
BOS
Boston Logan Intl
MAN
Manchester
14h 10m
£292
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,881 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.2
Food
7.5
BRS
AMS
Excellent 10.0

Pros: great crew and comfortable flight.

Cons: sceens in the plane to show map and direction of travel

TXL
AMS
Excellent 10.0

Pros: My seat at the window was great and the staff really friendly and courteous!

YYZ
AMS
Excellent 8.6

Cons: The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay.

AMS
DEL
Excellent 10.0

Cons: Inflight was better than I expected. But needs upgrading air crafts.

BRS
AMS
Excellent 10.0

Cons: Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you.

Sun, 28 Apr
LCY
London City
BOS
Boston Logan Intl
28h 15m
Mon, 6 May
BOS
Boston Logan Intl
LCY
London City
11h 20m
£298
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,781 reviews
Overall
7.4
Boarding
7.4
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.6
AGP
VLC
OK 4.4

Pros: Nothing

Cons: Very small plane, so much turbulence during flight. It was the worst.

VLC
MAD
OK 5.6

Pros: Speed of boarding and disembarking. Comfortable seats.

Cons: Slight delay

TLV
MAD
Excellent 10.0

Pros: Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;

MAD
MIA
OK 5.3

Cons: The crew at flights run by Iberia were particularly unpleasant. Special those in the flight from Madrid to Miami. Ladies we’re particular rude and aggressive when talking to me and my daughters. Basically as if they were doing us a favor wile doing their work.

JFK
MAD
OK 5.0

Cons: The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty.

Tue, 2 Jul
LGW
London Gatwick
BOS
Boston Logan Intl
14h 05m
Wed, 10 Jul
BOS
Boston Logan Intl
LGW
London Gatwick
9h 40m
£298
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,261 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
LHR
Mediocre 3.0

Cons: When booking I was certain I booked checked luggage, when I got there it wasn't included, I never received a proper receipt. Boarding was delayed fit 40mins and not communicated

MAN
KEF
Excellent 10.0

Cons: Nothing. It was all good.

KEF
AMS
Excellent 9.6

Pros: Nice clean plane, more roomy plane than first flight from Toronto

AMS
KEF
Excellent 10.0

Pros: Nice clean comfortable plane with plenty of entertainment options.

Cons: Found it much too warm in the plane

AMS
KEF
Excellent 9.3

Cons: Wish they served ANY free food

Thu, 29 Aug
LHR
London Heathrow
BOS
Boston Logan Intl
14h 00m
Thu, 5 Sep
BOS
Boston Logan Intl
LHR
London Heathrow
25h 39m
£305
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 4,173 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.3
Food
7.5
STR
ZRH
OK 4.0

Cons: small seats,no LCD for each one,food nor so good.

VIE
ZRH
Excellent 10.0

Pros: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!

Cons: Nothing!

VIE
FRA
Excellent 8.3

Pros: I like the food and servise

BUD
VIE
Excellent 8.0

Pros: Crew was friendly and the flight was nice and smooth.

Cons: No expectations as the flight was less than an hour.

CPH
VIE
Good 6.6

Pros: On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline.

Cons: No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something.

Sat, 4 May
LBA
Leeds/Bradford
BOS
Boston Logan Intl
35h 02m
Tue, 21 May
BOS
Boston Logan Intl
LBA
Leeds/Bradford
19h 35m
£348
Trip: 18 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3,377 reviews
Overall
7.6
Boarding
7.6
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
SFO
CDG
Excellent 10.0

Pros: The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083

Cons: Nothing

LAX
CDG
Mediocre 3.0

Pros: Very little

Cons: Flight was very crowded. Flight crew kept bumping into my seat and never apologized

VIE
CDG
OK 5.6

Cons: I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre.

CDG
MIA
Excellent 9.3

Pros: Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment.

YYZ
CDG
OK 4.3

Cons: My entertainment device did not work the entire flight.

Thu, 9 May
EDI
Edinburgh Turnhouse
BOS
Boston Logan Intl
13h 53m
Wed, 22 May
BOS
Boston Logan Intl
EDI
Edinburgh Turnhouse
26h 30m
£363
Trip: 14 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,060 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BRU
JFK
OK 4.6

Cons: You are considered as a robber but it is inscribe nowhere you don’t have luggage

MRS
BRU
Excellent 10.0

Pros: The chairs were comfortable the staff was very attentive and nice

Cons: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally

MAD
BRU
Mediocre 2.3

Pros: The food was okay but thats the best thing I can say.

Cons: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!

JFK
BRU
Excellent 10.0

Pros: All was planned, no surprises, on time and no hassles

Cons: Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets

TLV
BRU
Mediocre 2.0

Pros: Nothing

Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Thu, 28 Mar
CWL
Cardiff-Wales Arpt
BOS
Boston Logan Intl
11h 50m
Tue, 2 Apr
BOS
Boston Logan Intl
CWL
Cardiff-Wales Arpt
10h 45m
£368
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,497 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.1
Food
6.8
ORD
DUB
Good 6.3

Pros: Crew

Cons: Food

LHR
DUB
Excellent 10.0

Pros: Good price , good career

DUB
IAD
OK 4.6

Cons: Neither wi-if nor the movie system worked. Fortunately we had strong tail winds so an 8 hour flight was 6. They should have let us know while we were still in the terminal so we could purchase a book or download a movie. Beer and wine had to be purchased on an international flight. No economy plus.

MAD
DUB
Good 6.0

Cons: I didn't like being taken for a bus ride and then standing outside in the open for 10 minutes before take off to Madrid and again today being brought to Terminal 1 to have to walk long distances to get to the passport control.

SFO
DUB
Good 6.6

Pros: The staff are always lovley

Cons: They lost my bags and 5 days later I still don’t have them.. traveling alone with a baby for Christmas.. all my gifts were in that bag so Christmas is a bit of a loss.. I find it way to difficult to get refunded or reimbursed for my loss

Sat, 25 May
MAN
Manchester
BOS
Boston Logan Intl
7h 30m
Sat, 1 Jun
BOS
Boston Logan Intl
MAN
Manchester
6h 35m
£370
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 23,552 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.5
CDG
MSP
Excellent 8.3

Pros: Excellent cabin crew!

Cons: Boarding on time and announcing changes to the bowrding schedule instead of leaving customers guessing.

YEG
MSP
Excellent 9.0

Pros: WiFi and Entertainment

ATL
SFO
Excellent 10.0

Pros: Yes

Cons: Took off late. Other than that very comfortable and great experience

SJU
JFK
Good 6.0

Cons: Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog

BGR
LGA
OK 4.0

Cons: If it had left on time Waited 3 hours at the airport

Thu, 20 Jun
EDI
Edinburgh Turnhouse
BOS
Boston Logan Intl
7h 12m
Thu, 27 Jun
BOS
Boston Logan Intl
EDI
Edinburgh Turnhouse
6h 29m
£415
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,384 reviews
Overall
8.1
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
8.0
Food
7.7
LAX
SYD
Excellent 9.5

Pros: Sharp good atention in counter

MCO
LGW
OK 4.6

Pros: - Special meals available for those with dietary restrictions. - Friendly cabin crew.

Cons: - Boarding kept getting delayed without any warning. - Duty free purchase was meant to be collected just before boarding the plane but mine was not there. This was not so much an issue but the man said he would have my bag sent to my seat and I was subsequently approached by a crew member who asked for my receipt. Which he was holding in his hand. I would have thought it would be quite easy to confirm the person without them having the receipt as the their name and seat number is on the receipt but he had to go back and check if it was okay. - Found it hard to sleep on the overnight flight due to uncomfortable seats. Would probably not be an issue in upper class. - No comment on entertainment as did not use it.

LHR
JNB
Excellent 8.0

Pros: Good collection of movies

Cons: To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. The food was not so great.

BNE
AKL
Excellent 10.0

Pros: The crew were informative and friendly and attentive. We fly often and the food on this flight was the best we have had in a very long time, and we weren’t even expecting any. Thank you for a great flight Virgin ,

Cons: Long walk to the gate but no problem

BNE
CHC
Good 7.6

Pros: Food was very good

Cons: Economy passengers kept coming onto business class as our crew member was absent to often and didn’t police it

Thu, 2 May
LHR
London Heathrow
BOS
Boston Logan Intl
11h 45m
Sun, 5 May
BOS
Boston Logan Intl
LHR
London Heathrow
11h 32m
£228
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 379 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
BOS
OK 4.0

Pros: Friendly crew...that’s it.

Cons: Ordering my ticket was a pain, I couldn’t check in online, I was stuck in the middle section in the back for all my flights, they overbooked and we were delayed twice as a result, the entertainment was poor, the food was mediocre, and the seats were not comfortable. There are much better options to fly.

LHR
BOS
Excellent 9.3

Pros: Comfortable seat and ample legroom. Drink before takeoff.

Cons: The uncertainty of whether I would have a seat at all.

LHR
BOS
Excellent 8.6

Pros: I slept. Pillow, blanket, clean disposable headrest cover Food was decent Way above average crew.

Cons: Long boarding process. Broken headphone jack.

LHR
BOS
Excellent 9.0

Pros: I am very glad BA have bought their food service back from the brink. A big improvement.

LHR
BOS
Good 6.3

Cons: Not enough legroom. Seats with more room are priced 100€ more, as if we should be paying for being a bit taller. Again, too cold. One or two degrees up would have been comfortable. The entertainment system is a bit clumsy and has odd choices. SAS planes are better in that department for example.

Wed, 22 May
STN
London Stansted
BOS
Boston Logan Intl
11h 15m
Mon, 27 May
BOS
Boston Logan Intl
STN
London Stansted
10h 10m
£249
Trip: 6 days
Overall 5.7 OK
Based on 1,512 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
EWR
OK 5.6

Cons: not agreeing with the policy that you have to buy even the WATER... that is cheap!!

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
BWI
Mediocre 2.0

Cons: Snow storm cancelled dozens of flights. I was told I couldn't be rebooked at the airport and needed to call in. Spent 6+ hours on hold. Following day was informed at airport that I couldn't be rebooked by customer service and was given no further options. I bought a ticket on another airline. I'll never fly WOW again.

AMS
KEF
Good 6.0

Pros: The price

Cons: The delay

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Sat, 27 Apr
LHR
London Heathrow
BOS
Boston Logan Intl
10h 55m
Sat, 4 May
BOS
Boston Logan Intl
LHR
London Heathrow
9h 29m
£229
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 379 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
BOS
Excellent 10.0

Pros: The crew was very hard working. Plenty of good quality food. I had ordered gluten-free, and was very satisfied. The entertainment options were great.

Cons: Good experience all around.

LHR
BOS
Excellent 9.6

Pros: Exceptional attentive staff! Frequently checked on you to see if you needed anything. Trans-Atlantic service is amazing.

Cons: Liked everything but could have a better classic movie choice.

LHR
BOS
OK 4.0

Cons: Delays at gate while on plane(2hrs), entertainment system non-functional, AC non functional, seat selection lost.

LHR
BOS
OK 5.6

Cons: Layover at Heathrow airport too long. Confusing or non existing gate announcements.

LHR
BOS
Excellent 8.0

Pros: The flight was pretty cold and the attendants came with extra blankets for everyone

Cons: Ran out of ice for drinks early

Fri, 3 May
LTN
London Luton
BOS
Boston Logan Intl
13h 20m
Sun, 5 May
BOS
Boston Logan Intl
LTN
London Luton
11h 20m
£270
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 9 Sep
STN
London Stansted
BOS
Boston Logan Intl
11h 15m
Sun, 15 Sep
BOS
Boston Logan Intl
STN
London Stansted
10h 10m
£249
Trip: 7 days
Overall 5.7 OK
Based on 1,512 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
YYZ
Good 6.6

Pros: Delay was minimized. Wow left enough leeway to naked up some time after a big snow storm.

KEF
BWI
Mediocre 3.3

Pros: The price

Cons: Boarding procedures are terrible. No perks. You pay the difference in price in your baggage and other fees.

FRA
KEF
Good 6.0

Pros: The on board crew was friendly

Cons: Flights were late. I also did not like that they charge for everything. Maybe that is how most airlines are now, but I found it irritating.

BWI
KEF
Mediocre 2.0

Pros: Nothing

Cons: Would not let.me board the flight as my name was booked as Chris and not Christopher. When calling support they refused to change my name as it was 4 hours before the flight....horrible, they cost me a lot of.money!!!

KEF
CDG
Mediocre 2.0

Cons: Everything.

Wed, 1 May
LHR
London Heathrow
BOS
Boston Logan Intl
10h 05m
Mon, 6 May
BOS
Boston Logan Intl
LHR
London Heathrow
12h 52m
£229
Trip: 6 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 379 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
BOS
Excellent 8.6

Pros: Food was better than I thought it was going to be (not that I have enormous expectations for airline food, but it was quite good).

Cons: Economy class is cramped, and it was a packed flight. Obviously, this is not a BA-only issue. It may have been me in my dehydrated state, but the cabin was also quite a bit warm.

LHR
BOS
Excellent 8.0

Pros: Seating quality was good Crew was fine

Cons: They could be better, friendlier

LHR
BOS
Excellent 8.0

Pros: BA always has a wonderful crew and I really enjoy flying with them!

Cons: One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️

LHR
BOS
Excellent 9.3

Cons: Check-in at Heathrow was too long, need more staff. Airport lounge was great.

LHR
BOS
Excellent 8.0

Pros: Plane not full, comfort, choice of entertainment. On time leaving and arriving.

Cons: Unable to check in online. Message said not approved to enter US as yet. Called airline and was reassured but still unclear and anxious about this unusual message. Boarding time was extended.

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