Krakow Hotels

great location, helpful staff, clean, comfortable and elegant. if you're in Krakow, you can't beat the location.

It's an old hotel with huge rooms and high ceilings. The breakfast is fine. The staff was always helpful.

The beds were hard and there weren't enough pillows in the room. The top bed spread looks like it was installed 750 years ago when the hotel opened.

Great location, welcoming staff, and comfortable beds! A+ all around.

Excellent hotel from top to bottom, I would definitely recommend to anyone traveling to Krakow. Great location, just outside the old-town ring. Easy walk to many areas and attractions. Supermarket just down the street, too. Wonderful staff as well.

I was disappointed that the in-room wifi was not free, but sadly, that seems to be more and more common.

We stayed one night in March. We got in several hours before check in time. Not one restaurant in the area was open for breakfast so we decided to eat at the hotel. Breakfast was delicious I would recommend getting it with the room if possible. Since we were desperate to get some sleep we decided to upgrade to a superior room with did not cost very much and we go in right there and then. The room was a good size and very clean. In at the afternoon we got 3 cakes delivered and there was free water in the room. The area is wonderful, right next to a big shopping mall and the translation. Also, walking to anywhere in main Krakow from the hotel is a breeze.

The mattress was horrible ! I have never seen or slept on such a thing. Weird choice by the hotel to put that in the rooms. TV did not work but we also did not call to fix it.

Andels is a beautiful, newer hotel in a great location near the train and bus stations, big shopping mall, the Planty, and old town – including a pedestrian tunnel to get there! Free internet, comfortable bed, nice bathroom, and quiet even though on a main street.

Staff was friendly, good food and all around a nice place to stay.

Nothing really that stands out.

We stayed at the Hotel Kossak at the conclusion of a 19 day tour of Poland. We used Kayak and Trip Advisor to research location, price, etc. and we were extremely pleased with our choice. Of all the hotels we stayed in during our trip, Hotel Kossak was the best! The people at reception were excellent.... especially Monica. The beds had thick, comfortable mattresses and perfectly fluffy pillows. The air conditioning kept the room as cold as we desired. The coffee at the breakfast buffet was delicious.... Not too strong. The in room teapot was very convenient. The breakfast buffet was amazing! Initially, we ate everything in sight, but eventually we were very grateful for the Greek yogurt option! The rooftop was magnificent and the food up there was spectacular.... It was like a piece of artwork... We almost didn't want to eat it.... Just kept taking pictures of it! Delicious as well! Kudos to the chef! The location across from the river and the castle was perfect to walk to both Old Town and to Kazimierz. We also took a boat ride down the river with the discount coupon we received from Monica. The general store, Jubilat, was only two doors away.... Very convenient for snacks, batteries, alcohol, etc. Next time, we won't pack toiletries.... Easier to buy them at this store. The bus and tram stops were conveniently located a few feet from the hotel. Poland turned out to be a hidden gem, and the Hotel Kossak gave it sparkle! Thanks for a most comfortable and memorable experience! We will be back!

Perfect in many ways. The staff was knowledgeable, the location was fabulous, we were able to walk to most interesting locations & restaurants. Hotel was spotless, food in restaurant was above average.

nothing

Very good location, high standard of rooms, would recommed this hotel

Rooms were very warm at night, food and drink was quite expensive.

the room was spartan--apparently you have to ask for an extra pillow and it was overpriced--the location is the best thing--but it was clean

the decor of the dining room is appalling

Location could not be better, the rooms are large and comfortable, breakfast with lots of options.

Great location, walking distance to most everything you'd want to see. Stellar service! Good food. Great comfortable room and great shower! Super happy with this hotel. Loved the regal vibe.

Reach of wireless signal was at my room. Room was at the end of corridor, that is why. But it is simple thing as wireless repeater for comfortable internet access. Connection was bad all the time, and with that speed as well. Going out of room to get a better connection is stupid. So, if that would be fine, I would give 5 stars, with lack of internet only 3.

Abit tired. Staff were NOT up to a high level. First room stunk, second room curtains were ripped and the the third room was fine. As I was drawing my bath the porter arrived to tell me he had given me the wrong room and we had to move!

No room service

Reception staff very helpful everything arranged for us, pick up from airport trips etc. Little noisy on Saturday night but otherwise excellent

Superb hotel, very modern, slightly expensive to be totally honest but really lovely hotel.

A little on the expensive side.

The staff were great, very helpful. It was close to public transport and bus/tour pick up points. good view over the river and town. rooms well thought out spacious and clean.

got ripped off by a taxi driver but I suppose you get that, nothing to dislike about the hotel at all

Location! Value for money! Staff is extremely welcoming!

Did not offer mulled wine at the bar :(

Have been staying at this hotel for the past 15 years during my visits to Krakow. Clean and consistent. The restaurant has the best mushroom soup and potato pancakes in the city. I've tried many and return here regularly. During hot months, they can provide a fan to take the edge off. Very few hotels have AC, plan accordingly. Location to Old Town is excellent. Out the door, straight and you are in the heart of this magical city.

I'm a repeat customer and do not have any dislikes.

Very helpful staff, nice new modern decoration, very good location out of main road.

n/a

Staff were very helpful and most spoke excellent english which made our time their so much easier without the barriers. Room was excellent and spotless as was the bathroom/shower. Very modern. Close to the train station for convenience. Cannot fault this hotel at all, except for lack of fresh orange at breakfast. Apart from that thumbs up all the way!!

This place was nice. Good value.

Lovely staff! Great location! Very good value for the money!

Then I left some laundry in my room in a black bag and they stole it! Crazy. I ream really nice taylored suits and shirts were just taken from my room. I was very upset. They denied taking anything, but know exactly what I packed and exactly where I put my things. So I left and am never coming back.

We thought it was very comfortable. Loved the design and the central location Enjoyed spa and pool and the breakfast was very enjoyable. It was really enjoyable to come back to in the evening Overall staff very pleasant and efficient Great value for money

There wasnt anything that we didnt like the only thing that concerned us was that when we went to check out the staff member said according to the hotel we had not shown up? couldnt understand this email when we got home and there was a mention that we were considered a no show and we were concerned about charges because of the confusion

We enjoyed the location just 10 minutes from the square and a choice of many restaurants

Didn't like the very soft pillows on the bed and could not set up a tab for drinks and food in the bar and restaurant as it was a separate company we had to pay there and then

good location, very close to Wawel (tourist attraction), helpful and friendly staff

the internet bandwidth is not great but it seems I had it in other places in the city, not only in the hotel.

Distance from the main square and railway/bus station.

Location is just perfect - 5 minutes from central station and 3 minutes to city square

Hotel stuff was polite, but not so willing to help

The staff were extremely helpful and friendly

Location, location, location with a beautiful room, service and excellent staff!

We enjoyed our stay immensely!

Excellent food , v helful staff.

No

The decor was excellent and the rooms were spacious. Breakfast was probably the best I have ever seen/tasted - a wide variety and declicious. The location couldn't have been better - on the main drag and just a 2 minute walk from the Old Market Square. The staff were very polite and helpful upon arrival.

I couldn't really fault the hotel. If I had to be really picky, we didn't get our free water replaced each day and the sink surround/mirror was not wiped over, although the room was tidied each day and was absolutely spotlees upon arrival.

The hotel is located in the city center, so getting around for sightseeing was all done by foot or the occasional tram. Hotel staff is very friendly and accommodating. I had a very spacious low level room with two beds. Overall, very satisfied!

Stayed on the 1st floor and for 4 nights over Thanksgiving weekend, which also happened to be the same weekend as Advent (Catholic start of Christmas season). The halls were a bit loud, but mainly from the noise of people walking up and down. There were a couple of parties at the hotel but they all finished at a reasonable time.

Staff very accomodating . Need to stay in updated room

great location, staff very pleasant, great breakfast, nice cosy hotel.

Great location, helpful reception staff, good breakfast selection, comfortable rooms.

Staff at breakfast miserable and the young girls couldn't even bring themselves to say good morning - unsual for Poland. Sadly a contrast with all the other staff who were lovely. The location of the breakfast area involved steps which was tricky for my elderly mother.

I expected AC in my room and it was not there. It was the main reason for selecting this hotel. I will not select this hotel again.

Rooms small, double bed put against the wall. And difficult to come out of it. No toiletries at all.

Location

Na

The location was brilliant. The room was very clean.

I had a room with skylights. One of these had Venetian blinds, which cannot close completely when fitted to a skylight; the other two no blinds at all. As a result, I woke up at daybreak every day. It would have been nice if all the skylights had been fitted with rollerblinds.

Location , beautiful property

AC does not cool. Breakfast is very expensive. The staff at breakfast are not catering i asked for eggs n pancakes and i only got eggs w bakon which i didn't order. I served myself cereal but there were no spoons to eat it with.

excellent restaurant great location helpful staff many amenities

The staff were extremely friendly and helpful, very observant and keen to ensure that we had a good stay. The bed was fantastic. The room, while not luxurious, was large, clean and airy.

The breakfast was quite traditionally Polish, which may or may not be a good thing depending on your taste. The coffee was the only real disappointment. But the tea was fine.

very nice central position, close to the old town, own parking, even if very small

the rooms on the main street are noisy

proximity to sites of interest

poor location due to very busy main road that has to be crossed to go anywhere, this was not mentioned in any hotel info that we saw, only on the last day of our 5 day stay did the reception tell us that if we walked 500 meters we could cross by an underpass rather than playing chicken across a 6 lane highway !

Staff efficiency and friendliness. Very clean rooms. Pool facilities were excellent, and not crowded. Reasonable bar prices.Would happily return to this hotel in the future.

Quiet position yet very close to a selection of restaurants and within walking distance (or an easy tram ride) of the castle, central square, railway station etc.

very central, clean

Clean rooms, brilliant location.

Corridors smelt of cat urine, staff not that helpful, breakfast not that nice, building work done early in the morning and late at night.

Location , cost , staff very helpful.

No kettle /tea/coffe etc in room. No english speaking tv channel even for just news.

amazing atmosphere in line with the lovely old town neighbourhood and the Kazimierz quarter, very kind and helpful staff, walking distance to all points of interest in Krakow (also less than 5 min to public transport stops if you don't want to walk)

Free bottles of water. Old world charm. Excellent breakfast. Air con. No complaints at all. Have already recommended it to a friend who intends to visit.

Not fussed on orange bedspreads. Bit dated. But thats being very picky. Thet were spotlessly clean.

We really liked the traditional Polish style of this hotel and it's beautiful and unique setting on the main square in Krakow. The staff were all extremely friendly, polite and helpful. The central location near to the Castle and main city centre tourist sights make it an ideal base to explore the city.

Perfect location.

There is no sitting area or bar in the hotel.

Position - near station and centre quiet area , slept well

na

close to city cetre and rail station, free water

bed was very uncomfortable, mattress very hard and thin.

Close to high-way, nice room, excelent and diversified breakfast

The staff is not really good in speaking English, but we managed to understand each-other.

I found this hotel pleasant and cheap. Most of my money was spent on the taxi in trying to find the place, so the hotel wasnt that cheap after all considering it took an age to find.

The hotel looked like it was out in a barley field, a bit of a distance to get back into the city centre - one bus and two tram rides away - too much hazzle indeed.