Recent reviews
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8.0
The staff in the diining area very good and friendly my third visit, The beds in the room need looking into, other wise all good
review from KAYAK -
6.3
I liked being able to have a smoking room although the agent on the telephone told me that none were available at this hotel. As there are only two smoking rooms in this hotel, I was very lucky to secure one on check in and would like to suggest that you inform people of this option when they telephone to book. My room was opposite the pantry which meant a very disturbed night as I was awoken by clattering of pots whenever anyone requested room service. I also found the room very cold. The notice said the heating is turned on only in the autumn and winter months, however, as you know, England can be cold at any time. The hotel is very badly signposted. There is a sign at the roundabout but none to show where the hotel drive is. Both myself and my visitor spent at least ten minutes driving around looking for the entrance. A sign would be good.
review from KAYAK -
6.3
I found the hotel, as I have each time I have stayed there to be very pleasant and very convenient for me and my business needs.
review from KAYAK -
4.3
The location was very convenient for the motorway and was within walking distance of Sandiacre. The food was not very good
review from KAYAK -
6.6
My wife and enjoyed the comfort of the bed and the excellent business-like breakfast. The staff were friendly and responsive to our questions. Our SATNAV did not find the hotel based on the postcode and there were no obvious signs. I had to telephone the hotel to get guidance. Once we found it there was not a problem returning to it.
review from KAYAK -
3.4
Poor customer service
review from KAYAK -
6.4
Excellent price and convenient location
review from KAYAK -
7.6
Friendly staff. One of our two rooms was upgraded. 24 hour service was available - but not to the room - it was a fair walk to collect food in the night. Expensive Internet access.
review from KAYAK -
6.4
The rooms were nice and the breakfast was good The staff always looked miserable, although they were helpfull. I felt uncomfortable asking for help. The toilet didn't work in the room we were allocated and we had to swap rooms.
review from KAYAK -
4.8
interior, staff, beautiful picturesque scenery very expensive internet facilities, early cleaning of the rooms
review from KAYAK -
5.6
The staff were helpful and very friendly. I was upgraded as there were no rooms of the type I had booked. The shower was cold! There was a cobweb in my face as I entered the room which would suggest the cleanliness could be better.
review from KAYAK
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6.6
My wife and enjoyed the comfort of the bed and the excellent business-like breakfast. The staff were friendly and responsive to our questions. Our SATNAV did not find the hotel based on the postcode and there were no obvious signs. I had to telephone the hotel to get guidance. Once we found it there was not a problem returning to it.
review from KAYAK -
7.6
Friendly staff. One of our two rooms was upgraded. 24 hour service was available - but not to the room - it was a fair walk to collect food in the night. Expensive Internet access.
review from KAYAK
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6.3
I liked being able to have a smoking room although the agent on the telephone told me that none were available at this hotel. As there are only two smoking rooms in this hotel, I was very lucky to secure one on check in and would like to suggest that you inform people of this option when they telephone to book. My room was opposite the pantry which meant a very disturbed night as I was awoken by clattering of pots whenever anyone requested room service. I also found the room very cold. The notice said the heating is turned on only in the autumn and winter months, however, as you know, England can be cold at any time. The hotel is very badly signposted. There is a sign at the roundabout but none to show where the hotel drive is. Both myself and my visitor spent at least ten minutes driving around looking for the entrance. A sign would be good.
review from KAYAK -
6.3
I found the hotel, as I have each time I have stayed there to be very pleasant and very convenient for me and my business needs.
review from KAYAK -
4.3
The location was very convenient for the motorway and was within walking distance of Sandiacre. The food was not very good
review from KAYAK -
3.4
Poor customer service
review from KAYAK -
6.4
Excellent price and convenient location
review from KAYAK -
6.4
The rooms were nice and the breakfast was good The staff always looked miserable, although they were helpfull. I felt uncomfortable asking for help. The toilet didn't work in the room we were allocated and we had to swap rooms.
review from KAYAK -
4.8
interior, staff, beautiful picturesque scenery very expensive internet facilities, early cleaning of the rooms
review from KAYAK -
5.6
The staff were helpful and very friendly. I was upgraded as there were no rooms of the type I had booked. The shower was cold! There was a cobweb in my face as I entered the room which would suggest the cleanliness could be better.
review from KAYAK
