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Friendly and helpful staff. Great location and superb view from restaurant. Comfortable room peaceful and quiet surroundings
Changed room-the staff were most accomodating. The room was excellent and would definitely return The curtains, especially on the ground floor with car lights shining in, were too light-need block-out curtains.
Excellent and friendly reception on arrival
Great pool and location to town and activities
Private reservable spa, local breakfast facility, free parking, great staff
nice location, room was not big but comfortable and in good condition. some reception staff was not really friendly
it was really nice and the service was good
Its proximity to shopping, Paihia wharf. Facilities are very clean and presentable.
Central location N/A
good location on bayside promenade and close to pier for boat trips. good facilities and good value buffet dinner. orientation of accommodation wings means that few if any rooms could enjoy a bay view.
The location was great, the staff were friendly, and the swimming pool and jacuzzi were good. The beds were very uncomfortable.
The staff were OVERLY friendly and helpful, good location, clean and tidy unit and quiet.
all rooms had a view of the beach. staff was very friendly and accommodating.
It is truely a magnificent hotel offering friendly service.
The view was great and room very comfortable It was quite pricey
Ideally situated for touring the area The restaurant was rather pretentious and the same CD was played during thye two evenings we dined there. On one of the evenings they had taken a reservation for dinner from a party of 16 who were not residents - the staff and the kitchen could not cope with the result a number of residents had to wait over 90 minutes for one course.
Location was perfect - close to town, but off the main street so very quiet. It was possible to walk to everything, including shops, restaurants and ferries across the bay. The rooms were very large and had a great view. The staff was very friendly and helpful.
The spacious room Only the small step outside where I triped and nearly fell over, it is quite dangerous
Loved the complementary luxury toiletries ;) Would love to return again in the Summer months...
Large room, excellent service, fast, free wifi. Great shower. Easy parking. Friendly staff. The restaurant prices were I bit high and we did not eat there.
They were so nice and friendly and accommodated us for a 2nd night last minute Very clean and great beds!
Pleasant welcome, helpful reception staff. Clean room with all essential items and a few bonus surprises! Definitely would recommend this hotel and stay here on my next trip to Paihia.
Clean and close to main attraction.
clean,tidy,quiet,close to attractions
It was farther from the center of activity than I expected.
Peace and quite Serving of supper closed at 8.30 pm.....it could have been a little later seeing that it was a saturday night.
Nice room. Good location. Friendly staff. Poor self laundry machines.
Good seaside view, and good locations. too many small insects hiding behind the curtains.
Beautiful view, quiet at night despite being on a beachfront, short walk to shopping and eating out facilities of a good range of choice.
Excellent location, clean and comfortable room, friendly staff, and right next door to an excellent restaurant.
Great price for a weekend getaway, everything you could possibly require within your studio, clean and comfortable rooms, and within walking distance to 2 very wonderful restaurants and Paihia shopping. *The noise from the traffic. * No private sitting area at the front of our room * Had asked in booking to be away from the main recpetion area, ended up being right next to it.
Great view, spacious room, good staff, handy location to restaurants and shopping Noise insulation is very poor. You can hear and understand your neighbours conversations inside your room and noise also travels up the wall from the units below. Neighbour had TV on till midnight, was clearly heard in our room. Bed was worn out, overlay threadbare, electric blanket had no straps and bunched up under your body.
casabella motel is convenient and quiet and the room at which we stayed was clean and the motel staff helpful at all times everything was fine
It's in a good location about a 5 min. walk from downtown Paihia and close to some good restaurants and bars. Also 2 blocks from the beach. The staff is very friendly and helpful and the room has a kicthenette if you want to cook your meals there. Comfortable, clean, and quiet.
Comfortable bed, quiet location. Overpowering smell of air-freshener in room. Tired decor, but you get what you pay for.
Lovely pool and spa area, very friendly host, good room with great showe and kitchen. Only the refrigerater temperature was to low, my cucumber was frozen. Everything else was brilliant.
It was a good older style motel, but was clean, big and had the facilities we needed for two night stay. We went there because our daughter stayed there some years ago. It was handy to a couple of restaurants and quiet, off the main road.
Very clean and comfortable. Convenient location with lovely owner.
Basic but clean apartments. Staff friendly. Met our expectations for what we paid Nothing we didn't like
Wonderful hosts, very friendly and informative, with great recommendations for what to do (and not to do) in the area.
The peace and quiet and the level of service.It was a wanted break and couldnt be better. Nothing we didnt like.
The room was lovely It was not near the beach or the town as I thought it was. We had to get a taxi both nights.
Some nice touches .the free dvd selection ,the fresh muffins Getting into the entrance off the main road for the first time was a bit of a mare
We stayed here only for 1 night when we first arrived in NZ after a 24 hour flight and were welcomed with home made muffins and a beautiful cottage. We could park the car just next to it. Very quite location, slightly out of town.