Very nice hotel, wonderful location, staff was helpful and took the time to talk with our kids, overall a great experience.
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Amenities at The Ritz-Carlton Philadelphia
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
- TV
Reviews of The Ritz-Carlton Philadelphia
8.0
Very good
372 verified ratings
Wonderful
172
Very good
54
Good
50
Okay
28
Fair
20
Mediocre
20
Poor
28
Summary of reviews
Guests say
Guests consistently praised the hotel's central location, making it easy to access city attractions and enjoy scenic views. Many enjoyed the lively bar and its atmosphere, as well as the building's unique architecture. However, there were frequent complaints about service quality, with several guests citing unresponsive staff, long wait times, and issues with billing or room readiness. Cleanliness was also a concern for some, with reports of unclean rooms and public areas. Overall, while the location and bar stood out positively, service and cleanliness did not meet expectations for many guests.AI-generated from customer reviews
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Score by provider
8 out of 10
265 reviews
6.4 out of 10
8 reviews
8.6 out of 10
2 reviews
9.4 out of 10
6 reviews
All reviews
Pros (+) The service and attentiveness to detail is always excellent. My room was lovely and more than comfortable. This is a lovely hotel with a perfect location, just south of City Hall.
Cons (-) We experienced several days of significant rainfall and the lack of a covered awning to the curb was a bit inconvenient.
Cons (-) Mediocre food
Pros (+) The hotel is centrally located and very well maintained. I believe that the value for dollars was excellent. Service and amenities were also excellent.
Pros (+) The Ritz Carlton in Philadelphia is a luxurious, welcoming hotel centrally located just south of the iconic City Hall. The.staff were courteous, responsive and very helpful. My room was oversized and very comfortable with outstanding housekeeping service. This was my third visit and will surely not be my last. My son now lives in center city, so this will be my home when visiting in the future.
Pros (+) The hotel and staff were extraordinary. i was always greeted upon leaving and entering the hotel. Oftentimes the bellman or concierge would ask if I needed anything. I must have looked a bit lost!!! The situation detailed below needs to be addressed because other than that, the room was most comfortable with a lovely view of City Hall northward Amanda in housekeeping was excellent in refreshing my...
Cons (-) There wasn't anything "I didn't like!" However, The only "hiccup" I experienced was a slight odor of tobacco in. my room at the end of each day. When I notified the front desk they were quick to put a plan in place to remedy the problem. Unfortunately, the odor continued and was probably a function of the odor of the carpet, drapery and bedding.
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Location
10 Avenue of The Arts, Philadelphia, PA 19102
What's nearby
- The Residences at The Ritz-Carlton74 yd
- Philadelphia City Hall126 yd
- Loews Philadelphia Hotel359 yd
- Pennsylvania Academy of the Fine Arts0.3 mi
- Church of St. Luke and The Epiphany0.4 mi
- Pennsylvania Convention Center0.4 mi
- Rittenhouse Square0.5 mi
- The Franklin Institute0.7 mi
- Liberty Bell0.7 mi
- Independence Hall0.8 mi
- Independence National Historical Park0.8 mi
- South Street1 mi
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about The Ritz-Carlton Philadelphia
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | August | £322 | £367 |
Cheapest month to stay with an average 7% drop in price. | Most expensive month to stay with an average 9% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The Ritz-Carlton Philadelphia
Which month has the cheapest rates at The Ritz-Carlton Philadelphia?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Ritz-Carlton Philadelphia is February, with an average nightly rate of £221. The most expensive month is May at £291 per night.
What is the cheapest day to book The Ritz-Carlton Philadelphia?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Ritz-Carlton Philadelphia is Thursday, with an average nightly rate of £264. The most expensive day is Friday at £385 per night.
How far in advance should you book The Ritz-Carlton Philadelphia?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Ritz-Carlton Philadelphia, book around 1 week in advance. This could save you approximately 23% compared to booking last minute.
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See most recommended stays in PhiladelphiaGood to know
Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
0.6 mi | Philadelphia | 6.5 mi |