Find cheap flights to Philadelphia (PHL)

No chargers or tv on planes

At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!

Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.

Why do the crew have to slam the overhead and catering compartments to get them to shut?

Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed.

It was delayed almost an hour.

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- late in arrival - 2h late in departure - lost my luggage

Everything was fine

Flight crew were courteous and efficient.

The flight attendants were helpful and attentive .

No drink

Boarding was a breeze, the A380 is so much quieter than the usual 747 and really clean. We arrived on time.

As a silver Avios member I've gotten used to the cabin crew calling me on my name when they come and talk to me. This time they spoke as little as possible and it was all incognito. They seemed to be more interested in various Facebook updates than working business class.

friendly crew

No refreshments (not even coffee or tea) on an international flight. I expect that from EasyJet but not BA.

Staff was nice

Way too long of a flight not to be able to recline much, stretch your legs much or get comfortable. Miserable

We left on time and boarding was efficient

As we have learned, airlines, like banks, have figured out how to make more money (even though fuel prices have dropped) fees, fees and more fees and less, less, less services... o food, have to buy and they run out fast... The flight attendants are not as friendly (also depends on the individual) in general...

The crew was so attentive and respecful! Kept pouring wine as we wanted (without saying a qorf or requesting it) this is how business class should be. I love air canada business class. Super hyper recommended. Food was ok, in spite it eas a short flight. Crew was very very nice. ❤️

Nothing

good services .

The shortest flight time between NYC and St. Petersburg Russia. Good connecting time, smooth transition in Helsinki.

I have never used this airline before and as it was highly rated, I was glad to give it a try. The seats were crammed together very tightly, even for me, a short person! So, the flight was uncomfortable. Then the food was poor. The selection of films was uninspired. The service was indifferent, disinterested, ungenerous. There was something meager, miserly in the whole experience. They are obviously maximizing profits at the expense of the customer, who seems totally disregarded. I would not choose this airline again!

Movies.

No leg room.

No leg room

Airplane was nice.

I paid $90 for economy comfort for my flight and did not get an economy comfort seat. I am very disappointed with Finnair in this. They will not refund my money at the airport and now I need to go through their home office for a refund. It was bad enough not having any extra leg room on a red eye when you are over 6 feet tall but now I have to jump through hoops to get my money back.

Nothing so far

incoming flight was delayed by 1 hour, ensuring that we missed our connecting flight from FRA to BOS. Lufthansa staff could have already booked me on a next flight instead of having me go to a service desk and NOT being able to get me on a flight - I had to make my own arrangements while calling the Lufthansa help line.... Not a big fan of the airline and will try to avoid as much as I can.

Staff was rude

Efficient and friendly checkin, good flight overall

RUDE male flight attendant, but the ladies were nice and helpful.

The check in staff and crew were very nice and helpful

The seat had plenty of room but not comfortable for a long flight Entertainment options were just okay

Everything!

Did not take the flight in the end

My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines

The flight was late but the pilots made up most of the time

Uncomfortable seats

Smooth flight

My economy window seat was just too cramped for a big guy on a nine hour flight

The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination.

The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful.

The entertainment was quite dated and didn't have new movies etc

Catering is ok

Seats comfort really old school

No chargers or tv on planes

At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!

I liked the staff and the chocolate

I didn't like the meal much and the lighting was too bright most of the time.

No assists

Poor service

Swiss has the most cheerful crews I've seen, and their enthusiasm is infectious which makes it easier to tolerate being cramped in a plane for hours. Also, I love that they give you a Swiss chocolate at the en of the flight.

On time departure. Nice crew Meals were fine for airline food. Would take again.

Tight connection on Zurich.

Boarding was a breeze, the A380 is so much quieter than the usual 747 and really clean. We arrived on time.

As a silver Avios member I've gotten used to the cabin crew calling me on my name when they come and talk to me. This time they spoke as little as possible and it was all incognito. They seemed to be more interested in various Facebook updates than working business class.

crew friendliness

no charging ports

On-time arrival

Seating was very packed

Quick boarding

Disinterested crew; pay for coffee and anything else but don't accept cash or "American" credit cards...tried 2 Visa cards to no avail while crew member said "American" each time...what?

Everything was fine

Flight crew were courteous and efficient.

Service, entertainment and food are top notch!

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- late in arrival - 2h late in departure - lost my luggage

Nothing so far

incoming flight was delayed by 1 hour, ensuring that we missed our connecting flight from FRA to BOS. Lufthansa staff could have already booked me on a next flight instead of having me go to a service desk and NOT being able to get me on a flight - I had to make my own arrangements while calling the Lufthansa help line.... Not a big fan of the airline and will try to avoid as much as I can.

same as above

same as above

Crew on board were excellent.

There was a 40 minute delay in the Athens airport, which precipitated a race to catch the connection in Munich to Boston. Also, the food was below par. Nothing you'd get from the old Lufthansa...

The service by the flight attendants was very good starting from the welcome to the end in spite of the fact that it was quite late night flight. Also by fortunate luck I had the chance to sleep as the next three seats to me were all empty in the middle block, which made the whole trip less exhaustive.

If the seats next to me weren't empty and I couldn't lay down across all of them it would have been a difficult flight as the economy seats are not even close with economy comfort levels of other international airlines like Turkish Airlines especially the seat pitch size. Entertainment choices could be improved by more recent movies. There were very few selection.

Even relative to other economy trans-Atlantic flights, the seats on this old plane were way too close together.

Safe flight arrived early!!!

Crew seemed non friendly. Did only what was required. Seats were tight And very cramped.

The speed of bouncing back from the computer system mishap

The check in people' rudeness, awful food, slow service

Full flight but I had two seats and a delightful Ghanaian seat mate

Being dumped in Phillie with canceled E.g. To Burlington Vt

The Business - was The Business! Loved it.

The flight was late but the pilots made up most of the time

Uncomfortable seats

Staff!

Food was awful. Sorry. Breakfast was unrecognizable. Landed hungry.

I felt that they were very thoughtful about the fact that it was a long flight. We got two small meals, which was perfect, and even a little gift bag with a sleep mask and toothbrush and such in it. These were just a couple of the many nice touches included in the flight.

Very small quibble: the screen resolution, or maybe the contrast, of the personal video players was not so great. This was fine in most cases, but it meant I could not watch videos that had subtitles. Not a big deal but possibly worth fixing. Thanks

Nothing

Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke

No chargers or tv on planes

At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!

That we didn't crash

Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours).

The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination.

Even a short flight (1 hr 10 minutes) serves a good sandwich for lunch, drinks, and excellent chocolates to top it off.

It was delayed almost an hour.

No assists

Poor service

Everything was fine