Really liked the fact they had king size beds. Our room was clean and the staff was very friendly and helpful.
Staff was very efficient and Jose, at check-in desk was extremely helpful. I would recommend the hotel to our friends and when I return will book there. Quiet and very relaxing. His recommendations for dining, which we followed, showed me that he listened to what we liked and the recommendation was exactly as we expected. I did not read guest reviews so I cannot comment on that question
The location is perfect. The rooms are small though i have booked a superior double room.
Great location, close walking to pedestrian mall. Clean hotel and friendly staff.
Overall great hotel Non smoking room smelled like cigarettes
the location of the hotel and quality of its staff and facilities were ideal for our city break
We liked the location and the Staff were very helpful. The staff did everything they said they would do and we appreciated their positivity and quick response concerning the bed.. The bathroom was too small for 2 people. The mattress had to be turned or replaced( not sure which one) because it had dips on both sides. The restaurant was over priced. The one dinner we had was very good and the presentation was beautiful, however, for 2 vodka tonics with absolute vodka cost 34 euro and the lobster salad, while beautifully presented, was 19 euro for 2 small claws and some greens.
The room and the bed was very comfortable. Good location, walking distance to most sights and shopping/restaurants.
location small room
The location is great and the staff were very helpful and always friendly.
The staff was excellent, curteous and attentive. The hotel was clean and the room was frequently serviced. The room had a lovely terrace. We received a courtesy champagne for my wife's birthday - nice surprise. The room, although called luxury was rather adequate in size and in an unusual shape. The TV (both quality and content) needs upgrading.
Wonderful hotel! everyone was so friendly and the room was a good size. The front desk was so helpful with anything that you needed. Also, it was right in front of the Agenda train station, making it super convenient to come and go to the airport but I didn't even use the train station to travel around downtown Lisbon or Alfama as everything was within walking distance!
room very comfortable and clean. spacious. luxury hotel at good value. the location is a bit far from the city center where stores and restaurants are walking distance. Also a bit removed from the cultural hub of Lisbon with views of the hills and access to the tram.
salle de bain, lit, salle de fitness, spa manque de poids dans la salle de musculation
Very helpful front-desk staff. Attractive design of the hotel itself. Rooms were very tasteful and comfortable. Breakfast was good. Somewhat distant from the city centre.
Great staff . Good breakfast.Close to metro,airport shuttle and spotlessly clean.
The helpfulness and attitude of the staff. The hot water in our room was inadequate but this was rectified quite quickly by the staff
The proffesionalism of the staff and the cleanliness of the room
it is located on a quiet street and provided some anonymity the staff were unobtrusive and polite the lack of information about its facilities for use and the fact that it says the internet facility is for 24 hours timed as per your usage on the website but you are charged for 24 continuous hours whether you use it or not
New and very clean, very helpful staff, next to Metro. the bed is very hard. Parking cost 10 euro per 24hrs.
I got really surprised with the hotel. Lisbon is a friendly city and the hotel is very well located. I would recommend for everybody.
location staff had a dry attitude
What I like best was the family room. Actually, it was divided in two room suites but connected with a door. The confort was also remarkable. Despite all the confort and cleanliness of my room, I was very disappointed with the restaurant food. Specially dinner. It was expensive (for Portuguese standards) and not characteristic of the region. They should have "Bacalhau", "Batatas ao Murro", "Sardinhas Assadas", "Pastéis de Nata", etc... The food was very beautiful but frozen inside sometimes (specifically potatoes). However, the breakfast should have more fruits.
Comfortable rooms with views from the balcony to the park and Lisbon; bathroom was a bit small but adequate; good buffet breakfast to start the day, great location; taxi rank right outside the hotel, relaxed and quite location and easily accessible to motorway for travelling with a car.
The view from the room over the park was nice, the morning porter and receptionist were both friendly and helpful The night staff we found to be rude and unhelpful, the so called restaurant they advertised only served breakfast and we were led to believe they did dinners etc, after treking around the city and up the very steep hill to the Sana Rex we wanted a well deserved drink in the bar and our bed (hard and uncomforable as it was) the bar shuts at 11pm as however at 10:40pm when we arrived in we asked for a quick drink before heading to bed and were told no the bar is closed - we pointed out the sign suggesting otherwise & the rude man again just dismissed us with a wave and said it's closed.We had booked the romantic package - lovely...shame the rest of our stay was anything but in our cramped room with rock hard beds & flat pillows! Never again!!
it has a good location and a beautifull view
Quite good location for the reasonable price. The breakfast was tasty enough. Hotel staff was kind with good English. Elevator was very busy and broken for one day. Didn't feel envy for people living i.e. on the 8th floor..
no Capuccino for breakfast
Of course,the setting of the hotel is very good and the standard is very good. no complaints, I would advise the staff to go on 'n english language course.
staff really helpful
Good service, nice location and very clean room. The hotel is somewhat uphill, so preppare to climb a bit.
We have stayed at Sana Rex almost 20 times in the past five years. We chose it by random the first time we came and never thought of looking for another hotel when we return to Lisbon for a professional project.The staff is friendly, courteous, concerned for our welfare, and extremely loyal to the hotel and to each other. The complimentary buffet breakfast is a terrific way to start the day.Location is wonderful, across the street from lovely Parc Eduardo ., easy walk to Gulbenkian Museum and nice walk down Avenidada Liberdade to Rossio Square. I think they should offer free internet access.
The breakfast was above average. Other than one man, the staff was very friendly. Public transportation in the area The hotel is on the top of a good-sized hill. Taking the bus or a taxi is the only way to avoid a big hill climb. The room was small. Fitting an average size person on the toilet met with some challenges.
The hotel was beautiful and truly monumental and a part of the Portuguese history, opulence and grandeur. Everything about it was magnificeint, from the lobby to the room, to the hotel service and staff. I couldn't have wished for more!
The location, the staff and the breakfast. Nothing
Attentiveness of staff and concierge was most helpful. Very central and close to all sites.
The staff was very friendly and useful. The interior design was warm and inviting. Breakfast could have more choices, considering that this is 5-star hotel.
Our room was cold
The location was perfect, staff very friendly and helpful, breakfast was excellent.
Staff was very helpful, allowed early check in after long international flight. Breakfast was great. Location was central. Room and lobby were lovely. Nothing not to like.
Not the cheapest hotel in Lisbon, but for sure, the best value for money ratio :)... it's really a palace in the centre of Lisbon! Very cosy and very relaxing, luxorius but not opulent... everything is made with very good taste, the staff is very friendly!
The gorgeous interior and old world charm!
Everything at this hotel is to like. From the setting, room furnishings, attention to detail, amenities, breakfast and excellent staff. Couldn't find one fault with this hotel. Would be delighted to find a reason to go back.
The location, in the heart of Lisbon, is great. You get the worst of the two worlds, old and new. The facilities are old, and oddly for a historical hotel, quite charmless. The rooms are dark, the bedding cheap, and the room furniture straight out of the seventies. Although "run-down" would be an exaggeration, the hotel seriously needs a face lift, a bit more comfort, and some taste in its decorations (throwing sloppily a hodge-podge of old-looking furniture doesn't really do it, nor holding on to carpets that haven't been changed in twenty years.) The amenities are next to non-existent (for example, the hotel does not have a restaurant.) You obviously cannot expect a historical hotel to have the same level of comfort and the same amenities as a modern one. But would it be too much to ask that a five-star try? You pay for five-star and you get a three-star.
I have been at the Zenit Lisboa 3 times so far -- never been disappointed. N/A
Safe & clean environment There was no parking available.
great location, walking distance to Metro
room's comfort, good position
parking garage - too small and very difficult tp park
the room was spacious and clean. The lobby was comfortable, the restaurant excellent, but the top was the breakfast which was kind of an early lunch. Terrific the prices were expressed without VAT. We were surprised to had to pay a higher rate than the one fixed on the internet due to VAT. This was the first time
We had booked only one night and unfortunatly the could not extend but we're helpful in finding another close by.
The Zenit was spotlessly clean and very comfortable. There are a couple of pastelarias just opposite for an excellent cheap breakfast. The hotel is easily accessible from the airport by bus and just 100m from the bus stop at Saldanha (15mins). It is well placed for exploring the city just a short bus ride (from Saldanha) or 20min walk to centre.
cleanliness cleaning lady would come in without knocking, walls to thin - could hear people
The location is a couple of KM from where you might like to eat in the evening, but is close to the Metro. Lisbon is basically a spreadout city and the metro is needed to get around. The staff were most helpful at reception. The rooms are servicable, a bit older and smaller than other hotels, but they work. Unfortunatelly we tried the restaurant for dinner. I suggest this be avoided - lack of quality and atmosphere. There are many other great places to eat in Lisbon.
The hotel is pretty centric, it takes 20 minutes to walk to the centre, the rooms are nice and clean, there's no noise to bother you and the price is ok.
We had a very nice and quiet room. The Garden was a paradise incl. the pool-area. Very good breakfast. friendly an helpful staff. It could be a little bit cleaner in the pool-area and toilet-paper and paper towels were missing in the ladies room.We didn't like rests of cigarettes lying on the breakfast-terrace.
it was everything we hoped for and the hotel is beautiful. the staff were wonderful and the atmosphere was very relaxed.
Everything.. Hotel, Service, Breakfast, Room, Pool, Sauna... Nothing
The location of the hotel is perfect! up to a hill, situated in a quiet area but you need a car so you can go wherever you like! The staff are all of them very friendly and ready to serve you! There has been a problem with mu wifi connection but after a few days it was resolved and the temperature inside my room was too cool for me! although there was an air condition, I could not adjust the temperature easily!
The common rooms and grounds of the hotel are beautiful and the service was excellent. The location of the hotel is a bit out of the way, but taxis are not expensive and the hotel offers a complimentary shuttle service to the principal tourist attractions. When we took the shuttle, our driver gave us a tour en route that rivaled many city tours you buy, complete with interesting facts about the city, its history, and what we were seeing. The entire bell staff and concierge staff were very friendly and helpful. The hotel also had our room ready and allowed us to check in early, which means a great deal to us after a long international flight. The maid came to do turndown service at 10:00 p.m. after we had already gone to bed. This was a minor inconvenience - overall the service was excellent
Extraordinary hotel , really outstanding
Very comfortable bedroom, with helpful staff Location very inconvenient. Alcantara no place in poring rain!
the elegant surrroundings. especially in the main building.the staff were dedicat.ed warm polite and friendly.beauitiful garden.a feeling of exotic luxury. a taste of the past.lovely chinese pavillion in the garden where lunch and cool drinks were served.excellent health club.good size room with garden view.
friendliness of staff excellent service non ivasive attitude
The hotel has the most beautiful grounds in which to stroll, a fantastic pool, very atttentive staff and it is so quiet and relaxing that it's like being away at a retreat.The garden rooms have their own terrace with sunbeds and furniture - a lovely place to sit first thing in the morning or last thing at night .I would recommend this hotel to anyone - one of the best i've ever stayed in.Pure class!
The buildings and surroundings are amazing. The staff excellent and helpful. Beds were too hard. The rooms didn't match the expectations from pictures on the internet.
Hotel was no more than 15 walking minutes from where all the restaurants and bars were located. There were even great options a block away.
Friendly staff, convenience and proximity to town centre, free internet. Smelling towels on two days.
The food is good. The free internet is a sham, the coverage is too week. disconnects every 3 minutes at best.
The staff was amazing! They were very friendly, spoke English very well, and would do anything to help you. The only thing I didn't like was the opaque glass door opening to the bed; not as much privacy, and the light would shine right on the bed.
Great value for money,as it is newly opened we got a great rate,good location,very modern and clean.The best pillows I have ever slept on
very helpful staff, very convienient location
* the staff , the location,the service and its comfortable. nothing
spacious room, very comfortable bed, very quiet --> modern room, excellent for a city break shower didn't meet 5* standards --> low water pressure
-good internet connection -excellent bed and pillows -location is nice -the breakfast workers are very helpful and friendly -fast checkin/checkout -this is not a 5 stars but a 4 stars hotel with good quality -the breakfast is fine but not much options -my room had only a small window (8th floor)
Service, room quality, location. Room and work area lighting very poor
excellent and formidable,friendly staff,spotless clean rooms, excellent location and facilities none
The staff were professional and freindly. The rooms were spacious and had a great view over the city. The hotel is close to the centre.
It was in convenient location, and a reasonable price for standard of hotel
Very generous size room and bath (especially for Europe). Modern, clean, great view and location, and a very friendly staff. The restaurant food was very good and above expectations. No surprise charges on the bill, we had ice delivered to the room and were happy to see there was no charge. All in all, I would highly recommend this hotel and at it was a great value. Only negative would be that we hit this hotel in early Novemeber, but the weather was warm for that time of year and the a/c system had been switched for ability to heat not cool. As a result we were not able to lower the room temp as low as we like but it was not intolerable.
Beautiful location. High quality room furnishings. Very comfortable bed. Good food. Friendly helpful staff. Nothing not to like.
I have to say, the staff at the hotel were very friendly and helpful. Especially the concierge (his dinner recomendations were spot on) and the staff in the bar. Location is a little out of town, but only about 5-6 euro in a taxi. Once you get over the price at the bar (just maybe meet for one before you head out) the hotel is great. Pity there is no pool. The price of the breakfast is daft! There are loads of little cafe's just a few doors up and down the street. The bar is also very expensive, but the staff are very nice and it stops you having a load of late ones!
great luxurious hotel at an incredible price! Was truly impressed.
very comfortable room with a good view over the city Quite a long walk from the city centre: and restaurants bars etc,bar and restaurant prices high especially breakfast
This is an excellent hotel, the staff are extremely friendly and helpful and the service they provided was very prompt. I really liked the location of the hotel. It is only a 10 minute walk from the city centre and is in a lovely area of Lisbon right beside a park.
affordable and very nice
Common areas were attractive and well maintained, staff was polite and responsive (especially the doormen, who were super). Breakfast buffet was excellent. Very convenient location. The furnishings in the room were tired, especially the carpet.
Room service, cleanliness of the room, courteous and helpful staff. Services offered. Prompt response to my requests. Comfort of room and view., Excellent location. Food. Nothing i did not like
Location Train noise (station located in the back)
The location was excellent, ease of parking, friendly helpful staff.
I believe that the location is good. I would like to have had a coffee maker in the room.
It was very confortable and the staff were helpful. I think they were particularly good considering i spoke no Portugese.
Close to the FIL where the conference took place. Nearby the large shopping mall. Near the metrotrain.
Location is good, very close to a metro station. There were no surprises, everything went smoothly when we arrived. The breakfast was quite good.
Train's running sound was a little noisy.
Convienient to airport.
Location, comfort and services
Location and comfort made my stay a pleasure. The TV didn't work that well.
The prompt service of the reception staff and convenient location. The bathroom was relatively large. Housekeeping always started cleaning my room at around 3 pm although the "please clean my room" sign on my door was there since morning. I couldn't check online to see the remaining time of my wireless internet connection (the hotel across the street offers cheaper internet rates and an online method of checking remaining time). Electronic in-room safes would have been more convenient than the key-and-lock system they use, which you have to get from the reception.
Very comfortable clean room with modern decor and bathroom No
Great breakfast. Good staff. The common areas were very pleasant and well designed. The rooms could need some updating.
Price and Location
Parking and proximity to the airport
The hotel is not far from the airport of Lisbon. The outside of the hotel has a modern look. The room was nice and spacious. From the 5th floor we could see the river and the Vasco da Gama bridge, quite spectacular. We arrived late at night but the porter was still available to help with the bags. The immediate area of the hotel has not a lot to offer with respect to restaurants or cafés. It is more like a business district with tall office buildings. But the hotel bar on the 1st floor, with very friendly waiter, was still open.
Luxurious, yet value for money none
i have to your hotel many times and i enjoy it every time
The rail ways Just under our Windows. No access to wifi.
Hotel was really nice, room was clean and spacious, breakfast was also OK, as well as personal. The only inconveniece is that some rooms are oriented to the railway so for a light-sleeper it could be a bit noisy.
Excellent location near airport and main train station. Front desk staff needs to be more helpful in all aspects.
No sea view rooms, near the train. Little bit noisy.
Breakfast buffet Location
Clean place to rest Wrong directions to find the parking
the decor was very well done.... the energy savings exhibited in the corridors is brilliant - lights dim and activate when you open your door. As with many Wuropean hotels, the lighting level in the public spaces is a bit harsh. It would be nice to see the art highlighted with light and other lighting dimmable. Piano Player was lovely and the perfect end to a trip. Smokers... the beds were rock hard and I would definately recommend the hotel but would caution US travelers the firmness of the bed as we are use to US hotels that offer luxury bed experiences.
The attitude of the staff and the central location It seemed odd that you couldn't go from the top of the hotel to the bottom without changing lifts as they are all public floors.
Excellent rooms, excellent breakfast, good location in nice area, fair rate
friendly intuitive staff, beautifully deigned rooms, good food, good location lack of equipments in the gym
.The ambiance of the hotel was excellent. Due to the contemporary décor.
Very impressed. Breakfast wonderful with so much choice. Bar rather overpriced
breakfast safe box no good, not much TV channels
Excellent breakfast. When I requested a view of the castle, the hotel provided us with a room with a wonderful view.
the hotel equipement is quite old.
good location and nice service
Information and booking assistance service, swimming pool, facilities in general Room service, No view from the room which was dark
The Hotel was in a very convenient position for our 3 day sight seeing tour of Lisbon and the indoor swimming pool was of good size and warm The main dining room was closed and you only had the choice of the expensive roof top one or the coffee bar, although this was better than expected
Very nice hotel in an excellent location
place of hotel was very good may be triple room could be better
I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.
its not worth 5 stars
The personnel was friendly. I could have a late check-out. The location of the hotel is good, not far from subway, and actually not far from the center.
It is a fifne Hotel, we liked almost everything, but especially the kindness of the employees We have been ignored at the D. Fernando restaurant. I wonder if it has been due to a football game with Benfica. We dicided not to go there anymore
The best was location of the hotel. I liked buzness center of the hotel as well I think it is not 5 star
very good breakfast we booked twin room and the hotel gived us DBL.Change was made after first night because they havent any twin room immediately.
central location, very polite staff, cleanliness. rooms are a bit small, but this is not a major inconvenient.
It's location is quite convenient. The reception staff is obviously not qualified. There was a lack of good will from many people, if some areas are not available why not using the rest the best you can.
Access to Lisbon centre & facilities Breakfast only fair. Scrambled eggs cold, bacon greasy, limlted fruit juice range and milk for cereal not cold( typical however for many hotels)
Convenient Location Minor detail but not having hot enough water for tea during the breakfast or not being able to open any window in the room
The Hotel is excellent on all levels, the Bar and lobby are beautifully executed with a modern and clean look, the bedrooms taking on the same style. Although small the rooms are very comfortable & little touches like electric curtains and beautiful mood lighting all help.Bathrooms are again small but finished to an excellent standard with large shower stall and funky green tiling throughout.
Convenient location. Not having free wifi is unacceptable these days. Reception staff (young males) were slow and indifferent. The only hotel we stayed in during 5 weeks that rigidly enforced a 2.00pm check -in. ok, but probably would not bother staying again.
Comfortable and relaxing hotel conveniently situated for all City Centre sightseeing with excellent Public Transport links. Walking distance approx 20 mins from main City centre. Helpful staff and very good facilities. Could not fault at all.
very friendly staff on arrival, very convenient location for exploring the city - close to the start of the city bus tours and handy metro station Not any fault of the hotel but would have been nice to have had a great selection of restuarants in the immeadiate vicinity for the evenings
When we've arrived at the hotel the receptionist initiall asked from us to stay in a one room, because yoi didn't have another available. Then after 2 hours we've been advised that it was a mistake and there was another room.
Extremely friendly and helpful staff, like nowhere else. Thank you very much. Original design and great food (local and Japanese). Spa facilities not working yet (this is brand new hotel).
Very boring location, rooms are aging, boring and noise isolation poor
Really elegant and cheap
Close to the airport. The overall condition of the hotel was poor, quite dirty and the rooms (we asked for a change) were quite "beaten up". The carpets were stained, dust everywhere and the bathrooms need a good cleaning with new caulking in around the shower.The staff we found to have "low moral" which may be a direct result from poor management. Which is quite disappointing as some were quite nice. It just seems like the owners of the hotel (who ever they may be) have given up in terms of the basics. Not a 5 star by all means; this hotel needs a big wake up!
The bar service - excellent Transport difficult to town centre
Clean room, pleasant staff, comfortable bed
Positiv was the free access to the gym and the luggage room. Although new hotel the carpet in the room was very dirty already and there is no effort to clean it proper. We had asked for a wake up call at 5 am and I am glad I did not rely on the hotel as they did not wake us!! The service is lacking behind for a 5 star hotel.
Great Staff. Comfortable beds. Good showers. Rooms although comfortable were quite basic for 5 star clasification. Breakfast was dreadful, especially at â¬20 per person. Cold, congealed cooked food, no bread left with an hour and a half of service left. Burnt pastry.
The bedroom is modern and equipped with the basic facilities. The bed is very comfortable. The hotel is a five minute walk from the metro. The basic double rooms aren't pratical: there are no bed-side tables, no place to hang hand-towels or to place the suitcases. The mini-bar and room-service don't have much to offer. No kettle to boil water for coffee/tea in the bedroom. There is no free internet and no wi-fi at all in the bedroom (we had to take our own cable from the recpetion). The comfort and service provided are far from what is expected from a five-star hotel.
Excellent hotel. Quality has exceeded expectation. Good atmosphere for rest and work. Good staff in Hotel and especially in restaurant. I like this Hotel and will stay there more.
The room was very comfortable. Lobby bar service was not up to standard fo the hotel
Luxury hotel at good rate
Nice rooms,cool design, good location and price
The localisation is very good. The room is nice, comfortable and clean. I was suprised that in 4* hotel any water, tea or coffee is not on disposal in the room, accept minibar.
Quiet, no noise to keep you awake. Good buffet breakfast. Staff were excellent. Small insignificant concerns; Only one pillow each, Fuse box in room 'buzzed' so had to switch off main isolator each night to sleep, Little natural light due to small windows.
The location and the cleannes of the hotel Would be good if the double bed was not made off two twin beds!!
Very convenient for the city. Very comfortable and clean. Helpful and friendly staff. Good noise insulation from the street The noise insulation between rooms was poor.
Hotel room was very comfortable and the location was convenient for both transportation and sightseeing. The closet was very small. The bathroom could use better air circulation.
Location. No car parking facility
Excellent location and very good rooms, excellent shower! Breakfast expensive
the welcoming staff the bed was not very comfortable
Hotel had a very good restaurant. Staff were all very helpful.
Very well located for walking down town, public transit, tours,etc. Staff very pleasant and helpful. Rooms clean and comfortable. Nice breakfast.
Location Room decoration, breakfest
We found a very professional staff who were courteous and friendly. We arrived early after an overnight train journey & this was graciously accommodated. Front desk staff were helpful with recommendations for sightseeing. The location is excellent for the central city with a pleasant walk to major attractions. The view from our front room overlooking the autumn colour of the Avenida da Liberdade was lovely.
The staff were polite and friendly, the breakfast was excellent, food in the restaurent also good
Efficient, friendly staff. Excellent breakfast. Room clean, well-appointed, comfortable.
The staff were pleasant and helpful the bed for a couple, should be only one large bed, not two double beds.
Very friendly and helpful staff with excellent English spoken which we appreciated. Pleasant facilities in general with nice dining area and very acceptable food. Rooms tidy and clean. Hotel just within walking distance of town with fair choice of good restaurants nearby. Metro, buses and taxis all on hand. An all-round good value hotel.
The staff was very helpful nad very nice. The rooms are clean, nice, and tastefully furnished. The location in the very center of Lisbon is definitely a olus.
Hotel location, room comfort and cleanliness, excellent service, effectiveness of the staff. N.A.
Great location, proper rooms, splendid services...and the silence with the double windows is worth a stay by itself. The breakfast gets common after a couple of days as it never changes. But still good food nevertheless.
sight seeing around lisbon was the purpose of the trip. The hotel reception staff were very helpful at providing guidance and advice about what to see, how to get there, etc no real problems but the hotel did not have a bar area in which to have a drink /relax
The location of the hotel was excellent very close to the bus stop from the airport and a 20 minute downhill walk to centre with a great number of buses back.The staff were excellent and we were given an upgrade. Breakfast was very good with a plentiful selection.
Quality comfort and facilities at the hotel Although there were lovely large mirrors on the wardrobes a mirror at the dressing table would have been great.
It was nice and peaceful. Close to all amenities
Breakfast was excellent, very close to Metro Minimal Facilities, i.e. pool, gym etc.
Location is great and the staff is very friendly.
Good value in a location that is convenient. Some of the rooms can be quite small which is fine if you are staying by yourself or for only one night. The larger rooms are very comfortable
accessibility to public transport,proximity to center of Lisbon
breakfast is great!
Location right in the center, close to public transportation, nice breakfast, very friendly staff, very tasteful design of the lobby and breakfast room
Easy access to the City. Staff very friendly ,especially 24 hr restaurant
I think that the staff is wonderful and the accomadations are perfect.
Good location, courteous and helpful front desk staff Veranda do Lisboa restaurant was overrated and some of the staff somewhat less than helpful
Near most places you want to go to, but still quiet. Room small, but very comfortable and a great value.
Very pure breakfast .
The hotelroom was quiet and the staff was always very polite and willing to help. The reception is rather small for a large hotel like Mundial. The staff is trying hard, but logistics still might be improved a bit.
The location is excellent and the room was clean and quiet. The bed was not comfortable. The front desk staff was not very friendly or helpful.
Location. Hotel convenient to Metro and excellent access to several excursions for tourist.
Parking free . Lucky i was internet was free , usualy you pay fortune!!! All was best you can get . Breakfast egg and sosages were cold Fairly nothing
Fantastic location with amazing views from the rooftop bar.
Location, right in the heart of the city. We got a real feel for Lisbon.